Topic: BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%) - page 30. (Read 264920 times)
November 17, 2013, 07:25:21 PM
Or have they finally done a runner
November 17, 2013, 06:55:14 PM
are you under DDOS? or is there any kind of maintenance going on?
November 16, 2013, 08:25:24 PM
No kidding, I tried to withdraw btc already and it says money hold. Although the "time of the hold" is decreasing (it started at around 40000 minutes), I got a message from the support team stating that the bank is asking for documents in order to release the hold.
I was under the impression that they only require id verification if you have loaded your account by wire transfer. If you have deposited Bitcoin and want to withdraw again you can without providing id.
Well, that is what their terms & conditions state:
Quote
Identity verification
Required in case you choose to load your account by wire transfer.To comply with AML/CTF recommendations, we require our clients to verify identity by providing scanned copy of ID and scanned copy of utility bill or a bank statement which should not be older then 6 month. Copy should be in good resolution and colored.
Please note the funds will be on hold untill the identity is verified.
Required in case you choose to load your account by wire transfer.To comply with AML/CTF recommendations, we require our clients to verify identity by providing scanned copy of ID and scanned copy of utility bill or a bank statement which should not be older then 6 month. Copy should be in good resolution and colored.
Please note the funds will be on hold untill the identity is verified.
I can confirm that withdrawals are o.k. without i.d. when only dealing with crypto-currency.
It is my first using the website in general but this seems more accurate if others are getting btc withdrawals to work. I did fund my account through wire transfer and attempted to withdraw and got a money hold.
If you are trying to do the same method as me capoeira, then most likely you will get similar requirements (ID proof for releasing money hold)
OMG so frustrated with them! Is there a problem with their site or is their support just swamped?
Having same issue. Wired money in last week on Tuesday, credited Friday, pretty quick, happy. Made a bunch of trades, Tried to draw some coins Sunday, and money hold. Have sent many requests and got the same "24hr, please wait". Since then, on Tuesday, I did get cc'd on an email from their wire dept asking them to release hold. Last response was middle of last night asking for ID and utility bill. I sent them thru reply to email and uploaded to a new ticket, and still nothing.
I am sure everyone, like myself are hitting them with multiple requests every day.
Fact is, already had sent in the Id docs with the first wire a couple weeks prior and they cleared the money hold in 12 hrs.
Does anyone know if they put this "hold" on withdrawal every time you do a wire in? They are quick to credit the money in so you can spend it, problem is drawing out even coins then. If so, will have to withdraw the bal low each time prior to additional wires.
Do you guys have any other suggestions to get their attention? I have to get some Ltc drawn out of there as I have sold some and committed to send them and still can't get them out.
Lastly, does anyone have any ltc they want to sell? I really could use about 100-200 of them until this get's sorted out.
Thanks
Update: got the coveted "UNHOLD" msg this morning, yeah! I guess keep being persistent with them. Hope everyone else gets squared away soon.
This is great news. Did you receive an email saying this or on your account?
They just responded to me asking for my bank statement... which I have already uploaded about 5 times so far. I just did it again... will update what happens.
I got an email from support -NA-. Expected it to ask for ID, but one simple word "Unhold". Hang in there. I submitted about 2-3 tickets a day and went thru my emails and pasted all the ticket #s to a word doc and with each ticket submitted pasted all the ticket numbers on the current submission. I titled it "release money hold please, 10th attempt, ID and utility attached" I them explained briefly "this is my 10th attempt in 6 days and please release immediately, submitted ticket numbers attached" Each time I attached the ID and docs, since I figure a different person gets each one.
No kidding, I tried to withdraw btc already and it says money hold. Although the "time of the hold" is decreasing (it started at around 40000 minutes), I got a message from the support team stating that the bank is asking for documents in order to release the hold.
I was under the impression that they only require id verification if you have loaded your account by wire transfer. If you have deposited Bitcoin and want to withdraw again you can without providing id.
Well, that is what their terms & conditions state:
Quote
Identity verification
Required in case you choose to load your account by wire transfer.To comply with AML/CTF recommendations, we require our clients to verify identity by providing scanned copy of ID and scanned copy of utility bill or a bank statement which should not be older then 6 month. Copy should be in good resolution and colored.
