[ANN] SPECTROCOIN.COM Cryptocurrency Exchange, Blockchain Wallet, Prepaid Card - page 9.

SpectroCoin_support

hero member

Activity: 819

Merit: 500

Quote from: ?? on ??

almost a week since the exchange stole my coins

still nothing

guys, where/to who can i report this?

it's not acceptable at all

Hello,

We apologize again for the inconvenience. Please feel free to file a complaint if you feel this is the right thing to [email protected]. For a follow-up on your case, please inquire directly to [email protected]

SpectroCoin_support

hero member

Activity: 819

Merit: 500

Quote from: BananaBar on July 22, 2018, 04:31:05 AM

Quote from: SpectroCoin_support on July 20, 2018, 09:08:37 AM

Quote from: BananaBar on July 19, 2018, 11:48:59 AM

Quote from: SpectroCoin_support on July 09, 2018, 03:02:19 AM

The fees are constantly changing because of the Bitcoin network. If you want to confirm the minimum fee at the moment of your transaction, you can contact the support team through the Live Chat on spectrocoin.com.

How retarded do you take your clients for? Having a static minimum fee of 0.001 which ammounts to ~222sat/b is not what you call constantly changing, while transactions with fees like 10sat/b go in the next block. Stop ripping off your customers, classic Lithuanian scammers.

Recommended BTC withdrawal fee is 0.001 BTC (set by default), however, you may also set it as 0.01 BTC in order to have your transaction proceeded even faster. It can be changed when you click on "Fee configuration" on the BTC withdrawal page.

The current fees are set in this range since the BTC network or blockchain is busy and if the fee is low, the transaction could take so long to be processed. At normal times, the fee is less and counted depending on the busyness of the blockchain. This is all done to ensure that funds will be processed quickly and there will not be frustration with funds not reaching the other end by the time agreed upon.

It's ALWAYS at least 0.001 BTC which is a ridiculous fee. Stop trying to trick people into paying 444 sat/b per transaction. Lithuanian scammers, nothing more.

The fee will be less when the blockchain is not that busy. The fee is not static and fixed at 0.001 BTC at all times. It is calculated based on the busyness of the blockchain. It is better than having funds stuck on the blockchain for days with low fees. In other words, this way we are preventing delays in case of urgent payments by our users. We don't want them missing on something just because miners are not mining their transaction because the fee is too low

BananaBar

newbie

Activity: 32

Merit: 0

Quote from: SpectroCoin_support on July 20, 2018, 09:08:37 AM

Quote from: BananaBar on July 19, 2018, 11:48:59 AM

Quote from: SpectroCoin_support on July 09, 2018, 03:02:19 AM

The fees are constantly changing because of the Bitcoin network. If you want to confirm the minimum fee at the moment of your transaction, you can contact the support team through the Live Chat on spectrocoin.com.

How retarded do you take your clients for? Having a static minimum fee of 0.001 which ammounts to ~222sat/b is not what you call constantly changing, while transactions with fees like 10sat/b go in the next block. Stop ripping off your customers, classic Lithuanian scammers.

Recommended BTC withdrawal fee is 0.001 BTC (set by default), however, you may also set it as 0.01 BTC in order to have your transaction proceeded even faster. It can be changed when you click on "Fee configuration" on the BTC withdrawal page.

The current fees are set in this range since the BTC network or blockchain is busy and if the fee is low, the transaction could take so long to be processed. At normal times, the fee is less and counted depending on the busyness of the blockchain. This is all done to ensure that funds will be processed quickly and there will not be frustration with funds not reaching the other end by the time agreed upon.

