Topic: [ANN] OpenRigs.com - Aluminium Frames for Mining Rigs - page 8. (Read 52445 times)

So the Ghost of Christmas Past must've been really confusing;)

You mean you didn't place your order from one of these?!



FYI, this movie really messed me up as a kid since I was like 4 when I saw it and I associated with "Back" with "Future" so i was thoroughly confused with "Future" and "Past" until like 2nd grade.... lol (sorry to derail)



EDIT:  And this is why Fluffy could rape my mother and I would still like the guy...


EL OH EFFING EL

Ah - did we forget to mention our pre-emptive shipping service during checkout? It uses a tiny gypsy woman with a bit of a beard, locked in a small caravan with a crystal ball, telling us who will order in a few years time. We're shipping 2017 orders now because the South African postal service is so bad that it might actually arrive by then:-P

Seriously, though, sounds like it's either a re-used number that hasn't been scanned OR it's the wrong number - myself or one of our support staff will come back to you within the next few hours.

PARCEL TRACKING RESULTS
Item Number: +++ was last scanned on: 2012/06/07 at 03:39
Location last scanned: CAPEMAIL (HUB)
Currently has status of: In transit
TRACKING
LINE    TYPE   DATE   TIME   BRANCH   COMMENTS
1   In transit   2012/06/07   03:39   CAPEMAIL (HUB)   
2   Item accepted by branch   2012/06/05   15:22   N1-STAD / CITY   

You shipped it 2 years ago?

Just checked your order history - the first one was captured incorrectly, the second one is the correct tracking number (hence the "Apologies, please disregard the previous tracking number as it was incorrect." message that accompanied it). I'll double-check that second number against the hard copy when I'm in the office just to make sure it is correct:)

Hi,

 I made my order in December last year and until now I still don't have valid tracking... (2 tracking numbers sent, one not working at all the other shows last scan in 2012).

Can I have a refund please, I don't think anything will arrive, ever. I have been more than patient. Order #1221.

Thank you.

Well, my history of dealing with USPS and change of addresses give it about a 50/50 chance of ever making it to me... lol

The last time I changed addresses, not only did I not receive my mail, but I also received someone elses mail for almost a year!

It's delivered by USPS, so a simple change of address should cover it.

Holding thumbs for that, because if it gets RTS'd we pay return shipping on it...lol

I don't think it's fair to call it a scam. You misunderstood the shipping times like a lot of other people.  I am order 767 and still waiting.  Although I'm losing faith I'll ever receive it because I'll be moving before the end of March. :-/

I feel I've been scammed. My last post was deleted by fluffypony. Apparently if you wait over 45 days then paypal wont let you dispute the charge. Well it's been 3 months and I see no product. I am call my credit card company right now. Don't fall for this scam.

No harm, no foul! I get where you're coming from, and despite the unique situation we are in I won't hold back from providing the best service I can to you and Sam:)

For the shipping method you selected we're still within the published transit time on the delivery and returns policy you agreed to during checkout.

To answer your second question, we hand them to customs in the order we receive them, but customs splits them out based on where they're going (EMS parcels depart from JIMC, surface mail from Cape Town harbour via Capemail, and Aramex parcels are collected from customs after an OBC). Even after that they process it in no particular order - sometimes if there isn't a vessel available they'll keep parcels bound for that destination there before finalising the documentation and releasing them, which means surface mail parcels have it worst of everyone.

i am really pissed off!!!
shipping status
and why the hell are some later orders shipped before my order?

My opinion on fluffy's business practices are in no way influenced in the rigs I am starting to build with Sam. I am a paying customer of fluffys and I began the business because of fluffy and the unfortunate shipping times form South Africa. I actually first contacted fluffy and asked if he would be willing to sell to me in large quantities of 100-200 rigs at a time to carry and warehouse in the USA to sell for him and his company. He never responded at all to my requests. I honestly would never bash another company in their own thread to try and promote mine and in no way am I trying to do that. I do apologize if anyone sees it as that but I honestly just want my product and look forward to using it. I admire the rigs that fluffy has created and think they look absolutely wonderful not to mention his great website.

I do on the other hand plan to call out the problems I see and I do expect quality customer service. I work and run another business other than the rig business that you see and that is where I am pulling my opinions from.

Not trying to hurt or degrade Fluffy or promote myself. I will gladly post a review of the rig once I receive it in favor of Fluffy if I find that it is great quality like I expect it to be. I give credit where credit is due.

Out of respect for Fluffy though I will continue any further discussion with him privately via PM as to not construe that I am simply posting and complaining to make him look bad, or to try and promote the new business venture I am participating in.

It's got a tracking number on my backend - are you not seeing seeing the "Shipped to Customer" status with the tracking number? Email [email protected] and someone will provide it manually for you:)

Order 1061 here.  Item has been "Shipped, pending customs check" since January 14.  The whole thing is becoming a bit tedious.

My order# is 885. Ordered on December 4, 2013, "shipped/bag out" on Jan 14th, 2014 -- funny that I ordered mine before af_newbie and it shipped after his did.

Also just like af_newbie -- I still don't have it.

Really disappointing that I have to wait "up to 10 weeks". But we're almost at March 18 (10th week) so...if it isn't here by then, I will be demanding a refund.

MD

It's going off this week, I'm getting *special* rates that I'll be updating everything with, and then surface mail is gone:)

CanadaPost attempted delivery of Fluffy's parcel to my home today; that's 5 days transit (including weekend) with EMS from South Africa to Canada. 
Fluffy, do yourself a favor and remove surface mail option asap.