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Topic: Bitcoin debit card - page 15. (Read 293899 times)

newbie
Activity: 23
Merit: 0
February 06, 2017, 04:07:12 PM
Hi,
The sum of failed transaction was not deducted from your card.

Kind Regards,
Den

HuhHuhHuhHuhHuhHuhHuhHuhHuhHuhHuhHuh?
fuck support
ecoin = scam
400 euro scam
legendary
Activity: 1445
Merit: 1000
February 06, 2017, 03:23:38 PM
Hello, I've lost access to my mobile authenticator so now I can't login to my account. I've created a ticket two days ago but I didn't get a reply (Ticket 52632)
I'd appreciate it if you can help me.
newbie
Activity: 32
Merit: 0
February 06, 2017, 02:48:44 PM

I am only speaking from my cases. Usually my blockchain wallet, google conversion and coindesk.com rate differ by less then 0.5%. When I load my card I always get 5% less then the amount calculated by those exchange rates. I gave you exact numbers based on 200$ load in my last post.

even the fact that your 5% doesn't match the other users' "cases" speaks for itself. Do you think you are "charged" more than any/everyone else?

I don't know what more to tell you then. No I don't think I am being charged more than others. The fact is that you say the card loading fee is 0$ or that the fee is 0% when in reality your exchange rate is 3-5% worse than average exchange rate. If you disagree with this I can compare your exchange rate with an average rate over the course of one week just to prove it because I have been using your service for a couple of months and I see this.

Just to make it clear I think it is perfectly normal for you to have some kind of fees since you have to earn money to operate service somehow. But I don't like the fact that you don't want to admit to this and say how much is the fee because it clearly isn't 0%.

Hello. This difference you see is normal. On Wirex, there are two exchange rates: One for buying bitcoins and one for loading the card. The "Buy Bitcoin" rate is higher than one for "Load Card". But other than that, What you see is what you get. There are no fees for loading your card or Buying Bitcoins in Wirex / E-Coin.

To verify this, please go to the website www.blockchain.info and search the Bitcoin Address number Wirex gave you to deposit your bitcoins on the right corner search panel. Then, compare the amount of bitcoins you sent to this address with the amount you received on Wirex. It should be practically the same.


Yes the amount of bitcoins is the same but that isn't the point. The point is that if someone sends you 30$ worth of btc, in your wallet it is only worth 29$ for example. In every other wallet that same amount of bitcoins is worth 30$. So if you want to load your card you always get less then the value of your bitcoins. For me that is exactly the same as paying a fee.
newbie
Activity: 23
Merit: 0
February 06, 2017, 02:33:25 PM
vcc is bloked, 400 euro scam
sr. member
Activity: 388
Merit: 250
February 06, 2017, 02:12:34 PM
ecoin wirex = scam
10 day 400 euro blocked in the vcc

-----------
assistenza di merda, fingono di non sapere

 Wirex Customer Care Team (Wirex)

Feb 6, 18:55 UTC

Hello,
Please clarify, when did you buy bitcoin on mentioned amount? I don't see any bitcoin purchase on €400.

Kind Regards,
Den


------------------------
10 day- 100 operation failed....
ecoin =scam

Again, no one is scamming you. Check in this forum and you will see a lot of examples of solved issues like yours. The support team is trying to help you, and you should provide all the information so they can track your issue. Unless you don't want to, of course...

Do you have any reason not to give this information to the team?
sr. member
Activity: 388
Merit: 250
February 06, 2017, 02:08:53 PM
I have some tips for those of you who linked their vcc to paypal. I know it's a little offtopic, however it is something I searched for many hours and did not find a response for. So I am sure I'd help a lot of members. Here it is:

If you link a VISA VCC from Wirex and verify it with the code, you will probably won't be able to withdraw to the card for a time period of minimum 5 days and possibly 1-2 weeks. You will get an "Internal Server Error" every time you enter the amount and click "Continue". That error is BS.
In fact, Paypal is trying to "protect" the account. By adding a card, it is possible an attacker would be able to cashout the balance through an anonymous VCC (and paypal is aware of the card).

Solution:

There is no ACTUAL solution, but here are some tips:
- the old paypal.com/wdfunds link solution DOES NOT WORK; you'll get a similar error
- the paypal app won't work either; there's no option to wd to card using the app
- do not try to withdraw every single day! leave the account untouched with funds in it for a couple of days (3-5) and then try; if you get that error again, repeat after 3-5 days until you will be finally allowed to withdraw
- sending and receiving various transfers to/from trusted paypal addresses might also help
- alternatively, you can call Paypal support and they will try to reset that, however it is not guaranteed. Paypal support might also lie to you and after the call could imply limits to your account (that depends on your history and many other variables).

I hope I could help.


1st withdrawal after 1-2 weeks???

