Bitcoin debit card - page 11. | Bitcointalksearch.org

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: adrian7000 on February 17, 2017, 08:53:46 AM

I have been writing about this for some time now and as other users stated and showed with their own examples it is usually arround 3-5%. You asked why no one is talking about your great rate for buying bitcoins. That is simply because more people use your platform to sell than to buy bitcoins.

Now when I have answered your question it would be nice that you answer mine as I am also curious as the user above me, what is the percentage you take from bitstamp rate? Or if you use another exchange rate which one is it? If you use multiple, which are those?

I think bitcoin users are the kind of people that like transparency. You are trying to hide your business model while at the same time saying it's definitely not 5%. Meanwhile users here bring out examples from your platform that it really is around 4-5%. You try to discredit people by saying the compare apple and oranges and by the number of their posts here. User above me has a lot of posts so I hope we will see an answer to this question.

what else do you know about our platform that we don't mate?

So easy to shout and blame, not so easy to build something..

Why do you keep talking about bitstamp? We were using them in the very early days, but that was ages ago. What engine we are using now, cannot disclose, it's sensitive information.

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: bitcoinvest on February 17, 2017, 05:17:42 AM

So how much is it? i don't know, i read the post about 3%-5%. is this right or wrong?
Can you name us the % that is this service working? We not need a hype how you say, i prefer facts

and i thought this user said that from experience...
wait for your reply

It is wrong - as repeated too many times already.

Historically it's fluctuated from 0.5 to 3%, but never been higher than that. For some reason any brain-fart from someone not very well informed is perceived as the infinite truth here sometimes, whereas statements form the company itself are not perceived as facts...

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: bitatomic on February 17, 2017, 03:46:56 AM

It's simply untrue. Why you do not want to admit you charge ~5%?

Just talking about mystic "business model" and try to hide the fact that you charge 5%

because we DON'T. Would show you the formulas and the code, had it not been confidential information. Don't know how else to convince you, how does one convince someone who's refusing to listen?..

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: BioChanger on February 17, 2017, 03:27:14 AM

I wouldn't suggest this service, when it work it works great and smooth. But everytime I need to withdraw my coins for make a purchase I get errors and I have to wait 4 hours or even more to it get fixed.

Here is some error:

Another error I had is that I withdrawn an amount and it was pending for 48 hours until you seen my ticket and fixed it. Also I'd like to say that the support is very slow and sometimes even unhelpful.

Now I'm again waiting to you fix the error for withdrawing the coins, sent tickets but nothing yet.

I'd like to leave a better review, but this is my experience with e-coin for the last 2 months, errors, and bugs, and no solutions. And the worst thing is the bugs are always the same and you still don't fix them.

I hope you can improve this.

as explained in a couple of posts above, the occasional errors are caused by the fact that the major effort is directed at a complete rebuild of the platform. For the same reason, support can take longer than normal to reply due to overload. Both, development and support teams have grown considerably over the last several months, but it is taking some time for people and things to settle.

So, in answer to your question, no, we haven't been great in the last couple of months, but yes, we will improve it. Not just improve, but take to a different level with the new wirexapp.com and the updated app.

adrian7000

newbie

Activity: 32

Merit: 0

Quote from: gosha@e-coin on February 16, 2017, 06:33:24 PM

Quote from: eduBTC on February 16, 2017, 05:30:40 PM

So how come other bitcoin debit card providers are offering way better exchange rate (closer to bitstamp exchange rate)? Are they making loss or what? I think you are just looking for an excuse for charging 4-5% whiles others charge 1.5%

@eduBTC, @bitatomic, we DO NOT charge 4-5%, full stop. Can't show you all the whole business model inside obviously, but this a fact - we simply don't.

You are grossly overestimating the difference of our sell btc rate from the "market rate" and underestimating "others". It's a competitive market, and everyone is about the same in terms of costs/fees, give or take a penny.

You are certainly free to use any service you like, but please, do not give your assumptions out as facts.

I have been writing about this for some time now and as other users stated and showed with their own examples it is usually arround 3-5%. You asked why no one is talking about your great rate for buying bitcoins. That is simply because more people use your platform to sell than to buy bitcoins.

Now when I have answered your question it would be nice that you answer mine as I am also curious as the user above me, what is the percentage you take from bitstamp rate? Or if you use another exchange rate which one is it? If you use multiple, which are those?

