Betnomi | Project status & Refund Plan! - page 16.

Poika5

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Quote from: betnomi on December 27, 2023, 07:10:27 PM

Our initial cut-off date for refund requests was 30 days.

However, based on community feedback, we have decided to extend it for a few more days until January 1st.
After this date, we will no longer process or respond to emails related to the refund request.
This has been a challenging process, but fortunately, we worked it out successfully.

Payments were scheduled to be made in batches, but to avoid confusion and other related issues, we have decided to process everything in one go.

Thank you for your cooperation.

So, did anybody get paid?

Quote

Last Active: December 27, 2023, 11:11:10 PM

yahoo62278

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Quote from: Orpichukwu on December 30, 2023, 06:41:22 AM

Quote from: betnomi on December 27, 2023, 07:10:27 PM

Our initial cut-off date for refund requests was 30 days.

However, based on community feedback, we have decided to extend it for a few more days until January 1st.
After this date, we will no longer process or respond to emails related to the refund request.
This has been a challenging process, but fortunately, we worked it out successfully.

Payments were scheduled to be made in batches, but to avoid confusion and other related issues, we have decided to process everything in one go.

Thank you for your cooperation.

Hold a second, so if I happen to be offline for about a month or six months for personal reasons best known to me, and before my blackout I have an active pending funds with your service, and here there is a refund chance for me to get back my money, but because I was unable to meet up with the news on time, I can no longer have a claim to the funds, is that what this means?

If there is a plan for refunding and paying off all pending withdrawals and deposits, I don't think there should ever be a limit to when the person can come and claim their funds. Many people might have already deleted everything that has to do with the casino as a result of their disappointment, but when they realise there is a chance of getting it back, then I think the window should be left open at least for a year.

If the person can prove ownership and show they are the real owner, then they should be given a refund. The refund funds should be kept aside for the same purpose. I believe you already have the data on the overall amount of money you need.

Betnomi could make the offer open indefinitely and as long as a user could prove they had funds on the platform at the time of the site going offline, process the refund. The issue is they just leave themselves open for more false claims and it's probably something they don't want to deal with forever. Something they would like to move on from.

In this day and age, not many people go dark for many months at a time. Some live in areas that have blackouts, some might take a little time to themselves for mental health, or 1 of many other reasons but almost never offline for 6 months or whatnot. Not saying it doesn't or couldn't happen, just that it's not likely. IMO they gave a decent amount of time.

Hispo

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Quote from: iv4n on January 02, 2024, 02:52:04 PM

Quote from: GekkeBelg on January 02, 2024, 09:42:18 AM

Quote from: Betwrong on January 02, 2024, 07:06:19 AM

Quote from: betnomi on December 27, 2023, 07:10:27 PM

...

Well, that's definitely a good news we hear from @betnomi before the New Year!

I can't imagine how difficult it might be to sort everything out, but the good news is that they worked it out successfully.

Kudos to Betnomi and Happy New Year!

Haha, are you really gonna give Betnomi kudos before anything happened? It's been 1,5 months since the refund plan was introduced and zero people have received a penny yet.
The chance that any refund at all is gonna happen, I would rate at 0,1%.

Betwrong has always been an optimist, that's just how he is. He is one of the few who was optimistic about everything, to be honest, I thought we would never see the Betnomy team active here again, but they are back.

When they have already returned, I think the chances of a refund are slightly higher than 0.1%. What worries me is how fair and honest it will be, and whether all of you with a larger bankroll will be honored.

Some being optimistic is always appreciated, in my opinion.
Besides, just by appearing around here, obviously the chances of the Betnomi team carrying out those refunds is way bigger than .1%.

Though, I have lose some concerns on how fairly all the gamblers will be treated by this casino and the policy of those refunds, it would not be strange if some gambler ends up not being happy for some reason, whether because the time lost or the amount they received, since this casino has implied all refunds are supposed to be on the 100% on the deposited balance, then in the best case scenario anyone mad at this casino would be rightfully so because of the time lost, rather than the money.

iv4n

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Quote from: GekkeBelg on January 02, 2024, 09:42:18 AM

Quote from: Betwrong on January 02, 2024, 07:06:19 AM

Quote from: betnomi on December 27, 2023, 07:10:27 PM

...

Well, that's definitely a good news we hear from @betnomi before the New Year!

I can't imagine how difficult it might be to sort everything out, but the good news is that they worked it out successfully.

Kudos to Betnomi and Happy New Year!

Haha, are you really gonna give Betnomi kudos before anything happened? It's been 1,5 months since the refund plan was introduced and zero people have received a penny yet.
The chance that any refund at all is gonna happen, I would rate at 0,1%.

Betwrong has always been an optimist, that's just how he is. He is one of the few who was optimistic about everything, to be honest, I thought we would never see the Betnomy team active here again, but they are back.

