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Topic: Betnomi | Project status & Refund Plan! - page 21. (Read 7522 times)

full member
Activity: 1540
Merit: 219
December 14, 2023, 11:29:30 AM

2 weeks went by, no response via email, none whatsoever.

I don't know if this is true but given the volume of people that's requesting a refund and are angry at Betnomi, I think that you shouldn't base your belief in Betnomi by their response time to their emails because they're getting a lot of hatemails already and it's an instinct for them to ignore it and basically your email is probably drowned in spam and hatemails from other players. Maybe you can hope that you'll be able to get some response from them now that you've exposed yourself.

Yeah right, and then "many duplicate claims" happen? As if all the Betnomi customers have friends and family members who are trying to cheat on them?
Sounds very unrealistic.
Betnomi is currently pursuing the people that have stolen what's rightfully their's in the form of codes and systems. Cheating using your parent's name is kind of a crazy stuff, only way to absolve these duplicates is either deal with it or let it ran way.
legendary
Activity: 2898
Merit: 1823
December 14, 2023, 11:27:26 AM
And if they really lost database of the client then how will they know the original victims to do the refund? .

This right here cracks me up! I mean, how do you tell me that the database was lost?

Even in the case of a malicious attack or virus corrupting a file, there is still a backup. How can it be possible to loose a digital file like its just a hardcopy data that got missing.

They should salvage whatever is left of their reputation and just effect refund and let's look at something else to adventure on


It's hard to trust a company if they truly "lost" their database, because any responsible administrator would make at least one copy of the company's database, then makes another copy of the backup. It's important that there's database-redundancy.

full member
Activity: 513
Merit: 102
December 14, 2023, 10:48:23 AM
I still keep wondering how such a fake claim can even happen. Cause these are the preconditions mentioned by Betnomi in the opening post:
1. First name, Last name (if you are KYC verified)
2. Username (request will be ignored if the username does not exist)
3. Email address (request will be ignored if the email does not match)
4. Refund Amount (approximate balance is acceptable)
5. Wallet address (we will process only in the cryptocurrency you have)

So, a fake claimer would have to know the first name, last name (if KYC verified), username, refund amount and would have to have access to the email box of the legitimate user.
Because as stated, if the email does not match the request will be ignored. This also confirms that Betnomi do still have the list of all emailaddresses (otherwise they would not be able to see if an email matches or not).

Sure it can. If the false claimee is friends/family with the true claimee and knows about the situation. And perhaps they can get into their e-Mail address., All it takes is to create a wallet address and voila. Stolen.  I think they should only refund to an address previously used for deposits. That might bring an extra layer of security into the whole thing. Especially against people who might try to pre-plan and fake such a scenario in order to claim they never got their refund.

But this is one of those times where KYC comes in handy. (Although I am not a fan of giving strangers government documents, which if leaked or sold, could lead to them having life-long identity theft issues.)

Yeah right, and then "many duplicate claims" happen? As if all the Betnomi customers have friends and family members who are trying to cheat on them?
Sounds very unrealistic.
hero member
Activity: 2632
Merit: 787
Jack of all trades 💯
December 14, 2023, 04:37:30 AM
It's not about that, you're not responding to emails.

2 weeks went by, no response via email, none whatsoever.


I guess it will take long for them to fix this issue since they have serious problem regarding on locating each affected user since they provably encountering a lot of fake claims at the moment so I guess this is a long time wait before this refund plan will gonna happen.

So if I where the victims and waiting for refund much better if they do don't hope to much for refund plan but they should keep an update in this thread if Betnomi team will really work for it since it determine all if they are true to their words. For now its better not to get any stress on situation and let them do the refund if they want to restore their reputation and if not they are totally done here and might face serious case from people who want to go to legal authorities to sue them for this issue.
sr. member
Activity: 1878
Merit: 389
December 14, 2023, 02:36:54 AM
It's not about that, you're not responding to emails.

