Does the card's billing address need to be same as my paypal account's?
I know this issue is related mostly to PP than Wirex, but I guess you could help me with this...
I linked a card recently but the addresses are not the same and now PP won't let me withdraw (I always get Internal Server Error, but only when I choose to WD to the e-coin visa, not my personal card).
Any workarounds?
If I order another virtual and link it, would I have better chances?
Hello,
Unfortunately, I do not know for sure. I've heard our clients concerns about this situation (card's billing address is different from PayPal's), however I have never actually faced this to be the reason of PayPal refusal to send funds to the card (or clients did not share this).
I would actually recommend to ask PayPal support. It might be they do not like the card issuing bank being in Gibraltar, or the fact this is prepaid card (PayPal in different countries has different regulations about what cards to accept). Or something else.
If they confirm they do not like your card's billing address - we can update it. This is not a problem (you do not even need to order a new card). Just let
[email protected] know.