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Topic: bitfloor issues? - page 15. (Read 55562 times)

hero member
Activity: 938
Merit: 1000
www.multipool.us
July 13, 2013, 01:08:43 AM
Also the reason why you didn't get an e-mail is because after he finalizes the list, all the latecomers will not be dealt with so he can keep the remaining balance.


You know that thought has crossed my mind more than once in the past few days. The longer he drags this thing out, the more people there are who will forget about their money, especially people who are owed $100 or less, I can imagine I'd have written it off by now if I wasn't waiting on several thousand dollars. But if you add up all those small-value accounts it probably amounts to a nice little chunk of change that will be sitting unclaimed after all this is through. And I would even bet that it has been factored into the agreement with IAFCU that they maybe get a slice of the leftovers as well, plus they get a ton of potential new customers for their credit union too.

That's actually illegal, I believe; if the bank is complying with the law the money would have to go into unclaimed funds for the state the depositor is in.

Not sure about international depositors, though.
full member
Activity: 135
Merit: 100
July 12, 2013, 06:12:21 PM
The web page does not show hours for Friday, only M-Thur & Sat.

I wonder if anyone else got a phone call today?  It is about 5:42 PM on the East Coast.

Yeah, I think they are going to put in the overtime on this one. This woman, Kathy, seems to be very well aware of our situation and I know she said a couple times that they plan to have everyone taken care of by Friday. Hopefully they hit their mark with that one.

I didn't even know IAFCU was on the east coast until I spoke with her. Somehow I got the impression that they are located in San Francisco, either from their web site or maybe from that video I watched about them. That's the only reason why their hours (4pm-8pm EST) made any sense to me, I figured there was a 3-hour difference.. but they're in NJ .. so their ours really are 4pm-8pm EST.. strange, but..

I don't think they have a physical branch. I think they are a 100% online credit union, and I think the whole company might only be a handful of people at the moment, and I would even bet that they each work from wherever they happen to be.. home, etc. and maybe even have regular jobs, and take care of the credit union after work (4-8) ? Im guessing at all of this, but these are my impressions after speaking with Kathy a couple times now.

After I received my account info I was able to log into their online banking software and its pretty nice looking.

Next I will fund the account ($15). I hope this ends up being a good experience. It would be cool to take something valuable out of this whole long ordeal... maybe I will be thankful for finding IAFCU later on and actually be able to forgive this whole Bitfloor experience. These things tend to play out for me in these ways..

Here is IAFCU's address on street-view .. so they do have their own branch office.

https://maps.google.com/maps?q=2+Kirkpatrick+New+Brunswick,+NJ+08901&hl=en&ll=40.49267,-74.446278&spn=0.009465,0.021136&sll=40.492621,-74.446252&sspn=0.004765,0.010568&hnear=2+Kirkpatrick+St,+New+Brunswick,+New+Jersey+08901&t=m&z=16
legendary
Activity: 1246
Merit: 1002
July 12, 2013, 04:42:15 PM
So far so good!

I just received my call from IAFCU. My account is set up, and I now have my account and routing number to provide to Bitfloor.

She said she was about to call a million more people so if you are waiting for a call from IAFCU keep your phone on!

The web page does not show hours for Friday, only M-Thur & Sat.

I wonder if anyone else got a phone call today?  It is about 5:42 PM on the East Coast.

hero member
Activity: 854
Merit: 500
July 12, 2013, 04:38:03 PM
A screenshot of account balances/activity would be sufficient, yes?

If this shit goes through, I will withdraw my weak ass joke. Until then, Roam and steal, man, roam and steal. Tongue  

His last name doesn't mean Roam and steal. Jews did not have last name originally, so when they immigrated to Germany they had to think of last names. Usually they would think of high-class names that they could give themselves, such has Goldman Sachs (Man with sacks of gold). Shtylman must have been given to him, I can't imagine anyone giving themselves that name.

There is no "wait time" until you can file a case. The sooner you file the case the better, because that's less time for him to spend your money.

Taking a screenshot would not really help anything at all because this:


I have my BoA deposit slip and my transaction history downloaded from "Account Overview" -> "Download Statement".

The transaction overview is kinda worthless because that's just my copy, I could type anything I want into that file, and the server will have it's copy deleted. However if this is the case you can just sue for this business not giving you any "receipt of balance" to their clients, which is what we need.
full member
Activity: 135
Merit: 100
July 12, 2013, 04:36:27 PM
Also the reason why you didn't get an e-mail is because after he finalizes the list, all the latecomers will not be dealt with so he can keep the remaining balance.