When they have already returned, I think the chances of a refund are slightly higher than 0.1%. What worries me is how fair and honest it will be, and whether all of you with a larger bankroll will be honored.

GekkeBelg

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Quote from: Betwrong on January 02, 2024, 07:06:19 AM

Quote from: betnomi on December 27, 2023, 07:10:27 PM

Our initial cut-off date for refund requests was 30 days.

However, based on community feedback, we have decided to extend it for a few more days until January 1st.
After this date, we will no longer process or respond to emails related to the refund request.
This has been a challenging process, but fortunately, we worked it out successfully.

Payments were scheduled to be made in batches, but to avoid confusion and other related issues, we have decided to process everything in one go.

Thank you for your cooperation.

Well, that's definitely a good news we hear from @betnomi before the New Year!

I can't imagine how difficult it might be to sort everything out, but the good news is that they worked it out successfully.

Kudos to Betnomi and Happy New Year!

Haha, are you really gonna give Betnomi kudos before anything happened? It's been 1,5 months since the refund plan was introduced and zero people have received a penny yet.
The chance that any refund at all is gonna happen, I would rate at 0,1%.

ryzaadit

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Quote from: betnomi on December 27, 2023, 07:10:27 PM

-snip-

Good luck, I guess we are still gonna wait.

Let's see, If these refund is gonna to be happening or not. It's a 50% good news, until everyone get some money as everyone know some of member get promise they will have first batch. But seem like the refund will be by one time payment for everyone who already requested a refund.

Good luck.

Betwrong

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Quote from: betnomi on December 27, 2023, 07:10:27 PM

Our initial cut-off date for refund requests was 30 days.

However, based on community feedback, we have decided to extend it for a few more days until January 1st.
After this date, we will no longer process or respond to emails related to the refund request.
This has been a challenging process, but fortunately, we worked it out successfully.

Payments were scheduled to be made in batches, but to avoid confusion and other related issues, we have decided to process everything in one go.

Thank you for your cooperation.

Well, that's definitely a good news we hear from @betnomi before the New Year!

I can't imagine how difficult it might be to sort everything out, but the good news is that they worked it out successfully.

Kudos to Betnomi and Happy New Year!

Orpichukwu

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Quote from: betnomi on December 27, 2023, 07:10:27 PM

Our initial cut-off date for refund requests was 30 days.

However, based on community feedback, we have decided to extend it for a few more days until January 1st.
After this date, we will no longer process or respond to emails related to the refund request.
This has been a challenging process, but fortunately, we worked it out successfully.

Payments were scheduled to be made in batches, but to avoid confusion and other related issues, we have decided to process everything in one go.

Thank you for your cooperation.

Hold a second, so if I happen to be offline for about a month or six months for personal reasons best known to me, and before my blackout I have an active pending funds with your service, and here there is a refund chance for me to get back my money, but because I was unable to meet up with the news on time, I can no longer have a claim to the funds, is that what this means?

If there is a plan for refunding and paying off all pending withdrawals and deposits, I don't think there should ever be a limit to when the person can come and claim their funds. Many people might have already deleted everything that has to do with the casino as a result of their disappointment, but when they realise there is a chance of getting it back, then I think the window should be left open at least for a year.

If the person can prove ownership and show they are the real owner, then they should be given a refund. The refund funds should be kept aside for the same purpose. I believe you already have the data on the overall amount of money you need.

holydarkness

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Quote from: nutters on December 29, 2023, 11:14:00 PM

Quote from: betnomi on December 27, 2023, 07:10:27 PM

Our initial cut-off date for refund requests was 30 days.

However, based on community feedback, we have decided to extend it for a few more days until January 1st.
After this date, we will no longer process or respond to emails related to the refund request.
This has been a challenging process, but fortunately, we worked it out successfully.

Payments were scheduled to be made in batches, but to avoid confusion and other related issues, we have decided to process everything in one go.

Thank you for your cooperation.

You say that after 1st january you won't be responding to emails anymore. I'm a bit confused as I wrote mail for a refund but did not get any confirmation that it will be processed or even got received. I wouldn't get my balance forfeit because the amount wasn't smalll and on other hand I don't want to make duplicate request to not get omitted as a spam.

Well, they... I mean he changed his mind. Earlier he --apparently-- planned to refund in batch, maybe weekly or so, but then --as mentioned on the quoted text-- he'll do it all at once, so whether your refund request is already on their list or not, you'll know about it when he process them. Or... if he's kind enough to made this kind of confirmation,

Quote from: betnomi on December 10, 2023, 12:17:32 PM

[...]

@[...], to confirm, we have received your request and will process it.

nutters

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Quote from: betnomi on December 27, 2023, 07:10:27 PM

Our initial cut-off date for refund requests was 30 days.

