Topic: btcQuick.com Feedback Thread - page 2. (Read 45749 times)
Now you can't even logon, I think they may be shutting down.
Of course, that's crystal clear, I wouldn't consider using their services, just exploring available means of working out the current problems many users of this forum seem to be having.
Someone suggested Twitter as an effective way of getting an answer from them, in case you want to try: https://twitter.com/btcQuick
I've tried twitter. just sporadic responses, not like a channel of comunicatrion should be if you whant to give a problem solution.
The thing is that if we are trying to guess wich of all the offered channels of comunication is the one that they answer the problem is not ours is THEIRS!!!
Someone suggested Twitter as an effective way of getting an answer from them, in case you want to try: https://twitter.com/btcQuick
Please help.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
You can resend the SMS from the order details page.
Sorry, but your answer does not solve my problem.
I'm not saying that your answer is not right . I'm saying that a sporadic reponse is not good and what I need is a proper customer service.
I used every channel of comunication you have.
You have a ticket service for this cases.....you just don't even look at them
You have an email......I don't know what for!!!!
You have a twitter....that you ignore.
You have a telephone number......messages must me heaping there.
You have a post here.....you just give an sporadic answer.
Give me my cutomer support service that you suppose to give as a serious service whose main capital should be TRUST.
Follow my case, enlighten me.....tell me what to do and problem solved.
With that simple thing this kind if posts would not be necessary.
I'll be wainting!!!!
send an email with your order details and your phone number: jerrod at btcquick dot com
Email to jerrod has been sent....I'll post here how things deveolp.
Email Jerrod at btcquick.com, still no answer.
Ascension, you asked me to send an email to jerrod. I did.
I've been waiting and I didn't have no answer at all. Not even a recieved confirmation or a "we are trying to solve your problem" or "we will contact you as soon as we have something".
My instinct tells me that you are trying to wear me out.....Prove me wrong!!!!
Solve my problem!!!
Please help.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
You can resend the SMS from the order details page.
Sorry, but your answer does not solve my problem.
I'm not saying that your answer is not right . I'm saying that a sporadic reponse is not good and what I need is a proper customer service.
I used every channel of comunication you have.
You have a ticket service for this cases.....you just don't even look at them
You have an email......I don't know what for!!!!
You have a twitter....that you ignore.
You have a telephone number......messages must me heaping there.
You have a post here.....you just give an sporadic answer.
Give me my cutomer support service that you suppose to give as a serious service whose main capital should be TRUST.
Follow my case, enlighten me.....tell me what to do and problem solved.
With that simple thing this kind if posts would not be necessary.
I'll be wainting!!!!
send an email with your order details and your phone number: jerrod at btcquick dot com
Email to jerrod has been sent....I'll post here how things deveolp.
Email Jerrod at btcquick.com, still no answer.
I have trouble verifying my bank with them. Maybe it's just best to wait and use someone else
I've registered and I've been trying to verify with them for the past two days, I've sent several emails but they only answered one (after sending it three times) and then complete silence, doesn't look serious at all and since we are talking about financial transactions it really doesn't give you any confidence.
Wouldn't like to be owed money by this 'company'..
Wouldn't like to be owed money by this 'company'..
Hi Guys I'm considering using btcQuick. Is it worth it?
When I read comments on twitter it makes me kind of nervous.
When I read comments on twitter it makes me kind of nervous.
berties,
I too e-mailed Jerrod.
Fingers crossed for luck.
It's kind of odd how close our orders are (your order# is 21973....mine is 21980).
Thanks,
Eric
I too e-mailed Jerrod.
Fingers crossed for luck.
It's kind of odd how close our orders are (your order# is 21973....mine is 21980).
Thanks,
Eric
Please help.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
You can resend the SMS from the order details page.
Sorry, but your answer does not solve my problem.
I'm not saying that your answer is not right . I'm saying that a sporadic reponse is not good and what I need is a proper customer service.
I used every channel of comunication you have.
You have a ticket service for this cases.....you just don't even look at them
You have an email......I don't know what for!!!!
You have a twitter....that you ignore.
You have a telephone number......messages must me heaping there.
You have a post here.....you just give an sporadic answer.
Give me my cutomer support service that you suppose to give as a serious service whose main capital should be TRUST.
Follow my case, enlighten me.....tell me what to do and problem solved.
With that simple thing this kind if posts would not be necessary.
I'll be wainting!!!!
send an email with your order details and your phone number: jerrod at btcquick dot com
Email to jerrod has been sent....I'll post here how things deveolp.
I too am trying to get help with an unfunded order.
My order# 21980 dated 11/13 @ 2:14pm, SAYS it was processed, but the bitcoins never arrived.
I've opened a support ticket, sent e-mails, left voicemail messages....but have yet to get a response.
Ascension, please send my bitcoins or refund my money.
I've done a blockchain search, so I know they were never sent to my wallet.
