Topic: ★★★ Bitcoin Video Casino ★★★ - ||| Over 500 BTC in Progressive Jackpots! ||| - page 3. (Read 143506 times)

8 hrs have past and the "admins" have not processed my withdraw. I rarely post this is ridiculous

Hey KawBet,

Thank you for bringing this to our notice. We will aid the user in sorting out his queries and concerns.

Regards,
Bitcoin Video Casino

here's a scam accusation please answer @admin https://bitcointalksearch.org/topic/deposited-003-btc-to-bitcoinvideocasino-funds-arrived-but-not-credited-5213159

How it was, were you lucky to hit jackpot?
I played there on few occasions but not big fan of their games.

Ohh thx for your fast answer. Is the first time i try this page

To take chance at the jackpot you must pay additional credits, like on the screen you posted you didn't select 'pay additional 1 credit'
It's fully automatic

I have a question about the roulette Jackpot.
http://prntscr.com/qar28q

will the price automatic be added or do i need to do somethink becouse i dont get anything for two 0 in a raw

http://prntscr.com/qar3r9

Thank you for the answer.

Regards

Hey samson707, worry not if you missed our last promotion, we're bringing new ones on a regular basis!

Make sure you never miss an update by following us on Twitter @BTCVideoCasino or join our official Telegram!

Regards,
Bitcoin Video Casino

I'm sorry, but I missed the last event that was held on the site. I would like to know as much as possible about the next tournament. If possible, I would like to receive an email

dang . if i didnt read this post i thought im going to believe that this site btc vid casino was a scam because i read the guy complain above but it turns out that im wrong and he is wrong too so sorry for that  but your statements were also correct  . on tg app many scammers are on there and they were always using tg to promote thier scam site or to scam other inoscenet people so we shall be aware before we join or visit any links and groups  .  stay safe   ...

I don't call Bitcoin Video Casino is a scammer or scams in their Telegram group. Maybe you did misunderstood my post.

I say the team have to manage their group very careful because lots of scammers use Telegram as their favorite tool to scam blindly and naively people.

As always teams can not completely and solely protect their users by any sort of announcements, pinned messages or any tools. They only can help and give additional tools (announcements, pinned messages, and the others) to reduce the intensity of scammers in their groups.

Telegram works amazingly when you need to reach someone very quickly, that part is not a lie. However even if you lets say didn't contact anyone from telegram, bitcoin video casino has always been true to their word, I don't remember any issues they ever had with any customer at all.

I am sure there must have been some abusers in the past who tried to trick and scam bitcoin video casino and they didn't allow it and that resulted with the scammer to act all innocent and of course tried to frame bitcoin video casino as the scammer when they are the real ones, it happens to everyone around the crypto casino world. We can't thank god enough that we have few places that are true to their word and never scam the customers, its really a shame we have to be this worried because there have been bad ones as well.

It would be great if you can have a little popup on your site alerting user about your telegram and telling them to report any issues there if there case has gone unnoticed for a long time. You can add something like that to poll as well alerting the user just like you have right now.

Hopped on Telegram and got the BTC in 30 minutes. If you need support Telegram is definitely the way to go

Telegram groups are very easily to be compromised by scammers. I hope that the Bitcoin Video Poker team make enough strong and noticeable warnings for people. Newbies tend to be more easily scammed and the odds to be scammed in Telegram is higher.

Correct, thank you for making the user aware of this.


Hey snooprock, as you've already mentioned that only a minor percentage of your payouts required a manual payout - which is understandable since it is our imperative that our users' funds are safe and secure 100% of the time. I apologize for the delays that you've had to face but believe it is in our users' best interest that we maintain the extra layers of security that are in place right now to ensure the maximum safety of all the funds going in & out.



Thank you for the support Avirunes, we hope that more and more of our players know about why we insist on such a high security standards.


Hey kaawinner, I understand your concern and I can assure you that our support team is working tirelessly to bring quick resolution to all the tickets. You can also reach out to us through our newly opened Telegram group for timely resolution of your concerns.

Telegram Group

Best regards,
Bitcoin Video Casino

Manual withdrawals aren't a problem. Lack of timely support is. Got a generic I will pass it on to admin email and that's it. That's not how you keep people who are betting significant sums.

Bitcoinvideocasino is one of the oldest casino sites which is still into business and have paid many jackpot amounts which are in double BTC figures.

Secondly, BVC is not the only one to advertise themselves having instant payouts but there are others also. There are certain situations where a site lockdowns their automatic withdrawal system i.e like in case of hacks, or say checking a multiple account user if a site doesn't allows it. I am sure there are reasons for setting a manual withdrawal against the user since they also have to protect themselves but if there isn't anything against you then you have nothing to worry about.

This is common with sites. Best thing is to understand and be patient not to start out throwing mud at a site.

It's the blatant lying that bothers me.  Their website clearly states instant payouts.  If they don't pay out instantly 99% of the time,  then they shouldn't advertise that - end of story.  Instant payouts are a big selling tool and something that I know many high rollers look for.  So anything less than what they advertise to lure players in is totally unacceptable imo.

And before I hear an excuse like it's a holiday or something, I've personally had to wait on at least 30% of my payouts over the years if not more.  Eventually I always got paid though.  I personally just don't see the upside to advertising something you're not going to honor.  All it does is piss people off like me and we quit playing because we feel like someone isn't shooting straight with us.  It creates a negative when there doesn't have to be one.  Just advertise same day payouts, that's still attractive...

It's their business, they can do what they want.  No skin off my back.  But a little common sense would go a long way with these guys.  It's no surprise I usually see zero users nowadays.  They think their nickel and dime new promotions are going to get players back to the tables.  And it might be a step in the right direction. But I'm not touching this site with a 10 foot pole again until they do away with their disingenuous advertising.