Please note the funds will be on hold untill the identity is verified.
Required in case you choose to load your account by wire transfer.To comply with AML/CTF recommendations, we require our clients to verify identity by providing scanned copy of ID and scanned copy of utility bill or a bank statement which should not be older then 6 month. Copy should be in good resolution and colored.
Please note the funds will be on hold untill the identity is verified.
I can confirm that withdrawals are o.k. without i.d. when only dealing with crypto-currency.
It is my first using the website in general but this seems more accurate if others are getting btc withdrawals to work. I did fund my account through wire transfer and attempted to withdraw and got a money hold.
If you are trying to do the same method as me capoeira, then most likely you will get similar requirements (ID proof for releasing money hold)
OMG so frustrated with them! Is there a problem with their site or is their support just swamped?
Having same issue. Wired money in last week on Tuesday, credited Friday, pretty quick, happy. Made a bunch of trades, Tried to draw some coins Sunday, and money hold. Have sent many requests and got the same "24hr, please wait". Since then, on Tuesday, I did get cc'd on an email from their wire dept asking them to release hold. Last response was middle of last night asking for ID and utility bill. I sent them thru reply to email and uploaded to a new ticket, and still nothing.
I am sure everyone, like myself are hitting them with multiple requests every day.
Fact is, already had sent in the Id docs with the first wire a couple weeks prior and they cleared the money hold in 12 hrs.
Does anyone know if they put this "hold" on withdrawal every time you do a wire in? They are quick to credit the money in so you can spend it, problem is drawing out even coins then. If so, will have to withdraw the bal low each time prior to additional wires.
Do you guys have any other suggestions to get their attention? I have to get some Ltc drawn out of there as I have sold some and committed to send them and still can't get them out.
Lastly, does anyone have any ltc they want to sell? I really could use about 100-200 of them until this get's sorted out.
Thanks
Update: got the coveted "UNHOLD" msg this morning, yeah! I guess keep being persistent with them. Hope everyone else gets squared away soon.
This is great news. Did you receive an email saying this or on your account?
They just responded to me asking for my bank statement... which I have already uploaded about 5 times so far. I just did it again... will update what happens.
I got an email from support -NA-. Expected it to ask for ID, but one simple word "Unhold". Hang in there. I submitted about 2-3 tickets a day and went thru my emails and pasted all the ticket #s to a word doc and with each ticket submitted pasted all the ticket numbers on the current submission. I titled it "release money hold please, 10th attempt, ID and utility attached" I them explained briefly "this is my 10th attempt in 6 days and please release immediately, submitted ticket numbers attached" Each time I attached the ID and docs, since I figure a different person gets each one.
Thanks for the info. I basically tried what you did but I make a ticket every 2-3 days along with skype messages. I always receive one word answers. My most recent response I received (yesterday) was asking me to upload a bank wire document. I have already done this multiple times but I did it again. I may try your approach if I dont get it fixed the next few days..
November 16, 2013, 07:49:54 PM
No kidding, I tried to withdraw btc already and it says money hold. Although the "time of the hold" is decreasing (it started at around 40000 minutes), I got a message from the support team stating that the bank is asking for documents in order to release the hold.
I was under the impression that they only require id verification if you have loaded your account by wire transfer. If you have deposited Bitcoin and want to withdraw again you can without providing id.
Well, that is what their terms & conditions state:
Quote
Identity verification
Required in case you choose to load your account by wire transfer.To comply with AML/CTF recommendations, we require our clients to verify identity by providing scanned copy of ID and scanned copy of utility bill or a bank statement which should not be older then 6 month. Copy should be in good resolution and colored.
Please note the funds will be on hold untill the identity is verified.
Required in case you choose to load your account by wire transfer.To comply with AML/CTF recommendations, we require our clients to verify identity by providing scanned copy of ID and scanned copy of utility bill or a bank statement which should not be older then 6 month. Copy should be in good resolution and colored.
Please note the funds will be on hold untill the identity is verified.
I can confirm that withdrawals are o.k. without i.d. when only dealing with crypto-currency.
