Topic: ★ BITSTARZ.COM - BTC & EUR Casino | Get 200 Free Spins + 5BTC Welcome Package ★ (Read 23700 times)

No, you will get spins on any deposit above 0.05. 20 FS upon deposit and then for 8 more days 20 daily.

Do we need to deposit 5 btc first to get the 180 free spins? and welcome package how does it work?

To continue my analogy: pretty much every bank re-ordered transactions at the time (and many still do) to maximize their overdraft fees. That however doesn't make it right.


But seriously, you honestly have absolutely no sympathy for someone who didn't know and made a bet that their software accepted? And then lost all their money ($8k USD in one particular case) for no reason, than a stupid arbitrary rule that their software should be checking (it's literally 1 line of code). But hey, that's fine because you read the thousands of words in their ToS and knew to avoid it.

You can keep calling it "predatory" or "little gotchas" or whatever else you want. The bottom line is it's extremely common among online casinos. I play in many different casinos and this is a very common rule. Seriously, get the fuck over it and move on.

I hope you can appreciate that when most people see a mundane contract or a "terms of service" they don't expect there's a need to get lawyers involved and just assume they're reasonable. I've logged stats of how many people click "Show Terms" before agreeing, and it's <1% of people even glance at it, let alone study it. This should be used as a chance to do right by your customers, not as an opportunity to selectively screw them.


Actually, this reminds me of Bank of America. They had in their terms:
a) If you use your account when you have no funds, you have to pay an overdraft fee ($35?)
b) They are allowed to re-order transactions that occur in the same day


So what they did was re-order transactions in such a way to maximize the amount of overdraft fees a customer needs to pay. They would put the larger transactions first so the account would be overdrafted, and then charge the overdraft fees over and over for all the small transactions, even though you really had funds in the account at the time.

It was totally allowed by agreements customers signed, and I'm sure you'd defend it, but it's total predatory bullshit. And the law seems to agree with me, they ended up paying a $410 million dollar settlement over it.


The same applies to bitstarz, I'm sure they think they're really clever with their little "gotchas" they left in the ToS, and I'm sure there was a lot of excitement when they realized they could take ~$8k USD from btcgambling's account because he accidentally broke a rule (that their software accepted), but excuse me for not taking the same interpretation.

What if you read every one of the ~4,200 words in their terms and conditions before making your first deposit.

Over the next 3 months you deposit a bunch of times and have a few small cashouts for 2-5x your deposit.

Then you hit huge for 800x your average deposit and celebrate with a few max bets at one denom higher , .03 btc per spin, before cashing out.

After they inform you of the separate 2,400 word terms and conditions that you violated but didn't know existed since it was a pop up that could only be accessed from the right landing page,  they give you your deposit back and only keep the remaining 99.7%  of your balance.

I can't speak on whether or not they are rushing on a solution because I don't work there, but I'd imagine these sort of technical solutions take some time to implement, especially if it has to be coordinated with the game developers.

As far as ToS, if I don't read it then I don't bitch when I lose money because of my failure to read and understand it. Just like any other contract I agree to. That's part of adulthood.

They certainly don't seem to be rushing with the solution. Doubt it would take them very long if they were dedicated to it. Would like to see some progress being made!

Also, do you read the ToS carefully on each and every site you use? As was stated earlier you should be able to assume the rules are reasonable, not that you have to be scared you might lose your funds because you missed something written in the fine print every time you play somewhere.

There's nothing hypocritical about my feedback. It's the same thing I've said here. People tried to blackmail them into paying for the users' own mistakes. I play there and have had no problems at all. They are, indeed, A++++ in my book and all the complaints in this thread are ridiculously stupid, especially from people who weren't even affected.

Wake up, they aren't letting it slide out of generosity and they don't enforce it because they are confident the player is acting maliciously.  They let it slide when it's small because when they enforce it they know there's a good chance that player won't be returning so the seized funds should be more than they expected that player to deposit in the future.


Are you drunk?  Are you intentionally contradicting yourself?  Or am I misunderstanding something and your intention is to point out that Bitstarz is unfair.



