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Topic: Bitcoin debit card - page 27. (Read 293899 times)

hero member
Activity: 938
Merit: 500
December 30, 2016, 03:04:12 AM

For your information I have already sent you the documents 36 hours ago and still haven't received a reply. The fact is you added this in the help documents after I already withdraw the money with paypal and I don't consider this professional.
So neither have I opened the account on a fake address or am I angry.

Also you are calling me and others newbies to discredit us but a "reputable member" mentioned the same thing and you keep avoiding to answer why this is still not added in the tutorial/guide about buying BTC with paypal which brings most people to your site?


that's right in the middle of holidays, and banks don't work on holidays. Hope your documents are verified soon.

The only reason to refer to personalities in your case was your ungrounded accusations and use of inappropriate words like "scam". Even if we failed to ensure that every single user was informed of the change, this is not a valid reason for such accusations.

To repeat one more time: PayPal loads ARE NOT PART OF OUR SERVICE, they are a by-product of the card's functionality. Therefore, we are providing some details about this functionality on purely informational basis and try to update them as rules and regulations change, but it is not always possible to follow all these changes, and neither we have to do that for the same reason - it is not a service we are offering or benefit from, or are promoting heavily.

And it is not buying BTC with paypal which brings most people to our site - that's a wrong assumption
sr. member
Activity: 407
Merit: 250
December 29, 2016, 02:21:34 PM

you card bin 466544  visa ?

confirm it.

Yes, it is

to gosha
BIN
cryptopay = e-coin = spectrocoin = same ...

ALL in Gi Ware Crest

and which plastic card is different from these cards ?

plastic or virtual -  Visa bin 466544, bank Ware Crest

the only difference is in the website and service providers, banks are the same at all.
member
Activity: 108
Merit: 10
December 29, 2016, 01:44:45 PM

you card bin 466544  visa ?

confirm it.

Yes, it is

to gosha
BIN
cryptopay = e-coin = spectrocoin = same ...

ALL in Gi Ware Crest

Yes, and think there are 1 or 2 more as well.
full member
Activity: 294
Merit: 101
December 29, 2016, 11:45:25 AM

you card bin 466544  visa ?

confirm it.

Yes, it is

to gosha
BIN
cryptopay = e-coin = spectrocoin = same ...

ALL in Gi Ware Crest

and which plastic card is different from these cards ?
sr. member
Activity: 407
Merit: 250
December 29, 2016, 09:52:08 AM

you card bin 466544  visa ?

confirm it.

Yes, it is

to gosha
BIN
cryptopay = e-coin = spectrocoin = same ...

ALL in Gi Ware Crest
member
Activity: 108
Merit: 10
December 29, 2016, 03:19:09 AM

you card bin 466544  visa ?

confirm it.

Yes, it is
sr. member
Activity: 407
Merit: 250
December 28, 2016, 02:43:32 PM

you card bin 466544  visa ?

confirm it.
newbie
Activity: 32
Merit: 0
December 28, 2016, 06:58:19 AM

For a company that seems to be to cutting back on customer support costs, you'd think that they'd take care of promotional material that's so misleading that it is cluttering support queues even more. I guess that it's form over function with E-coin.

mate, you seem to be a reputable member here, please, don't base conclusions on a couple of random posts by a newbie overreacting to his own lack of information, which was communicated by us, just not read properly.

I could go further and explain why some people here are reacting the way they are reacting to this change with PayPal loads - it is because some had ordered cards to countries where they cannot be shipped using fake addresses and now don't want to / can't verify them, using this forum to release the anger, but let's not go there and point fingers...

For your information I have already sent you the documents 36 hours ago and still haven't received a reply. The fact is you added this in the help documents after I already withdraw the money with paypal and I don't consider this professional.
So neither have I opened the account on a fake address or am I angry.

Also you are calling me and others newbies to discredit us but a "reputable member" mentioned the same thing and you keep avoiding to answer why this is still not added in the tutorial/guide about buying BTC with paypal which brings most people to your site?
hero member
Activity: 938
Merit: 500
December 28, 2016, 04:23:05 AM
Is there some sort of new limit on outgoing BTC transactions per day? I can make one transfer, but the second one says failed?

there shouldn't be.

can you, please, provide your registered e-mail and support ticket number to investigate?
hero member
Activity: 938
Merit: 500
December 28, 2016, 04:22:24 AM

For a company that seems to be to cutting back on customer support costs, you'd think that they'd take care of promotional material that's so misleading that it is cluttering support queues even more. I guess that it's form over function with E-coin.

mate, you seem to be a reputable member here, please, don't base conclusions on a couple of random posts by a newbie overreacting to his own lack of information, which was communicated by us, just not read properly.