You know that thought has crossed my mind more than once in the past few days. The longer he drags this thing out, the more people there are who will forget about their money, especially people who are owed $100 or less, I can imagine I'd have written it off by now if I wasn't waiting on several thousand dollars. But if you add up all those small-value accounts it probably amounts to a nice little chunk of change that will be sitting unclaimed after all this is through. And I would even bet that it has been factored into the agreement with IAFCU that they maybe get a slice of the leftovers as well, plus they get a ton of potential new customers for their credit union too.
member
Activity: 80
Merit: 10
July 12, 2013, 04:25:49 PM
You better hope that you exported your trade history + your account balance. Because while it's time to go to court he can just delete the database that has your account balance in it, and you have no proof that you ever deposited to the site.

Better than that i have the localtill deposit Transaction ID #, I have the Bank of America slip, and i have 1.6K missing in my personal accounts (removed as cash) the same exact day. And i have a NYDFS case submitted the next day and 3 days after that it was opened by NYDFS (this is back in april when they closed. Day they close is when i deposited.)

As i have said to them and localtill, all this is more than enough info to gather my funds. Localtill finally admitted that they "found/traced my funds" and bitfloor would credit them to my account. But then my bitfloor account doesnt log in. AND when i hit forgot password, it never sends the reset email. When i try it (password reset) with another 100% unused account i get a reset email, even though i absolutely never used this email.

Kind of feel its their way of "sticking it to me" because i reported them to NYDFS. So they block me accessing it. And block my password resets. And never respond to my emails.

Eventually this will catch up with Roman, if NYDFS decides hes playing games, away he goes (meaning court, payouts, jail, whatever the result).

All any of us care for is getting our money back, of which has been gone for 3 almost 4 months. And if someone didnt care about their money, they probably wouldnt be in bitcoin or on this forum.

Anyone feel like they are just running the clock out on us?  There has to be a limit on the amount of time that can pass before we can file. ?

Well by some magical means my account login no longer works. With about 1.6K in there it doesnt seem it will be coming out. And with bitfloor support not responded there is nothing left to do.

It is bitfloor support to help, or it is back to the New York Department of Financial Services to open a new case on Bitfloor. Goes from being a localtill problem, to being a bitfloor problem. When will it cease!

You better hope that you exported your trade history + your account balance. Because while it's time to go to court he can just delete the database that has your account balance in it, and you have no proof that you ever deposited to the site.

A screenshot of account balances/activity would be sufficient, yes?

If this shit goes through, I will withdraw my weak ass joke. Until then, Roam and steal, man, roam and steal. Tongue 
hero member
Activity: 854
Merit: 500
July 12, 2013, 04:01:57 PM
I would think that if Roman or anyone representing Bitfloor truly wanted to return the money that is owed, they would start by sending out an email to everyone.
He has a database with all the info for each account.
I wouldn't even know this was going on if I hadn't searched bitfloor on the forum.  Sad

I don't think Roman cares too much about anything at all beyond himself.. and I think we are lucky anything is happening at all.

It's not like his reputation can be any worse anyway.

You can see from old videos (https://www.youtube.com/watch?v=F7SsavHX6tc) that he is just some hipster who knows how to code a trading engine and started his own exchange, but knew nothing about fiat banking and how to deal with the government. I'm sure he never thought he will have to deal with a $2.8M check, but that's how it ended and there are thousands of people who want to physically harm him because of what happened.

Also the reason why you didn't get an e-mail is because after he finalizes the list, all the latecomers will not be dealt with so he can keep the remaining balance.
full member
Activity: 135
Merit: 100
July 12, 2013, 03:14:21 PM
I would think that if Roman or anyone representing Bitfloor truly wanted to return the money that is owed, they would start by sending out an email to everyone.
He has a database with all the info for each account.
I wouldn't even know this was going on if I hadn't searched bitfloor on the forum.  Sad

I don't think Roman cares too much about anything at all beyond himself.. and I think we are lucky anything is happening at all.
sr. member
Activity: 270
Merit: 250
July 12, 2013, 03:08:17 PM
I would think that if Roman or anyone representing Bitfloor truly wanted to return the money that is owed, they would start by sending out an email to everyone.
He has a database with all the info for each account.
I wouldn't even know this was going on if I hadn't searched bitfloor on the forum.  Sad
full member
Activity: 135
Merit: 100
July 12, 2013, 02:42:06 PM
I'm not sure how it is reasonable to wait for everyone to have all of their information in before refunds are sent out. Especially since I can't even get into my account until my two-factor authentication is reset (which I haven't heard anything about from Bitfloor support). Do you think it's reasonable for you to have to wait for people like me or people that aren't paying attention and don't even know about the refund process yet?

well, since there is only one account that has everyone's refund money in it.. and that account is frozen until the bank sends the refunds out (I was told this by the bank manager who set up Roman's account for him) it certainly does make sense, seems reasonable.. and, to me, probable that the refunds will be processed, if not all at once, then certainly most all at once.. and perhaps some latecomers will get processed later. But since what we are waiting for is Roman Shtylman to decide it's time to hand over the list to IAFCU, we could still be waiting a long time, and yes possibly until he has everyones info ready to go.

