Casino behavior that turn you off | Bitcointalksearch.org

traderethereum

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Quote from: ?? on ??

I guess any newbie gambler looking for where to play should endeavor to read through this thread to be able to discover the behavior to avoid from casinos.
Another point to always look out for is how responsible the admin is toward providing players the best possible services.

The newbie on this forum should read but not for people out there who found the site through other websites.
They will not know how to select the casino that will not try to scam or steal their money instead just use a random pick on the site and start playing.
In a reputable casino, they will be responsible for their site but the problem is the gamblers do not have much responsibility to themselves and causing them in danger by losing their money.
Even a reputable casino can make a mistake but they will try to figure out the problem and solve it as soon as possible.

rodskee

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Quote from: carlfebz2 on February 01, 2022, 03:55:11 PM

Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

When a casino is just something new or newly heard up then i do usually check out the ff;

1. No KYC
2. Instant withdrawals (minimum or lower as possible)
3. Good customer support
4. Popularity/Reputation
5. Fairness

If these things couldnt really be seen and showing off some behavior and connecting with transactions
then this is where i do usually been turned off and lost up interest.

That is the complete attitude of a casino that we must be look at, because the mentioned 5 are what i also seeking before engaging and depositing in certain casino, added is their chat support in which the activities of each players can be discussed.
we have seen so many casinos now that practice similar like this but sooner will change and turns into being scammer.
so be aware also because not of all that you see are true and not all casino are rightful.

magneto

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Quote from: carlfebz2 on February 01, 2022, 03:55:11 PM

Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

When a casino is just something new or newly heard up then i do usually check out the ff;

1. No KYC
2. Instant withdrawals (minimum or lower as possible)
3. Good customer support
4. Popularity/Reputation
5. Fairness

If these things couldnt really be seen and showing off some behavior and connecting with transactions
then this is where i do usually been turned off and lost up interest.

That pretty much sums it up.

I actually think that the amount of community engagement is just as important as a casino's history. There has been plenty of new casinos that have popped up over the years that have been able to prove their worth just through sheer community engagement.

Definitely something to consider if you are a casino operator.

timerland

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Quote from: mushijapann on February 02, 2022, 01:04:24 AM

For me i experienced this twice in sports betting..

I have a good winning streak with good amount just recently (lastweek) from the 12 bets i made i only lost 1.. then after that live betting was gone and removed and i received a notification of live match betting was under maintenance.. But upon checking on other betting sites live betting works perfectly.. and because of my stupidity and disapointment i did play on live casino then i lost 400$ and guess what... just a seconds live sports betting was instantly available... same scenario with my 11winning streak on NCAA matching on thesame website.. live match betting removed after winning streak.. but on other site like fortunejack livematch betting was available....

I doubt that it is because of yoru winning streak.

Live match betting has always been a headache for both players and casinos. Sportsbooks have to constantly adjust their odds which they may not necessarily want to do in the middle of a game.

Don't be too surprised if this is disabled near the end of the game or when the margins are super big - it's just something that you will have to live with.

Fortify

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Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

It sucks when casinos put out grand offers like "sign up today and get 0.01 totally free" but when you read the fine print you have to play with the money about 50 times before it'd be added to your available balance. It's obviously a setup and geared towards enticing new players who only find out the downside much later. I understand it from the casinos point of view, they get to put out this big promo offer but are almost never likely to pay a penny of it, but it just seems really scummy for that very reason. If you start off by trying to trick every customer then it kinda says everything about your business model, you'd be much better off advertising a low promo offer with a lower barrier to entry and get a long term customer.

Peanutswar

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There is no perfect system or casino and of course, there are some players who meet that problem and one of the best ways to communicate with the casino is with the use of virtual support or customer service when services took 10 minutes to make a reply to the user will not have a doubt with the platform its good to have good communication and response to their users and also fix their problem as possible. Once the problem takes over days and weeks this is the reason why a user mark those platform as a red flag to them of course they have their will to share their opinions that can stop the casino. Those are the mostly i meet with the trouble in a behavior.

michellee

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Quote from: fiulpro on February 01, 2022, 09:16:39 PM

Even though the chats are monitored, very often the people tend to bully the new comers and when you usually make a site they would say weird stuff and sometimes flag you for nothing. Plus you can never go and report such incidents Everytime.
At the same time the casinos are usually very good with withdrawals and deposits but there are some casinos which charge an excessive amount of money which usually makes me mad. Charging 40$ to withdraw 50$? This was something that happened to me and I needed money fast.
Other than that if they have any negative feedback, I will definitely stay away from that site.

