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Topic: Butterfly Labs - Bitforce Single and Mini Rig Box - page 79. (Read 186946 times)

sr. member
Activity: 273
Merit: 250
@Energizer: We do test all the units for a minimum of 12 hours prior to shipping. This is our endurance test
that is done in a harsh environment to make sure the unit is stable and will not encounter any problem in its
lifetime.


Regards,


It would be great if you can find some time for answering our emails the same way you find time to respond here!

Its amazing how a single chinese engineer "ngzhang" manage to answer emails/design Icarus boards/develop software/test boards, and meet all his customers requirements in time "VIVA CHINA"!
legendary
Activity: 3472
Merit: 1724
@Energizer: We do test all the units for a minimum of 12 hours prior to shipping. This is our endurance test
that is done in a harsh environment to make sure the unit is stable and will not encounter any problem in its
lifetime.
Regards,

Can you define 'harsh environment'? Temperature, humidity?
12h is not much, even some of my rigs used to crash after ~15h if they weren't stable (I know bitforce != mining rig, but I would still leave it for at least 2 or 3 days)
legendary
Activity: 1372
Merit: 1003
@Energizer: We do test all the units for a minimum of 12 hours prior to shipping. This is our endurance test
that is done in a harsh environment to make sure the unit is stable and will not encounter any problem in its
lifetime.


Regards,


How long is the units lifetime and when will I get a reply to my email sent last Friday (24/02/12) about my PayPal purchase the same day?
full member
Activity: 227
Merit: 100
@Energizer: We do test all the units for a minimum of 12 hours prior to shipping. This is our endurance test
that is done in a harsh environment to make sure the unit is stable and will not encounter any problem in its
lifetime.


Regards,
sr. member
Activity: 273
Merit: 250
I got an email back from Sonny the other day. He's saying late this week for my singles.

I run Mac. Wondering if cgminer will compile for me and support the singles?

@jddebug, when did you place that order? I'm guessing November or December? Would give us an idea of how far along BFL is with their backlog.  Undecided
Not jddebug, but hopefully helping clarification: I placed my order end of January and received wire transfer information the same day. Payment from Europe took about one week and Sonny confirmed receipt immediately, giving me a projected delivery date mid of March.

I also requested updated API specification and received it the same day. That's why I never got impatient with them. OTOH, that were the times when 90% of forum members bashed BFL as scammers and the amount of orders might have been low.

I placed my order in early January and paid via Paypal, and as of today I have received: Nothing. Nada. Zilch.
In other words, this is now the 8th week [of waiting], seven weeks have passed.

Same here! it is almost 9 weeks now! and I've received NOTHING! I accept such delay as long as there would be an overall improvement to performance/cooling! But what is making me so angry is that Sonny started to ignore my emails 2 weeks ago. He used to answer my emails immediately in the first month but now it takes him at least 1 week to respond!

We apologize for any delays you have encountered. The reason behind our silence is that we're working to ship all units
as fast as we can. Delivery has already started, yet not all the people who ordered are participating in this forum.
As a result, out of many that are shipped, a few will post comments here in BitcoinTalk.org.


Regards,


Yeah but more than just giga and luke jr. You are going to need about 10 members of this forum to post in the next 2 weeks for us to believe you did your first batch of 50.

Keep in mind we know you are selling a product with a chip that costs way more than your whole product retail.




I guess their real profit would be in mining! How? They would manage to always keep 300 to 500 devices mining 24/7 in their lab. If they are following such approach, this means that they wouldn't fully ship the first batch up until the second batch will be ready for mining/testing in their lab!
legendary
Activity: 1666
Merit: 1000
Now officially following  Grin
rjk
sr. member
Activity: 448
Merit: 250
1ngldh
Yeah but more than just giga and luke jr. You are going to need about 10 members of this forum to post in the next 2 weeks for us to believe you did your first batch of 50.

Keep in mind we know you are selling a product with a chip that costs way more than your whole product retail.
You think, not you know. Oh well, that's what speculation is all about.
hero member
Activity: 560
Merit: 501
Stupid meme. I'm nice enough not to embed the image for fear of destabilizing the discussion.
full member
Activity: 227
Merit: 100
I got an email back from Sonny the other day. He's saying late this week for my singles.

I run Mac. Wondering if cgminer will compile for me and support the singles?

@jddebug, when did you place that order? I'm guessing November or December? Would give us an idea of how far along BFL is with their backlog.  Undecided
Not jddebug, but hopefully helping clarification: I placed my order end of January and received wire transfer information the same day. Payment from Europe took about one week and Sonny confirmed receipt immediately, giving me a projected delivery date mid of March.