However, based on community feedback, we have decided to extend it for a few more days until January 1st.
After this date, we will no longer process or respond to emails related to the refund request.
This has been a challenging process, but fortunately, we worked it out successfully.

Payments were scheduled to be made in batches, but to avoid confusion and other related issues, we have decided to process everything in one go.

Thank you for your cooperation.

You say that after 1st january you won't be responding to emails anymore. I'm a bit confused as I wrote mail for a refund but did not get any confirmation that it will be processed or even got received. I wouldn't get my balance forfeit because the amount wasn't smalll and on other hand I don't want to make duplicate request to not get omitted as a spam.

CryptSafe

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Quote from: Hispo on December 28, 2023, 09:36:07 PM

Quote from: 1miau on December 28, 2023, 05:56:10 PM

Happy to see Betnomi giving a reply here about refunds.

Quote from: AHOYBRAUSE on December 27, 2023, 09:03:55 PM

I don't know if you already did something like this but maybe you should also make this refund campaign public on your socials and the homepage.

+1
For sure, many former and damaged customers will miss Betnomi's current Bitcointalk refund topic and it would be nice to link the refund campaign on all former channels still owned by Betnomi.
Even as a Bitcointalk member, I've only noticed your refund topic because AHOYBRAUSE shared a link in our local board.

Extending the refund deadline and getting out the word about your refund on all channels and accounts still owned by Betnomi would be a fair move in my opinion to refund as many customers as possible.

Even users who had money in their casino but do not frequently participate here in the gambling section would miss the chance to realize what happened to their money and the fact they still have got a chance to get it back.

This is the reason why it is good to always be active and regular to constantly checking on your investment, assets or funds even platforms where you belong because there are always updates and information that could be of help to you if one is in such a situation of this nature.

As you have said, many people would likely miss out this opportunity even some that are here who should be privileged of this information and are not active here would also miss it because of being inactive. Only those active here that have access to this information would act upon it though.

I believe a wide range of communication such as using their social media handles would be better to reach out to their members who are not present here because not much people who are gamblers are present here so it would be nice doing such to reach to the wider community. Let the the refund process be a fair one to all and on first come first serve basis for transparency and honesty.

Hispo

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Quote from: 1miau on December 28, 2023, 05:56:10 PM

Happy to see Betnomi giving a reply here about refunds.

Quote from: AHOYBRAUSE on December 27, 2023, 09:03:55 PM

I don't know if you already did something like this but maybe you should also make this refund campaign public on your socials and the homepage.

+1
For sure, many former and damaged customers will miss Betnomi's current Bitcointalk refund topic and it would be nice to link the refund campaign on all former channels still owned by Betnomi.
Even as a Bitcointalk member, I've only noticed your refund topic because AHOYBRAUSE shared a link in our local board.

Extending the refund deadline and getting out the word about your refund on all channels and accounts still owned by Betnomi would be a fair move in my opinion to refund as many customers as possible.

That would be the right thing to do and the proper thing to do, though, there is always s possibility those who belonged to the previous Betnomi team and when rogue were also who had the credentials to access the other precious official media of communication of the casino. Others may argue that after suffering the exit scam, they do not have enough bankroll left to refund all their gamblers/users, so decided to refund those within the community which they considered to be most important for their future operations, here in the forum.
Though, that is just speculation, but it is not outside the realm of possibility after suffering such a significant blow to their casino.
Regardless of what the future holds or what their plans are, I wish for as many people as possible to recover whatever they had deposited with this casino before all went south.

Even users who had money in their casino but do not frequently participate here in the gambling section would miss the chance to realize what happened to their money and the fact they still have got a chance to get it back.

jossiel

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Quote from: betnomi on December 27, 2023, 07:10:27 PM

Our initial cut-off date for refund requests was 30 days.

However, based on community feedback, we have decided to extend it for a few more days until January 1st.
After this date, we will no longer process or respond to emails related to the refund request.
This has been a challenging process, but fortunately, we worked it out successfully.

That's nice to hear even if it's just going to be one day away from the actual deadline you've set. Because everyone has cared for those users that are eligible for the refund.

This is already enough that there will be no more extensions if it's already been decided.

Quote from: betnomi on December 27, 2023, 07:10:27 PM

Payments were scheduled to be made in batches, but to avoid confusion and other related issues, we have decided to process everything in one go.

Thank you for your cooperation.

Alright, this is a guarantee that everyone who probably have been waiting for their turn will have to wait a little bit to be taken care for one just single go.

1miau

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Happy to see Betnomi giving a reply here about refunds.

Quote from: AHOYBRAUSE on December 27, 2023, 09:03:55 PM

I don't know if you already did something like this but maybe you should also make this refund campaign public on your socials and the homepage.

+1
For sure, many former and damaged customers will miss Betnomi's current Bitcointalk refund topic and it would be nice to link the refund campaign on all former channels still owned by Betnomi.
Even as a Bitcointalk member, I've only noticed your refund topic because AHOYBRAUSE shared a link in our local board.