I would prefer not to get in a big and drawn out fiasco. If I can get my money, I will quit bugging you. If you ever get your issues resolved, then I will probably use your service again. Until this order, every other time I used btcQuick, I received my bitcoins quickly and I was very satisfied (in fact, I actually recommended you to a couple of friends).
Please let me know what I can do to get this resolved.
Also, please let me know if you don't plan to do ANYTHING (i.e. you're closing down).
Thanks and I wish you luck. Like I said, I was very satisfied until now. It's a shame. I hope you can get things turned around.
Eric
My order# 21980 dated 11/13 @ 2:14pm, SAYS it was processed, but the bitcoins never arrived.
I've opened a support ticket, sent e-mails, left voicemail messages....but have yet to get a response.
Ascension, please send my bitcoins or refund my money.
I've done a blockchain search, so I know they were never sent to my wallet.
I would prefer not to get in a big and drawn out fiasco. If I can get my money, I will quit bugging you. If you ever get your issues resolved, then I will probably use your service again. Until this order, every other time I used btcQuick, I received my bitcoins quickly and I was very satisfied (in fact, I actually recommended you to a couple of friends).
Please let me know what I can do to get this resolved.
Also, please let me know if you don't plan to do ANYTHING (i.e. you're closing down).
Thanks and I wish you luck. Like I said, I was very satisfied until now. It's a shame. I hope you can get things turned around.
Eric
Hi Ascension,
it seems like you are closing your company, right?
If so how are you going to compensate your investors who bought your shares through bitfunder?
Best regards
John
it seems like you are closing your company, right?
If so how are you going to compensate your investors who bought your shares through bitfunder?
Best regards
John
Please help.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
You can resend the SMS from the order details page.
Sorry, but your answer does not solve my problem.
I'm not saying that your answer is not right . I'm saying that a sporadic reponse is not good and what I need is a proper customer service.
I used every channel of comunication you have.
You have a ticket service for this cases.....you just don't even look at them
You have an email......I don't know what for!!!!
You have a twitter....that you ignore.
You have a telephone number......messages must me heaping there.
You have a post here.....you just give an sporadic answer.
Give me my cutomer support service that you suppose to give as a serious service whose main capital should be TRUST.
Follow my case, enlighten me.....tell me what to do and problem solved.
With that simple thing this kind if posts would not be necessary.
I'll be wainting!!!!
I have no intention to make fun but your post rhyming well and reads like rap, I like it very much
. Hope your problem will be solved ASAP. 
Please help.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
You can resend the SMS from the order details page.
Sorry, but your answer does not solve my problem.
I'm not saying that your answer is not right . I'm saying that a sporadic reponse is not good and what I need is a proper customer service.
I used every channel of comunication you have.
You have a ticket service for this cases.....you just don't even look at them
You have an email......I don't know what for!!!!
You have a twitter....that you ignore.
You have a telephone number......messages must me heaping there.
You have a post here.....you just give an sporadic answer.
Give me my cutomer support service that you suppose to give as a serious service whose main capital should be TRUST.
Follow my case, enlighten me.....tell me what to do and problem solved.
With that simple thing this kind if posts would not be necessary.
I'll be wainting!!!!
send an email with your order details and your phone number: jerrod at btcquick dot com
Please help.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
You can resend the SMS from the order details page.
Sorry, but your answer does not solve my problem.
I'm not saying that your answer is not right . I'm saying that a sporadic reponse is not good and what I need is a proper customer service.
I used every channel of comunication you have.
You have a ticket service for this cases.....you just don't even look at them
You have an email......I don't know what for!!!!
You have a twitter....that you ignore.
You have a telephone number......messages must me heaping there.
You have a post here.....you just give an sporadic answer.
Give me my cutomer support service that you suppose to give as a serious service whose main capital should be TRUST.
Follow my case, enlighten me.....tell me what to do and problem solved.
With that simple thing this kind if posts would not be necessary.
I'll be wainting!!!!
Please help.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
You can resend the SMS from the order details page.
Please help.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
Ascension in the customer support gives no answer.
Neither tickets, phone calls, twitter, emails...
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973.
Come on! Give an answer.
Do you really think your bussines will work with shabby customer support.
Hello Folks,
I have been waiting for my membership order to be verified but it hasnt. This was 20 days ago.
https://bitcointalksearch.org/topic/m.3744034
Thanks,
- mess
I have been waiting for my membership order to be verified but it hasnt. This was 20 days ago.
https://bitcointalksearch.org/topic/m.3744034
Thanks,
- mess
I'm in the same situ. However, I'm not hurry at all knowing there will be no stock even got verified.
Hello Folks,
I have been waiting for my membership order to be verified but it hasnt. This was 20 days ago.
https://bitcointalksearch.org/topic/m.3744034
Thanks,
- mess
I have been waiting for my membership order to be verified but it hasnt. This was 20 days ago.
https://bitcointalksearch.org/topic/m.3744034
Thanks,
- mess
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