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Topic: BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%) - page 48. (Read 264904 times)

sr. member
Activity: 350
Merit: 250
"Don't go in the trollbox, trollbox, trollbox"
It's safe to say the only English-speaking person in the company does NOT work weekends...
sr. member
Activity: 350
Merit: 250
"Don't go in the trollbox, trollbox, trollbox"
Nothing there about a BTC transfer to a wallet taking a day to show no confirmations!

That monkey should lay off the vodka long enough to hit some keys and fashion me an email response.
hero member
Activity: 535
Merit: 500
hero member
Activity: 535
Merit: 500
16 hours later and still nothing. I can see your support is active on the site but WTF are they actually doing?

drink Wodka and play monkey?
sr. member
Activity: 350
Merit: 250
"Don't go in the trollbox, trollbox, trollbox"
16 hours later and still nothing. I can see your support is active on the site but WTF are they actually doing?
hero member
Activity: 602
Merit: 535
Account hacked from Oct 11th to Nov 1st 2017
I have some funds in OkPay and was about to deposit them in BTC-e but I found out that you removed OkPay as a deposit method! And the only working way of adding funds to your exchange is Perfect Money, with an additional 8% fee, which I see non acceptable. Depositing funds in your exchange is harder and harder every day. Are you going to add more deposit services? Or getting OkPay back again?
sr. member
Activity: 350
Merit: 250
"Don't go in the trollbox, trollbox, trollbox"
Seems like their "support" department is a monkey and a bottle of vodka.
sr. member
Activity: 350
Merit: 250
"Don't go in the trollbox, trollbox, trollbox"
So far, their sum communication with me on the matter has been an email:

"Good afternoon, send your username and email for check."

Which of course I complied with, assuming they meant what I thought that meant.
hero member
Activity: 535
Merit: 500
I write a ticket becouse the deposit with okpay don't avalible. And they want answer in one week.
sr. member
Activity: 350
Merit: 250
"Don't go in the trollbox, trollbox, trollbox"
BTCe: why on Earth would a BTC transfer from BTCe to a MtGox address initiated 5 hours ago still be showing 0 confirmations?

Vladimir: I received a withdrawal confirmation email and indeed confirmed it (had to use Google to translate the message from Russian) and am waiting on the transfer.

Still waiting on a response from BTCe support as to why it is showing 0 confirmations.

While I'm here, BTCe: you SERIOUSLY need to employ someone bilingual in Russian/English.
BCB
vip
Activity: 1078
Merit: 1002
BCJ
This is to let you know that I have now received my 2.14 BTC and I do not have any of my money held by btc-e anymore.

However, following this incident and contempt to their clients demonstrated by btc-e support, they will not get any further business from me anytime soon. Your mileage may vary and in any case I wish you the best of luck while dealing with these people.




What happened??
BCB
vip
Activity: 1078
Merit: 1002
BCJ
OKPAY

YA!  I just noticed that too.

Damn you BTC-E.
hero member
Activity: 535
Merit: 500
Why is the deposit with Okpay not more avalible?
legendary
Activity: 1190
Merit: 1000
www.bitcointrading.com
hero member
Activity: 812
Merit: 1001
-
This is to let you know that I have now received my 2.14 BTC and I do not have any of my money held by btc-e anymore.

However, following this incident and contempt to their clients demonstrated by btc-e support, they will not get any further business from me anytime soon. Your mileage may vary and in any case I wish you the best of luck while dealing with these people.

newbie
Activity: 42
Merit: 0
interested to hear if this works or not. Please update us Vlad.
legendary
Activity: 3038
Merit: 1032
RIP Mommy
Just go into your Finances page and click to cancel the bloody withdrawal.
hero member
Activity: 812
Merit: 1001
-
I have written off that loss basically. This thread is just a proof. Amount of loss is minor, only 2.14 BTC . I had 2 BTC limit for myself with those guys, anything above that I considered to be too high risk.  Now it is pretty much 0 BTC with them, with anything more I would strongly suggest to not touch them with a bargepole. BTC-E and anyone related to it in any way is  now a permanent member of my shitlist regardless of whether they eventually return money or not. Intentions do matter.

Their actions are self evident.


newbie
Activity: 42
Merit: 0
vlad,

sorry for your loss of the bitcoins but im glad i have seen this. i was going to purchase some vouchers for btc-e and now i wouldnt dream of it. i always thought their site was shady and their english is crazy. I sent them an email before and received a 2 word response, basically not answering my question and turning me to somewhere else.

maybe you will get them back......just dont hold your breath
hero member
Activity: 812
Merit: 1001
-
I do not think they have any intention of returning my money. Given how much and how patiently I have tried to get it resolved, well before I had to resort to bringing it to this thread, which is the last thing I want to do.

Eмaйл c линкoм нa пoдвepждeниe вывoдa дeнeг пoтepян. Bepнитe бaбки пoжaлyйcтa!


Guess I gotta have to prep some articles for a more wide publication and warn people off so that they know that btc-e.com are operated by [edited out].

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