Extending the refund deadline and getting out the word about your refund on all channels and accounts still owned by Betnomi would be a fair move in my opinion to refund as many customers as possible.

AHOYBRAUSE

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Quote from: betnomi on December 27, 2023, 07:10:27 PM

Our initial cut-off date for refund requests was 30 days.

However, based on community feedback, we have decided to extend it for a few more days until January 1st.
After this date, we will no longer process or respond to emails related to the refund request.
This has been a challenging process, but fortunately, we worked it out successfully.

Payments were scheduled to be made in batches, but to avoid confusion and other related issues, we have decided to process everything in one go.

Thank you for your cooperation.

That's a good decision.
Many members here, including me, found this thread quite late, some maybe even didn't yet.
It would be sad to have people missing this opportunity.

I don't know if you already did something like this but maybe you should also make this refund campaign public on your socials and the homepage . On X (Twitter) your last post is from May and your homepage is just blank.
Betnomi members that are not on bitcointalk should have the same opportunity don't you think?

betnomi

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Our initial cut-off date for refund requests was 30 days.

However, based on community feedback, we have decided to extend it for a few more days until January 1st.
After this date, we will no longer process or respond to emails related to the refund request.
This has been a challenging process, but fortunately, we worked it out successfully.

Payments were scheduled to be made in batches, but to avoid confusion and other related issues, we have decided to process everything in one go.

Thank you for your cooperation.

GekkeBelg

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Guys, stop talking about "the Betnomi team" or excuses why it's taking so long.
There is no "Betnomi team", it's only Sorsis who is left. All employees left half a year ago because they didn't receive their salaries anymore.
There also is no excuse to not process the refunds, it's not rocket science and the whole process could have been done within 1 working day. The real reason why it's not happening is because there is no money at all.
There is no refund coming, face it.

Hispo

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Quote from: arallmuus on December 27, 2023, 01:11:44 PM

Quote from: bitcampaign on December 27, 2023, 12:08:40 PM

Maybe they are celebrating Christmas or going on holiday until New Year, I also saw the last message that the OP received a large number of refund requests and also many duplicates which allows them of course to work hard for it, it's just that we have entered a long holiday season so it seems they also have to divide their time for that too, I think everyone also expects the OP to come every week to give an update

Oh right, its holiday season so I got an excuse on not to online my account to type few words that might literally takes 5 minutes just to ensure the community that the refund process smoothly? No I dont think so and I guess there isnt any christmas miracle on the refund either. Assuming that there are large number of fake requests, pretty damn sure that there might be some legit request without any duplicate but so far I guess none got refunds yet so Im not sure what type of prank they are trying to pull but Im not digging it.

Fooling the community twice is too much at this point

Right. Even though I can understand there is a real possibility most the team of Betnomi is likely to be resting and having their Holidays break, it does not completely cover of excuse what has happened to their clients and this silence coming from their representative.
I am not sure if he had already mentioned he was not going to process refunds during this season or something, so I agree with you that the least thing we could do for the sake of his business and in order to try to recover some of the trust this community had on them would be to be as transparent as possible and let us know they are still working or not in these refund request or whether they are going to completely pause it until all their team is back from this holiday pause.

I knew something like this could happen and that is why I suggested anyone paying attention not to count on that money for this Christmas season.

arallmuus

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Quote from: bitcampaign on December 27, 2023, 12:08:40 PM

Maybe they are celebrating Christmas or going on holiday until New Year, I also saw the last message that the OP received a large number of refund requests and also many duplicates which allows them of course to work hard for it, it's just that we have entered a long holiday season so it seems they also have to divide their time for that too, I think everyone also expects the OP to come every week to give an update

Oh right, its holiday season so I got an excuse on not to online my account to type few words that might literally takes 5 minutes just to ensure the community that the refund process smoothly? No I dont think so and I guess there isnt any christmas miracle on the refund either. Assuming that there are large number of fake requests, pretty damn sure that there might be some legit request without any duplicate but so far I guess none got refunds yet so Im not sure what type of prank they are trying to pull but Im not digging it.

Fooling the community twice is too much at this point

bitcampaign

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Quote from: Betwrong on December 26, 2023, 05:15:35 AM

betnomi (OP) was last active two weeks ago and I hope they will appear here soon and we'll here some news from them.

Guys from Betnomi? at least drop a word here once in a week, please.

Maybe they are celebrating Christmas or going on holiday until New Year, I also saw the last message that the OP received a large number of refund requests and also many duplicates which allows them of course to work hard for it, it's just that we have entered a long holiday season so it seems they also have to divide their time for that too, I think everyone also expects the OP to come every week to give an update

Topic: Betnomi | Project status & Refund Plan! - page 16. (Read 6529 times)