Topic: BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker - page 60. (Read 367790 times)

https://bitcointalk.org/index.php?topic=281850.1020

#1024 - 1025

Previous issues I've posted about Betcoinsports:


https://bitcointalk.org/index.php?topic=281850.1040

#1050-1057



https://bitcointalksearch.org/topic/m.12187538

# 1110 - 1115

It would be much better if Betcoin had one thread to include poker/sports/casino as almost all the other gambling companies at this forum do,  instead of separate threads for each, as a problem in one of these divisions could be a problem for all.

Sportsbook problems reported also.
This post - as far as I can tell - has been deleted from Betcoin's sports thread (can someone tell me how I can tell if a thread is moderated or not?):


"atomicchaos
Hero Member
*****


Activity: 602


View Profile

Ignore
  
  
Re: BetcoinSports.com Betcoin.ag-LIVE-Football Soccer eSports-#1 Casino Poker Sports
Today at 06:54:33 AM
  
 #1212
Long time player at Betcoin on the sportsbook, and I have always recommended them, however given some recent events, I would avoid the Sports book. They are still highly reputable, but they are experiencing some issues that have been very cumbersome for anyone betting sports there.

They are still very good at quick withdrawals, but their Sportsbook has been on a steady decline, all while they are "improving it". I imagine it's growing pains, but just some recent problems:

- Very slow grading of bets - 1pm NFL games not paid until after 4pm games end in most cases this season
- Constant glitches in book, just this past Sunday, bets all stated that they were not accepted, but they actually were. Many people placed duplicate bets due to this error
- This past Sunday the NFL bets were graded as wins, but money appeared in accounts, and then disappeared from accounts (impacted all customers)
- On same day with glitch and disappearing money, made bets that came up with error (similar to errors when bets were accepted) and after trying to make bet 5 times (I have full record from their site), the amount I bet disappeared from my account, so I assumed it was bet. Checked my log, and nothing was there. Immediately before games begun, sent a support ticket asking to make sure they honored the bet, they did not get back for hours, and ultimately they did not honor the bet, even though I asked multiple times prior to games beginning, and I did not have my balance available in my account anymore due to their issues

Approximately 30+ hours later they finally did return the entire proper balance, minus honoring the bet that ultimately won. So, to summarize of late:

- Frequent glitches / problems with betting site
- Slow grading of bets
- Diminishing level of customer service (I have had them honor bets before that were put through support tickets when the book had issues, but they would not this time, even after not making funds available in accounts for winning bets for 30+ hours)

I'm done with them for now until they get their act together, I am primarily just an NFL season bettor, and it's not worth the hassle when I can't put bets down that I want to play without issues."

Ummm, yeah.  I do think you guys run things very dishonestly.  
Remember this lie?
https://bitcointalksearch.org/topic/m.13028361

Do not confuse my passion for poker with passion for your dishonest site.  


Anyway,  as soon as you are able to answer the one question above about telling me and others I'm welcome back while I'm still banned - we can move on to another question.  If the only way you will respond is one single simple thought at a time, that's fine.

Edit: GoGo has an excellent question as well.  I'm hoping this isn't overwhelming having two questions to answer though.  Remember, they are questions...not spam.

Bump.


"  " Our parent company and owners overlap with BetCris...".

Could you please elaborate on this.
What is your parent company's name?

How do the owners overlap with BetCris?
BetCris is an established and honorable brand.
But " Our parent company and owners overlap with BetCris..." is a vague statement that could be anything. Or nothing, as I could state I overlap with PinnacleSports.

What do you mean by "overlap"?
If I was in conversation with one of the principals of BetCris, would that person vouch for your company?

Or does this "overlap" only mean you rent offices and internet lines from them, or something similar?



Throwing around an established honorable company's name as if they have a meaningful connection/business relationship with Betcoin is fine - if it's true.

If it's not true, it's at best deceptive, and indicates that statements made by Betcoin are purposely misleading and not to be trusted..

So I'd appreciate it if you would clarify and answer my questions above.

I asked a pretty simple question.  


You forgot to answer.

Edit:

Ok I guess you're not ignoring me as of last response,

Why do you keep telling me (and others) that I am welcome back and that you want to give me bonuses and answer my questions...then you just ignore me and leave account banned/ip blocked.

wwwin, though it is possible that this could happen, you get the real time value of the btc at the current btc/usd rate.  The main issue arises if you buyin to a tournament in advance let's say 2 weeks into the million and then there is some fluctuation.  But in this situation the buyin amount is a fixed number and that number is refunded when you unregister.  We hope this makes sense and thank you for the responses.  