It is my first using the website in general but this seems more accurate if others are getting btc withdrawals to work. I did fund my account through wire transfer and attempted to withdraw and got a money hold.
If you are trying to do the same method as me capoeira, then most likely you will get similar requirements (ID proof for releasing money hold)
OMG so frustrated with them! Is there a problem with their site or is their support just swamped?
Having same issue. Wired money in last week on Tuesday, credited Friday, pretty quick, happy. Made a bunch of trades, Tried to draw some coins Sunday, and money hold. Have sent many requests and got the same "24hr, please wait". Since then, on Tuesday, I did get cc'd on an email from their wire dept asking them to release hold. Last response was middle of last night asking for ID and utility bill. I sent them thru reply to email and uploaded to a new ticket, and still nothing.
I am sure everyone, like myself are hitting them with multiple requests every day.
Fact is, already had sent in the Id docs with the first wire a couple weeks prior and they cleared the money hold in 12 hrs.
Does anyone know if they put this "hold" on withdrawal every time you do a wire in? They are quick to credit the money in so you can spend it, problem is drawing out even coins then. If so, will have to withdraw the bal low each time prior to additional wires.
Do you guys have any other suggestions to get their attention? I have to get some Ltc drawn out of there as I have sold some and committed to send them and still can't get them out.
Lastly, does anyone have any ltc they want to sell? I really could use about 100-200 of them until this get's sorted out.
Thanks
Update: got the coveted "UNHOLD" msg this morning, yeah! I guess keep being persistent with them. Hope everyone else gets squared away soon.
This is great news. Did you receive an email saying this or on your account?
They just responded to me asking for my bank statement... which I have already uploaded about 5 times so far. I just did it again... will update what happens.
I got an email from support -NA-. Expected it to ask for ID, but one simple word "Unhold". Hang in there. I submitted about 2-3 tickets a day and went thru my emails and pasted all the ticket #s to a word doc and with each ticket submitted pasted all the ticket numbers on the current submission. I titled it "release money hold please, 10th attempt, ID and utility attached" I them explained briefly "this is my 10th attempt in 6 days and please release immediately, submitted ticket numbers attached" Each time I attached the ID and docs, since I figure a different person gets each one.
November 16, 2013, 07:21:28 PM
Can somebody tell me how is with $ deposits via international wire from europe? How long does it take, etc? Looking to make 15k deposit... Please tell! 
November 16, 2013, 04:08:39 PM
No kidding, I tried to withdraw btc already and it says money hold. Although the "time of the hold" is decreasing (it started at around 40000 minutes), I got a message from the support team stating that the bank is asking for documents in order to release the hold.
I was under the impression that they only require id verification if you have loaded your account by wire transfer. If you have deposited Bitcoin and want to withdraw again you can without providing id.
Well, that is what their terms & conditions state:
Quote
Identity verification
Required in case you choose to load your account by wire transfer.To comply with AML/CTF recommendations, we require our clients to verify identity by providing scanned copy of ID and scanned copy of utility bill or a bank statement which should not be older then 6 month. Copy should be in good resolution and colored.
Please note the funds will be on hold untill the identity is verified.
Required in case you choose to load your account by wire transfer.To comply with AML/CTF recommendations, we require our clients to verify identity by providing scanned copy of ID and scanned copy of utility bill or a bank statement which should not be older then 6 month. Copy should be in good resolution and colored.
Please note the funds will be on hold untill the identity is verified.
I can confirm that withdrawals are o.k. without i.d. when only dealing with crypto-currency.
It is my first using the website in general but this seems more accurate if others are getting btc withdrawals to work. I did fund my account through wire transfer and attempted to withdraw and got a money hold.
If you are trying to do the same method as me capoeira, then most likely you will get similar requirements (ID proof for releasing money hold)
OMG so frustrated with them! Is there a problem with their site or is their support just swamped?
Having same issue. Wired money in last week on Tuesday, credited Friday, pretty quick, happy. Made a bunch of trades, Tried to draw some coins Sunday, and money hold. Have sent many requests and got the same "24hr, please wait". Since then, on Tuesday, I did get cc'd on an email from their wire dept asking them to release hold. Last response was middle of last night asking for ID and utility bill. I sent them thru reply to email and uploaded to a new ticket, and still nothing.
