Topic: Betnomi | Project status & Refund Plan! - page 18. (Read 6529 times)

Well, I'm just weighing in on opinions about the possible reason as to why they're still not being responsive about the emails, I mean there's a lot of reason why someone can't respond to emails quickly right? And there's also the possibility that they don't have the money yet for the other refund money, didn't their partners run away with some of the money right?

My guess is that they are not even going to use that mail to reply to enquires of people who want to have an answer. I believe it is similar to when you try to get to get a reply from a mail which is not even being monitored by an actual human being, but only used for commercial automated purposes. If one is seeking to talk to a person instead of giving a shoot to an email which is obviously not Intended to be for customer support, then it is more constructive to try to get the attention of Betnomi in here, they at least have proven to be willing to talk to gamblers in this thread.
By the way, one must also keep in mind we are going right through the Christmas season, so I would not be surprised if Betnomi does not count with all the workforce they would need to quickly process all the refunds and filter all the mails they must be getting at the same time, we are not supposed to forget the staff behind this effort to alledgely help people to reclaim their money are human beings as well and they would also like to spend time with their families this season. I know it sounds rather cynical keeping in mind all this started as a exit scam, but those are facts we cannot forget about.

In the meantime, I am also keeping an eye on this thread and see who this story/situation will continue to develop.

Which is also weird that so far none of the refunds were processed if only a few are left especially when most of them have really small balance.


At the same time, there are also several legit claims that could be processed in the mean time without having to wait for everyone to submit their request then sort out which is a legit claim and which is not. Pretty sure they could easily differentiate which is a legit claim


Probably nothing at this rate. Unless they decided to process several batches of the refunds then at this rate, nothing is going to happen. Im pretty sure that there are several legit claims that is easy for them to differentiate compared to those fake claims. Some of the betnomi's sponsored poker tournaments players still havent received their refunds yet and these players's claims are legit

Sorry about that, but you are never going to receive any reply from that email because sorsis is not controlling it anymore.
If I am wrong it would be very easy for him to prove that and send several emails with message that he controls it.
I am waiting to see what is going to happen.

They already stated on their previous post that only few left that still doesn’t receive their funds before they close. The large volume of fake claims is very easy to address since they have all the original information of their players including email.

The email itself is sufficient to claim the refund without the need of KYC unless they imposed KYC to all their user before then KYC really matters at all. They should have at least process the first batch if they are really serious about this refund process.

I don't know if this is true but given the volume of people that's requesting a refund and are angry at Betnomi, I think that you shouldn't base your belief in Betnomi by their response time to their emails because they're getting a lot of hatemails already and it's an instinct for them to ignore it and basically your email is probably drowned in spam and hatemails from other players. Maybe you can hope that you'll be able to get some response from them now that you've exposed yourself.
Betnomi is currently pursuing the people that have stolen what's rightfully their's in the form of codes and systems. Cheating using your parent's name is kind of a crazy stuff, only way to absolve these duplicates is either deal with it or let it ran way.

It's hard to trust a company if they truly "lost" their database, because any responsible administrator would make at least one copy of the company's database, then makes another copy of the backup. It's important that there's database-redundancy.

Yeah right, and then "many duplicate claims" happen? As if all the Betnomi customers have friends and family members who are trying to cheat on them?
Sounds very unrealistic.

I guess it will take long for them to fix this issue since they have serious problem regarding on locating each affected user since they provably encountering a lot of fake claims at the moment so I guess this is a long time wait before this refund plan will gonna happen.

So if I where the victims and waiting for refund much better if they do don't hope to much for refund plan but they should keep an update in this thread if Betnomi team will really work for it since it determine all if they are true to their words. For now its better not to get any stress on situation and let them do the refund if they want to restore their reputation and if not they are totally done here and might face serious case from people who want to go to legal authorities to sue them for this issue.

2 weeks went by, no response via email, none whatsoever.

With what is currently happening to Betnomi right now, I think that it's going to be difficult for them to pay those people because they're also having an ongoing legal battle that might need some funding and we know that cases like this are expensive and takes a long time to settle either by a settlement or a judgment from the court. It's a good thing that they're starting to list people that are looking for a refund from their casino so they don't have to worry too much about the list as time progresses.
That's probably the only way to approach this kind of situation, being optimistic. Optimistic that they will be able to return their money as soon as possible. Regards to their reputation, that's going to be rebuilt eventually and it's going to be mended quickly if they completed the refunds. Maybe when they finally did the refund, that's up to them on how they will be able to build their reputation again so for now it is difficult to speculate if they will rebuild that reputation or not.

