Bitcoin debit card - page 10. | Bitcointalksearch.org

lex.l1

newbie

Activity: 52

Merit: 0

Quote from: gosha@e-coin on February 20, 2017, 10:27:18 AM

Quote from: lex.l1 on February 19, 2017, 11:26:14 PM

Quote from: BioChanger on February 19, 2017, 05:30:19 PM

Quote from: lex.l1 on February 19, 2017, 01:58:06 PM

I've had numerous problems with e-coin myself, as anyone can see along this thread, but all ended up resolved by their team, some sooner than I expected and some not.

I just deposited 0.3 BTC on my wallet, waited 5 confirmations and tried to load my card, with ALOT of emotions of my transaction might get stuck.
So here I am, on a non working sunday night and my transaction went through in 1 minute.
So yes, lets mention the good parts about e-coin as well, not just the bad.
First time i'm replying to this service without complaining hehe.
Have a productive and ticket resolving week e-coin, thanks.

Good for you that it did not got stuck like it happen to me. What I must do for not get my funds disappear?

from what I can conclude, i think at this point its just a matter of luck
I would still insist you having at least 5 confirmations before moving the funds on your card
from what i have gathered, e-coin it relying on an external api that is not owned by them, i forgot the name, and when that thing goes nuts, so do our transactions

an explanation was done earlier, not sure you had read it. Also not sure where your "gathered" information comes from.

Is there still an issue or has it been solved?

No, no issues as of lately, hope it stays the same. I mean i can't load my card since yesterday but your message says its from the bank so no point on complaining about that since its not your guys fault.

Regarding of the info, i was checking your twitter one time and saw a tweet made some time ago saying e-coin will be resume when a bitcoin ledger will be online, something like blockchain but different, i forgot the name. I presume thats where you guys are getting the confirmations on btc transactions and price fluctuation and etc, so when they have problems e-coin also have problems.
Its just my deduction, if im wrong then im wrong and i appologise. We get crazy when tx have problems ))
A live chat support would do wonders for us hehe

upsidedown75

legendary

Activity: 1288

Merit: 1036

Quote from: BioChanger on February 19, 2017, 05:30:19 PM

Quote from: lex.l1 on February 19, 2017, 01:58:06 PM

I've had numerous problems with e-coin myself, as anyone can see along this thread, but all ended up resolved by their team, some sooner than I expected and some not.

I just deposited 0.3 BTC on my wallet, waited 5 confirmations and tried to load my card, with ALOT of emotions of my transaction might get stuck.
So here I am, on a non working sunday night and my transaction went through in 1 minute.
So yes, lets mention the good parts about e-coin as well, not just the bad.
First time i'm replying to this service without complaining hehe.
Have a productive and ticket resolving week e-coin, thanks.

Good for you that it did not got stuck like it happen to me. What I must do for not get my funds disappear?

I really found it really hard to put my money into debit card that they take monthly fee, the only time I use them is when I want to buy online, the best thing to do is to use local bitcoin and exchange your bitcoin into either cash or find into your PayPal or any other online money transfer that you use.

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: BioChanger on February 18, 2017, 07:18:04 PM

Thanks for the reply gosha , do you mind please fix the bug of funds disappearing when withdrawing BTC? or at least restore my bugged funds to my account balance?

Thank you.

need your ticket number or registered e-mail to have this looked into

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: lex.l1 on February 19, 2017, 11:26:14 PM

Quote from: BioChanger on February 19, 2017, 05:30:19 PM

Quote from: lex.l1 on February 19, 2017, 01:58:06 PM

I've had numerous problems with e-coin myself, as anyone can see along this thread, but all ended up resolved by their team, some sooner than I expected and some not.

I just deposited 0.3 BTC on my wallet, waited 5 confirmations and tried to load my card, with ALOT of emotions of my transaction might get stuck.
So here I am, on a non working sunday night and my transaction went through in 1 minute.
So yes, lets mention the good parts about e-coin as well, not just the bad.
First time i'm replying to this service without complaining hehe.
Have a productive and ticket resolving week e-coin, thanks.

Good for you that it did not got stuck like it happen to me. What I must do for not get my funds disappear?

from what I can conclude, i think at this point its just a matter of luck
I would still insist you having at least 5 confirmations before moving the funds on your card
from what i have gathered, e-coin it relying on an external api that is not owned by them, i forgot the name, and when that thing goes nuts, so do our transactions

an explanation was done earlier, not sure you had read it. Also not sure where your "gathered" information comes from.

Is there still an issue or has it been solved?

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: Boier on February 20, 2017, 06:45:35 AM

Hello, I made on Saturday a deposit on my Wirex account, till now the deposit is not booked.
It shows only bitcoins received in my history
I contacted the support but till now I don't receive an answer.
Can you help me.

all resolved, correct?