We all know how long it takes him to take care of simple responsibilities.. and my condolences to those people who actually need a response from him in order to proceed, because communicating with his customers sure as shit aint one of his strong points.. if he has any
full member
Activity: 135
Merit: 100
July 12, 2013, 02:26:09 PM
So far so good!

I just received my call from IAFCU. My account is set up, and I now have my account and routing number to provide to Bitfloor.

She said she was about to call a million more people so if you are waiting for a call from IAFCU keep your phone on!
full member
Activity: 224
Merit: 100
July 12, 2013, 02:15:47 PM
Great news.
But, any info for someone like me with only $105 to get back?  Are they supposed to be calling us with less than $3000?

Has anyone who had less than $3k in bitfloor actually gotten a refund yet?

Have either of you successfully logged in and requested a withdrawal?


I did mine the day I first heard of it, which I think was the day after they announced it.
hero member
Activity: 854
Merit: 500
July 12, 2013, 12:35:35 PM
Why didn't you guys do this months ago? It seems funny that... well, he's finally returning everyone's money, let's file the complaint now... wtf? lol. Why didn't you move forward months ago? Same to you BCB

If anyone buys me a flight to NY I will personally be your agent against Bitfloor.
hero member
Activity: 504
Merit: 500
WTF???
July 12, 2013, 12:10:06 PM
You better hope that you exported your trade history + your account balance. Because while it's time to go to court he can just delete the database that has your account balance in it, and you have no proof that you ever deposited to the site.

Better than that i have the localtill deposit Transaction ID #, I have the Bank of America slip, and i have 1.6K missing in my personal accounts (removed as cash) the same exact day. And i have a NYDFS case submitted the next day and 3 days after that it was opened by NYDFS (this is back in april when they closed. Day they close is when i deposited.)

As i have said to them and localtill, all this is more than enough info to gather my funds. Localtill finally admitted that they "found/traced my funds" and bitfloor would credit them to my account. But then my bitfloor account doesnt log in. AND when i hit forgot password, it never sends the reset email. When i try it (password reset) with another 100% unused account i get a reset email, even though i absolutely never used this email.

Kind of feel its their way of "sticking it to me" because i reported them to NYDFS. So they block me accessing it. And block my password resets. And never respond to my emails.

Eventually this will catch up with Roman, if NYDFS decides hes playing games, away he goes (meaning court, payouts, jail, whatever the result).

All any of us care for is getting our money back, of which has been gone for 3 almost 4 months. And if someone didnt care about their money, they probably wouldnt be in bitcoin or on this forum.

I was petitioning since day 1 that someone should file a case against BitFloor. I can also send you my BoA deposit slip and .csv export of my trading history if you need further proof of balances against him.


Why didn't you guys do this months ago? It seems funny that... well, he's finally returning everyone's money, let's file the complaint now... wtf? lol. Why didn't you move forward months ago? Same to you BCB
BCB
vip
Activity: 1078
Merit: 1002
BCJ
July 12, 2013, 12:07:45 PM
Anyone located in NYC who is owed funds or BTC.  If so PM me.
hero member
Activity: 854
Merit: 500
July 12, 2013, 11:49:44 AM
You better hope that you exported your trade history + your account balance. Because while it's time to go to court he can just delete the database that has your account balance in it, and you have no proof that you ever deposited to the site.

Better than that i have the localtill deposit Transaction ID #, I have the Bank of America slip, and i have 1.6K missing in my personal accounts (removed as cash) the same exact day. And i have a NYDFS case submitted the next day and 3 days after that it was opened by NYDFS (this is back in april when they closed. Day they close is when i deposited.)

As i have said to them and localtill, all this is more than enough info to gather my funds. Localtill finally admitted that they "found/traced my funds" and bitfloor would credit them to my account. But then my bitfloor account doesnt log in. AND when i hit forgot password, it never sends the reset email. When i try it (password reset) with another 100% unused account i get a reset email, even though i absolutely never used this email.