Please remember Due to our bank’s updated anti-fraud policy, top up via PayPal, bank transfer, and other online payment methods are now available for verified Wirex accounts only. You can add funds of up to $500, €500 and £400 per 24 hours per PayPal transfer. Please click here for more information:
https://help.wirexapp.com/hc/en-us/articles/115000151829-PayPal-and-other-3-rd-party-payment-services-limits

This means that unverified Wirex users will only able to top up via bitcoin and altcoin transfers. If you have not verified your account, please read this tutorial for step-by-step instructions:
https://help.wirexapp.com/hc/en-us/articles/207161719-How-and-why-to-verify-Wirex-account-

As for the other question, It might take up to 5-7 business days for funds added through Fast Bank Transfer or Alternative Payment methods to arrive in your card. If you do not receive the money in 7 business days, contact Wirex support for further assistance. Please be ready to provide the payment confirmation/receipt from the bank/service provider you used.
newbie
Activity: 23
Merit: 0
February 06, 2017, 02:05:40 PM
ecoin wirex = scam
10 day 400 euro blocked in the vcc

-----------
assistenza di merda, fingono di non sapere

 Wirex Customer Care Team (Wirex)

Feb 6, 18:55 UTC

Hello,
Please clarify, when did you buy bitcoin on mentioned amount? I don't see any bitcoin purchase on €400.

Kind Regards,
Den


------------------------
10 day- 100 operation failed....
ecoin =scam
sr. member
Activity: 388
Merit: 250
February 06, 2017, 01:59:40 PM

I am only speaking from my cases. Usually my blockchain wallet, google conversion and coindesk.com rate differ by less then 0.5%. When I load my card I always get 5% less then the amount calculated by those exchange rates. I gave you exact numbers based on 200$ load in my last post.

even the fact that your 5% doesn't match the other users' "cases" speaks for itself. Do you think you are "charged" more than any/everyone else?

I don't know what more to tell you then. No I don't think I am being charged more than others. The fact is that you say the card loading fee is 0$ or that the fee is 0% when in reality your exchange rate is 3-5% worse than average exchange rate. If you disagree with this I can compare your exchange rate with an average rate over the course of one week just to prove it because I have been using your service for a couple of months and I see this.

Just to make it clear I think it is perfectly normal for you to have some kind of fees since you have to earn money to operate service somehow. But I don't like the fact that you don't want to admit to this and say how much is the fee because it clearly isn't 0%.

Hello. This difference you see is normal. On Wirex, there are two exchange rates: One for buying bitcoins and one for loading the card. The "Buy Bitcoin" rate is higher than one for "Load Card". But other than that, What you see is what you get. There are no fees for loading your card or Buying Bitcoins in Wirex / E-Coin.

To verify this, please go to the website www.blockchain.info and search the Bitcoin Address number Wirex gave you to deposit your bitcoins on the right corner search panel. Then, compare the amount of bitcoins you sent to this address with the amount you received on Wirex. It should be practically the same.
hero member
Activity: 938
Merit: 500
February 06, 2017, 12:01:40 PM
Always fun to find a new problem. Tried to withdraw my BTC out, instead got sent the tiny bit that should have been left (fee?). Now can't transfer anything out. Sending email.

can you remind your e-mail or support ticket number?
hero member
Activity: 938
Merit: 500
February 06, 2017, 12:00:22 PM

I am only speaking from my cases. Usually my blockchain wallet, google conversion and coindesk.com rate differ by less then 0.5%. When I load my card I always get 5% less then the amount calculated by those exchange rates. I gave you exact numbers based on 200$ load in my last post.

even the fact that your 5% doesn't match the other users' "cases" speaks for itself. Do you think you are "charged" more than any/everyone else?

I don't know what more to tell you then. No I don't think I am being charged more than others. The fact is that you say the card loading fee is 0$ or that the fee is 0% when in reality your exchange rate is 3-5% worse than average exchange rate. If you disagree with this I can compare your exchange rate with an average rate over the course of one week just to prove it because I have been using your service for a couple of months and I see this.

Just to make it clear I think it is perfectly normal for you to have some kind of fees since you have to earn money to operate service somehow. But I don't like the fact that you don't want to admit to this and say how much is the fee because it clearly isn't 0%.



we say that what you see is what you get, and it is so. It's a matter of wording. Other wording was used before and it didn't really work well. On the other hand, try to find a better buy BTC rate than we offer. No one is complaining about that for some reason Smiley
hero member
Activity: 938
Merit: 500
February 06, 2017, 11:57:16 AM


sorry
fantasy oh
[email protected]

ok, that one found. Raised to support team...
full member
Activity: 294
Merit: 101
February 06, 2017, 09:02:48 AM
Always fun to find a new problem. Tried to withdraw my BTC out, instead got sent the tiny bit that should have been left (fee?). Now can't transfer anything out. Sending email.


yes every transaction in wirex is like  a surprise last months!
member
Activity: 108
Merit: 10
February 06, 2017, 08:21:14 AM
Always fun to find a new problem. Tried to withdraw my BTC out, instead got sent the tiny bit that should have been left (fee?). Now can't transfer anything out. Sending email.
newbie
Activity: 32
Merit: 0
February 05, 2017, 04:24:23 PM
I have some tips for those of you who linked their vcc to paypal. I know it's a little offtopic, however it is something I searched for many hours and did not find a response for. So I am sure I'd help a lot of members. Here it is:

If you link a VISA VCC from Wirex and verify it with the code, you will probably won't be able to withdraw to the card for a time period of minimum 5 days and possibly 1-2 weeks. You will get an "Internal Server Error" every time you enter the amount and click "Continue". That error is BS.
In fact, Paypal is trying to "protect" the account. By adding a card, it is possible an attacker would be able to cashout the balance through an anonymous VCC (and paypal is aware of the card).

