"To add insult to injury"
(Fun fact: the image on your site is hosted on Imgur. No big deal)
Serious question: I guess this chart is designed that you in your company can understand what are you talking about. Have you shown it to any outsider and asked him, is his understanding is the same as yours.
For example:
- What does 'Total Limits' mean? Once you reached 500k at the Gold level, you have to close your account and good bye? On the other hand, other companies define yearly limits, which is clear.
- Requirements - Standard / Webcam - what's the difference? No one knows, except Coinimal employees.
Other question: Are you from Austrian, that's why you incorporated in Austria, or are you a German or other national, and incorporated in Austria because of the better laws? I heard about the LocalBitcoins debacle in Germany, for example.
Keep it up! Nonetheless.