Bitmain's Released Antminer S9, World's First 16nm Miner Ready to Order - page 257.

Biodom

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Quote from: philipma1957 on August 21, 2016, 05:32:11 PM

Quote from: not.you on August 21, 2016, 05:21:02 PM

I would rather they simply honored the warranty. If it breaks in the first 90 days it gets replaced without a lot of rigamarole on their part. Buying a miner and getting a 10% coupon on the next is worthless if the miner I bought only performs to 66% of spec. There are a lot of tech companies that provide excellent and reliable warranties. Bitmain could be one if they wanted to.

Yeah but the shipping back to China at high cost is a killer along with no cross shipping.

It is not like an Intel CPU which ships at low cost. BTW When I killed my Intel i5 6600k I had two options cross ship at an extra cost of 25 usd or send it in and wait . I went the cheap way and had a new CPU in 8 days. If I cross shipped for 25 extra I could wait to ship the dead one back and would of had it in 2 days. I did not need it that fast so I saved the 25 extra cost.

I actually do not hate bitmaintech but they are a bit short on service if gear breaks down. They need to adapt on this.

Some reasons:

1) they are helping gpu miners with their short warranty
2) break even on asic gear is not 60 to 120 days. So the 90 day warranty means your gear is almost certain to not roi under warranty this helps gpu mining
3) they are pretty well known for not honoring warranty this helps gpu mining

Basically here is my Eth setup and I convert most coins to btc. Bitmaintech has created demand for gpu mining. Mostly over their warranty issues.
18 cards two 4 card rigs and five 2 card rigs. Every piece has at least 1 year warranty or more. Most have a 2 year warranty.

https://i.imgur.com/R72hWho.png

phil, what are you doing?

releasing the "secret" of how to get the same amount of btc with 2.5-3 times less watts and a real warranty?

philipma1957

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'The right to privacy matters'

Quote from: not.you on August 21, 2016, 05:21:02 PM

I would rather they simply honored the warranty. If it breaks in the first 90 days it gets replaced without a lot of rigamarole on their part. Buying a miner and getting a 10% coupon on the next is worthless if the miner I bought only performs to 66% of spec. There are a lot of tech companies that provide excellent and reliable warranties. Bitmain could be one if they wanted to.

Yeah but the shipping back to China at high cost is a killer along with no cross shipping.

It is not like an Intel CPU which ships at low cost. BTW When I killed my Intel i5 6600k I had two options cross ship at an extra cost of 25 usd or send it in and wait . I went the cheap way and had a new CPU in 8 days. If I cross shipped for 25 extra I could wait to ship the dead one back and would of had it in 2 days. I did not need it that fast so I saved the 25 extra cost.

I actually do not hate bitmaintech but they are a bit short on service if gear breaks down. They need to adapt on this.

Some reasons:

1) they are helping gpu miners with their short warranty
2) break even on asic gear is not 60 to 120 days. So the 90 day warranty means your gear is almost certain to not roi under warranty this helps gpu mining
3) they are pretty well known for not honoring warranty this helps gpu mining

Basically here is my Eth setup and I convert most coins to btc. Bitmaintech has created demand for gpu mining. Mostly over their warranty issues.
18 cards two 4 card rigs and five 2 card rigs. Every piece has at least 1 year warranty or more. Most have a 2 year warranty.

Biodom

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Quote from: philipma1957 on August 21, 2016, 05:16:28 PM

I have been contacted by Yoshi of Bitmain warranty.

I will need to pull board take photos and send to Colorado. Better then spending 110-149 to ship to China.

I will drive to the solar array on monday and pull boards. I will continue to post how it is handled. Include Emails with redacted info I.E. my personal info. I go back to older times in BTC when BFL and real asic ripoffs were all over the place. So I actually want Bitmaintech to figure a better warranty method. Including the idea I posted above. I.E. a discount for no warranty Since shipping a piece of gear and spending 110-150 to be told no warranty is bad for business.