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: eduBTC on February 18, 2017, 12:24:01 PM

Why are you guys using this service? It is a joke with enormous margins of 5% oh sorry "complex formulas"

haven't you just come up with a different number in your previous post?

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: eduBTC on February 17, 2017, 04:22:21 PM

Congrats, guys you have reduced your margin to 2.8% which is still pretty high (sometimes even more than double) compared to others:

Bitcoin Price: 999.00 EUR/BTC (at Bitstamp)

Xapo: 985.75 EUR/BTC 1.33%
Wirex: 970.99 EUR/BTC 2.80%
Cryptopay: 974.19 EUR/BTC 2.48% (+1% loading fee)
Spectrocoin: 986.60 EUR/BTC 1.24%
Uquid: 991.09894 EUR/BTC 0.79% (+1% loading fee)
Advcash: 980.59 EUR/BTC 1.84% (1 USD minimum loading fee)

Congrats?? On what? WE DID NOT CHANGE A THING.

Was about to respond to the latest one from @bitatomic, but having seen this - see no point at all. This is just getting ridiculous..

Boier

newbie

Activity: 1

Merit: 0

Hello, I made on Saturday a deposit on my Wirex account, till now the deposit is not booked.
It shows only bitcoins received in my history
I contacted the support but till now I don't receive an answer.
Can you help me.

lex.l1

newbie

Activity: 52

Merit: 0

Quote from: BioChanger on February 19, 2017, 05:30:19 PM

Quote from: lex.l1 on February 19, 2017, 01:58:06 PM

I've had numerous problems with e-coin myself, as anyone can see along this thread, but all ended up resolved by their team, some sooner than I expected and some not.

I just deposited 0.3 BTC on my wallet, waited 5 confirmations and tried to load my card, with ALOT of emotions of my transaction might get stuck.
So here I am, on a non working sunday night and my transaction went through in 1 minute.
So yes, lets mention the good parts about e-coin as well, not just the bad.
First time i'm replying to this service without complaining hehe.
Have a productive and ticket resolving week e-coin, thanks.

Good for you that it did not got stuck like it happen to me. What I must do for not get my funds disappear?

from what I can conclude, i think at this point its just a matter of luck
I would still insist you having at least 5 confirmations before moving the funds on your card
from what i have gathered, e-coin it relying on an external api that is not owned by them, i forgot the name, and when that thing goes nuts, so do our transactions

BioChanger

newbie

Activity: 23

Merit: 0

Quote from: lex.l1 on February 19, 2017, 01:58:06 PM

I've had numerous problems with e-coin myself, as anyone can see along this thread, but all ended up resolved by their team, some sooner than I expected and some not.

I just deposited 0.3 BTC on my wallet, waited 5 confirmations and tried to load my card, with ALOT of emotions of my transaction might get stuck.
So here I am, on a non working sunday night and my transaction went through in 1 minute.
So yes, lets mention the good parts about e-coin as well, not just the bad.
First time i'm replying to this service without complaining hehe.
Have a productive and ticket resolving week e-coin, thanks.

Good for you that it did not got stuck like it happen to me. What I must do for not get my funds disappear?

lex.l1

newbie

Activity: 52

Merit: 0

I've had numerous problems with e-coin myself, as anyone can see along this thread, but all ended up resolved by their team, some sooner than I expected and some not.

I just deposited 0.3 BTC on my wallet, waited 5 confirmations and tried to load my card, with ALOT of emotions of my transaction might get stuck.
So here I am, on a non working sunday night and my transaction went through in 1 minute.
So yes, lets mention the good parts about e-coin as well, not just the bad.
First time i'm replying to this service without complaining hehe.
Have a productive and ticket resolving week e-coin, thanks.

BioChanger

newbie

Activity: 23

Merit: 0

Quote from: gosha@e-coin on February 17, 2017, 12:23:49 PM

Quote from: BioChanger on February 17, 2017, 03:27:14 AM

I wouldn't suggest this service, when it work it works great and smooth. But everytime I need to withdraw my coins for make a purchase I get errors and I have to wait 4 hours or even more to it get fixed.

Here is some error:

Another error I had is that I withdrawn an amount and it was pending for 48 hours until you seen my ticket and fixed it. Also I'd like to say that the support is very slow and sometimes even unhelpful.

Now I'm again waiting to you fix the error for withdrawing the coins, sent tickets but nothing yet.

I'd like to leave a better review, but this is my experience with e-coin for the last 2 months, errors, and bugs, and no solutions. And the worst thing is the bugs are always the same and you still don't fix them.

I hope you can improve this.

as explained in a couple of posts above, the occasional errors are caused by the fact that the major effort is directed at a complete rebuild of the platform. For the same reason, support can take longer than normal to reply due to overload. Both, development and support teams have grown considerably over the last several months, but it is taking some time for people and things to settle.

So, in answer to your question, no, we haven't been great in the last couple of months, but yes, we will improve it. Not just improve, but take to a different level with the new wirexapp.com and the updated app.