The players have no legal stand point.  There are no rules to protect players and there is nobody to enforce them even if there were.  They can do whatever they want and the only way a player can protect them-self is by not shutting the fuck up.

That being said, I agree that calling Bitstarz a scam is a stretch.  I would easily rank them at the top of the long list of softswiss casinos.  After dealing with several of them, Bitstarz is the only one that doesn't try to bury complaints in spam, blatantly ignore me or accuse me of working for another site.  

You're quite the hypocrite though for saying this:

after leaving this feedback:

Sure, and many people have reported their own experience where BitStarz let them slide even though they violated TOS. BitStarz has to make a decision in each case. That is, to let someone slide or to penalize them for violating the rules. They've said themselves (and it looked like others confirmed) that they give people a free pass if they do it once, but when it looks like the user is repeatedly abusing the rules, or they have reason to believe they are setting up alt accounts to get away with the same violation multiple times, THAT is when they don't budge.

It's a business. They can't run a successful business on empathy, and it's not fair to the users who do follow the rules to let others break them without any penalty.

Also, there's nothing unconscionable about their terms of service, from a legal standpoint.

I understand that people have different views, but I really have trouble understanding your position. The vast majority of users will never read a sites Terms of Services, and rely on it to be reasonable. Even if they did read it, it's simply not fair or just that someone making a small mistake (that the site accepts!) leads to confiscation of (unrelated) funds.

It seems to be to be very basic empathy. If you, or someone you cared was acting in good faith and was screwed out of thousands of dollars by a technicality, I have trouble believing your reaction would be: "haha, yeah! Should've studied those terms of service and had it reviewed by my lawyers first! They got me good on the fine print"
 

And besides, the whole "Terms of Service" thing is complete misdirection and wouldn't stand up in any court system that I'm aware of. There is a well established legal concept known as unconscionability which would invalidate such a one-sided predatory condition like this.

LOL I'm not mad at all, I just think it's stupid that people are still claiming they are some kind of scam because of a user who didn't read the terms and conditions. They've paid thousands upon thousands of winnings and people cash out there everyday without any issue, but as soon as someone doesn't understand the rules all of a sudden other people start making ridiculous scam accusations. Someone complained, the company addressed the complaint, improved their terms and conditions, and even agreed to implement a technical solution to the problem. That's great. Now people should shut up about it and stop shitting up their promotional thread like they have been for 3-4 pages now, lol. Personally I think BitStarz handled it professionally, so let's move on!

I'm not bitching about shit that didn't go my way.  In an unregulated environment I think the players need to speak up if they think they are being treated unfairly.  It's the nature of the business that the casino is trying to make as much money as possible.  They're going to push the limits untill the players push back.


They've already taken steps to make it better by making the terms more visible.  That's great if they implement the automatic restriction.

Are you mad because fewer players will have their funds seized?I don't get it.

Every single site you ever go to on the internet has terms and conditions. It's your responsibility to read and understand them. If you fail to do so, you lose the right to bitch about shit when it doesn't go your way.

Regardless, BitStarz already said they are working on a solution to restrict those bets from even being possible when using bonus funds, so they are actively addressing the issue people are complaining about.

Seriously, stop whining and bitching... you just look ridiculous.

1000 people that have never gambled at an online casino before decide to make Bitstarz their first after seeing an add on an affiliate site.  If they all deposited 100 euro, how many of them do you think would make a bet over 5 euro ?

Based on what "we've" seen? You mean a player not understanding terms and conditions that are the same as many, many other casinos? Give me a break. I've played on BitStarz for over a year now with no problems ever. Follow the rules and you won't have any problems. Better yet, don't accept the bonuses. It's easy to click the little "forfeit" button. In fact, most bonuses have to be accepted. They aren't automatic in most cases.

Lots of whiners and complainers in this thread who have no clue what they are talking about. 

BitStarz rocks!! 

In my eyes it is totally worthless banner to add on the site.
Who is Bitcoingg.com to issue certificates?

Wtf is Bitcoin GG Certificate of trust???
Everyone can buy this certificate that's mean it is worth zero.