2 weeks went by, no response via email, none whatsoever.
sr. member
Activity: 1484
Merit: 323
December 14, 2023, 02:11:51 AM
It seems they have already figured out some way to authenticate and tell whether a refund request is valid or not. I think they already mentioned the way they are doing it for now here in the very thread, anyways.
By the way, I do not think there have actually started to refund fund to this day, they seem to continue to figure out the orders and filtering those which are valid from attempts to claim balances from people trying to take advantage of the situation. If any significant percentage of their gamblers had already started to receive their funds then they would have appeared here showing those proof of reception of fund or something like it, also Betnomi would be eager to start to show some proof of refunds, but it is not the case for now.
With what is currently happening to Betnomi right now, I think that it's going to be difficult for them to pay those people because they're also having an ongoing legal battle that might need some funding and we know that cases like this are expensive and takes a long time to settle either by a settlement or a judgment from the court. It's a good thing that they're starting to list people that are looking for a refund from their casino so they don't have to worry too much about the list as time progresses.
You are being kind of optimistic if you think they can recover up 70 percent of their previous reputation, by the way. When refunds are finished and most of the people is satisfied with them, I would be surprised if they still have a 45 percent. Though, obviously betnomis plan is to work from there and slowly gain everyone's trust again through the months and years ahead.
That's probably the only way to approach this kind of situation, being optimistic. Optimistic that they will be able to return their money as soon as possible. Regards to their reputation, that's going to be rebuilt eventually and it's going to be mended quickly if they completed the refunds. Maybe when they finally did the refund, that's up to them on how they will be able to build their reputation again so for now it is difficult to speculate if they will rebuild that reputation or not.
sr. member
Activity: 1918
Merit: 256
Just.bet - Decentralized On-chain Casino
December 14, 2023, 01:42:41 AM
I still keep wondering how such a fake claim can even happen. Cause these are the preconditions mentioned by Betnomi in the opening post:
1. First name, Last name (if you are KYC verified)
2. Username (request will be ignored if the username does not exist)
3. Email address (request will be ignored if the email does not match)
4. Refund Amount (approximate balance is acceptable)
5. Wallet address (we will process only in the cryptocurrency you have)

So, a fake claimer would have to know the first name, last name (if KYC verified), username, refund amount and would have to have access to the email box of the legitimate user.
Because as stated, if the email does not match the request will be ignored. This also confirms that Betnomi do still have the list of all emailaddresses (otherwise they would not be able to see if an email matches or not).

Sure it can. If the false claimee is friends/family with the true claimee and knows about the situation. And perhaps they can get into their e-Mail address., All it takes is to create a wallet address and voila. Stolen.  I think they should only refund to an address previously used for deposits. That might bring an extra layer of security into the whole thing. Especially against people who might try to pre-plan and fake such a scenario in order to claim they never got their refund.

But this is one of those times where KYC comes in handy. (Although I am not a fan of giving strangers government documents, which if leaked or sold, could lead to them having life-long identity theft issues.)
The bad side of refunds can also occur if they are returned to the wallet address that made the deposit, because not everyone makes deposits via their personal wallet address, like me, I often make deposits via exchange.
legendary
Activity: 2268
Merit: 2050
A Bitcoiner chooses. A slave obeys.
December 13, 2023, 11:39:44 PM
I still keep wondering how such a fake claim can even happen. Cause these are the preconditions mentioned by Betnomi in the opening post:
1. First name, Last name (if you are KYC verified)
2. Username (request will be ignored if the username does not exist)
3. Email address (request will be ignored if the email does not match)
4. Refund Amount (approximate balance is acceptable)
5. Wallet address (we will process only in the cryptocurrency you have)

So, a fake claimer would have to know the first name, last name (if KYC verified), username, refund amount and would have to have access to the email box of the legitimate user.
Because as stated, if the email does not match the request will be ignored. This also confirms that Betnomi do still have the list of all emailaddresses (otherwise they would not be able to see if an email matches or not).

