Topic: BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%) - page 14. (Read 264904 times)

Hi money was credited

I'm waiting for two weeks on my account verification. Please have a look:

 #IIA-740-33267

These guys are golden

Hello,btc-e.com
  My money has been held for 11 days, i open a ticket on 26 november, my Ticket: #RWV-380-75735
  Can you help to verify my credentials and unhold my money asap.
  Thanks.
 

This is my issue:

ticket:
Dear BTC-E support,

first, I would like to say that this is my 3rd support ticket. My first two support tickets are being ignored and I've choosed to close them. On November 12th, I've wire-transfered money (500 USD) to my btc-e account. It has already been 23 days since I've made the transaction. I would like to know, why are you ignoring your paying customers. In my state, this is considered illegal behaviour. Since I am from Czech republic, where your bank is housed, I am determined to contact them on Monday due to this unpleasant affair. The transaction was valid and confirmed, and I know, that the money arrived on your account. My bank confirmed, that I filled all the fields correctly, so there is no problem on my side. I am sending you all the documents I have regarding the transaction. One is a statement in a pdf file from my bank and the other one is a scanned order of payment in 300dpi jpg. I hope this will be enough, since I want you to solve this asap. However if anything else is needed, please do not hesitate to contact me. I would like you to know, that I am very unsatisfied with your ignorance and lack of any interest in helping me and I want you to be sure, that I won't let this just fade away.

Thanks in advance,
...

This is my 3rd support ticket. My first two tickets were succesfully ignored. Had anyone actually managed to solve this ?
Is there any chance I could get my money soon?

have ur positions closed

Has anyone figured out how withdrawals from MT4 work?

They said withdrawals are processed in 24h but that is not the case for me. I made 2 withdrawal requests, it took two days for the money to arrive in my account. Now I am waiting for a third and it's like 36h. If they send the money instantly to MT4, why does it take so much to withdraw? What is involved in this "processing"?

If anyone has experience please share it with me here. Others may benefit as well.


Thank you!

Nobody would ask you your password if they were really from support, what possible use could they have for that?

dude it's a fucking scam

This guy wanted my email pass, so I don't think that's legit However I made a new support ticket #VBO-779-37996, so I hope that maybe a miracle will happen and these fucking ignorants will contact me soon.

You can contact the admin via skype: btc-e.support from thailand.
I have contacted and he treated my problems quickly.

Hello,btc-e.com
  My money has been held for 11 days, i open a ticket on 26 november, my Ticket: #RWV-380-75735
  Can you help to verify my credentials and unhold my money asap.
  Thanks.
  

This is my issue:

ticket:
Dear BTC-E support,

first, I would like to say that this is my 3rd support ticket. My first two support tickets are being ignored and I've choosed to close them. On November 12th, I've wire-transfered money (500 USD) to my btc-e account. It has already been 23 days since I've made the transaction. I would like to know, why are you ignoring your paying customers. In my state, this is considered illegal behaviour. Since I am from Czech republic, where your bank is housed, I am determined to contact them on Monday due to this unpleasant affair. The transaction was valid and confirmed, and I know, that the money arrived on your account. My bank confirmed, that I filled all the fields correctly, so there is no problem on my side. I am sending you all the documents I have regarding the transaction. One is a statement in a pdf file from my bank and the other one is a scanned order of payment in 300dpi jpg. I hope this will be enough, since I want you to solve this asap. However if anything else is needed, please do not hesitate to contact me. I would like you to know, that I am very unsatisfied with your ignorance and lack of any interest in helping me and I want you to be sure, that I won't let this just fade away.

Thanks in advance,
...

This is my 3rd support ticket. My first two tickets were succesfully ignored. Had anyone actually managed to solve this ?
Is there any chance I could get my money soon?

This is my 3rd support ticket. My first two tickets were succesfully ignored. Had anyone actually managed to solve this ?
Is there any chance I could get my money soon?