Topic: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees - page 20. (Read 254628 times)

So after maintenance they got attacked!?, Are we not getting back our DOGE? That was the last coin i have on C-Cex and now its gone... 
I also have friends where they cannot open their Ccex accounts anymore! They still have their ETH, LTC and DOGE.. 
This exchange really sux!

After long time I tried to login to my C-CEX account, but got "user not found message". Seems that they deleted my account, as I see more people have same problem like me. At least I didn't had money on my C-CEX account. I also tried to open new account, but guess what happened - confirmation message didn't arrived to my email. Now when I read this thread I feel that it would be better to avoid this exchange...

I don't understand why they delist burst and xtra-bytes then put wallets on maintenance so we can't withdraw? I am a hodl kinda of guy .... If I sell it's into the panic selling I'd prefer to hodl till the end of time lol.
I remember dumping huge huge piles of DogecoinDark when it got delisted now it's worth lots as it rebranded to verge.

Please consider keeping the coins till you have working wallets. I run wallets 24/7 on my other system and both chains are working.

Alot of the coins Ccex like to list are clear scams Loyal, XID, XOM, XOT, XBP, Lux, Mlm, Pai, EBH, ADCN, BEE, ETHG, SFI, mcap and more!. Why List this sh*t!?!? Just to delist.
I actually like using Ccex as I have since Jan 2015. It would be nice if you list only real projects forget the shitty tokens and keep the real projects.

You have some real solid projects Like Burst, Linda, Uno, TRC, BBP, Dash, Etc, Eth, Doge, Ltc, BTC where there are active communities and the coins have been around for years.
Lets keep them and bring in more honest coin's. That have active trading volumes, Devs and communities, like reddcoin, XMR, BCH or tokens like SALT or BAT things that are real.

Please reconsider the delist of UNO, XBY, BURST as these are REAL coin with huge stable networks and hashrates (XBY is POS) (Burst has Tbytes of miners).

If you don't want to keep them at least open wallets so we can withdraw!!!

Thank you.
 

poor ccex. always a target for hackers. very unfortunate. hopefully trade will pick up so these balances can be paid. need more info on hack. only hot wallets empty? was any doge +  ltc stored cold?

C-cex you disgust me.

Why don't you initiate the transfer of my burst coin like I have already instructed you to do so via the control panel.
Please do this before my burst coin mysteriously gets hacked as well.

So after maintenance they got attacked!?, Are we not getting back our DOGE? That was the last coin i have on C-Cex and now its gone... 
I also have friends where they cannot open their Ccex accounts anymore! They still have their ETH, LTC and DOGE.. 
This exchange really sux!

This exchange is complete garbage. It's been coming for months. Maybe take more "vacation" time to enjoy "happy automn" this time.

DOGE and LTC balances stolen

We regret to inform that there was a breach discovered by hackers in our withdrawal procedures. They was able to repeat same withdrawals several times. Our DOGE and LTC completely depleted. As DOGE and LTC withdrawals of current user balances are no more possible - we transfered them to "Hold" balances. So now you can see your past DOGE and LTC balance as "DOGE on hold" and "LTC on hold".

Important! Do not send DOGE or LTC to old addresses! You need to get new address for new deposits!

The breach is already fixed. All other balances including BTC are fine.

We welcome everybody to report hackers. We are open for authorities to collaborate. Here some info about hackers:

They used lots of different accounts to perform this attack.

~snip

Here is one of the DOGE addresses used to repeat withdrawals:
https://dogechain.info/address/DQuZ3f1kxWrrbTZYfc7d92Xrk6YRpcv1EE

Here is one of the LTC addresses used to repeat withdrawals:
https://chainz.cryptoid.info/ltc/address.dws?LQkk1ChBmu3zes9NUeBbXE7czFDMKMCLuc.htm

It's time to put all information to one place:

1. What happened 23/02/14?
We developed new system to make withdrawals more secure by confirming it by e-mail. But there was made unforgivable mistake in code allowing to customer to increase it's coins amount by clicking confirmation link again and again in case of withdrawal failure (reason could be wrong wallet address). That mistake was quickly fixed, all security revised but harm was made by one of our customers with user name "Mairusu" displayed in chat as "Darkman" with e-mail address "[email protected]" and IP address "23.29.119.226". He made our BTC hot wallet empty. When I saw it is empty - I just thought that it's just normal withdrawals and put cold wallet's BTC to hot wallet - it was withdrawed in seconds. That was second mistake. In 2 days "Darkman" responded to my e-mail and promiced to refund all he has by the moment. He indeed made some refunds. In total it was: DRK:14380, 15000,08999991 Total: 29380,08999991 / MINT: 2500000, 22516984,55385500, 4999999,99, Total: 30016984,543855 / 0.40072620 BTC. He also promiced to refund 76 BTC but it never happens.

2. What we had to do.
We had to create special account "BTC on hold" to memorize customer's BTC amount for future refund and put BTC. We also reversed all DRK to BTC transactions only made with "Darkman". We credited DRK to users's accounts and substracted BTC. But there was another one mistake: we did not prohibit users to withdraw BTC and DRK when we put their BTC to negative because of reversed transactions. Almost everybody withdrew DRK + BTC not giving us back BTC. That made additional harm to us.

3. What we do now.
We work hard to pick-up trade volumes we lost, making exchange better every day. We pay very big attention to security, check, verify everything every several hours.

4. How we will refund customers and how long it takes?
We owe 149 BTC to 96 our customers. (11.21068002 refunded by Apr, 2015) Yes, we already refunded about 500 customers, but the total amount was about 3 BTC. (they all had <0.1 balance in BTC). We are going to refund everybody, but we need time. Aproximately up to 3 months. But it depends on how good we will work - I hope it happens faster.

5. Why we continue to work after such hard accident?
I personally beleive c-cex will become Big exhange. We get much of positive feedback and people continue to trust us their funds by increasing the total ammount of exchange's wallets every day. By the day of accident we had lot's of customer's funds in altcoins. Everybody start to withdraw - and they withdraw to about 10% of the balance we had on wallets before accident. We let them do it with no problem because it is their funds an we respect it. We learned hard lesson by that mistake in withdrawals about development culture in implementing new features. We also made full revision of our security procedures, made additional checks, verifications. We had noting bad happened after accident and continue to work good.

I personally apologizes to our customers because of this accident.

DOGE and LTC balances stolen

We regret to inform that there was a breach discovered by hackers in our withdrawal procedures. They was able to repeat same withdrawals several times. Our DOGE and LTC completely depleted. As DOGE and LTC withdrawals of current user balances are no more possible - we transfered them to "Hold" balances. So now you can see your past DOGE and LTC balance as "DOGE on hold" and "LTC on hold".

Important! Do not send DOGE or LTC to old addresses! You need to get new address for new deposits!

The breach is already fixed. All other balances including BTC are fine.

We welcome everybody to report hackers. We are open for authorities to collaborate. Here some info about hackers:

They used lots of different accounts to perform this attack.

Here is one of the DOGE addresses used to repeat withdrawals:
https://dogechain.info/address/DQuZ3f1kxWrrbTZYfc7d92Xrk6YRpcv1EE

Here is one of the LTC addresses used to repeat withdrawals:
https://chainz.cryptoid.info/ltc/address.dws?LQkk1ChBmu3zes9NUeBbXE7czFDMKMCLuc.htm