Kind of feel its their way of "sticking it to me" because i reported them to NYDFS. So they block me accessing it. And block my password resets. And never respond to my emails.

Eventually this will catch up with Roman, if NYDFS decides hes playing games, away he goes (meaning court, payouts, jail, whatever the result).

All any of us care for is getting our money back, of which has been gone for 3 almost 4 months. And if someone didnt care about their money, they probably wouldnt be in bitcoin or on this forum.

I was petitioning since day 1 that someone should file a case against BitFloor. I can also send you my BoA deposit slip and .csv export of my trading history if you need further proof of balances against him.
newbie
Activity: 12
Merit: 0
July 12, 2013, 11:34:30 AM
You better hope that you exported your trade history + your account balance. Because while it's time to go to court he can just delete the database that has your account balance in it, and you have no proof that you ever deposited to the site.

Better than that i have the localtill deposit Transaction ID #, I have the Bank of America slip, and i have 1.6K missing in my personal accounts (removed as cash) the same exact day. And i have a NYDFS case submitted the next day and 3 days after that it was opened by NYDFS (this is back in april when they closed. Day they close is when i deposited.)

As i have said to them and localtill, all this is more than enough info to gather my funds. Localtill finally admitted that they "found/traced my funds" and bitfloor would credit them to my account. But then my bitfloor account doesnt log in. AND when i hit forgot password, it never sends the reset email. When i try it (password reset) with another 100% unused account i get a reset email, even though i absolutely never used this email.

Kind of feel its their way of "sticking it to me" because i reported them to NYDFS. So they block me accessing it. And block my password resets. And never respond to my emails.

Eventually this will catch up with Roman, if NYDFS decides hes playing games, away he goes (meaning court, payouts, jail, whatever the result).

All any of us care for is getting our money back, of which has been gone for 3 almost 4 months. And if someone didnt care about their money, they probably wouldnt be in bitcoin or on this forum.
hero member
Activity: 854
Merit: 500
July 12, 2013, 09:46:45 AM
I'm not sure how it is reasonable to wait for everyone to have all of their information in before refunds are sent out. Especially since I can't even get into my account until my two-factor authentication is reset (which I haven't heard anything about from Bitfloor support). Do you think it's reasonable for you to have to wait for people like me or people that aren't paying attention and don't even know about the refund process yet?

There's no way he can wait for all of his customers to input their info. I'm guessing SpottedMarley's method means that he will pay out the majority of his clients (Everyone who inputted their info on day 1 or day 2) at first. Then everyone else will get their payout much later in the future.

Also, can someone with the error take a screenshot of what error it is and when it happens (After login, after withdraw, etc.)
hero member
Activity: 707
Merit: 500
July 12, 2013, 09:40:04 AM
Has anyone who had less than $3k in bitfloor actually gotten a refund yet?

Based on the information I've received and have posted here, it seems reasonable to conclude that nobody will get their money until everyone gets their money.

Here's how I draw my conclusion:

All of the refund money, more than $2.8M total, is in a single account at IAFCU and that account is frozen.

KYC is the reason for the current delay.

Roman is collecting everyone's bank information.

If you have less than $3k owed to you, you can give him YOUR bank account information, Roman will do the KYC work on those himself.

If you have more than $3k owed to you, you have to set up an IAFCU account and give him THAT bank account information. IAFCU is doing their own KYC.

At some point Roman will provide IAFCU with a list of accounts to send the money to.

I am guessing, but it seems reasonable to assume that he will wait until he has everyone's info and then will hand over the list to IAFCU to disperse.

If anyone else has kept up with the information coming out and has another idea of how it might go, please share.




I'm not sure how it is reasonable to wait for everyone to have all of their information in before refunds are sent out. Especially since I can't even get into my account until my two-factor authentication is reset (which I haven't heard anything about from Bitfloor support). Do you think it's reasonable for you to have to wait for people like me or people that aren't paying attention and don't even know about the refund process yet?
hero member
Activity: 854
Merit: 500
July 12, 2013, 05:56:13 AM
Well by some magical means my account login no longer works. With about 1.6K in there it doesnt seem it will be coming out. And with bitfloor support not responded there is nothing left to do.

It is bitfloor support to help, or it is back to the New York Department of Financial Services to open a new case on Bitfloor. Goes from being a localtill problem, to being a bitfloor problem. When will it cease!

You better hope that you exported your trade history + your account balance. Because while it's time to go to court he can just delete the database that has your account balance in it, and you have no proof that you ever deposited to the site.
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