I am sure everyone, like myself are hitting them with multiple requests every day.
Fact is, already had sent in the Id docs with the first wire a couple weeks prior and they cleared the money hold in 12 hrs.
Does anyone know if they put this "hold" on withdrawal every time you do a wire in? They are quick to credit the money in so you can spend it, problem is drawing out even coins then. If so, will have to withdraw the bal low each time prior to additional wires.
Do you guys have any other suggestions to get their attention? I have to get some Ltc drawn out of there as I have sold some and committed to send them and still can't get them out.
Lastly, does anyone have any ltc they want to sell? I really could use about 100-200 of them until this get's sorted out.
Thanks
Update: got the coveted "UNHOLD" msg this morning, yeah! I guess keep being persistent with them. Hope everyone else gets squared away soon.
This is great news. Did you receive an email saying this or on your account?
They just responded to me asking for my bank statement... which I have already uploaded about 5 times so far. I just did it again... will update what happens.
November 16, 2013, 02:07:28 PM
what happen to them DDoS attack or anything else any update from any one would apperciated 
November 16, 2013, 01:39:05 PM
No kidding, I tried to withdraw btc already and it says money hold. Although the "time of the hold" is decreasing (it started at around 40000 minutes), I got a message from the support team stating that the bank is asking for documents in order to release the hold.
I was under the impression that they only require id verification if you have loaded your account by wire transfer. If you have deposited Bitcoin and want to withdraw again you can without providing id.
Well, that is what their terms & conditions state:
Quote
Identity verification
Required in case you choose to load your account by wire transfer.To comply with AML/CTF recommendations, we require our clients to verify identity by providing scanned copy of ID and scanned copy of utility bill or a bank statement which should not be older then 6 month. Copy should be in good resolution and colored.
Please note the funds will be on hold untill the identity is verified.
Required in case you choose to load your account by wire transfer.To comply with AML/CTF recommendations, we require our clients to verify identity by providing scanned copy of ID and scanned copy of utility bill or a bank statement which should not be older then 6 month. Copy should be in good resolution and colored.
Please note the funds will be on hold untill the identity is verified.
I can confirm that withdrawals are o.k. without i.d. when only dealing with crypto-currency.
It is my first using the website in general but this seems more accurate if others are getting btc withdrawals to work. I did fund my account through wire transfer and attempted to withdraw and got a money hold.
If you are trying to do the same method as me capoeira, then most likely you will get similar requirements (ID proof for releasing money hold)
OMG so frustrated with them! Is there a problem with their site or is their support just swamped?
Having same issue. Wired money in last week on Tuesday, credited Friday, pretty quick, happy. Made a bunch of trades, Tried to draw some coins Sunday, and money hold. Have sent many requests and got the same "24hr, please wait". Since then, on Tuesday, I did get cc'd on an email from their wire dept asking them to release hold. Last response was middle of last night asking for ID and utility bill. I sent them thru reply to email and uploaded to a new ticket, and still nothing.
I am sure everyone, like myself are hitting them with multiple requests every day.
Fact is, already had sent in the Id docs with the first wire a couple weeks prior and they cleared the money hold in 12 hrs.
Does anyone know if they put this "hold" on withdrawal every time you do a wire in? They are quick to credit the money in so you can spend it, problem is drawing out even coins then. If so, will have to withdraw the bal low each time prior to additional wires.
Do you guys have any other suggestions to get their attention? I have to get some Ltc drawn out of there as I have sold some and committed to send them and still can't get them out.
Lastly, does anyone have any ltc they want to sell? I really could use about 100-200 of them until this get's sorted out.
Thanks
Update: got the coveted "UNHOLD" msg this morning, yeah! I guess keep being persistent with them. Hope everyone else gets squared away soon.
November 16, 2013, 10:16:29 AM
Btc-e
I have always had absolutely no problems with btc-e until now
Currently It is now 2+ hours and I have a missing 222 LTC transfer to LfL3y7EW8wxYYxhgLwtLES4MHEdakRpVwP
It does not exist
I have created a ticket #TFT-204-62792
I have yelled for help on troll box ..nothing
DO NOT TRADE ON BTC-E until withdrawls are fixed !!!!!