If that happens to me, I will not use that casino and move to the other because the fee is too high. I am trying to check the minimum deposit and withdrawal and the fee.

But more often, I will ask myself if the site is what I am looking for so I can still stay at the site or search for the site. So far, that is works for me as when I register on the site and play for some time, I do not have a problem.

mushijapann

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For me i experienced this twice in sports betting..

I have a good winning streak with good amount just recently (lastweek) from the 12 bets i made i only lost 1.. then after that live betting was gone and removed and i received a notification of live match betting was under maintenance.. But upon checking on other betting sites live betting works perfectly.. and because of my stupidity and disapointment i did play on live casino then i lost 400$ and guess what... just a seconds live sports betting was instantly available... same scenario with my 11winning streak on NCAA matching on thesame website.. live match betting removed after winning streak.. but on other site like fortunejack livematch betting was available....

fiulpro

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Even though the chats are monitored, very often the people tend to bully the new comers and when you usually make a site they would say weird stuff and sometimes flag you for nothing. Plus you can never go and report such incidents Everytime.
At the same time the casinos are usually very good with withdrawals and deposits but there are some casinos which charge an excessive amount of money which usually makes me mad. Charging 40$ to withdraw 50$? This was something that happened to me and I needed money fast.
Other than that if they have any negative feedback, I will definitely stay away from that site.

coolcoinz

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The biggest deterrent must be an ongoing scam accusation, or even worse a history of scams and/or dishonesty. A signature campaign run by the casino that scams people or delays their payments can also be a big no no. A casino should be as transparent as possible, best if they have a live thread on the forum where they answer questions at least once every few days. I don't expect someone to be live 24/7, but problems being unanswered for weeks can make you suspicious. It's pretty much the same with a casino as it is with exchanges or any other businesses. If you want people to send you money you have to build trust.

Reatim

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Quote from: Renampun on February 01, 2022, 07:59:21 PM

Quote from: Tellek Garing on February 01, 2022, 03:58:21 PM

The casino is just like centralized exchange it can change the rule at any point with the introduction of rules that will drive the player from having access to the funds and making it impossible for the money to be recovered and this time only when the player wins a big amount and want to withdrawal.

The changing rules are annoying but everyone knows the risks they will face when playing on a gambling site...

I hate sites that changing their rules even without sharing in their players before making those changes because for me this is a act of being cheater or scammer.

let people knows what will happen so we are updated.

Quote

I noticed that not 1 or 3 gambling sites changed their rules unilaterally, almost all of them did and there we were forced to accept the rules they set more, I personally have no problem with KYC even when making withdrawals but the most annoying thing is changing the rules unilaterally and suddenly especially when withdrawing in large money.

Lol that is the case i always brings out because there are so many scam sites now that has this attitude and sometimes even good casinos do this for some reason of security and practical changes .

Renampun

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Quote from: Tellek Garing on February 01, 2022, 03:58:21 PM

The casino is just like centralized exchange it can change the rule at any point with the introduction of rules that will drive the player from having access to the funds and making it impossible for the money to be recovered and this time only when the player wins a big amount and want to withdrawal.

The changing rules are annoying but everyone knows the risks they will face when playing on a gambling site...

I noticed that not 1 or 3 gambling sites changed their rules unilaterally, almost all of them did and there we were forced to accept the rules they set more, I personally have no problem with KYC even when making withdrawals but the most annoying thing is changing the rules unilaterally and suddenly especially when withdrawing in large money.

TinaK

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Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Reputation for me is very important because you can determine the casino of this behavior, if they had more fraud activity for sure it will be flooded customer complaints which are we easily to determine. I think that's the behavior of the casino can turn me off, it is a fear to hold your capital or where we can entrust our money. Choosing a good casino while you are here in the forum is maybe not hard, all of them here are taking care of their reputation and I think they will not let it ruin it.