Sure it can. If the false claimee is friends/family with the true claimee and knows about the situation. And perhaps they can get into their e-Mail address., All it takes is to create a wallet address and voila. Stolen.  I think they should only refund to an address previously used for deposits. That might bring an extra layer of security into the whole thing. Especially against people who might try to pre-plan and fake such a scenario in order to claim they never got their refund.

But this is one of those times where KYC comes in handy. (Although I am not a fan of giving strangers government documents, which if leaked or sold, could lead to them having life-long identity theft issues.)
full member
Activity: 513
Merit: 102
December 13, 2023, 07:31:02 PM
I still keep wondering how such a fake claim can even happen. Cause these are the preconditions mentioned by Betnomi in the opening post:
1. First name, Last name (if you are KYC verified)
2. Username (request will be ignored if the username does not exist)
3. Email address (request will be ignored if the email does not match)
4. Refund Amount (approximate balance is acceptable)
5. Wallet address (we will process only in the cryptocurrency you have)

So, a fake claimer would have to know the first name, last name (if KYC verified), username, refund amount and would have to have access to the email box of the legitimate user.
Because as stated, if the email does not match the request will be ignored. This also confirms that Betnomi do still have the list of all emailaddresses (otherwise they would not be able to see if an email matches or not).
sr. member
Activity: 1022
Merit: 363
December 13, 2023, 06:39:03 PM
We have received a large number of refund requests, many of which are duplicates. We are carefully analyzing them to separate legitimate requests from bogus ones. While we intended to complete this process sooner, we are actively working on it and appreciate your patience.

@Betwrong, to confirm, we have received your request and will process it.
I already suspect that there are a lot of duplicates because they may not be sure that the request has been sent and received, those who have sent the request should get a reply that the team has received the user's request for a refund, moreover I also believe that there must be fake requests that will also be involved because after there was a notification from this thread about refunding users of course there were lots of fake users to mess with it. so the team will experience a lot of wasted time to separate which ones are real and which ones are fake as well as duplicate requests, I think hopefully it will be resolved in the near futureg
Not something new on which these kind of fake request would really be that common which it isnt really just that limited when it comes to claims but also in giveaways or some sorts.
Expect that there would really be those abusers who would really be taking up some advantage and hope that it would pass through but as we do all know that the team wont really
be that too dumb on not to know on what are those probabilities of abuse. They do know on what they're doing and it would be better that you shouldn't really be making yourself
that worrying too much into the things which you shouldn't really gonna needing to worry about, they do know on what they are doing imho.

Some crazy people will take advantage on situation especially when they know that a platform will do some activities like this and know that they don't have data to follow then made this crazy request.

That's why Betnomi should verify carefully those legitimate individual which have valid claims and still don't know how would they do that if they don't have the data of their users so hopefully they can get something that can validate all their claims so this refund process will not take long and all affected parties will be happy for the result of this activities.
hero member
Activity: 2996
Merit: 609
December 13, 2023, 05:14:01 PM
We have received a large number of refund requests, many of which are duplicates. We are carefully analyzing them to separate legitimate requests from bogus ones. While we intended to complete this process sooner, we are actively working on it and appreciate your patience.

@Betwrong, to confirm, we have received your request and will process it.
I already suspect that there are a lot of duplicates because they may not be sure that the request has been sent and received, those who have sent the request should get a reply that the team has received the user's request for a refund, moreover I also believe that there must be fake requests that will also be involved because after there was a notification from this thread about refunding users of course there were lots of fake users to mess with it. so the team will experience a lot of wasted time to separate which ones are real and which ones are fake as well as duplicate requests, I think hopefully it will be resolved in the near futureg
Not something new on which these kind of fake request would really be that common which it isnt really just that limited when it comes to claims but also in giveaways or some sorts.
Expect that there would really be those abusers who would really be taking up some advantage and hope that it would pass through but as we do all know that the team wont really
be that too dumb on not to know on what are those probabilities of abuse. They do know on what they're doing and it would be better that you shouldn't really be making yourself
that worrying too much into the things which you shouldn't really gonna needing to worry about, they do know on what they are doing imho.
sr. member
Activity: 1988
Merit: 268
20BET - Premium Casino & Sportsbook
December 12, 2023, 11:36:49 AM
We have received a large number of refund requests, many of which are duplicates. We are carefully analyzing them to separate legitimate requests from bogus ones. While we intended to complete this process sooner, we are actively working on it and appreciate your patience.