I could go further and explain why some people here are reacting the way they are reacting to this change with PayPal loads - it is because some had ordered cards to countries where they cannot be shipped using fake addresses and now don't want to / can't verify them, using this forum to release the anger, but let's not go there and point fingers...
hero member
Activity: 938
Merit: 500
December 28, 2016, 04:17:39 AM

You missed my point. I understand everything you are saying but I meant stop making excuses about not adding this in the tutorial for buying BTC with paypal.

How much time does it take to add this to the tutorial? One day at most? And it would save you and your users a lot of time.

your point was using the words like fraud and scam, i.e., false accusations based on your subjective emotions instead of facts - that's the point you seem to be missing now.

Again, the need to verify accounts is mentioned in the help section:
https://help.wirexapp.com/hc/en-us/articles/207870215-How-to-add-funds-to-Wirex-card-using-Alternative-Payment-methods-

It was added over a week ago, if you have not seen it, it is not a valid reason to fire the accusations you were posting.
member
Activity: 108
Merit: 10
December 28, 2016, 03:52:25 AM
Is there some sort of new limit on outgoing BTC transactions per day? I can make one transfer, but the second one says failed?
legendary
Activity: 2422
Merit: 1451
Leading Crypto Sports Betting & Casino Platform
December 27, 2016, 08:30:33 PM


Because some people(or even most people using btc) want to stay anonimous. You haven't had the chance to update the guide yet? So you had the time to post on twitter, facebook and all the other places that maybe 5% of people will see.

But you didnt have the chance to post a warning in your tutorial that is among first results on google and which is read by 95% of people?

Please stop making lame excuses.

if you prefer to stay anonymous, it certainly is your choice, and we respect it.

Wherever possible, we try to allow transactions for unverified account - loading your card with BTC is possible.

However, we can't overrule the regulations imposed on the bank and/or by the bank, and loading the card via PayPal is only now possible for verified accounts - all we can do is accept it.

What excuses? Have you even read the explanation? Once again: PayPal load is not even part of our service, just a by-product. You are making no sense. When Indian central bank banned high denomination cash notes recently, would you blame a local merchant for not accepting them? It's pretty much the same story here...

P.S.: by the way, the requirement for verification is mentioned in the help article:
https://help.wirexapp.com/hc/en-us/articles/207870215-How-to-add-funds-to-Wirex-card-using-Alternative-Payment-methods-

You missed my point. I understand everything you are saying but I meant stop making excuses about not adding this in the tutorial for buying BTC with paypal.

How much time does it take to add this to the tutorial? One day at most? And it would save you and your users a lot of time.
For a company that seems to be to cutting back on customer support costs, you'd think that they'd take care of promotional material that's so misleading that it is cluttering support queues even more. I guess that it's form over function with E-coin.
newbie
Activity: 32
Merit: 0
December 27, 2016, 06:04:46 PM


Because some people(or even most people using btc) want to stay anonimous. You haven't had the chance to update the guide yet? So you had the time to post on twitter, facebook and all the other places that maybe 5% of people will see.

But you didnt have the chance to post a warning in your tutorial that is among first results on google and which is read by 95% of people?

Please stop making lame excuses.

if you prefer to stay anonymous, it certainly is your choice, and we respect it.

Wherever possible, we try to allow transactions for unverified account - loading your card with BTC is possible.

However, we can't overrule the regulations imposed on the bank and/or by the bank, and loading the card via PayPal is only now possible for verified accounts - all we can do is accept it.

What excuses? Have you even read the explanation? Once again: PayPal load is not even part of our service, just a by-product. You are making no sense. When Indian central bank banned high denomination cash notes recently, would you blame a local merchant for not accepting them? It's pretty much the same story here...

P.S.: by the way, the requirement for verification is mentioned in the help article:
https://help.wirexapp.com/hc/en-us/articles/207870215-How-to-add-funds-to-Wirex-card-using-Alternative-Payment-methods-

You missed my point. I understand everything you are saying but I meant stop making excuses about not adding this in the tutorial for buying BTC with paypal.