You are welcome back TwitchySeal, but why would you want to come back if you continue to post that Betcoin is dishonest? Why would you want to play on a dishonest website?  Also, your spam on Betcoin, in the forums, in player chat was excessive and distracting taking away from our focus of continuing to build a better community for our great players.  We never want to block anybody, but we know you really don't think Betcoin is dishonesty and actually enjoy the Betcoin community and playing at Betcoin, your desire to comeback and your passionate posts show that.  Has everything been perfect at Betcoin?  Absolutely not, but we are very honest, we provide great value to our players and we will only get better.  Our staff continues to work very hard to improve Betcoin everyday and we are here for our great players anytime. 

I think you get the same conversion rate...I don't think the btc/usd rate changes that often here that it would change within the span of a tournament.

Hey betcoin, how about a response? 



Why do you keep telling me (and others) that I am welcome back and that you want to give me bonuses and answer my questions...then you just ignore me and leave account banned/ip blocked.

We will keep you updated!



We are getting a lot of questions PM on at Betcoin.ag regarding the full schedule so we wanted to share the full schedule here:

All payouts are in the bitcoin value of course at Betcoin Poker. 

Thank you for the support and comments, we welcome everyone at Betcoin Poker and appreciate you playing with us. 

Well, there are obviously two options.  The first is that it's some sort of Betcoin-related account used to troll people who have legit issues.  While that's obv a possibility, I'd guess that it's less likely as the main support account(s) seem to have no problem being unprofessional on their own and you'd imagine that a mod/admin would be able to sniff out IP matches pretty quickly.

The second and, imo, more likely situation is that it's someone who just isn't very knowledgeable.  They have a childlike mentality of "I like _____, therefore _______ is good, therefore anyone who doesn't like ______ is bad/wrong".  Obviously in poker, having opponents with this sort of mentality is great because they never examine anything and continue to make the same mistakes over and over again.  In real life, when you are trying to discuss things logically...that's where it becomes aggravating.

Also, what does ftwbtc1 really think he is accomplishing by making statements like this:


Lets just pretend it's a true statement -

Is it anything other than an obvious attempt to silence those of us who have have an issue with how Betcoin conducts business?

Considering the following statements Betcoin has made to me, how possible is it that he is not a shill using the same pathetic strategy?



 



By the way, despite all the thanks, offers of bonuses and invitations to return any time...


Hey betcoin, how about a response? 

Why do you keep telling me and others that I am welcome back and want to give me bonuses then ignoring me when I ask why the hell I'm still banned then?

If you don't respond, how can anyone conclude anything other than you are full of shit.

Because I need to make a living.  My mortgage needs to be paid and my family needs food to eat.  Unfortunately, I'm in a location with very limited options as far as online poker goes and Betcoin is the only way I can access the WPN network, which provides a ton of value for my online play.  As they've never fucked with my deposits or withdraws, and I know people who have made more than me who have never had a problem, I'm completely comfortable with their solvency and integrity on the financial end.  I just think they do a bad job on a lot of aspects of their business, specifically support.  And I'd like them to do a better job at it!  It would help me directly by giving me a smoother user experience and it'll help me long term by getting their business to grow and attract more recreational players.

The question I have is, why do you not have a problem with all of these things that people are pointing out that are very blatantly bad?  Are you not knowledgeable to understand why these things are a problem?  If so, educate yourself!  Are you just a troll?  If so, shame on you.  Honestly, those are the only two realistic possibilities, short of you not being a real player at all.

When you buyin there is an exact amount of chips that you buyin at the current market price that is logged in the database.  When you unregister you are given that exact amount of chips back.  This is a very good question. 

Dooglus is correct here.  You are paid at the current market rate in bitcoin.  Great feedback and good question. 

Pukis there are many many satty's to most of the great OSS Tournaments including the million dollar Sunday.  Be sure to check the lobby frequently.  Also each tournament will have a list of sattys that feed into it. 

I guess I didn't word my question right... Okay, I register into ($500+40) the Main Event tourney (on Dec.6) TODAY (Dec. 1) in BTC... On Dec. 5th a family emergency comes up and I can't play, so I unregister. I SHOULD be refunded the amount of BTC I originally paid correct? (regardless of what the current price is at the time I unregistered)

where in the Betcoin T&C does it explain what happens in that type of scenario (i.e. possible BTC market price fluctuations in the event you have to unregister from a fiat tournament)

I think it would have to be the price when you get paid.

Suppose you buy in to a big tournament for $500 and end up winning $100k. WPN are going to pay betcoin in US dollars, not Bitcoin, and so betcoin are going to have to buy $100k worth of Bitcoin on an exchange. What if the price of Bitcoin had doubled since you bought in to the tournament? They're going to have to spend $200k to get you $100k worth of BTC at your buy-in price.

It's not like they're going to buy the $100k worth when you buy in, just in case you win. Because if you don't, and the price of Bitcoin halves while you're playing, they've lost $50k on the deal.

I don't know though - maybe they're happy to eat such losses.