@Betwrong, to confirm, we have received your request and will process it.
I already suspect that there are a lot of duplicates because they may not be sure that the request has been sent and received, those who have sent the request should get a reply that the team has received the user's request for a refund, moreover I also believe that there must be fake requests that will also be involved because after there was a notification from this thread about refunding users of course there were lots of fake users to mess with it. so the team will experience a lot of wasted time to separate which ones are real and which ones are fake as well as duplicate requests, I think hopefully it will be resolved in the near futureg
legendary
Activity: 1162
Merit: 2025
Leading Crypto Sports Betting & Casino Platform
December 12, 2023, 11:24:16 AM
I think they have already mentioned in this thread that they actually lost access to the data base of their clients or something like that, because of the people within the casino who went rogue and decided to sell that data in some shady corner of the internet, for more profit, if I recall correctly.

Anyways, if that is the case, I would not be surprised that is one of the reasons they are taking their time to start to refund those satoshis to their legit owners, with a realiable database to compare those request, it would be easier to commit mistakes and filter legitimate refund request from bogus ones.
Quite a time consuming and tiring  task, I don't even want to imagine how frustrating it must be.
I missed out that part of the comment they made. And if they really lost database of the client then how will they know the original victims to do the refund? That story is not clear for me. Well they should not do mistake in the process of distributing. But they have done a lot of refunds for the victims. And the step they took was nice. Even though the full reputation will not come but at least 70% will be restored. And if they lost the main database, they can can still use the backup database of the site. Because that is the only solution to the problem.

It seems they have already figured out some way to authenticate and tell whether a refund request is valid or not. I think they already mentioned the way they are doing it for now here in the very thread, anyways.
By the way, I do not think there have actually started to refund fund to this day, they seem to continue to figure out the orders and filtering those which are valid from attempts to claim balances from people trying to take advantage of the situation. If any significant percentage of their gamblers had already started to receive their funds then they would have appeared here showing those proof of reception of fund or something like it, also Betnomi would be eager to start to show some proof of refunds, but it is not the case for now.

You are being kind of optimistic if you think they can recover up 70 percent of their previous reputation, by the way. When refunds are finished and most of the people is satisfied with them, I would be surprised if they still have a 45 percent. Though, obviously betnomis plan is to work from there and slowly gain everyone's trust again through the months and years ahead.
legendary
Activity: 3500
Merit: 2246
🌀 Cosmic Casino
December 12, 2023, 05:33:56 AM
We have received a large number of refund requests, many of which are duplicates. We are carefully analyzing them to separate legitimate requests from bogus ones. While we intended to complete this process sooner, we are actively working on it and appreciate your patience.

@Betwrong, to confirm, we have received your request and will process it.

Thank you for your reply. It's really a good news to me because I have around $500 stuck in the site, which is kind of big money where I live.



Let's just wait, guys, and hope for the best. As @Hispo said above, it could take time to do it properly, so let's not rush them.
hero member
Activity: 602
Merit: 442
A Proud Father of Twin Girls 👧 👧
December 12, 2023, 04:53:28 AM
I don’t know if anyone is yet to receive a refund from them yet because it is already taking longer than expected and having a precise date of repayment would be a nice idea and I also do understand that this isn’t an easy period for the team but whatever the case might be , I think they should try keeping to their words because that will help drop the allegations against them and also the tags on their official account.