How much time does it take to add this to the tutorial? One day at most? And it would save you and your users a lot of time.
hero member
Activity: 938
Merit: 500
December 27, 2016, 02:01:38 PM


Because some people(or even most people using btc) want to stay anonimous. You haven't had the chance to update the guide yet? So you had the time to post on twitter, facebook and all the other places that maybe 5% of people will see.

But you didnt have the chance to post a warning in your tutorial that is among first results on google and which is read by 95% of people?

Please stop making lame excuses.

if you prefer to stay anonymous, it certainly is your choice, and we respect it.

Wherever possible, we try to allow transactions for unverified account - loading your card with BTC is possible.

However, we can't overrule the regulations imposed on the bank and/or by the bank, and loading the card via PayPal is only now possible for verified accounts - all we can do is accept it.

What excuses? Have you even read the explanation? Once again: PayPal load is not even part of our service, just a by-product. You are making no sense. When Indian central bank banned high denomination cash notes recently, would you blame a local merchant for not accepting them? It's pretty much the same story here...

P.S.: by the way, the requirement for verification is mentioned in the help article:
https://help.wirexapp.com/hc/en-us/articles/207870215-How-to-add-funds-to-Wirex-card-using-Alternative-Payment-methods-
newbie
Activity: 32
Merit: 0
December 27, 2016, 01:45:59 PM

I have received a reply that I need to send my id and a utility bill in order to unblock my account. I will do that.

But I would like to point out that there hasn't been any warning or anything about the need to verify your account if you are withdrawing with paypal. I followed the guide published by YOU here:

https://wirexapp.com/blog/how-to-buy-bitcoins-with-paypal/

To me it seems like your are fishing for people who open accounts in a fake name or for people who don't want to send an ID. You want the people to withdraw the money and then you lock their accounts and ask for documents. You can say it is due to your bank but then there should be a big red warning in your guide which is among first results when googling "How to buy bitcoins with paypal".

I don't see a step in your guide that says "Send documents to verify account." To make it even more obvious you say this in the guide:

"What’s Next?
Congratulations, you have bought bitcoin via PayPal.

Next, we suggest you start verifying your account. Verified accounts have better benefits, such as more funding options and higher limits. "

Which clearly implies you bought bitcoins with paypal BEFORE verifying the account. Clear deception and I don't think you will even reply to this post because what you are doing here is pretty clear.

As I suspected, Gosha ignored my post.

with all respect, your suspicions and assumptions are wrong, mate. What you say is "clear" to you is complete nonsense, sorry for being harsh, but would rather be harsh than untruthful.

If you read the recent replies, you will see why. Anyway, in response to your particular concerns, once again:

a) It was possible to load the cards using PayPal without verifying the account until very recent time. Which was reflected in the guide you refer to. Then, all of a sudden, and without any pre-warning, our bank changed the policy (due to pressure from regulators), and now accounts need to be verified in order to enable PayPal loads. We haven't had a chance to update the guide yet, but have shared this news via twitter, fb, this forum and e-mail.

b) People with fake names and accounts are the last thing we need. Why would we? We don't/can't buy bitcoin with the funds from your account/card. You do it. And you still can fund the card with PayPal for that, just need to verify the account first. Or you may not use this functionality, just use our service to load the card with BTC. Which, in essense, is what OUR service is about. Loading it via PayPal has nothing to do with us - you do that directly via PayPal, bypassing our platform, we have no control, no influence, no profit and no interest at all in such transactions - it is simply a by-function of the card itself.

c) If any money sent to the card via PayPal does not reach the card due to the account not being verified, it is simply held by the BANK (not by Wirex/E-Coin) until such account is verified, so, again, we have no control/influence/interest over it.

Hope this answers your questions. If something is still unclear, feel free to ask - happy to answer, but, please, don't make conclusions based on wrong assumptions



Because some people(or even most people using btc) want to stay anonimous. You haven't had the chance to update the guide yet? So you had the time to post on twitter, facebook and all the other places that maybe 5% of people will see.

But you didnt have the chance to post a warning in your tutorial that is among first results on google and which is read by 95% of people?

Please stop making lame excuses.
hero member
Activity: 938
Merit: 500
December 27, 2016, 01:06:36 PM

I have received a reply that I need to send my id and a utility bill in order to unblock my account. I will do that.

But I would like to point out that there hasn't been any warning or anything about the need to verify your account if you are withdrawing with paypal. I followed the guide published by YOU here:

https://wirexapp.com/blog/how-to-buy-bitcoins-with-paypal/

To me it seems like your are fishing for people who open accounts in a fake name or for people who don't want to send an ID. You want the people to withdraw the money and then you lock their accounts and ask for documents. You can say it is due to your bank but then there should be a big red warning in your guide which is among first results when googling "How to buy bitcoins with paypal".