I salute you for your efforts and I get it that you want it to be better for everyone.
Hopefully, it would not be a one-off deal, but something that will change their understanding of the situation.
People cannot continue to buy miners that brake even in a year while warranty is so inadequate.
That said, no warranty at all is just a recipe for potential abuse. They need to make it 1 year.

not.you

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I would rather they simply honored the warranty. If it breaks in the first 90 days it gets replaced without a lot of rigamarole on their part. Buying a miner and getting a 10% coupon on the next is worthless if the miner I bought only performs to 66% of spec. There are a lot of tech companies that provide excellent and reliable warranties. Bitmain could be one if they wanted to.

philipma1957

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'The right to privacy matters'

I have been contacted by Yoshi of Bitmain warranty.

I will need to pull board take photos and send to Colorado. Better then spending 110-149 to ship to China.

I will drive to the solar array on monday and pull boards. I will continue to post how it is handled. Include Emails with redacted info I.E. my personal info. I go back to older times in BTC when BFL and real asic ripoffs were all over the place. So I actually want Bitmaintech to figure a better warranty method. Including the idea I posted above. I.E. a discount for no warranty Since shipping a piece of gear and spending 110-150 to be told no warranty is bad for business.

not.you

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I have room for one more S9 but considering the problems people are having and the lack of meaningful warranty support (of which Phil is really just the latest - although technically he hasn't been denied warranty yet but considering the hassle and expense to even see if you will get lucky and have it honored, well...) I think I will forgo another antminer. The two S9's I have are working reasonably well so far, although one of them has a problematic board so I have to run it underclocked. But I think I will consider myself lucky and wait for something from a bitmain competitor for my next miner. Since I am only running three high wattage miners total, having one arrive broken without warranty would be a huge impediment towards ROI. Especially when ROI is already many, many months out from purchase.

I have a few GPU's working on alts, I may look in that direction for future mining expansion instead also.

philipma1957

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Quote from: Shiroslullaby on August 21, 2016, 11:17:36 AM

Man. With all these complaints I guess Im glad I didnt get one of these miners.
philipma1957 definitely knows what hes doing, so there would be no hope for a noob like me to get this running properly lol.
I guess I would consider their "warranty" useless at this point...

Quote from: Sierra8561 on August 21, 2016, 10:12:24 AM

Quote from: philipma1957 on August 20, 2016, 09:19:32 PM

Yeah I'm not spending over 100 to ship it to Hong Kong .

I will pester Yoshi from bitmainwarranty. See what he can do.

No luck with s9 repairs through bitmain warranty, they forwarded my gear to Hong Kong. Hopefully they are able to soon.

Quote from: wmabern on August 21, 2016, 11:21:12 AM

Quote from: Sierra8561 on August 21, 2016, 10:12:24 AM

Quote from: philipma1957 on August 20, 2016, 09:19:32 PM

Yeah I'm not spending over 100 to ship it to Hong Kong .

I will pester Yoshi from bitmainwarranty. See what he can do.

No luck with s9 repairs through bitmain warranty, they forwarded my gear to Hong Kong. Hopefully they are able to soon.

Yes, I contacted Bitmain Warranty in Colorado this week regarding my dead S9 board and a bad BB Black board. They said they had no repair parts for S9, but maybe soon.
So I bit the bullet yesterday and sent them both to China. It wasn't cheap. Sad

I better get back some fixed (new) parts.

Now back on this date right here in this quote I gave them a solution to their warranty problems:

Quote from: philipma1957 on August 09, 2016, 09:34:07 PM

Lets face it we all know about bitmaintech and the warranty issues they have.

@ bitmaintech here is a suggestion offer no warranty option and if a buyer takes it give he a coupon to use on a future miner. If the buy wants the warranty don't give them a coupon.

This way the buyer will not take you up on the warranty problems you have. Since you don't honor them anyway.