Ryker1

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Quote from: carlfebz2 on February 01, 2022, 03:55:11 PM

^[snip]
1. No KYC
2. Instant withdrawals (minimum or lower as possible)
3. Good customer support
4. Popularity/Reputation
5. Fairness

Well, these are very well said.
The main factor that users can turn out is when the casino asked you a KYC for verification which is we know most gamblers hate KYC procedures.
But there are some who are willing to submit KYC verifications and perhaps they are small-time gamblers who only gamble with a small amount or the amount that they can afford to lose. Another factor that turn me off when I heard a scam accusation against them, in that case --avoiding to have a large deposit and perhaps always doubtful to them about my fund and if we will become paranoid on it much better to leave the site.

Tellek Garing

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The casino is just like centralized exchange it can change the rule at any point with the introduction of rules that will drive the player from having access to the funds and making it impossible for the money to be recovered and this time only when the player wins a big amount and want to withdrawal.

carlfebz2

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Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

When a casino is just something new or newly heard up then i do usually check out the ff;

1. No KYC
2. Instant withdrawals (minimum or lower as possible)
3. Good customer support
4. Popularity/Reputation
5. Fairness

If these things couldnt really be seen and showing off some behavior and connecting with transactions
then this is where i do usually been turned off and lost up interest.

Silberman

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Quote from: Fredomago on January 28, 2022, 04:00:03 PM

Quote from: Silberman on January 28, 2022, 02:12:09 PM

This is especially important when there is a dispute between a customer and the casino, many casinos have terrible customer service which means that if you have a problem you have to wait for weeks to get any kind of response, and if you have money on the line then this kind of slow response will seem as some sort of scamming behavior, even if that was not the intention of the casino, however if there is a fast communication then the customer knows that his problem is being reviewed and as such they do not feel that they are about to be scammed, and once the problem is resolved they are satisfied with the service they received, showing us once again that how you treat your customers is key to have a successful business.

Good communication keeps gamblers attached to the house. It means that if the supports continue to show care for the players, they will keep coming back and play; I see your point and it's really valid. If there's concern and the team gives good updates showing that they are not neglecting the issue will bring good trust to the person who is experiencing the problem.

It's good to know that they are someone who's working with your concern and you are not waiting for nothing,

especially that we also use crypto in which the value is moving up and down, it's value a lot.

Businesses know that the customer is king, however many casino owners treat their customers as if they are making their customers a favor by allowing them to play at their casino, and this is a huge mistake, this is why to me customer service is key, if I have to choose between a casino with bad customer service but with good bonuses and a casino with great customer service and slightly lower bonuses then I will pick the latter over the former all the time.

Congyang

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Quote from: macson on January 31, 2022, 04:15:07 AM

slow in responding to customer complaints, this is the thing i hate. in the past when i was still playing on fiat-based gambling sites, i always experienced this, several times when my bet was hit, an error occurred, but when i wanted to complain, they only answered 24 hours later, it was a bad experience and the what i hate the most.

I think things like this are quite reasonable and complaints 1x24 hours I think are still very normal because of course there are several reasons, for example there is a difference in time lag when you are in a country or area with a different time zone or indeed because of their service. a sense of having your own time and maybe if you have a problem with CS, it might take a relatively short time to wait for example like 1x24 hours and the most important thing is that you are definitely not the only one who is having problems, maybe when you have problems other people are complaining about it too

YinShuiSiYuan

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Quote from: ?? on ??

Well, we all have experienced both the bad and the good, it all boiled down to the fact that casino reputation is only at stake when the don't follow the right part such as scam behavior, and again players are always advised to read the terms and conditions of any site before creating an account on them.

Caution must be taken whenever it comes to money. Registering at the casino comes with obligations, so it is very important to know the rules on which we are playing.
If I see that there are unclear rules in the rules then I rather avoid such a casino.

wxa7115

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Quote from: ryzaadit on January 25, 2022, 05:23:19 PM

We all know, most of the behavior we don't want to get while withdrawing.

Is already a basic topic, people while they're winning don't want to get a problem while they're withdraw. Most people will say about "KYC", but to be honest on every casino F.A.Q they always can ask you to do "KYC"

So, never believe anything about anonymous feature or something like that.

It is true that almost any casino is going to have a clause like that in their TOS and could ask anyone about their personal information, however this is why we have reviews in the forum, after all even with those policies there are many casinos that prefer to rely on KYC only when it is absolutely necessary.

So you will want to play in a casino like that and not in one that is going to force you to follow those KYC policies for no reason at all.

Topic: Casino behavior that turn you off (Read 1033 times)