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Topic: [ANN] www.bitpanda.com Buy/Sell ETH/BTC with Visa Mastercard Neteller Skrill - page 32. (Read 96404 times)

newbie
Activity: 10
Merit: 0

Thank you for the reply, just inform us if there is any change.
Most Neteller users had a virtual card for purchases on commercial sites and gambling, some of them were using plastic cards for withdraw their earnings.Not supporting Tunisia is missing an opportunity of thousands of potential customers.
full member
Activity: 191
Merit: 200
Bitpanda Support
Hi all,
i'd like to buy bitcoins with neteller wallet cause since yesterday 11/25 net+ cards service is no longer available in non CEPA countries.

In bitpanda  i'm requested to verify : "We can't process your order because your Limits are too low. Please increase your verification level!"

when trying bronze verification i get this : "Sorry, our service is not available in your country, yet."
Do you plan to add Tunisia in list of supported countries?
thank you


We are sorry but at the moment there are no plans to support Tunisia. So you will not be able to verify yourself further as you are.

Best regards,
Sebastian
Team BITPANDA
newbie
Activity: 10
Merit: 0
Hi all,
i'd like to buy bitcoins with neteller wallet cause since yesterday 11/25 net+ cards service is no longer available in non CEPA countries.

In bitpanda  i'm requested to verify : "We can't process your order because your Limits are too low. Please increase your verification level!"

when trying bronze verification i get this : "Sorry, our service is not available in your country, yet."
Do you plan to add Tunisia in list of supported countries?
thank you
full member
Activity: 191
Merit: 200
Bitpanda Support
I sent Coins with miner's fee like always, but this time it is stuck in Unconfirmed status for more than 10 minutes. The order was canceled automatically Sad Please advise what to do next. I have already contacted support.

*edit*
The transaction is confirmed now. No idea why it took so long because I paid the recommended fee. Please can you continue my order? It shows up as canceled.

It's sometimes the case that the bitcoin network is overloaded with transactions and this means delays. Let me know your BitPanda E-Mail-Adress by pm so I can search for your ticket if the problem still exists.

Okay I sent you the message. Also FIY I was unable to send a support ticket from my account due to some weird error. I had to log out for that, but I used the same email address.

*edit*
Wow! The order was almost immediately completed and they even gave me a 5 eur voucher for my next order for the delay!

Thank you.

Glad that it worked out. We hope for a good user experience in the future also.

Best regards,
Sebastian
Team BITPANDA
full member
Activity: 158
Merit: 100
I sent Coins with miner's fee like always, but this time it is stuck in Unconfirmed status for more than 10 minutes. The order was canceled automatically Sad Please advise what to do next. I have already contacted support.

*edit*
The transaction is confirmed now. No idea why it took so long because I paid the recommended fee. Please can you continue my order? It shows up as canceled.

It's sometimes the case that the bitcoin network is overloaded with transactions and this means delays. Let me know your BitPanda E-Mail-Adress by pm so I can search for your ticket if the problem still exists.

Okay I sent you the message. Also FIY I was unable to send a support ticket from my account due to some weird error. I had to log out for that, but I used the same email address.

*edit*
Wow! The order was almost immediately completed and they even gave me a 5 eur voucher for my next order for the delay!

Thank you.
full member
Activity: 191
Merit: 200
Bitpanda Support
I sent Coins with miner's fee like always, but this time it is stuck in Unconfirmed status for more than 10 minutes. The order was canceled automatically Sad Please advise what to do next. I have already contacted support.

*edit*
The transaction is confirmed now. No idea why it took so long because I paid the recommended fee. Please can you continue my order? It shows up as canceled.

It's sometimes the case that the bitcoin network is overloaded with transactions and this means delays. Let me know your BitPanda E-Mail-Adress by pm so I can search for your ticket if the problem still exists.
full member
Activity: 158
Merit: 100
I sent Coins with miner's fee like always, but this time it is stuck in Unconfirmed status for more than 10 minutes. The order was canceled automatically Sad Please advise what to do next. I have already contacted support.

*edit*
The transaction is confirmed now. No idea why it took so long because I paid the recommended fee. Please can you continue my order? It shows up as canceled.
legendary
Activity: 1680
Merit: 1001
CEO Bitpanda.com

.


Please submit a ticket, we can't help you here otherwise. All refunds are done already, so I don't know what could be the issue.

Regards
sr. member
Activity: 245
Merit: 250
is not availble in china
newbie
Activity: 1
Merit: 0


Smooth talk but I'm still waiting since 31/10 to receive funds or an explanation. All they say is wait till Monday and see what happens then
Help desk is very very slow





uote author=TwinWinNerD link=topic=878727.msg9700551#msg9700551 date=1417373056]
Hello Bitcoin Community,

https://i.imgur.com/Wqop8GF.png?1

My Name is Paul Klanschek and I am the Co-Founder and CEO of Coinimal GmbH, a young start-up Company located in Vienna, Austria.

Website: https://www.bitpanda.com

Social Media:
Facebook: https://www.facebook.com/BitPanda
Twitter: https://twitter.com/bitpandacom

Our philosophy: We want to offer the Bitcoin Community a service that is more convenient than everything that currently exists, while still conducting our business within the legal framework to protect our customers and ourselves.This service allows you to buy BTC, NXT, DOGE, LTC and PPC and receive them within minutes on your cryptowallet. The nature of this service allows us to never hold customer funds and because of that, we can exclude any risk for our customers.