I certainly would rather buy an s-9 with no warranty and you give me a 10% coupon on my next s-9.
Then no one is in suspense about the warranty.

I would think you see that ETH and ETC are doing pretty well.

Mostly many people like buying from
intel
amd
nvidia
samsung
western digital

to get mining gear with real warranties.

A very good eth rig costs less then your s-9 ,uses less power ,earns btc faster , runs quieter, has a real warranty.

here is their answer:

https://bitcointalksearch.org/topic/m.15875358

Quote from: BITMAIN on August 10, 2016, 02:20:40 AM

Quote from: philipma1957 on August 09, 2016, 09:34:07 PM

Lets face it we all know about bitmaintech and the warranty issues they have.

@ bitmaintech here is a suggestion offer no warranty option and if a buyer takes it give he a coupon to use on a future miner. If the buy wants the warranty don't give them a coupon.

This way the buyer will not take you up on the warranty problems you have. Since you don't honor them anyway.

I certainly would rather buy an s-9 with no warranty and you give me a 10% coupon on my next s-9.
Then no one is in suspense about the warranty.

I would think you see that ETH and ETC are doing pretty well.

Mostly many people like buying from
intel
amd
nvidia
samsung
western digital

to get mining gear with real warranties.

A very good eth rig costs less then your s-9 ,uses less power ,earns btc faster , runs quieter, has a real warranty.

Thank you for the suggestion philipma1957, we will consider it.

wmabern

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Visualize whirledps

Quote from: Sierra8561 on August 21, 2016, 10:12:24 AM

Quote from: philipma1957 on August 20, 2016, 09:19:32 PM

Yeah I'm not spending over 100 to ship it to Hong Kong .

I will pester Yoshi from bitmainwarranty. See what he can do.

No luck with s9 repairs through bitmain warranty, they forwarded my gear to Hong Kong. Hopefully they are able to soon.

Yes, I contacted Bitmain Warranty in Colorado this week regarding my dead S9 board and a bad BB Black board. They said they had no repair parts for S9, but maybe soon.
So I bit the bullet yesterday and sent them both to China. It wasn't cheap. Sad

I better get back some fixed (new) parts.

Shiroslullaby

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Man. With all these complaints I guess Im glad I didnt get one of these miners.
philipma1957 definitely knows what hes doing, so there would be no hope for a noob like me to get this running properly lol.
I guess I would consider their "warranty" useless at this point...

Sierra8561

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Quote from: philipma1957 on August 20, 2016, 09:19:32 PM

Yeah I'm not spending over 100 to ship it to Hong Kong .

I will pester Yoshi from bitmainwarranty. See what he can do.

No luck with s9 repairs through bitmain warranty, they forwarded my gear to Hong Kong. Hopefully they are able to soon.

philipma1957

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'The right to privacy matters'

Quote from: tharani on August 21, 2016, 07:14:58 AM

Guy's i was considering buying the s9

I just want to know its daily power consumption in volts.

so that i can calculate the current costs for it.

Also it would be good to know how much would it be able to produce in a day , thanks !!!

volts means nothing

watts is what you want

about 1400 watts per hour that is 1.4 kwatts

which is 33.6 kwatts a day
or 1008 kwatts a month

More for you to consider when buying from bitmaintech:

Quote from: philipma1957 on August 21, 2016, 09:46:00 AM

Quote from: TheYankeesWin! on August 21, 2016, 09:34:31 AM

Quote from: philipma1957 on August 20, 2016, 07:05:45 PM

And as noted in the main s9 one board up and died.

Happened when I went to freq 525. Which I did when I moved it to the solar array.

So we now have 5 and ⅔ s's and 1 s7 running we could add two more s9's as the circuits are 20 amp 240

3 run at about 15-16 amps

so we can max at nine units.

I will post either warranty process on the dead s9 board or I will send it to sidehack to play with.

Here are 2 good boards with light and the one dark board.

