BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%) - page 17.

ginbank

newbie

Activity: 57

Merit: 0

Quote from: luicon on December 02, 2013, 05:19:25 PM

i was pretty scared with so many bad comments there
i sent a SEPA 5 days ago and i received it now, (no mail notifications, i just see it in the balance)

happy i had no problems over there...

wih you good luck to anyone with problems

Did you send EUR?
When you go to finances, then withdraw, do you have a money HOLD or can you withdraw funds?

btc-e.com

legendary

Activity: 1694

Merit: 1002

Update bitcoin wallet. Hold deposit 30 min #btce

btc-e.com

legendary

Activity: 1694

Merit: 1002

Quote from: meelos on December 04, 2013, 05:44:21 AM

OK, My deposit was credited today. Only took 50 days and God knows how much lost in potential gains... But I'm just grateful to have my money back.
... Now how to get it back out.... Hmmm.

Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.

btc-e.com

legendary

Activity: 1694

Merit: 1002

Quote from: 8fold on December 04, 2013, 05:45:48 AM

This just in... http://www.reddit.com/r/Bitcoin/comments/1s2f6j/dont_deposit_into_btce_withdrawals_arent_working/
EDIT: It seems withdrawals work for some people...

I'm also having trouble withdrawing from MetaTrader4... it's been 40h since I requested my withdrawal... and 8h ago requested another one...

https://twitter.com/btcecom

Email issues fixed #btce

btc-e.com

legendary

Activity: 1694

Merit: 1002

Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.

btc-e.com

legendary

Activity: 1694

Merit: 1002

Quote from: meelos on December 03, 2013, 09:54:05 AM

49 Days and counting since I sent my $10,000 USD to BTC-E.

Still not credited my account.

Still not replying to my support requests:

Ticket: #MGE-636-15561 - (English)

Ticket: #YWL-573-46478 - (Russian)

49 днeй и пoдcчeтa гoлocoв, тaк кaк я oтпpaвил cвoиx $ 10000 USD к БTД-E.

Дo cиx пop нe пepeчиcлил мoй cчeт.

Дo cиx пop нe oтвeчaя нa мoи пpocьбы пoддepжки:

билeт: #MGE-636-15561 - (Aнглийcкий)

билeт: #YWL-573-46478 - (Pyccкий)

#180774139 +XXXX USD Manual deposit wire
03.12.13
22:05:02

8fold

sr. member

Activity: 391

Merit: 250

This just in... http://www.reddit.com/r/Bitcoin/comments/1s2f6j/dont_deposit_into_btce_withdrawals_arent_working/
EDIT: It seems withdrawals work for some people...

I'm also having trouble withdrawing from MetaTrader4... it's been 40h since I requested my withdrawal... and 8h ago requested another one...
EDIT2: I've finally been credited the funds from MT4 into btc-e account balance... it took 42h though...

meelos

newbie

Activity: 38

Merit: 0

OK, My deposit was credited today. Only took 50 days and God knows how much lost in potential gains... But I'm just grateful to have my money back.
... Now how to get it back out.... Hmmm.

haos

jr. member

Activity: 57

Merit: 0

Quote from: kweks on December 03, 2013, 10:10:05 PM

For everyone who has 'success stories' - I can only assume it's the first time you've sent a wire.
they seem to add the first wire without delay, but the rest.. good luck.

I have sent 3 wires in USD within one week and received them within 24-48 hours each.
After presenting them the ID i was able to withdraw BTC.
But... since their last upgrade early this week they stopped accepting wires from US, so i have to look for another exchange.

btcforall777

full member

Activity: 235

Merit: 250

anybody know how to reset meta trader 4 password on BTC-E?

please help!

findiggle

newbie

Activity: 11

Merit: 0

Quote from: kweks on December 03, 2013, 10:10:05 PM

For everyone who has 'success stories' - I can only assume it's the first time you've sent a wire.
they seem to add the first wire without delay, but the rest.. good luck.

. . . unless that transfer is large enough to be deemed useful, it seems. I haven't heard many stories of even several thousand dollars going through to BTC-e without some unexplained delay, whether first or subsequent transfer. I'm sure they let the first, small transfer through; after all, you have to gain people's trust somehow.

See http://www.coindesk.com/btc-e-exchange-banking-issues/.

I'm in my fourth week of waiting on a meaningful response to my first-transfer issues (#GBT-464-60851, if support is listening).

- Findiggle.

kweks

newbie

Activity: 15

Merit: 0

For everyone who has 'success stories' - I can only assume it's the first time you've sent a wire.
they seem to add the first wire without delay, but the rest.. good luck.

x.org

newbie

Activity: 16

Merit: 0

Free version of BTC-e.com Trader Client available:

Get on play.google.com:
https://play.google.com/store/apps/details?id=com.zlab.btcmonitorfree
http://developer.android.com/images/brand/en_generic_rgb_wo_60.png

I will be glad reviews.

waqas

sr. member

Activity: 378

Merit: 250

Quote from: cartof on December 03, 2013, 11:37:55 AM

Quote from: gmoneyjive on November 30, 2013, 10:30:49 PM

Quote from: gmoneyjive on November 30, 2013, 01:20:04 PM

Quote from: btc-e.com on November 30, 2013, 02:23:57 AM

https://btc-e.com/exchange/ppc_usd

It's good that you're adding PPC/USD support (I asked for it a month ago), and it's good that you are active on this forum, but what is going on with your support? Have you read the previous posts? Here's my issue: I attempted to transfer $35000 USD from btc-e to metatrader 4, and it never showed up. I've submitted many tickets, but no one has responded in 10 days. I know you are reading them because you have cleaned up several tickets with the same topic and merged them into one (#ZKU-282-17522). Please help!!

