Finally, it is clear support is working arduously to improve the platform and ensure everyone's safety. Therefore I urge everyone to be patient when demanding something.
Take care and GL!
I'm not trying to troll you, this is a serious question and I would appreciate a serious reply.
How is that clear?
In the past month all of these things happened:
- Someone either hacked into or leaked Betcoin's player database and got access to sensitive player information
- The WTN feed went down...multiple times...and players still have no received refunds from some of the affected tournaments yet.
- Players have scammed multiple coins from other players through loans and staking that were never intended to be paid back.
- Players have now taken to creating fake support names to further rob other players.
- Withdraws now taking over 24 hours to process.
Oh, and support is still the industry worst. Talk to live support? They tell you to submit a ticket. If they answer at all and there aren't "5 people in front of you" for hours on end. Submit a ticket? Ignored. And then if they get around to answering you when you submit another one you'll get "bump this tomorrow".
I would legit like to know how support is working to improve the platform and ensure player's safety when the platform is as insecure as it's ever been, and players are getting robbed left and right.
Of course this is all after they raised the rake in sneak and didn't make restitution with players who were overaked for a month. So if you mean "well at least Betcoin isn't stealing money from you", then I suppose that is true and a step in the right direction. But I kind of don't think that's what you meant.