As for the case with the missing database which isn’t a funny one , I think you guys are supposed to have a backup file and database because that should be one of the best and easy way to get all of actual data for payment.
Good luck
legendary
Activity: 1568
Merit: 6660
bitcoincleanup.com / bitmixlist.org
December 12, 2023, 04:19:22 AM
We have received a large number of refund requests, many of which are duplicates. We are carefully analyzing them to separate legitimate requests from bogus ones. While we intended to complete this process sooner, we are actively working on it and appreciate your patience.

@Betwrong, to confirm, we have received your request and will process it.

I just noticed this thread, and while this is great that you are refunding users, why didn't you report these events here sooner?

A lot of people thought you were pulling an exit scam.
legendary
Activity: 2758
Merit: 1228
December 12, 2023, 04:15:28 AM
And if they really lost database of the client then how will they know the original victims to do the refund? .

This right here cracks me up! I mean, how do you tell me that the database was lost?

Even in the case of a malicious attack or virus corrupting a file, there is still a backup. How can it be possible to loose a digital file like its just a hardcopy data that got missing.

They should salvage whatever is left of their reputation and just effect refund and let's look at something else to adventure on

That's exactly what we are talking about here since if there database is lost then how could they do those refund process? It puzzle me on how they could they refund 100% those affected user without any data to follow on?

This is really a huge a lot of work to do since they need to locate those real affected user and refund them, also they could also prone for abuse since provably there are people will claim that they are affective even if not then abuse the whole process.

But Its really questionable why they don't have back up on their data since this is important to hold especially if issue like this happen. But lets still see how they can go thru this process and if we can see people to validate that they successfully get their refund.
full member
Activity: 513
Merit: 102
December 12, 2023, 01:16:06 AM
I think they have already mentioned in this thread that they actually lost access to the data base of their clients or something like that, because of the people within the casino who went rogue and decided to sell that data in some shady corner of the internet, for more profit, if I recall correctly.

Anyways, if that is the case, I would not be surprised that is one of the reasons they are taking their time to start to refund those satoshis to their legit owners, with a realiable database to compare those request, it would be easier to commit mistakes and filter legitimate refund request from bogus ones.
Quite a time consuming and tiring  task, I don't even want to imagine how frustrating it must be.
I missed out that part of the comment they made. And if they really lost database of the client then how will they know the original victims to do the refund? That story is not clear for me. Well they should not do mistake in the process of distributing. But they have done a lot of refunds for the victims. And the step they took was nice. Even though the full reputation will not come but at least 70% will be restored. And if they lost the main database, they can can still use the backup database of the site. Because that is the only solution to the problem.

What do you mean? They have not refunded anyone yet!
sr. member
Activity: 980
Merit: 282
Catalog Websites
December 11, 2023, 08:14:19 PM
And if they really lost database of the client then how will they know the original victims to do the refund? .

This right here cracks me up! I mean, how do you tell me that the database was lost?

Even in the case of a malicious attack or virus corrupting a file, there is still a backup. How can it be possible to loose a digital file like its just a hardcopy data that got missing.

They should salvage whatever is left of their reputation and just effect refund and let's look at something else to adventure on
legendary
Activity: 1106
Merit: 1372
December 11, 2023, 05:47:49 PM
I think they have already mentioned in this thread that they actually lost access to the data base of their clients or something like that, because of the people within the casino who went rogue and decided to sell that data in some shady corner of the internet, for more profit, if I recall correctly.

Anyways, if that is the case, I would not be surprised that is one of the reasons they are taking their time to start to refund those satoshis to their legit owners, with a realiable database to compare those request, it would be easier to commit mistakes and filter legitimate refund request from bogus ones.
Quite a time consuming and tiring  task, I don't even want to imagine how frustrating it must be.
I missed out that part of the comment they made. And if they really lost database of the client then how will they know the original victims to do the refund? That story is not clear for me. Well they should not do mistake in the process of distributing. But they have done a lot of refunds for the victims. And the step they took was nice. Even though the full reputation will not come but at least 70% will be restored. And if they lost the main database, they can can still use the backup database of the site. Because that is the only solution to the problem.
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