Thanks for the reply gosha , do you mind please fix the bug of funds disappearing when withdrawing BTC? or at least restore my bugged funds to my account balance?

Thank you.

eduBTC

member

Activity: 74

Merit: 10

Quote from: BioChanger on February 18, 2017, 11:43:48 AM

Quote from: Balle1912 on February 18, 2017, 11:20:50 AM

GBP card loading not working at the moment?

Exactly, and also if you succeed it will lock your funds until you send a support ticket, this is a joke.

Once again, waiting for support unlock my coins.

Why are you guys using this service? It is a joke with enormous margins of 5% oh sorry "complex formulas"

BioChanger

newbie

Activity: 23

Merit: 0

Quote from: Balle1912 on February 18, 2017, 11:20:50 AM

GBP card loading not working at the moment?

Exactly, and also if you succeed it will lock your funds until you send a support ticket, this is a joke.

Once again, waiting for support unlock my coins.

Balle1912

member

Activity: 108

Merit: 10

GBP card loading not working at the moment?

BioChanger

newbie

Activity: 23

Merit: 0

Once again, the site is not working and is holding my funds.

https://gyazo.com/67e81da0890fe06e3c9b71e29e8fd301

I don't recommend this site.

eduBTC

member

Activity: 74

Merit: 10

Congrats, guys you have reduced your margin to 2.8% which is still pretty high (sometimes even more than double) compared to others:

Bitcoin Price: 999.00 EUR/BTC (at Bitstamp)

Xapo: 985.75 EUR/BTC 1.33%
Wirex: 970.99 EUR/BTC 2.80%
Cryptopay: 974.19 EUR/BTC 2.48% (+1% loading fee)
Spectrocoin: 986.60 EUR/BTC 1.24%
Uquid: 991.09894 EUR/BTC 0.79% (+1% loading fee)
Advcash: 980.59 EUR/BTC 1.84% (1 USD minimum loading fee)

BitSat

sr. member

Activity: 700

Merit: 251

I have one question I just read my country is not in list where this card is working but I want to create one card with address of country where this is working then can I deposit money from your card to my entropay card account ?

eduBTC

member

Activity: 74

Merit: 10

Quote from: gosha@e-coin on February 17, 2017, 12:35:15 PM

Quote from: adrian7000 on February 17, 2017, 08:53:46 AM

I have been writing about this for some time now and as other users stated and showed with their own examples it is usually arround 3-5%. You asked why no one is talking about your great rate for buying bitcoins. That is simply because more people use your platform to sell than to buy bitcoins.

Now when I have answered your question it would be nice that you answer mine as I am also curious as the user above me, what is the percentage you take from bitstamp rate? Or if you use another exchange rate which one is it? If you use multiple, which are those?

I think bitcoin users are the kind of people that like transparency. You are trying to hide your business model while at the same time saying it's definitely not 5%. Meanwhile users here bring out examples from your platform that it really is around 4-5%. You try to discredit people by saying the compare apple and oranges and by the number of their posts here. User above me has a lot of posts so I hope we will see an answer to this question.

what else do you know about our platform that we don't mate?

So easy to shout and blame, not so easy to build something..

Why do you keep talking about bitstamp? We were using them in the very early days, but that was ages ago. What engine we are using now, cannot disclose, it's sensitive information.

The issue is not your "formula" or secret code, the issue is that you bitcoin price is much worse than other bitcoin debit card suppliers offer and on average the margin is 4-5% over bitcoin price at main exchanges. Also if you agree that bitstamp price is lower (as you do now) why are you not using it to offer the best price for your clients? The fact is that your spread over bitcoin price at exchanges on average is 4-5%, so maybe you are using wrong formula or etc. I will start posting comparison of your price and at other providers in this thread to show your actual margin until you will agree with it.

bitatomic

newbie

Activity: 17

Merit: 0

Quote from: gosha@e-coin on February 17, 2017, 12:28:08 PM

Quote from: bitatomic on February 17, 2017, 03:46:56 AM

It's simply untrue. Why you do not want to admit you charge ~5%?

Just talking about mystic "business model" and try to hide the fact that you charge 5%

because we DON'T. Would show you the formulas and the code, had it not been confidential information. Don't know how else to convince you, how does one convince someone who's refusing to listen?..

gosha, I don't care what kind of forumulas you use on your site.

The fact is that your bitcoin sell rates are ~5% lower than on exchanges Kraken, Bitstam , itbit.. That means YOU CHARGE 5% fees.

You did not provide any proof that you do not charge ~5% fee. Please provide PROOF. For example, sales screenshot at your exchange you use.

Most of your users sell bitcoins that means you sell these bitcoins on exchanges. The other part you sell to your users with some low fee, but that means you earn even more! YOU CHEATERS!

Topic: Bitcoin debit card - page 10. (Read 293899 times)