I just opened an account at BTC-E.
First login was successful. After logging out, I tried to login again after some minutes. But I did not succeed - allegedly wrong password.
I tried 3 times, now the account is blocked for 30 min.
So I clicked "forgot password" and entered my email, but I did not receive any email with further instructions (I tried 2 times to no avail).
I also checked my spamfolder - no email received even after 40 minutes.
What's wrong - server overload or serious problem? (the website is otherwise responsive - no signs of an overload)
Despite their constant PR and support replies to the contrary, THEIR EMAILS ARE NOT GOING THROUGH 100%.
20 hours later - still the same: Login still fails (although using same password as in my first successful login - my browser remembered the password, so no way mistyping can be the cause), and I still don't get any email after submitting my email address from the "Forgot password?" button!
Fortunately I did not yet transfer any BTC funds to them yet - although I had already generated (and noted) my personal BTC address after my first login directly after account creation, so I COULD have transferred BTCs there already! - If I had done so, I could not get hold of my BTC funds now...
What am I supposed to think of all this? Is this the same scam (or incompetence) as "bitmarket.eu"?
Not very encouraging - I am wondering whether I should ever use this platform... maybe vircurex.com is the better choice (they are swiss, right? - slightly higher trading fees (0.5%), but that's worth paying - I learned also earlier that the "bitcoin.de" fees were worth paying compared to the fee-less "bitmarket.eu" scam)
Well face it BTC-E.com is fun. The troll box etc. But if you are in the same boat as me. U just lost all your BTC. The reason he isnt replying probabaly because he found out a while back and fixed it by now. But he cant get back your cash...
[...]
PS: Seems like what I was experiencing is the same that
biodieselchris experienced, except that I did not lose any funds (I use Linux, so probably no Windows Trojan stole my password):
WARNING -- I lost access to my account all of a sudden over the weekend -- maybe it was hacked, maybe not, not sure -- but my password suddenly stopped working and the reset function claims a message was sent but either a) none was, or b) the email was also fraudulently changed. I emailed supprt @ btce and they never responded. I lost some NMC and BTC.
Update: still no answer from BTC-E after 8 months (!) So BTC-E is definitely a "no go".
I am still looking for a good exchange, now that also Vircurex cannot be trusted anymore (
see link - the same happened to a friend of mine, so I know what is written there is true, and I discovered MANY errors myself in Vircurex). I assume they do fractional reserve banking, hence the large (many days) BTC payout delay, and they seem to desparately trying to keep customers by "high withdraw fee and interest gaining" policy. This is a policy which is everything but trustworthy. Also cryptsy is more than questionable when reading the user experiences. So these three are all "no go" for me.
Maybe Kraken.com is the one I am looking for...(?)