Solution:

There is no ACTUAL solution, but here are some tips:
- the old paypal.com/wdfunds link solution DOES NOT WORK; you'll get a similar error
- the paypal app won't work either; there's no option to wd to card using the app
- do not try to withdraw every single day! leave the account untouched with funds in it for a couple of days (3-5) and then try; if you get that error again, repeat after 3-5 days until you will be finally allowed to withdraw
- sending and receiving various transfers to/from trusted paypal addresses might also help
- alternatively, you can call Paypal support and they will try to reset that, however it is not guaranteed. Paypal support might also lie to you and after the call could imply limits to your account (that depends on your history and many other variables).

I hope I could help.


1st withdrawal after 1-2 weeks???

I was able to withdraw instantly. Paypal took 2-3 days to authorize withdrawal.
newbie
Activity: 32
Merit: 0
February 05, 2017, 04:22:08 PM

I am only speaking from my cases. Usually my blockchain wallet, google conversion and coindesk.com rate differ by less then 0.5%. When I load my card I always get 5% less then the amount calculated by those exchange rates. I gave you exact numbers based on 200$ load in my last post.

even the fact that your 5% doesn't match the other users' "cases" speaks for itself. Do you think you are "charged" more than any/everyone else?

I don't know what more to tell you then. No I don't think I am being charged more than others. The fact is that you say the card loading fee is 0$ or that the fee is 0% when in reality your exchange rate is 3-5% worse than average exchange rate. If you disagree with this I can compare your exchange rate with an average rate over the course of one week just to prove it because I have been using your service for a couple of months and I see this.

Just to make it clear I think it is perfectly normal for you to have some kind of fees since you have to earn money to operate service somehow. But I don't like the fact that you don't want to admit to this and say how much is the fee because it clearly isn't 0%.

member
Activity: 71
Merit: 10
February 05, 2017, 10:48:30 AM
I have some tips for those of you who linked their vcc to paypal. I know it's a little offtopic, however it is something I searched for many hours and did not find a response for. So I am sure I'd help a lot of members. Here it is:

If you link a VISA VCC from Wirex and verify it with the code, you will probably won't be able to withdraw to the card for a time period of minimum 5 days and possibly 1-2 weeks. You will get an "Internal Server Error" every time you enter the amount and click "Continue". That error is BS.
In fact, Paypal is trying to "protect" the account. By adding a card, it is possible an attacker would be able to cashout the balance through an anonymous VCC (and paypal is aware of the card).

Solution:

There is no ACTUAL solution, but here are some tips:
- the old paypal.com/wdfunds link solution DOES NOT WORK; you'll get a similar error
- the paypal app won't work either; there's no option to wd to card using the app
- do not try to withdraw every single day! leave the account untouched with funds in it for a couple of days (3-5) and then try; if you get that error again, repeat after 3-5 days until you will be finally allowed to withdraw
- sending and receiving various transfers to/from trusted paypal addresses might also help
- alternatively, you can call Paypal support and they will try to reset that, however it is not guaranteed. Paypal support might also lie to you and after the call could imply limits to your account (that depends on your history and many other variables).

I hope I could help.


1st withdrawal after 1-2 weeks???
newbie
Activity: 23
Merit: 0
February 05, 2017, 05:17:11 AM

I am only speaking from my cases. Usually my blockchain wallet, google conversion and coindesk.com rate differ by less then 0.5%. When I load my card I always get 5% less then the amount calculated by those exchange rates. I gave you exact numbers based on 200$ load in my last post.

even the fact that your 5% doesn't match the other users' "cases" speaks for itself. Do you think you are "charged" more than any/everyone else?

sorry
fantasy oh
[email protected]
hero member
Activity: 938
Merit: 500
February 04, 2017, 10:11:35 PM

I am only speaking from my cases. Usually my blockchain wallet, google conversion and coindesk.com rate differ by less then 0.5%. When I load my card I always get 5% less then the amount calculated by those exchange rates. I gave you exact numbers based on 200$ load in my last post.

even the fact that your 5% doesn't match the other users' "cases" speaks for itself. Do you think you are "charged" more than any/everyone else?
hero member
Activity: 938
Merit: 500
February 04, 2017, 10:08:25 PM
ecoin scammed 400 euro....happy happy

grrrrrrr

No one has scammed you, friend. Again, please send us your wirex registered email, and we will track the issue

No scammed??
my 400 euro bloked in the card???

[email protected]

there is no account registered to [email protected].
please, re-check the e-mail
hero member
Activity: 938
Merit: 500
February 04, 2017, 10:07:01 PM
gosha fact is you take ~5% fees to load a card nothing complex here really

this is simply not true and definitely not a fact.
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