It's ALWAYS at least 0.001 BTC which is a ridiculous fee. Stop trying to trick people into paying 444 sat/b per transaction. Lithuanian scammers, nothing more.

matteo96

member

Activity: 151

Merit: 11

Dave
7:22 pm
I would love to tell you a specific time frame at the moment, but I cannot do that

still i can't know how much time this joke will continue
ok

matteo96

member

Activity: 151

Merit: 11

Quote from: SpectroCoin_support on July 20, 2018, 09:05:27 AM

Quote from: matteo96 on July 19, 2018, 08:25:26 PM

Quote from: SpectroCoin_support on July 18, 2018, 04:55:00 PM

Quote from: matteo96 on July 17, 2018, 06:47:03 PM

2 days ago i sent 10% of my xem coins to this exchange

still not showed on the balances , and the support keep saying that they are working on it and i will have my funds ' soon'

this looks super shady.

and i am so mad that i can't sell after this little pump

i will keep you updated on this.

Hello,

We apologize for the inconvenience caused.
Please note that the funds will be credited to your account as long as there are no issues with the unique message and wallet address.
Please have some patience and the funds will certainly be in your account.

now it's been four days that my funds disappeared.
Still nothing.
and xem keeps going down

this is disgusting
Thank you.

We offer you our sincerest apologies for this. Please communicate with our Support team and ask for the deadline of your case. Unfortunately, some difficulties sometimes happen and they are unavoidable. We are doing our best to solve the issue and all funds will be credited. We do apologize that the price of XEM is going down. We hope that it will rise again and you will not lose any value

thank you for the kind support

I understand that technical problems happen, and it's ok...

What it's not acceptable it's the time to resolve them...1 week to transfer some coins into my wallet? and the lack of transparency ..they don't say what happened/is happening to my funds

SpectroCoin_support

hero member

Activity: 819

Merit: 500

Quote from: BananaBar on July 19, 2018, 11:48:59 AM

Quote from: SpectroCoin_support on July 09, 2018, 03:02:19 AM

The fees are constantly changing because of the Bitcoin network. If you want to confirm the minimum fee at the moment of your transaction, you can contact the support team through the Live Chat on spectrocoin.com.

How retarded do you take your clients for? Having a static minimum fee of 0.001 which ammounts to ~222sat/b is not what you call constantly changing, while transactions with fees like 10sat/b go in the next block. Stop ripping off your customers, classic Lithuanian scammers.

Recommended BTC withdrawal fee is 0.001 BTC (set by default), however, you may also set it as 0.01 BTC in order to have your transaction proceeded even faster. It can be changed when you click on "Fee configuration" on the BTC withdrawal page.

The current fees are set in this range since the BTC network or blockchain is busy and if the fee is low, the transaction could take so long to be processed. At normal times, the fee is less and counted depending on the busyness of the blockchain. This is all done to ensure that funds will be processed quickly and there will not be frustration with funds not reaching the other end by the time agreed upon.

SpectroCoin_support

hero member

Activity: 819

Merit: 500

Quote from: matteo96 on July 19, 2018, 08:25:26 PM

Quote from: SpectroCoin_support on July 18, 2018, 04:55:00 PM

Quote from: matteo96 on July 17, 2018, 06:47:03 PM

2 days ago i sent 10% of my xem coins to this exchange

still not showed on the balances , and the support keep saying that they are working on it and i will have my funds ' soon'

this looks super shady.

and i am so mad that i can't sell after this little pump

i will keep you updated on this.

Hello,

We apologize for the inconvenience caused.
Please note that the funds will be credited to your account as long as there are no issues with the unique message and wallet address.
Please have some patience and the funds will certainly be in your account.

now it's been four days that my funds disappeared.
Still nothing.
and xem keeps going down

this is disgusting
Thank you.

We offer you our sincerest apologies for this. Please communicate with our Support team and ask for the deadline of your case. Unfortunately, some difficulties sometimes happen and they are unavoidable. We are doing our best to solve the issue and all funds will be credited. We do apologize that the price of XEM is going down. We hope that it will rise again and you will not lose any value

matteo96

member

Activity: 151

Merit: 11

Quote from: SpectroCoin_support on July 18, 2018, 04:55:00 PM

Quote from: matteo96 on July 17, 2018, 06:47:03 PM

2 days ago i sent 10% of my xem coins to this exchange

still not showed on the balances , and the support keep saying that they are working on it and i will have my funds ' soon'

this looks super shady.

and i am so mad that i can't sell after this little pump

i will keep you updated on this.