EDIT: 5 Hours and it showed up ...Love the non-existant customer service
EDIT 2 : 2nd Missing transaction gone missing AGAIn WTF btc-e ....How long will this be gone ..Dont trade until they fix withdrawls
I have always had absolutely no problems with btc-e until now
Currently It is now 2+ hours and I have a missing 222 LTC transfer to LfL3y7EW8wxYYxhgLwtLES4MHEdakRpVwP
It does not exist
I have created a ticket #TFT-204-62792
I have yelled for help on troll box ..nothing
DO NOT TRADE ON BTC-E until withdrawls are fixed !!!!!
EDIT: 5 Hours and it showed up ...Love the non-existant customer service
EDIT 2 : 2nd Missing transaction gone missing AGAIn WTF btc-e ....How long will this be gone ..Dont trade until they fix withdrawls
I also am missing an LTC withdraw of 250.
User name 1978280z.
-250 LTC Withdrawal LTC to address Ldx71PGhDRs4GsmhDQSrC2KGQq1uDapTdG
15.11.13
01:07:35
Submitted ticket #TWJ-836-30841
Confirmed the withdraw e-mail.
Wallet is up to date.
Has been over 24hrs.
First time I have ever had a problem with BTC-e, have been trading there for almost a year.
Will update.
Update @ November 16, 2013, 03:14:46 PM - Another 12 hours. Still no reply to E-mail, PM or Ticket. Hopefully that are just really busy.
Update @ November 17, 2013, 11:08:07 AM - Support got back to me and sent the LTC to my wallet. ROCK ON BTC-e!
November 16, 2013, 01:41:26 AM
No kidding, I tried to withdraw btc already and it says money hold. Although the "time of the hold" is decreasing (it started at around 40000 minutes), I got a message from the support team stating that the bank is asking for documents in order to release the hold.
I was under the impression that they only require id verification if you have loaded your account by wire transfer. If you have deposited Bitcoin and want to withdraw again you can without providing id.
Well, that is what their terms & conditions state:
Quote
Identity verification
Required in case you choose to load your account by wire transfer.To comply with AML/CTF recommendations, we require our clients to verify identity by providing scanned copy of ID and scanned copy of utility bill or a bank statement which should not be older then 6 month. Copy should be in good resolution and colored.
Please note the funds will be on hold untill the identity is verified.
Required in case you choose to load your account by wire transfer.To comply with AML/CTF recommendations, we require our clients to verify identity by providing scanned copy of ID and scanned copy of utility bill or a bank statement which should not be older then 6 month. Copy should be in good resolution and colored.
Please note the funds will be on hold untill the identity is verified.
I can confirm that withdrawals are o.k. without i.d. when only dealing with crypto-currency.
It is my first using the website in general but this seems more accurate if others are getting btc withdrawals to work. I did fund my account through wire transfer and attempted to withdraw and got a money hold.
If you are trying to do the same method as me capoeira, then most likely you will get similar requirements (ID proof for releasing money hold)
OMG so frustrated with them! Is there a problem with their site or is their support just swamped?
Having same issue. Wired money in last week on Tuesday, credited Friday, pretty quick, happy. Made a bunch of trades, Tried to draw some coins Sunday, and money hold. Have sent many requests and got the same "24hr, please wait". Since then, on Tuesday, I did get cc'd on an email from their wire dept asking them to release hold. Last response was middle of last night asking for ID and utility bill. I sent them thru reply to email and uploaded to a new ticket, and still nothing.
I am sure everyone, like myself are hitting them with multiple requests every day.
Fact is, already had sent in the Id docs with the first wire a couple weeks prior and they cleared the money hold in 12 hrs.
Does anyone know if they put this "hold" on withdrawal every time you do a wire in? They are quick to credit the money in so you can spend it, problem is drawing out even coins then. If so, will have to withdraw the bal low each time prior to additional wires.
Do you guys have any other suggestions to get their attention? I have to get some Ltc drawn out of there as I have sold some and committed to send them and still can't get them out.
Lastly, does anyone have any ltc they want to sell? I really could use about 100-200 of them until this get's sorted out.