I also requested updated API specification and received it the same day. That's why I never got impatient with them. OTOH, that were the times when 90% of forum members bashed BFL as scammers and the amount of orders might have been low.

I placed my order in early January and paid via Paypal, and as of today I have received: Nothing. Nada. Zilch.
In other words, this is now the 8th week [of waiting], seven weeks have passed.

Same here! it is almost 9 weeks now! and I've received NOTHING! I accept such delay as long as there would be an overall improvement to performance/cooling! But what is making me so angry is that Sonny started to ignore my emails 2 weeks ago. He used to answer my emails immediately in the first month but now it takes him at least 1 week to respond!

We apologize for any delays you have encountered. The reason behind our silence is that we're working to ship all units
as fast as we can. Delivery has already started, yet not all the people who ordered are participating in this forum.
As a result, out of many that are shipped, a few will post comments here in BitcoinTalk.org.


Regards,
sr. member
Activity: 446
Merit: 250
I got an email back from Sonny the other day. He's saying late this week for my singles.

I run Mac. Wondering if cgminer will compile for me and support the singles?

@jddebug, when did you place that order? I'm guessing November or December? Would give us an idea of how far along BFL is with their backlog.  Undecided

November 16th. I ordered 10 singles.
legendary
Activity: 4592
Merit: 1851
Linux since 1997 RedHat 4
One thing to consider is the overhead for queuing work and checking results: assume the serial communication goes over 115.2kbps 8N1, sending a job request takes around 4ms, if you added starting nonce and length about 5ms. Checking for results adds another ms.

At 800 MH/s the BitForce needs 5secs for the whole nonce range. Splitting up the work into e.g. 64 chunks to get latency down to 80ms will cost you about 350ms for communication. Thats 7% of total idle time for your BFL... Might still be worth considering as a mean to prevent chips from running hot Wink
Unless the input/output is buffered before sent to the sha256 engine.
In that case it doesn't matter how often you send new work.
As folks said above: we need our BitForces to turn this speculation into a solid discussion. If BFL assumed that issuing a new work request while the engine is still busy invalidates current work, they might stop it as soon as they receive the 'ZDX' job request command.

Or they already knew about P2Pool and check for results supports incremental reporting and everything is fine. We'll see soon Smiley
Seems the answer is most likely: avoid p2pool for now until the next firmware version.
Assuming I understood the very short discussion I had with someone ...

1) The abort does not reply with anything already found
(my guess at understanding this is coz the abort is simply "start new work")

2) The results are returned at the end of processing the full nonce range.

So ... assuming a 820MH/s figure: nonce range takes: 5.24 seconds

So with an average 10 second LP without paid stales, that looks to me like you're gonna be throwing out a lot of work on p2pool.
sr. member
Activity: 349
Merit: 250
My order was confirmed Nov 5th 2011. Am I worried? No. I am fairly sure I fit into the second production run, or the 1.5 production run, and probably not the first. I await an improved product, and so far no one else can touch the Mhash/$/W combination this offers. If I hack the input to take +12VDC from a PSU that has greater than 90% efficiency, I will be sitting pretty on my hash-in-a-box, for a decent power usage to boot.
Well, my impression is that Sonny is a conscientious guy and doesn't want a second rate QA.  So I am just trusting his judgement.  Hopefully, it is not misplaced. 

I actually ordered 2 units in October. And more in the beginning of November.  My last email said that 1 unit would be shipped to me last Friday.  So real soon now.
rjk
sr. member
Activity: 448
Merit: 250
1ngldh
My order was confirmed Nov 5th 2011. Am I worried? No. I am fairly sure I fit into the second production run, or the 1.5 production run, and probably not the first. I await an improved product, and so far no one else can touch the Mhash/$/W combination this offers. If I hack the input to take +12VDC from a PSU that has greater than 90% efficiency, I will be sitting pretty on my hash-in-a-box, for a decent power usage to boot.
sr. member
Activity: 349
Merit: 250
I got an email back from Sonny the other day. He's saying late this week for my singles.
@jddebug, when did you place that order? I'm guessing November or December? Would give us an idea of how far along BFL is with their backlog.  Undecided
Not jddebug, but hopefully helping clarification: I placed my order end of January and received wire transfer information the same day. Payment from Europe took about one week and Sonny confirmed receipt immediately, giving me a projected delivery date mid of March.

