Bitmain,
I have placed order and made payment right after order, but in your system shows that I did not pay and showed it as expired order. meanwhile blockchain shows amount sent within a hour from the order to the address show in your order system.
Sent PM for detail as well. let me know.
thanks
Had the same issue. I emailed them right away, and they had it fixed as payment sent within ~48 hours after emailing them. So I ordered a bunch more units, and it expired again. I sent them an email a few hours ago.
It's the weekend now, so they probably won't anything fixed until early next week. But I just wanted to let you know that they are actively working on it, and I'm back in the same boat as you again. I wouldn't worry.
At least they seem to be answering yours and everyone elses emails and PM's... I seem to be getting ignored every which way from Sunday as the saying goes.
Still havent heard jack, I've been watching BITMAIN's status in the whos online list. All he seems to be doing is checking PM's and other posts on the site all the while ignoring certain support emails / PM's. Don't get me wrong, I know the guys busy but shit, he seems to be fixing everyone elses problems but mine.
So I guess I wont be getting a Ant after all if this BS is any indication ;-/
If you sent a valid payment to BitMain (check blockchain.info) you will get your Ant. BitMain's reputation is impeccable. They're just really slow with communication and lousy with updating shipping info. Please post again when you get your device.
That's just the thing though... it's slowly slinking it's way there "I hope" to the payment address, it's what I call in shared send limbo hell right now. Here's basically a copy of PM's and emails sent to BITMAIN.
The sad part is, I suspect when he does reply, if he does... I might get in a nice way, tough shit but I cant do anything not knowing if funds will ever arrive.
Then there's the added hassle of this DF (open to imagination) that goes by CZ in the blockchain zendesk help area that keeps saying a lot of the same, were working on it, should be fixed now, let us know if you need more help. Well ya, kinda do dingbat since the funds are still in limbo due to a fuckup belonging to blockchain.info... that's what go me thinking on other alternatives for wallet management like bitcoin-qt/d+armory.
Below is a copy of an email I sent last night about a problem with my order. I have a slight update to this after talking to the Blockchain people, it looks like it will get to the orders payment address like it's supposed to. It's just taking it's time and I hope the order can still be shipped to the specified address on the order page... Ty.
We are still fixing a few issues with the API. The funds are not lost. They will either get to the destination or be returned. Please wait for a bit. Sorry about the inconvenience.
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CZ | Blockchain & ZeroBlock Support
Facebook:
https://www.facebook.com/blockchain Twitter:
https://twitter.com/blockchain******* Begin quote of previous email *******
This is a copy of a PM I sent to you guys at he bitcointalk.org forums.
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Order ID: 00120140320025024761MPX1Xuyt06C8
https://blockchain.info/tx/04925c39429cefd8ca277f2c0a28a23cdb73f556614dff549beb6b6d376ae7caI ordered one of the S1 Antminers, did a shared send from the block chain app... except it doesn't look like blockchain sent it to the address on your payment page even though it showed correctly when I scanned the QR code.
Not sure what will happen now because the site says orders are cancelled if no payment after 1hr.
0.98 BTC is a lot for me... People say in some cases you get your miner to your door before they even update the shipping info or its already halfway there before you receive the tracking #. If this is the case I have no problem with the lack of order status updates or email replies.