I think bitcoin users are the kind of people that like transparency. You are trying to hide your business model while at the same time saying it's definitely not 5%. Meanwhile users here bring out examples from your platform that it really is around 4-5%. You try to discredit people by saying the compare apple and oranges and by the number of their posts here. User above me has a lot of posts so I hope we will see an answer to this question.

bitcoinvest

legendary

Activity: 1124

Merit: 1000

13eJ4feC39JzbdY2K9W3ytQzWhunsxL83X

Quote from: gosha@e-coin on February 16, 2017, 11:28:15 AM

Quote from: eduBTC on February 16, 2017, 11:06:19 AM

Quote from: bitcoinvest on February 16, 2017, 06:49:02 AM

i keep an eye on this service but as for me, the 3-5% you say for loading is very many to loose one the way. better withdrawal to bank at 0.09€ commission that i have from the exchange ...

of course this have some negatives also but not 3-5% !!!

Go for spectrocoin or xapo, they only charge 1.5-2%

what's with all the hype about 5%?? where is it coming from? someone shouted on the corner, now everybody spreading the rumour?..

So how much is it? i don't know, i read the post about 3%-5%. is this right or wrong?
Can you name us the % that is this service working? We not need a hype how you say, i prefer facts

and i thought this user said that from experience...
wait for your reply

bitatomic

newbie

Activity: 17

Merit: 0

Quote from: gosha@e-coin on February 16, 2017, 06:33:24 PM

Quote from: eduBTC on February 16, 2017, 05:30:40 PM

So how come other bitcoin debit card providers are offering way better exchange rate (closer to bitstamp exchange rate)? Are they making loss or what? I think you are just looking for an excuse for charging 4-5% whiles others charge 1.5%

@eduBTC, @bitatomic, we DO NOT charge 4-5%, full stop. Can't show you all the whole business model inside obviously, but this a fact - we simply don't.

You are grossly overestimating the difference of our sell btc rate from the "market rate" and underestimating "others". It's a competitive market, and everyone is about the same in terms of costs/fees, give or take a penny.

You are certainly free to use any service you like, but please, do not give your assumptions out as facts.

It's simply untrue. Why you do not want to admit you charge ~5%?

Just talking about mystic "business model" and try to hide the fact that you charge 5%

BioChanger

newbie

Activity: 23

Merit: 0

I wouldn't suggest this service, when it work it works great and smooth. But everytime I need to withdraw my coins for make a purchase I get errors and I have to wait 4 hours or even more to it get fixed.

Here is some error:
https://i.gyazo.com/d4fe6ce8f172b2f377aa413c86d7e111.png

Another error I had is that I withdrawn an amount and it was pending for 48 hours until you seen my ticket and fixed it. Also I'd like to say that the support is very slow and sometimes even unhelpful.

Now I'm again waiting to you fix the error for withdrawing the coins, sent tickets but nothing yet.

I'd like to leave a better review, but this is my experience with e-coin for the last 2 months, errors, and bugs, and no solutions. And the worst thing is the bugs are always the same and you still don't fix them.

I hope you can improve this.

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: eduBTC on February 16, 2017, 05:30:40 PM

So how come other bitcoin debit card providers are offering way better exchange rate (closer to bitstamp exchange rate)? Are they making loss or what? I think you are just looking for an excuse for charging 4-5% whiles others charge 1.5%

@eduBTC, @bitatomic, we DO NOT charge 4-5%, full stop. Can't show you all the whole business model inside obviously, but this a fact - we simply don't.

You are grossly overestimating the difference of our sell btc rate from the "market rate" and underestimating "others". It's a competitive market, and everyone is about the same in terms of costs/fees, give or take a penny.

You are certainly free to use any service you like, but please, do not give your assumptions out as facts.

bitatomic

newbie

Activity: 17

Merit: 0

Quote from: Wirex on February 16, 2017, 05:00:08 PM

Quote from: bitatomic on February 16, 2017, 01:34:15 PM

Quote from: adrian7000 on February 14, 2017, 07:57:01 AM

Once again some proof for people of e-coin/wirex who still claim there are no fees when loading the card and that the exchange rate is just a coincidence.

Google rate: https://i.imgur.com/iKONyd1.jpg 23.27 EUR
Preev rate: https://i.imgur.com/QjdENLV.jpg 23.44 EUR
xe.com rate: https://i.imgur.com/FgToLJk.jpg 23.29 EUR

Amount I get on my card 22.23 EUR. If we take the lowest exchange rate which is the google rate here. 22.23/23.27=0.955 so your fee is around 4.5%.

So I will still stand by my claim that your fees are 3-5% when loading the card and you can still say that is not the fact but the facts are here and the math does not lie.

As ex-customer I can confirm these guys are charging ~5% or sometimes even more. For that reason I moved to other services long time ago..

What you guys are using other than Wirex/e-coin ?