UPDATE: BTC-e fixed the problem, the money is back in my account. The actions I took were:

1. Posting on the newbie forum (since that was my only choice at the time)
2. Posting/quoting "btc-e.com" above
3. PMing btc-e.com on this forum
4. Emailing [email protected] and [email protected] instead of just [email protected] (which just generates an automated response for you to submit a ticket)
5. Tweeting @btcecom with the problem
6. Commenting on the btc-e.com news tab, both under the MetaTrader 4 and most recent news articles
7. Submitted a ticket in Russian instead of English

I have no idea what got through to them, or whether it was the cumulative effort, but it worked. I suggest all those with continuing problems do the same.

I'm trying all the above, plus I sent a PM to user "finsupport" on their website.

I think they are updating site and system just because of this taking too much time hope they must reply you soon

cartof

newbie

Activity: 14

Merit: 0

Quote from: gmoneyjive on November 30, 2013, 10:30:49 PM

Quote from: gmoneyjive on November 30, 2013, 01:20:04 PM

Quote from: btc-e.com on November 30, 2013, 02:23:57 AM

https://btc-e.com/exchange/ppc_usd

It's good that you're adding PPC/USD support (I asked for it a month ago), and it's good that you are active on this forum, but what is going on with your support? Have you read the previous posts? Here's my issue: I attempted to transfer $35000 USD from btc-e to metatrader 4, and it never showed up. I've submitted many tickets, but no one has responded in 10 days. I know you are reading them because you have cleaned up several tickets with the same topic and merged them into one (#ZKU-282-17522). Please help!!

UPDATE: BTC-e fixed the problem, the money is back in my account. The actions I took were:

1. Posting on the newbie forum (since that was my only choice at the time)
2. Posting/quoting "btc-e.com" above
3. PMing btc-e.com on this forum
4. Emailing [email protected] and [email protected] instead of just [email protected] (which just generates an automated response for you to submit a ticket)
5. Tweeting @btcecom with the problem
6. Commenting on the btc-e.com news tab, both under the MetaTrader 4 and most recent news articles
7. Submitted a ticket in Russian instead of English

I have no idea what got through to them, or whether it was the cumulative effort, but it worked. I suggest all those with continuing problems do the same.

I'm trying all the above, plus I sent a PM to user "finsupport" on their website.

meelos

newbie

Activity: 38

Merit: 0

49 Days and counting since I sent my $10,000 USD to BTC-E.

Still not credited my account.

Still not replying to my support requests:

Ticket: #MGE-636-15561 - (English)

Ticket: #YWL-573-46478 - (Russian)

49 днeй и пoдcчeтa гoлocoв, тaк кaк я oтпpaвил cвoиx $ 10000 USD к БTД-E.

Дo cиx пop нe пepeчиcлил мoй cчeт.

Дo cиx пop нe oтвeчaя нa мoи пpocьбы пoддepжки:

билeт: #MGE-636-15561 - (Aнглийcкий)

билeт: #YWL-573-46478 - (Pyccкий)

realcoin

sr. member

Activity: 364

Merit: 250

Quote from: kweks on December 03, 2013, 04:08:03 AM

...(BitStamp) - but haha! They've slapped a 20 day withdrawal block on my account. Naturally, they're not replying to tickets, or when I send them the ID.

Latest they responded at third day and solved every issue I had.
But at these days BTC becomes again much more popular, it should be self-evident that all this small BTC companies have problems to solve this amount of request, new costumers etc...

kweks

newbie

Activity: 15

Merit: 0

Just an update for me.
It's been over three weeks since I sent a wire. After about 1.5 of them closing tickets, etc etc - they finally reply saying: Funds are found, will add today. Need to see your company documents.

Sent company documents (along w/ all the ID, residence, bank + wire proofs) - and nothing for another 2 weeks, except for them closing the tickets. Funds have still not been added.

Finally thought: fuck it, I'll take my business to an exchange that's more professional (BitStamp) - but haha! They've slapped a 20 day withdrawal block on my account. Naturally, they're not replying to tickets, or when I send them the ID.

Seriously, great way to run a company guys.

cartof

newbie

Activity: 14

Merit: 0

Quote from: Atlanteus on December 02, 2013, 02:43:45 PM

Hello, just to share my experience, here my topic in the french froum
https://bitcointalksearch.org/topic/sepa-transfert-avec-btc-e-342491
I've been waiting 17 days to be credited on my btc-e account, so a lot of stress and anger, but they finally did it.
I think they are overtaken by events and the bitcoin rush...
So my advice is just keep one ticket (open a lot just take them more time to check all), and refresh it if they close it without any answer. Be patient, i think it's not a scam, just a small team and a small website which has increased to fast !!!
++

I confirm that I have received the deposit after 3 weeks of waiting

realcoin

sr. member

Activity: 364

Merit: 250

Quote

We don't accept any more international wire transfers from US Citizens or from US Bank
All transfers from UC Citizens or US Bank will be refused by bank

Our bank may ask your documents due to a high fraud activity. If you seen in your btc-e account a money hold please provide a copy of you ID and utility bill in high res quality (>300DPI), create ticket with your ID in subject at https://hdbtce.kayako.com and upload your docs inside
https://btc-e.com/profile#funds/deposit/usd

How often, or at which amount they ask for ID documents? Are deposits with 5k-10k USD faster, than minimum of 2k?

Topic: BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%) - page 17. (Read 264920 times)