Hello,

We apologize for the inconvenience caused.
Please note that the funds will be credited to your account as long as there are no issues with the unique message and wallet address.
Please have some patience and the funds will certainly be in your account.

now it's been four days that my funds disappeared.
Still nothing.
and xem keeps going down

this is disgusting
Thank you.

BananaBar

newbie

Activity: 32

Merit: 0

Quote from: SpectroCoin_support on July 09, 2018, 03:02:19 AM

The fees are constantly changing because of the Bitcoin network. If you want to confirm the minimum fee at the moment of your transaction, you can contact the support team through the Live Chat on spectrocoin.com.

How retarded do you take your clients for? Having a static minimum fee of 0.001 which ammounts to ~222sat/b is not what you call constantly changing, while transactions with fees like 10sat/b go in the next block. Stop ripping off your customers, classic Lithuanian scammers.

SpectroCoin_support

hero member

Activity: 819

Merit: 500

Quote from: matteo96 on July 17, 2018, 06:47:03 PM

2 days ago i sent 10% of my xem coins to this exchange

still not showed on the balances , and the support keep saying that they are working on it and i will have my funds ' soon'

this looks super shady.

and i am so mad that i can't sell after this little pump

i will keep you updated on this.

Hello,

We apologize for the inconvenience caused.
Please note that the funds will be credited to your account as long as there are no issues with the unique message and wallet address.
Please have some patience and the funds will certainly be in your account.

matteo96

member

Activity: 151

Merit: 11

2 days ago i sent 10% of my xem coins to this exchange

still not showed on the balances , and the support keep saying that they are working on it and i will have my funds ' soon'

this looks super shady.

and i am so mad that i can't sell after this little pump

i will keep you updated on this.

SpectroCoin_support

hero member

Activity: 819

Merit: 500

Quote from: MirkoIta on July 17, 2018, 02:06:21 PM

Great news I'm eagerly waiting for the EUR denominated plastic card from Spectrocoin. I just hope the price won't be high as the USD one already available for 90$. Sad

Thank you for your feedback! We will announce all updates once available and hope nothing will cause frustration

MirkoIta

legendary

Activity: 1667

Merit: 1008

Stoned & Stranged

Quote from: SpectroCoin_support on July 17, 2018, 09:20:07 AM

SpectroCoin virtual prepaid cards are back! Now you can convert your cryptocurrencies into Euros and spend them in any online shop where major debit cards are accepted. Find out more about it on our blog post and order yours today! https://blog.spectrocoin.com/en/2018/07/spectrocoin-virtual-prepaid-cards-are-back/

Great news I'm eagerly waiting for the EUR denominated plastic card from Spectrocoin. I just hope the price won't be high as the USD one already available for 90$. Sad

SpectroCoin_support

hero member

Activity: 819

Merit: 500

SpectroCoin virtual prepaid cards are back! Now you can convert your cryptocurrencies into Euros and spend them in any online shop where major debit cards are accepted. Find out more about it on our blog post and order yours today! https://blog.spectrocoin.com/en/2018/07/spectrocoin-virtual-prepaid-cards-are-back/

SpectroCoin_support

hero member

Activity: 819

Merit: 500

SpectroCoin and Vilnius University Kaunas Faculty are happy to announce a cross-sector partnership centered around a new Master’s Degree Program in Financial Technology (FinTech) which is being launched this year. Apply now: https://blog.spectrocoin.com/en/2018/07/vilnius-university-kaunas-faculty-and-spectrocoin-are-now-social-partners/

SpectroCoin_support

hero member

Activity: 819

Merit: 500

The fees are constantly changing because of the Bitcoin network. If you want to confirm the minimum fee at the moment of your transaction, you can contact the support team through the Live Chat on spectrocoin.com.