I tried couple of services and all are better than this.

This difference you see is normal. On Wirex, there are two exchange rates: One for buying bitcoins and one for loading the card. The "Buy Bitcoin" rate is higher than one for "Load Card". But other than that, What you see is what you get. There are no fees for loading your card or Buying Bitcoins in Wirex / E-Coin.

To verify this, please go to the website www.blockchain.info and search the Bitcoin Address number Wirex gave you to deposit your bitcoins on the right corner search panel. Then, compare the amount of bitcoins you sent to this address with the amount you received on Wirex. It should be practically the same.

However, I supposed this is just how people is. Wirex have been around for 3 years already, and developed the service way further than any other bitcoin debit card service. Yes, like any service growing fast and offering new features all the time, there are issues, but none of the issues of any user is left unresolved.

Funny how you post irrelevant stuff and ignore the fact - you charge a COSMIC FEES of ~5% or more to sell bitcoin and load card. Wink

Well I used other services and I can tell you 100% that your service is NOT better in any way. You just charge more than others.

So, I suggest to all to think before ordering this card , because it will cost a lot to load it. Also the card itself costs more than on other providers...

I do not want to promote any particular service, but I think users in this community have to have a FAIR price for services! Angry

eduBTC

member

Activity: 74

Merit: 10

Quote from: gosha@e-coin on February 16, 2017, 04:45:42 PM

Quote from: eduBTC on February 16, 2017, 12:54:24 PM

Kraken, Bitstamp, Coinbase and itBit

the rates can be quite different between the exchanges you are mentioning, as well as others. Especially at the times of high volatility (which is effectively NOW and in the last several months).
At any given time, the rate we are getting may be worse than any of the sources you mention, hence the difference.

We are not charging 5% (or more, as some particularly smart and loud voices are stating here).

No one seems to be shouting about the much better than market buy bitcoin rate that we are offering, by the way. Why could that be? Always easier to be negative, isn't it?

So how come other bitcoin debit card providers are offering way better exchange rate (closer to bitstamp exchange rate)? Are they making loss or what? I think you are just looking for an excuse for charging 4-5% whiles others charge 1.5%

Wirex

sr. member

Activity: 388

Merit: 250

Quote from: bitatomic on February 16, 2017, 01:34:15 PM

Quote from: adrian7000 on February 14, 2017, 07:57:01 AM

Once again some proof for people of e-coin/wirex who still claim there are no fees when loading the card and that the exchange rate is just a coincidence.

Google rate: https://i.imgur.com/iKONyd1.jpg 23.27 EUR
Preev rate: https://i.imgur.com/QjdENLV.jpg 23.44 EUR
xe.com rate: https://i.imgur.com/FgToLJk.jpg 23.29 EUR

Amount I get on my card 22.23 EUR. If we take the lowest exchange rate which is the google rate here. 22.23/23.27=0.955 so your fee is around 4.5%.

So I will still stand by my claim that your fees are 3-5% when loading the card and you can still say that is not the fact but the facts are here and the math does not lie.

As ex-customer I can confirm these guys are charging ~5% or sometimes even more. For that reason I moved to other services long time ago..

What you guys are using other than Wirex/e-coin ?

I tried couple of services and all are better than this.

This difference you see is normal. On Wirex, there are two exchange rates: One for buying bitcoins and one for loading the card. The "Buy Bitcoin" rate is higher than one for "Load Card". But other than that, What you see is what you get. There are no fees for loading your card or Buying Bitcoins in Wirex / E-Coin.

To verify this, please go to the website www.blockchain.info and search the Bitcoin Address number Wirex gave you to deposit your bitcoins on the right corner search panel. Then, compare the amount of bitcoins you sent to this address with the amount you received on Wirex. It should be practically the same.

However, I supposed this is just how people is. Wirex have been around for 3 years already, and developed the service way further than any other bitcoin debit card service. Yes, like any service growing fast and offering new features all the time, there are issues, but none of the issues of any user is left unresolved.

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: bitatomic on February 16, 2017, 01:34:15 PM

As ex-customer I can confirm these guys are charging ~5% or sometimes even more. For that reason I moved to other services long time ago..

What you guys are using other than Wirex/e-coin ?

I tried couple of services and all are better than this.

now tell me you are not getting paid for this post - 1st one ever and simply jumping on the topic...

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: eduBTC on February 16, 2017, 12:54:24 PM

Kraken, Bitstamp, Coinbase and itBit

the rates can be quite different between the exchanges you are mentioning, as well as others. Especially at the times of high volatility (which is effectively NOW and in the last several months).
At any given time, the rate we are getting may be worse than any of the sources you mention, hence the difference.