I don't see a step in your guide that says "Send documents to verify account." To make it even more obvious you say this in the guide:

"What’s Next?
Congratulations, you have bought bitcoin via PayPal.

Next, we suggest you start verifying your account. Verified accounts have better benefits, such as more funding options and higher limits. "

Which clearly implies you bought bitcoins with paypal BEFORE verifying the account. Clear deception and I don't think you will even reply to this post because what you are doing here is pretty clear.

As I suspected, Gosha ignored my post.

with all respect, your suspicions and assumptions are wrong, mate. What you say is "clear" to you is complete nonsense, sorry for being harsh, but would rather be harsh than untruthful.

If you read the recent replies, you will see why. Anyway, in response to your particular concerns, once again:

a) It was possible to load the cards using PayPal without verifying the account until very recent time. Which was reflected in the guide you refer to. Then, all of a sudden, and without any pre-warning, our bank changed the policy (due to pressure from regulators), and now accounts need to be verified in order to enable PayPal loads. We haven't had a chance to update the guide yet, but have shared this news via twitter, fb, this forum and e-mail.

b) People with fake names and accounts are the last thing we need. Why would we? We don't/can't buy bitcoin with the funds from your account/card. You do it. And you still can fund the card with PayPal for that, just need to verify the account first. Or you may not use this functionality, just use our service to load the card with BTC. Which, in essense, is what OUR service is about. Loading it via PayPal has nothing to do with us - you do that directly via PayPal, bypassing our platform, we have no control, no influence, no profit and no interest at all in such transactions - it is simply a by-function of the card itself.

c) If any money sent to the card via PayPal does not reach the card due to the account not being verified, it is simply held by the BANK (not by Wirex/E-Coin) until such account is verified, so, again, we have no control/influence/interest over it.

Hope this answers your questions. If something is still unclear, feel free to ask - happy to answer, but, please, don't make conclusions based on wrong assumptions

newbie
Activity: 32
Merit: 0
December 27, 2016, 11:58:37 AM

I have received a reply that I need to send my id and a utility bill in order to unblock my account. I will do that.

But I would like to point out that there hasn't been any warning or anything about the need to verify your account if you are withdrawing with paypal. I followed the guide published by YOU here:

https://wirexapp.com/blog/how-to-buy-bitcoins-with-paypal/

To me it seems like your are fishing for people who open accounts in a fake name or for people who don't want to send an ID. You want the people to withdraw the money and then you lock their accounts and ask for documents. You can say it is due to your bank but then there should be a big red warning in your guide which is among first results when googling "How to buy bitcoins with paypal".

I don't see a step in your guide that says "Send documents to verify account." To make it even more obvious you say this in the guide:

"What’s Next?
Congratulations, you have bought bitcoin via PayPal.

Next, we suggest you start verifying your account. Verified accounts have better benefits, such as more funding options and higher limits. "

Which clearly implies you bought bitcoins with paypal BEFORE verifying the account. Clear deception and I don't think you will even reply to this post because what you are doing here is pretty clear.

As I suspected, Gosha ignored my post.
hero member
Activity: 938
Merit: 500
December 27, 2016, 08:40:33 AM
is it a virtual debit card or not.... if not it is available to my country and can use it for verifying paypal account?

If you mean for coinocard and bit-x then both of them are standard physical card and you can buy in POS like other debit/credit cards. Don't know about verifying your paypal account, have you tried VCC?
i didnt trying it yet.... i search it from youtube vcc is not free for now...

Lol of course it is not free, you need a vcc with 2 or 2.5$ or maybe more or less depends on which country, because paypal takes a small amount from your vcc to see if it is valid or not then it gives it back after 2-3 business days.

when you install the Wirex app, your first virtual card is actually free of charge
hero member
Activity: 938
Merit: 500
December 27, 2016, 08:39:39 AM
I'm still curious, what is the purpose of $10 minimum to add funds to the card?

Most of people want just to add 1$ or 3$ in Debit Card or VCC only to verify paypal or anyother services that charges only 1$ to verify that the card is working and bypass any verification if needed. So they added maybe 10$ the purpose of to use it more and spend in many other websites, as you can not send back (convert to bitcoin) as that option is still in process.

you can convert it bitcoin - no issue with that
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