i do the same like UfoRia, mailed Bitmaintech-Support and request a full refund:
Hi Support-Team,
With the official posting from BM of the compensation for B1 orders on the bitcoin forum, will full refunds be available?
Order: (xxxxxxxxxxxxx)
BTC: 1823 USD ( 7.913 BTC )
Purchase Date: 2015-09-04 17:36:24
Shipping may start between Sept. 21 ~ 30 (if shipped out 10 days later than it, it won't be considered as delay )
Now we are over the 10day and it is to be considered as delay, and i will cancel this order
with a full refund.
Thanks
xxxxxxxxx
I wonder what they will do.
Nothing. They don't care about their customers as this is a monopoly. It will only get worst until we have other companies selling too.
Bitmain has enjoyed a lot of good will with this community. You have burned through that now and are well on your way to ruining your reputation.
To wit, Bitmain's business practices since the S3 launch has disgusted me to the point of retiring from mining altogether.
Will be shipping out the last of my sold miners on Monday.
End of an era.
Same.
Heh, good luck ever getting this "compensation". It took me 6 months of fighting tooth and nail to get my promised batch 1 S4 PSU failure compensation. In the end, it wasn't even bitmain who compensated me, it was Yoshi who did paying me directly out of his own pocket. Really sad stuff. Bitmain totally reneged on their promise. I guarantee most of us won't see any comps, not that they're even worth fighting for.
I wish bitmain would just go back to be the honorable and reputable company they once were.
Hopefully (very unlikely, unfortunately) this is only a speed bump.
Yoshi is a great guy. He and his team are great to deal with. I truly wish the company was a little more on his level with customers.
I still remember a conference where S3 was new and Yoshi took a decent amount of time to talk specs, and talk S3 mining with me. He made it very enjoyable. I vote to promote Yoshi in the company to running more then some of the support.
He knows how to treat customers.
I have to disagree with you, he's just like all the rest of bitmaintech. Perhaps prior to s3 he was attentive like you said, but now I can say he's no different.