I also requested updated API specification and received it the same day. That's why I never got impatient with them. OTOH, that were the times when 90% of forum members bashed BFL as scammers and the amount of orders might have been low.
I placed my order in early January and paid via Paypal, and as of today I have received: Nothing. Nada. Zilch.
In other words, this is now the 8th week [of waiting], seven weeks have passed.
I placed my order November 16th, and have been told Next week a couple of times by Sonny.
That's 15 weeks since your order date and still (a) no shipment and (b) no confirmed date of expected shipment! Wow.  Shocked
I agree. I'm not a fan of "real soon now."
legendary
Activity: 922
Merit: 1003
I got an email back from Sonny the other day. He's saying late this week for my singles.
@jddebug, when did you place that order? I'm guessing November or December? Would give us an idea of how far along BFL is with their backlog.  Undecided
Not jddebug, but hopefully helping clarification: I placed my order end of January and received wire transfer information the same day. Payment from Europe took about one week and Sonny confirmed receipt immediately, giving me a projected delivery date mid of March.

I also requested updated API specification and received it the same day. That's why I never got impatient with them. OTOH, that were the times when 90% of forum members bashed BFL as scammers and the amount of orders might have been low.
I placed my order in early January and paid via Paypal, and as of today I have received: Nothing. Nada. Zilch.
In other words, this is now the 8th week [of waiting], seven weeks have passed.
I placed my order November 16th, and have been told Next week a couple of times by Sonny.
That's 15 weeks since your order date and still (a) no shipment and (b) no confirmed date of expected shipment! Wow.  Shocked
uck
member
Activity: 94
Merit: 10
I got an email back from Sonny the other day. He's saying late this week for my singles.

I run Mac. Wondering if cgminer will compile for me and support the singles?

@jddebug, when did you place that order? I'm guessing November or December? Would give us an idea of how far along BFL is with their backlog.  Undecided
Not jddebug, but hopefully helping clarification: I placed my order end of January and received wire transfer information the same day. Payment from Europe took about one week and Sonny confirmed receipt immediately, giving me a projected delivery date mid of March.

I also requested updated API specification and received it the same day. That's why I never got impatient with them. OTOH, that were the times when 90% of forum members bashed BFL as scammers and the amount of orders might have been low.

I placed my order in early January and paid via Paypal, and as of today I have received: Nothing. Nada. Zilch.
In other words, this is now the 8th week [of waiting], seven weeks have passed.

I placed my order November 16th, and have been told Next week a couple of times by Sonny.
legendary
Activity: 1372
Merit: 1003
I ordered one last Friday via PayPal and they still haven't got back to my email from Friday about shipping dates and import costs to the UK  Huh
donator
Activity: 919
Merit: 1000
Not jddebug, but hopefully helping clarification: I placed my order end of January and received wire transfer information the same day. Payment from Europe took about one week and Sonny confirmed receipt immediately, giving me a projected delivery date mid of March.

I also requested updated API specification and received it the same day. That's why I never got impatient with them. OTOH, that were the times when 90% of forum members bashed BFL as scammers and the amount of orders might have been low.

I placed my order in early January and paid via Paypal, and as of today I have received: Nothing. Nada. Zilch.
In other words, this is now the 8th week [of waiting], seven weeks have passed.

Same here! it is almost 9 weeks now! and I've received NOTHING! I accept such delay as long as there would be an overall improvement to performance/cooling! But what is making me so angry is that Sonny started to ignore my emails 2 weeks ago. He used to answer my emails immediately in the first month but now it takes him at least 1 week to respond!
Sounds reasonable to me, considering Inaba's and gigavps' reports were published like one week ago, causing a run at singles now. Bothering them with shipping dates is maybe counterproductive, but I see that 9 weeks is really way over the promised dates.

Nevertheless, I'm not yet worried for a) there are several confirmations that BFL is paying back payments on request and b) there are people willing to pay some premium to get pre-ordered devices with less delay.
hero member
Activity: 798
Merit: 1000

 He used to answer my emails immediately in the first month but now it takes him at least 1 week to respond!

Obviously they're much, much busier now than they were in the "first month".   I don't know about you but I'd much rather they concentrate on getting everything finalised and posted out than answering 400 emails a day.
hero member
Activity: 798
Merit: 1000
I have been watching this thread and want to thank everyone who has participated lately. It's great to see discussion about if/how to improve the BFL code and firmware without all of the BFL bashing going on.

Agreed.   It's almost like a normal forum community in here!  (almost) Cheesy
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