Pab

legendary

Activity: 1862

Merit: 1012

Quote from: MirkoIta on July 07, 2018, 02:43:14 PM

Quote from: BananaBar on July 07, 2018, 05:30:28 AM

Fuck off shill, you can't put less than 0.001 BTC as the fee. You would see that info if you actually tried to withdraw. Minimum fee alert doesn't show unless you try to enter your wanted fee and it's "too low".

Sorry I deeply apologize for coming as an asshole, I sent some bitcoins to spectrocoin to try it and you are right it won't let you withdraw bitcoin with a fee less than 0.001 BTC.

Quote from: SpectroCoin_support on July 04, 2018, 04:20:05 AM

The recommended fee takes into consideration the network and is set to help speeding up your transaction. But, as said by MirkoIta, you can indeed alter the fee by clicking on 'Fee Configuration'. The minimum fee for Bitcoin transactions outside of SpectroCoin is 0.0003 BTC. Transfers to other SpectroCoin users by email or Bitcoin address generated at SpectroCoin are free.
If you need assistance with the Fee Configuration, do not hesitate to contact our Support team via the Live Chat on our website.

Sorry guys but even if on the withdrawal page it says minimum fee is 0.0003 BTC, there is no way to withdraw bitcoin without placing the fee at 0.001 BTC or more.

sorry to say it is classic spectrocoin suck money everywhere they can

MirkoIta

legendary

Activity: 1667

Merit: 1008

Stoned & Stranged

Quote from: BananaBar on July 07, 2018, 05:30:28 AM

Fuck off shill, you can't put less than 0.001 BTC as the fee. You would see that info if you actually tried to withdraw. Minimum fee alert doesn't show unless you try to enter your wanted fee and it's "too low".

Sorry I deeply apologize for coming as an asshole, I sent some bitcoins to spectrocoin to try it and you are right it won't let you withdraw bitcoin with a fee less than 0.001 BTC.

Quote from: SpectroCoin_support on July 04, 2018, 04:20:05 AM

The recommended fee takes into consideration the network and is set to help speeding up your transaction. But, as said by MirkoIta, you can indeed alter the fee by clicking on 'Fee Configuration'. The minimum fee for Bitcoin transactions outside of SpectroCoin is 0.0003 BTC. Transfers to other SpectroCoin users by email or Bitcoin address generated at SpectroCoin are free.
If you need assistance with the Fee Configuration, do not hesitate to contact our Support team via the Live Chat on our website.

Sorry guys but even if on the withdrawal page it says minimum fee is 0.0003 BTC, there is no way to withdraw bitcoin without placing the fee at 0.001 BTC or more.

BananaBar

newbie

Activity: 32

Merit: 0

Quote from: MirkoIta on July 03, 2018, 02:49:42 PM

Quote from: BananaBar on July 03, 2018, 10:08:31 AM

Still ripping off with withdrawal fees making us pay 444 sat/byte when 10sat/byte transactions are a norm now.

Or maybe you're just ripping off yourself by not knowing how to read... Since long time you can just click on FEE CONFIGURATION and even send BTC with 1 satoshi fee...

https://s8.postimg.cc/5m2uvkglx/fee_config_1.jpg

https://s8.postimg.cc/4l2m62wxx/fee_config_2.jpg

Fuck off shill, you can't put less than 0.001 BTC as the fee. You would see that info if you actually tried to withdraw. Minimum fee alert doesn't show unless you try to enter your wanted fee and it's "too low".

SpectroCoin_support

hero member

Activity: 819

Merit: 500

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Topic: [ANN] SPECTROCOIN.COM Cryptocurrency Exchange, Blockchain Wallet, Prepaid Card - page 9. (Read 52606 times)