Referral links work during full mode. You need to wait for a while.
I have a similar issue. I bought and withdrew ltc yesterday, I received a confirmation link in my mail and confirmed my withdrawal but I did not receive the ltc amount, also it wasn't reflecting in my history and the ltc balance is gone, that is its now zero(0). I tried to create a ticket but its not possible.
I need my ltc, as I plan to use it for an important business, please kindly help resolve this issue asap
Exchange is on limited mode. Withdrawals will not work until full mode. This should be in few days.