The bad side of refunds can also occur if they are returned to the wallet address that made the deposit, because not everyone makes deposits via their personal wallet address, like me, I often make deposits via exchange.

Sure it can. If the false claimee is friends/family with the true claimee and knows about the situation. And perhaps they can get into their e-Mail address., All it takes is to create a wallet address and voila. Stolen.  I think they should only refund to an address previously used for deposits. That might bring an extra layer of security into the whole thing. Especially against people who might try to pre-plan and fake such a scenario in order to claim they never got their refund.

But this is one of those times where KYC comes in handy. (Although I am not a fan of giving strangers government documents, which if leaked or sold, could lead to them having life-long identity theft issues.)

I still keep wondering how such a fake claim can even happen. Cause these are the preconditions mentioned by Betnomi in the opening post:
1. First name, Last name (if you are KYC verified)
2. Username (request will be ignored if the username does not exist)
3. Email address (request will be ignored if the email does not match)
4. Refund Amount (approximate balance is acceptable)
5. Wallet address (we will process only in the cryptocurrency you have)

So, a fake claimer would have to know the first name, last name (if KYC verified), username, refund amount and would have to have access to the email box of the legitimate user.
Because as stated, if the email does not match the request will be ignored. This also confirms that Betnomi do still have the list of all emailaddresses (otherwise they would not be able to see if an email matches or not).

Some crazy people will take advantage on situation especially when they know that a platform will do some activities like this and know that they don't have data to follow then made this crazy request.

That's why Betnomi should verify carefully those legitimate individual which have valid claims and still don't know how would they do that if they don't have the data of their users so hopefully they can get something that can validate all their claims so this refund process will not take long and all affected parties will be happy for the result of this activities.

Not something new on which these kind of fake request would really be that common which it isnt really just that limited when it comes to claims but also in giveaways or some sorts.
Expect that there would really be those abusers who would really be taking up some advantage and hope that it would pass through but as we do all know that the team wont really
be that too dumb on not to know on what are those probabilities of abuse. They do know on what they're doing and it would be better that you shouldn't really be making yourself
that worrying too much into the things which you shouldn't really gonna needing to worry about, they do know on what they are doing imho.

I already suspect that there are a lot of duplicates because they may not be sure that the request has been sent and received, those who have sent the request should get a reply that the team has received the user's request for a refund, moreover I also believe that there must be fake requests that will also be involved because after there was a notification from this thread about refunding users of course there were lots of fake users to mess with it. so the team will experience a lot of wasted time to separate which ones are real and which ones are fake as well as duplicate requests, I think hopefully it will be resolved in the near futureg

It seems they have already figured out some way to authenticate and tell whether a refund request is valid or not. I think they already mentioned the way they are doing it for now here in the very thread, anyways.
By the way, I do not think there have actually started to refund fund to this day, they seem to continue to figure out the orders and filtering those which are valid from attempts to claim balances from people trying to take advantage of the situation. If any significant percentage of their gamblers had already started to receive their funds then they would have appeared here showing those proof of reception of fund or something like it, also Betnomi would be eager to start to show some proof of refunds, but it is not the case for now.

You are being kind of optimistic if you think they can recover up 70 percent of their previous reputation, by the way. When refunds are finished and most of the people is satisfied with them, I would be surprised if they still have a 45 percent. Though, obviously betnomis plan is to work from there and slowly gain everyone's trust again through the months and years ahead.

Thank you for your reply. It's really a good news to me because I have around $500 stuck in the site, which is kind of big money where I live.

---

Let's just wait, guys, and hope for the best. As @Hispo said above, it could take time to do it properly, so let's not rush them.

I don’t know if anyone is yet to receive a refund from them yet because it is already taking longer than expected and having a precise date of repayment would be a nice idea and I also do understand that this isn’t an easy period for the team but whatever the case might be , I think they should try keeping to their words because that will help drop the allegations against them and also the tags on their official account.

As for the case with the missing database which isn’t a funny one , I think you guys are supposed to have a backup file and database because that should be one of the best and easy way to get all of actual data for payment.
Good luck