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Topic: [ANN][Exchange] Bter.com [Android App] [Deposit BTSX Now!][Tweets by @btercom] - page 20. (Read 73607 times)

legendary
Activity: 2968
Merit: 1198
I'm STILL (after 3+ weeks) missing about 0.5 BTC from a failed withdraw (database error). I've emailed support in english and chinese, PM to freeworm. Nothing.

Don't use this site if you value your money.

full member
Activity: 182
Merit: 100
PLease add Florincoin and Gamecoin as they are only traded on Cryptsy and thier site is slow.
legendary
Activity: 1526
Merit: 1002
Waves | 3PHMaGNeTJfqFfD4xuctgKdoxLX188QM8na
WTF?

A 2000 WDC daily limit for withdrawals and a 500 WDC per transaction limit?

So I bought 6900 WDC and now have to withdraw spread over 4 days?


ARE YOU GUYS KIDDING!?
I want the extra transaction fees I had to pay for splitting up the transactions refunded!

It's not like I withdraw 2000 BTC... Come on... Fix it...

I did a withdraw of 2400 WDC just weeks ago so I didn't expect this crap:

Quote
84434   WU7L2y147pGhgsJ8pUFUNQmPLzU3qLGDvH
f87afefd4047c7cc1fb32f656efd932ee31e486f43ca3c7f8e4213b57c7de55f   2397.123   2013-12-09 05:15:53


If you like to piss of traders, the people who make your money, go on like this.
I'm fucking pissed right now.


A 2000 WDC limit on withdraws?  Grin  You are joking,  right?

NO I'M NOT!

member
Activity: 66
Merit: 10
Kimoto for president!
WTF?

A 2000 WDC daily limit for withdrawals and a 500 WDC per transaction limit?

So I bought 6900 WDC and now have to withdraw spread over 4 days?


ARE YOU GUYS KIDDING!?
I want the extra transaction fees I had to pay for splitting up the transactions refunded!

It's not like I withdraw 2000 BTC... Come on... Fix it...

I did a withdraw of 2400 WDC just weeks ago so I didn't expect this crap:

Quote
84434   WU7L2y147pGhgsJ8pUFUNQmPLzU3qLGDvH
f87afefd4047c7cc1fb32f656efd932ee31e486f43ca3c7f8e4213b57c7de55f   2397.123   2013-12-09 05:15:53


If you like to piss of traders, the people who make your money, go on like this.
I'm fucking pissed right now.


A 2000 WDC limit on withdraws?  Grin  You are joking,  right?
legendary
Activity: 1526
Merit: 1002
Waves | 3PHMaGNeTJfqFfD4xuctgKdoxLX188QM8na
WTF?

A 2000 WDC daily limit for withdrawals and a 500 WDC per transaction limit?

So I bought 6900 WDC and now have to withdraw spread over 4 days?


ARE YOU GUYS KIDDING!?
I want the extra transaction fees I had to pay for splitting up the transactions refunded!

It's not like I withdraw 2000 BTC... Come on... Fix it...

I did a withdraw of 2400 WDC just weeks ago so I didn't expect this crap:

Quote
84434   WU7L2y147pGhgsJ8pUFUNQmPLzU3qLGDvH
f87afefd4047c7cc1fb32f656efd932ee31e486f43ca3c7f8e4213b57c7de55f   2397.123   2013-12-09 05:15:53


If you like to piss of traders, the people who make your money, go on like this.
I'm fucking pissed right now.
legendary
Activity: 1526
Merit: 1002
Waves | 3PHMaGNeTJfqFfD4xuctgKdoxLX188QM8na
I have transferred 740000 DOGEcoins to bter. It is over 24 hours now. Funds are not credited in my account. Sent a support mail. No reply.

Whats going on?
At first I transferred 10000 and it was added in a minute. The issue is for higher transactions?