Offered Security Features:

  • SSL Certificate
  • 2 Factor Authentification
  • Userdata is always encrypted
  • TREZOR Coldstorage
  • Different Servers for Web and Wallets
  • SMS Verification

Our Payment Providers:

  • Visa
  • Mastercard
  • Skrill
  • OKPay
  • PayPal
  • SOFORT Überweisung (Sofort AG)
  • NETELLER
  • SEPA (European Bank Transfer)
  • EPS (Austrian Instant Bank Transfer)
  • Skrill OBT (Online Bank Transfer)

https://i.imgur.com/6t6O201.png

Coins you can BUY/SELL:

  • BTC - Bitcoin
  • NXT- Nextcoin
  • ETH - Ethereum



- Your BitPanda Team!
[/quote]
newbie
Activity: 1
Merit: 0
Hello Bitcoin Community,

https://i.imgur.com/Wqop8GF.png?1

My Name is Paul Klanschek and I am the Co-Founder and CEO of Coinimal GmbH, a young start-up Company located in Vienna, Austria.

Website: https://www.bitpanda.com

Social Media:
Facebook: https://www.facebook.com/BitPanda
Twitter: https://twitter.com/bitpandacom

Our philosophy: We want to offer the Bitcoin Community a service that is more convenient than everything that currently exists, while still conducting our business within the legal framework to protect our customers and ourselves.This service allows you to buy BTC, NXT, DOGE, LTC and PPC and receive them within minutes on your cryptowallet. The nature of this service allows us to never hold customer funds and because of that, we can exclude any risk for our customers.

Offered Security Features:

  • SSL Certificate
  • 2 Factor Authentification
  • Userdata is always encrypted
  • TREZOR Coldstorage
  • Different Servers for Web and Wallets
  • SMS Verification

Our Payment Providers:

  • Visa
  • Mastercard
  • Skrill
  • OKPay
  • PayPal
  • SOFORT Überweisung (Sofort AG)
  • NETELLER
  • SEPA (European Bank Transfer)
  • EPS (Austrian Instant Bank Transfer)
  • Skrill OBT (Online Bank Transfer)

https://i.imgur.com/6t6O201.png

Coins you can BUY/SELL:

  • BTC - Bitcoin
  • NXT- Nextcoin
  • ETH - Ethereum



- Your BitPanda Team!


This company has bad service also not refund
newbie
Activity: 3
Merit: 0
yes try now
same stupid thing
no one in my contry will buy or waste 100€ passport for verify account here


I also want to use Bitpanda but since I'm also from Portugal I must support @helmax.

It's the first time I see any BTC website not accepting a Government ID. Every single site accepts our national ID as identity proof as it is also valid for traveling inside Europe/Shengen space.

You really should look into this subject. A passport is only required to travel abroad/outside shengen space and it costs 100€.
newbie
Activity: 1
Merit: 0
Sehr geehrte Mitglieder,

Heute möchte ich auch meinen Senf dazu abgeben.
Es lief mit Bitpanda alles bestens!

Ich habe bisher nur gute Erfahrungen machen können, alles lief schnell und sauber ab.

Nun zum Problem:

Seit gestern Abend, bis zu diesem Zeitpunkt, wurde KEINE Zahlung auf mein Neteller Konto aufgegeben, obwohl schon mehr als 15 Stunden vergangen sind. Als Zeitangabe wurde 30 Minuten benutzt.

Nachrichten vom Support erhalte ich leider nicht mehr.
Ich hoffe, dass sich alles zum positiven wendet.

Es handelt sich hierbei um die Bestell-ID: 6320118030184547623

Ich hoffe, dass sich die Sache klärt.
Ich weis nicht, ob das ein allgemeines Problem ist. Derzeit würde ich die Auszahlung auf Neteller nicht empfehlen.

Sollte sich alles wieder in's positive wenden, werde ich selbstverständlich meinen beitrag hierzu editieren.

Mit freundlichen Grüßen,
C. Dogan
newbie
Activity: 10
Merit: 0
Thank you for your quick answer. Knowing that, I can go to sleep now.

legendary
Activity: 1680
Merit: 1001
CEO Bitpanda.com
Hi,

not sure if this is the right place here. Bitpanda.com website is down. Does anyone know anything? Did this happen before? Just nervous as we have a few coins there.

Thanks for any answer!

Our hosting service moved their datacenter. We will be up again swiftly!

Regards
newbie
Activity: 10
Merit: 0
Hi,

not sure if this is the right place here. Bitpanda.com website is down. Does anyone know anything? Did this happen before? Just nervous as we have a few coins there.

Thanks for any answer!
sr. member
Activity: 440
Merit: 250
yes try now
same stupid thing
no one in my contry will buy or waste 100€ passport for verify account here
legendary
Activity: 1680
Merit: 1001
CEO Bitpanda.com
ok i try again process verification and they say for ask to BITPANDA, wht i can do for indentify me
they only accept passport

dont accept IDS cards from Portugal ? this very stupid  why ?
wht can do for verification my account ?

We don't decide what ID cards they accept. Did you try "verifyU" too? We have two verification options.

Regards
sr. member
Activity: 440
Merit: 250
ok i try again process verification and they say for ask to BITPANDA, wht i can do for indentify me
they only accept passport

dont accept IDS cards from Portugal ? this very stupid  why ?
wht can do for verification my account ?
sr. member
Activity: 440
Merit: 250
i dont know who is parther
i only click in idnow verification and the girl start with questions and after say not allow id card from portugal only passport
and i say passport in my contry cost 100€ and only few people have when travell outside europe
there is non sense ask passport
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