Hi edgar,
In our previous communication, we agreed to RMA your DOA board and guided you how to ship back the the issue hash board to us. Both shipping label and UPS account are available for global customers. We even traced the the track # in the shipping label we offer you, which is showed 'valid' on UPS page, please call local UPS and try it again.
We will try our best to support you to fix your problems.
By the way, S2 will not fire if it is just missing capacitor, but it is true that the hash rate will be lower than 1Th/s if one board is not wotking normally.
Many Thanks... UPS arrived at 1820 and collected the board.
I look forward to receiving a 'new' board in the coming week/s and some capacitors that i might 'fix' the rig myself as it is 'just missing capacitors', fingers crossed it will all go smoothly.
Some thermal paste would be appreciated though seemingly not particularly necessary according to whomever applies it in the first place. would you advise users to check and perhaps reapply correctly thermal compound to each and every antminer board/heatsink or was i merely unfortunate to have received 'one' such as in the image i sent to you?
if providing sufficient thermal compound is too much please let me know at your earliest convenience that i may order some out of my own pocket before the 'new' blade eventually arrives.
i shall assume you can spare a dozen assorted capacitors?
Your flippant 'by the way' clarification wrt the 'just missing capacitors' safety concern is not unappreciated, however other customers put my fears to rest hours previously for which i remain sincerely grateful for.