Status: 229 confirmations
Date: 26-12-2013 05:42
To: DSkYU83KuQjAt2JtLC1kSqXSXYV7f6Q3yr
Debit: -740000.00 DOGE
Net amount: -740000.00 DOGE
Transaction ID: 352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17

Try a transaction fee next time.
newbie
Activity: 7
Merit: 0
In Bter API method 'placeorder' gives wrong 'order_id'. Also in 'placeorder' method there is some magic with the 'rate' and 'amount' parameters. I want to buy 'amount' of coins but exchange always sell me more than requested 'amount', according to formula:
((('rate' - lowest_ask) / lowest_ask) + 1) * 'amount'

... strange !!!
member
Activity: 73
Merit: 10
I have transferred 740000 DOGEcoins to bter. It is over 24 hours now. Funds are not credited in my account. Sent a support mail. No reply.

Whats going on?
At first I transferred 10000 and it was added in a minute. The issue is for higher transactions?

Status: 229 confirmations
Date: 26-12-2013 05:42
To: DSkYU83KuQjAt2JtLC1kSqXSXYV7f6Q3yr
Debit: -740000.00 DOGE
Net amount: -740000.00 DOGE
Transaction ID: 352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17
member
Activity: 65
Merit: 10
freeworm, could you please check your PM?
I'm having trouble with depositing coin on your exchange.
24 hours and it still doesn't show on my balance.
I've tried everything, contacting [email protected], no reply, contacting the QQ address also, still not fixed.

Could you please help? I've sent the details in PM.
Thank you.

edit: fixed now. thanks
sr. member
Activity: 290
Merit: 251
> Funds error, please contact admin, error code:BTC-5351--0--0.0337

What is happening?
newbie
Activity: 43
Merit: 0
This looks to be a systemic issue, I get the same error message when withdrawing as well.
hero member
Activity: 556
Merit: 500
more than a few people are experiencing the funds error issue. here's the thread:

https://bitcointalksearch.org/topic/m.4055842

hope they sort this out soon, been 2 days now and no answer whatsoever
full member
Activity: 221
Merit: 100
I have "funds error" when I try to withdraw coins. Whats up with that?
legendary
Activity: 1246
Merit: 1000
have problem with deposit datacoin on this "Exchange" . dont see in balance transferred datacoins.

Status: 52 confirmations
Date: 19.12.2013 17:22
To: DAcfwbrXZmPz7X9hzWq1mbd3dP9bpuKDPe
Debit: -23.0348317 DTC
Transaction fee: -0.25 DTC
Net amount: -23.2848317 DTC
Transaction ID: 85cbe75c6ea91a70fd6cb02fd925d970f80acfdea5728df06774dbe96bbd2bc8
hero member
Activity: 637
Merit: 500
Any luck in contacting bter ? I have some BTC funds locked there.
Guess I will have to wait.
newbie
Activity: 15
Merit: 0
Since this week end, Bter.com API misfire.

- When requesting "getfunds", returns often "\nArray" as content   

- When placing order, the order_id returned  don't exist. So, impossible to get informations with "getorder" about this order.
(if look for this order with "orderlist", it has another order_id. )

Strange... Undecided

I've also had lots of problems with their api these last few days.

Since the method 'placeorder' now gives the wrong order_id I had to get the real order_id from 'orderlist'.

Then randomly when I use 'placeorder' it returns true but just doesn't actually place the order and 'orderlist' shows nothing.

I've taken my bot offline as it just can't cope with this erratic behaviour, by the time I actually make a successful order the books have changed dramatically especially throughout today with the price being so volatile.

I've emailed support and admin with no response yet.
legendary
Activity: 1540
Merit: 1052
May the force bit with you.
I'd appreciate it if you take a look at HBN.

http://hobonickels.info/

Thanks
legendary
Activity: 2968
Merit: 1198
Forget new coins, fix the software so coins aren't lost on withdraw about 10-15% of the time (yes it is that high in my experience) with no response from support at all, even when the support email is written in Chinese.

Do not use this site until the fix their software and provide at least minimal support to recover coins lost due to software errors.


sr. member
Activity: 473
Merit: 250
PLS add Zeuscoin! A lot of people need an exchange for ZEU.
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