We are not charging 5% (or more, as some particularly smart and loud voices are stating here).

No one seems to be shouting about the much better than market buy bitcoin rate that we are offering, by the way. Why could that be? Always easier to be negative, isn't it?

Wirex

sr. member

Activity: 388

Merit: 250

Quote from: susanxx on February 14, 2017, 08:22:10 AM

The last period i become very frustrated about the service of Wirex/Ecoin.
When i start using the card in the beginning it was really making my life easier. But at the moment its very very very frustrating!

Few weeks back i lost my card. I paid for express and 2 weeks later still no card.. I provided a alternative delivery adress and it was still shipped to my cardholders adress. After 2 weeks finally got my card.. Had still funds left on the old card, send a support ticket to migrate the funds from the old to the new one.. after 1 week still no response.

I tried to load my card, 200 euro dissapeared.. Again a new support ticket.. No response.
Today i loaded 50 euro and 2250 euro. The 50 euro came and guess what? The 2250 euro totally disappeared!

At the moment 2250+1000+200 "gone".

Its very frustrating because the reason im using bitcoin and a debitcard is to get my hands faster as a regular banktransfer, but now it take much longer. Im really consider to jump to another debitcard. Maybe its a idea to start with phonesupport? Normally im a loyal customer, but the service is really really bad! For the fees we all pay you guys can do better!

Sorry for the inconvenience. If you already wrote to support, please give me your support ticket number, and I might be able to speed thing up a bit

bitatomic

newbie

Activity: 17

Merit: 0

Quote from: adrian7000 on February 14, 2017, 07:57:01 AM

Once again some proof for people of e-coin/wirex who still claim there are no fees when loading the card and that the exchange rate is just a coincidence.

Google rate: https://i.imgur.com/iKONyd1.jpg 23.27 EUR
Preev rate: https://i.imgur.com/QjdENLV.jpg 23.44 EUR
xe.com rate: https://i.imgur.com/FgToLJk.jpg 23.29 EUR

Amount I get on my card 22.23 EUR. If we take the lowest exchange rate which is the google rate here. 22.23/23.27=0.955 so your fee is around 4.5%.

So I will still stand by my claim that your fees are 3-5% when loading the card and you can still say that is not the fact but the facts are here and the math does not lie.

As ex-customer I can confirm these guys are charging ~5% or sometimes even more. For that reason I moved to other services long time ago..

What you guys are using other than Wirex/e-coin ?

I tried couple of services and all are better than this.

eduBTC

member

Activity: 74

Merit: 10

Quote from: gosha@e-coin on February 16, 2017, 12:19:18 PM

Quote from: eduBTC on February 16, 2017, 12:04:47 PM

Quote from: gosha@e-coin on February 16, 2017, 11:28:15 AM

Quote from: eduBTC on February 16, 2017, 11:06:19 AM

Quote from: bitcoinvest on February 16, 2017, 06:49:02 AM

i keep an eye on this service but as for me, the 3-5% you say for loading is very many to loose one the way. better withdrawal to bank at 0.09€ commission that i have from the exchange ...

of course this have some negatives also but not 3-5% !!!

Go for spectrocoin or xapo, they only charge 1.5-2%

what's with all the hype about 5%?? where is it coming from? someone shouted on the corner, now everybody spreading the rumour?..

ok, now you charge 4% 943.9EUR/982.89EUR = 96% your price is 943.9EUR and market price is 982.89 EUR. So it is just in the middle of 3-5%

where is the "market price" coming from?

Kraken, Bitstamp, Coinbase and itBit

no1special

newbie

Activity: 2

Merit: 0

please check Ticket 58246

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: cramcram21 on February 16, 2017, 12:20:16 PM

Hope that it work's and hope that all of the country would accept it,
So we could use our bitcoin even if we are not withdrawing it in fiat.

the list of countries where cards can be issued and sent is here:
https://help.wirexapp.com/hc/en-us/articles/207161779-The-list-of-supported-countries-for-Wirex-debit-card-issuance-and-delivery

As for using your bitcoins (deposits, transfers), you can do that regardless of the country, of course

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: Bitcoinsummoner on February 16, 2017, 12:04:22 PM

Not yet to try it in aws since i have still aws account.. but just heard in our group before they are using wirex and it works fine also in youtube just found few tutorial using wirex.. but i dont know if its working right now.. because i heard some who uses this card will be suspended..
I just heard it maybe in our group..

would appreciate if you could post here how it went - curious to know..

Topic: Bitcoin debit card - page 11. (Read 293899 times)