A scam? One thing we always see is the word scam being used very freely here at Bitcointalk. We can't control if some bitcointalk members think other bitcointalk members are trolling or not. You are addressing a player on our website and Betcoin at the same time with these comments and the player certainly doesn't speak for Betcoin.
Dooglus, we have close to 1,000 players daily on Betcoin, over 100 tickets and 50-100 live chat customer support tickets daily. Our parent company and owners overlap with BetCris and the WPN and have been in business over 16 years. Customer service can always be improved and will continue to be improved, but we are surprised by your use of the word scam.
With that said, we are reviewing your particular ticket in detail still and as stated would have the resolution in full by Monday at the latest. On another note, the traffic and player volume has increased to its highest point over the last 2 weeks, which we are very happy to report.
Dooglus, we have close to 1,000 players daily on Betcoin, over 100 tickets and 50-100 live chat customer support tickets daily. Our parent company and owners overlap with BetCris and the WPN and have been in business over 16 years. Customer service can always be improved and will continue to be improved, but we are surprised by your use of the word scam.
With that said, we are reviewing your particular ticket in detail still and as stated would have the resolution in full by Monday at the latest. On another note, the traffic and player volume has increased to its highest point over the last 2 weeks, which we are very happy to report.
" Our parent company and owners overlap with BetCris...".
Could you please elaborate on this.
What is your parent company's name?
How do the owners overlap with BetCris?
BetCris is an established and honorable brand.
But " Our parent company and owners overlap with BetCris..." is a vague statement that could be anything. Or nothing, as I could state I overlap with PinnacleSports.
What do you mean by "overlap"?
If I was in conversation with one of the principals of BetCris, would that person vouch for your company?
Or does this "overlap" only mean you rent offices and internet lines from them, or something similar?
Bump.
" " Our parent company and owners overlap with BetCris...".
Could you please elaborate on this.
What is your parent company's name?
How do the owners overlap with BetCris?
BetCris is an established and honorable brand.
But " Our parent company and owners overlap with BetCris..." is a vague statement that could be anything. Or nothing, as I could state I overlap with PinnacleSports.
What do you mean by "overlap"?
If I was in conversation with one of the principals of BetCris, would that person vouch for your company?
Or does this "overlap" only mean you rent offices and internet lines from them, or something similar?
Throwing around an established honorable company's name as if they have a meaningful connection/business relationship with Betcoin is fine - if it's true.
If it's not true, it's at best deceptive, and indicates that statements made by Betcoin are purposely misleading and not to be trusted..
So I'd appreciate it if you would clarify and answer my questions above.
Bump
["Our parent company and owners overlap with BetCris and the WPN and have been in business over 16 years."
Your parent company has been in business for over 16 years, and you mention "your parent company" to help prove your legitimacy, yet you cannot name them? And seem to be ignoring the question and avoiding any response.
(Can you understand how this appears sketchy?)]