Which died after running at freq 525 for under a few hours
Somewere some place I have a spare 18 pin cable maybe it can fix issues. But with tests that I did I think the board is dead.

So Phil what will you do? Are you going to contact bitmainwarranty in the USA?

I sent this email today. Notice I said I wanted to avoid shipping to China and that I am willing to forgo the warranty for an s9 board at a fair price.

tharani

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don't piss me off or else you will see the tigress

Guy's i was considering buying the s9

I just want to know its daily power consumption in volts.

so that i can calculate the current costs for it.

Also it would be good to know how much would it be able to produce in a day , thanks !!!

d57heinz

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Bitcoin Talks Bullshit Walks

Quote from: jermwerty on August 20, 2016, 03:44:52 PM

Seems like everyone is running their S9s in controlled environments? Can anyone who is hosting this summer in non-ideal conditions answer the question?

- What is the approx hottest ambient temp you can run an S9?

Midwest here. I've been as high as 98F with damn near 80-90% humidity. I use two 24 inch fans ported thru a wall for exhaust as well as some fans blowing on the machines. The boards never exceeded 67c pcb and 98 c chip temp. They would have a bit more hw errors on the third board as it heated up but nothing unacceptable. If your going to run it in that hot temps. You have to move great volumes of air

Best Regards
d57heinz

d57heinz

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Bitcoin Talks Bullshit Walks

Quote from: HerbPean on August 20, 2016, 09:07:17 PM

Quote from: not.you on August 20, 2016, 09:02:56 PM

This is small consolation but it is a good bet that sooner or later you will be able to buy a replacement hashboard from bitmainwarranty if you wanted. You might also just see if they can fix it. Shipping to them will cost much less.

Yeah I would try the US company too.

Yea I wouldn't hold your breath there either. Hey @yoshi when you going to send my s7 parts I ordered over a month ago now. Wtf man! Seriously your going to make me do a chargeback!! Make damn sure you pay them with cc Phil

Best regards
d57heinz

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Quote from: philipma1957 on August 20, 2016, 10:07:23 PM

Quote from: edonkey on August 20, 2016, 09:41:53 PM

I've got the power budget for another S9 but I'm not going to risk any more Bitmain purchases.

Hopefully Avalon will ship something competitive in the not too distant future.

Yeah with Avalon when I killed a board he just sold one to me no muss no fuss.

We can add 10 amps at 240 volts to the array maybe 11 amps..

Sorry to hear your loss, phil. My B12 will arrive later next week and I hope I don't fall into this shitty hole.

philipma1957

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Quote from: edonkey on August 20, 2016, 09:41:53 PM

I've got the power budget for another S9 but I'm not going to risk any more Bitmain purchases.

Hopefully Avalon will ship something competitive in the not too distant future.

Yeah with Avalon when I killed a board he just sold one to me no muss no fuss.

We can add 10 amps at 240 volts to the array maybe 11 amps..

edonkey

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I've got the power budget for another S9 but I'm not going to risk any more Bitmain purchases.

Hopefully Avalon will ship something competitive in the not too distant future.

philipma1957

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'The right to privacy matters'

Yeah I'm not spending over 100 to ship it to Hong Kong .

I will pester Yoshi from bitmainwarranty. See what he can do.

HerbPean

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Quote from: not.you on August 20, 2016, 09:02:56 PM

This is small consolation but it is a good bet that sooner or later you will be able to buy a replacement hashboard from bitmainwarranty if you wanted. You might also just see if they can fix it. Shipping to them will cost much less.

Yeah I would try the US company too.

not.you

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This is small consolation but it is a good bet that sooner or later you will be able to buy a replacement hashboard from bitmainwarranty if you wanted. You might also just see if they can fix it. Shipping to them will cost much less.

Topic: Bitmain's Released Antminer S9, World's First 16nm Miner Ready to Order - page 257. (Read 531168 times)