Thanks
November 15, 2013, 10:06:38 PM
BTC-E MT4 leveraged trading needs USD or BTC is enough?
Ie: a 3x account you need 100 USD to buy 300 USD, or you can throw there 5 BTC to buy 15 BTC?
Ie: a 3x account you need 100 USD to buy 300 USD, or you can throw there 5 BTC to buy 15 BTC?
mt4 only $
November 15, 2013, 08:42:17 PM
Is this the current withdrawal problem only for LTC or BTC as well?
November 15, 2013, 08:14:28 PM
BTC-E MT4 leveraged trading needs USD or BTC is enough?
Ie: a 3x account you need 100 USD to buy 300 USD, or you can throw there 5 BTC to buy 15 BTC?
Ie: a 3x account you need 100 USD to buy 300 USD, or you can throw there 5 BTC to buy 15 BTC?
November 14, 2013, 09:53:56 AM
Please take a minute and read about CGB, sign the petition: https://bitcointalksearch.org/topic/ror-333699.
November 14, 2013, 06:11:20 AM
fyi, bank transfers into btc-e will take forever atm. Beware!
November 13, 2013, 06:26:11 PM
Btc-e
I have always had absolutely no problems with btc-e until now
Currently It is now 2+ hours and I have a missing 222 LTC transfer to LfL3y7EW8wxYYxhgLwtLES4MHEdakRpVwP
It does not exist
I have created a ticket #TFT-204-62792
I have yelled for help on troll box ..nothing
DO NOT TRADE ON BTC-E until withdrawls are fixed !!!!!
EDIT: 5 Hours and it showed up ...Love the non-existant customer service
EDIT 2 : 2nd Missing transaction gone missing AGAIn WTF btc-e ....How long will this be gone ..Dont trade until they fix withdrawls
I have always had absolutely no problems with btc-e until now
Currently It is now 2+ hours and I have a missing 222 LTC transfer to LfL3y7EW8wxYYxhgLwtLES4MHEdakRpVwP
It does not exist
I have created a ticket #TFT-204-62792
I have yelled for help on troll box ..nothing
DO NOT TRADE ON BTC-E until withdrawls are fixed !!!!!
EDIT: 5 Hours and it showed up ...Love the non-existant customer service
EDIT 2 : 2nd Missing transaction gone missing AGAIn WTF btc-e ....How long will this be gone ..Dont trade until they fix withdrawls
November 12, 2013, 07:45:29 PM
New payment system https://www.egopay.com/
Deposit - fee 2%
Withdrawal - fee 0%
New payment system for withdrawal USD http://Payza.com - fee 2%
Deposit - fee 2%
Withdrawal - fee 0%
New payment system for withdrawal USD http://Payza.com - fee 2%
November 12, 2013, 07:06:36 PM
Hello,
I did a 500,00 USD deposit to BTC-e using International Wire Transfer (08/27/2013), so it´s been 2+ months and the credit is still not showing in my BTC-e account, my bank says the wire was delivered succesfully.
How can I solve this fast ?
Thank You.
I did a 500,00 USD deposit to BTC-e using International Wire Transfer (08/27/2013), so it´s been 2+ months and the credit is still not showing in my BTC-e account, my bank says the wire was delivered succesfully.
How can I solve this fast ?
Thank You.
My deposit took 12 + business days. When I deposited through wire transfer, they asked me to upload a copy of my bank swift document (the paper that shows proof of the wire transfer, basically like a receipt). Once I did that, they funded my account.
November 12, 2013, 07:02:42 PM
Hello,
I did a 500,00 USD deposit to BTC-e using International Wire Transfer (08/27/2013), so it´s been 2+ months and the credit is still not showing in my BTC-e account, my bank says the wire was delivered succesfully.
How can I solve this fast ?
Thank You.
I did a 500,00 USD deposit to BTC-e using International Wire Transfer (08/27/2013), so it´s been 2+ months and the credit is still not showing in my BTC-e account, my bank says the wire was delivered succesfully.
How can I solve this fast ?
Thank You.
November 12, 2013, 05:43:45 PM
where can I see the complete order book? any option I found only shows a very small part of it.
up
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