Today I opened a new ticket for this "Buying bitcoin transaction failed." message. Now support replied that this request has been closed and merged with my request from 2 days ago for the message "your account is blocked. We're checking with the bank." But still no reply on that ticket.
So they close my ticket from today saying they merged it into a ticket from 2 days ago but still don't bother to reply on that ticket
This is some terrible support and as a new user I am not happy with this site at all.
Topic: Bitcoin debit card - page 29. (Read 293899 times)
Have the same problem with blocked account after withdrawing from pp
pmed here with request numbers to wirex members, waiting for the help
pmed here with request numbers to wirex members, waiting for the help
This moment i don't have old error (Your account appears to be blocked by the bank, hence the card load transaction cannot be completed. We are checking with the bank and trying to unblock your account - will keep you posted) when i try buy bitcoin.
BUT NOW I HAVE NEW ERROR WHEN I TRY BUY BITCOIN!!!!!!!!!
Buy Failed
Dear Customer,
There was an issue with your Buy, please contact support, quoting REF:8567b63f92054415b0a2eeea3914f34f
Thank you for your trust and interest in E-coin. We are devoted to making your life easier by providing you with simple and hassle-free tools for managing your money.
Kind Regards,
E-Coin Team
E-coin answer in this thread!!!!!
Same thing here.
Have the same problem with blocked account after withdrawing from pp
pmed here with request numbers to wirex members, waiting for the help
pmed here with request numbers to wirex members, waiting for the help
This moment i don't have old error (Your account appears to be blocked by the bank, hence the card load transaction cannot be completed. We are checking with the bank and trying to unblock your account - will keep you posted) when i try buy bitcoin.
BUT NOW I HAVE NEW ERROR WHEN I TRY BUY BITCOIN!!!!!!!!!
Buy Failed
Dear Customer,
There was an issue with your Buy, please contact support, quoting REF:8567b63f92054415b0a2eeea3914f34f
Thank you for your trust and interest in E-coin. We are devoted to making your life easier by providing you with simple and hassle-free tools for managing your money.
Kind Regards,
E-Coin Team
E-coin answer in this thread!!!!!
wirex e coin site does not work???
i can not login at my account
i can not login at my account
And no answer from e-coin 
All gone on Christmas break already?
All gone on Christmas break already?
E-coin what's wrong with you again?
I got money from paypal. When i try to buy Bitcoin i get this message:
Your account appears to be blocked by the bank, hence the card load transaction cannot be completed. We are checking with the bank and trying to unblock your account - will keep you posted
It's new way to hold users money? You have so many issues. horrible service!!!!
I got money from paypal. When i try to buy Bitcoin i get this message:
Your account appears to be blocked by the bank, hence the card load transaction cannot be completed. We are checking with the bank and trying to unblock your account - will keep you posted
It's new way to hold users money? You have so many issues. horrible service!!!!
Have the same problem with blocked account after withdrawing from pp
pmed here with request numbers to wirex members, waiting for the help
pmed here with request numbers to wirex members, waiting for the help
I have exactly the same problem. Request (33093)
Hope this will get solved.
I have a question: if the card is rejected by ATM or by a merchant, what will happen to the funds?
Nothing. The funds stay in the card to be used however the owner dictates. Most of the time I've had transactions rejected was because bitcoin cards do not support 3d secure, but for online transactions that's easily bypassed by getting the card in paypal.
Have the same problem with blocked account after withdrawing from pp
pmed here with request numbers to wirex members, waiting for the help
pmed here with request numbers to wirex members, waiting for the help
E-coin what's wrong with you again?
I got money from paypal. When i try to buy Bitcoin i get this message:
Your account appears to be blocked by the bank, hence the card load transaction cannot be completed. We are checking with the bank and trying to unblock your account - will keep you posted
It's new way to hold users money? You have so many issues. horrible service!!!!
I got money from paypal. When i try to buy Bitcoin i get this message:
Your account appears to be blocked by the bank, hence the card load transaction cannot be completed. We are checking with the bank and trying to unblock your account - will keep you posted
It's new way to hold users money? You have so many issues. horrible service!!!!
I try to transfer from my card to bitcoin but get a message saying card is blocked by the bank. Email support on Sunday but still no reply. The money on the card was from a betting site, what do I do?
I have a question: if the card is rejected by ATM or by a merchant, what will happen to the funds?
It's always possible to use the card online If you can't use it physically and If you don't want to then you can use the funds on the card to buy bitcoins once again and withdraw them to your address.
I have a question: if the card is rejected by ATM or by a merchant, what will happen to the funds?
Can't load GBP virtual card. Just stays in 'wait' for ages then get 'service unavailable - try again later' with no refid?
I apologize for the inconvenience. Right now the service is working normally. Please clean your browser's cache or reinstall your Wirex Mobile app and try to make your transactions. Let us know if the issue still persists.
Yes, it worked later that day, I did nothing like cleaning the cashe, it just went straight through.
Hi, do I have to verify my account to receive a withdrawal from an online casino? Or is it ok below the limit? I've been using cryptopay but they changed their policy and are asking me to verify my account to receive withdrawals from online casinos.Thanks.
Do you mean withdrawals back to cards or direct to Cryptopay? When did they make the change?
Can't load GBP virtual card. Just stays in 'wait' for ages then get 'service unavailable - try again later' with no refid?
I apologize for the inconvenience. Right now the service is working normally. Please clean your browser's cache or reinstall your Wirex Mobile app and try to make your transactions. Let us know if the issue still persists.
my budget was restored, then I throw back
all my accused of scam.
all my accused of scam.
Next time, please have a little patience. And request help here as soon as possible
Hi, do I have to verify my account to receive a withdrawal from an online casino? Or is it ok below the limit? I've been using Cryptopay but they changed their policy and are asking me to verify my account to receive withdrawals from online casinos.Thanks.
Unfortunately, We only accept funds from Bitcoins. If your account is verified, you might also fund your card with Alternative Payment methods like PayPal, or Bank transfers from accounts you own. This effectively nullifies withdrawals from accounts other that those you own.
I tried to transfer my BTC by e-coin to another wallet.
The transfer has failed, but the BTC have disappeared without a trace.
This is a SCAM.
I wrote to customer support, but they do not respond to me.
The transfer has failed, but the BTC have disappeared without a trace.
This is a SCAM.
I wrote to customer support, but they do not respond to me.
Please send me your support ticket number, I will track to FastTrack your issue and let you know as soon as possible.
Hi, do I have to verify my account to receive a withdrawal from an online casino? Or is it ok below the limit? I've been using cryptopay but they changed their policy and are asking me to verify my account to receive withdrawals from online casinos.Thanks.
Cryptopay cards do not allow sends from online casinos?What about this e-coin card? Do they allow to receive btc funds from these type of sites?
Hi, do I have to verify my account to receive a withdrawal from an online casino? Or is it ok below the limit? I've been using cryptopay but they changed their policy and are asking me to verify my account to receive withdrawals from online casinos.Thanks.
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