Casino behavior that turn you off - page 5.

delfastTions

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Quote from: AicecreaME on January 27, 2022, 07:06:49 AM

Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

What turns me off when it comes to gambling casinos are those who don't provide good customer service whenever problems arise. I have read so many posts here about conflicts and concerns that could have been solved easily, yet, the casinos didn't bother to solve it right away. There are so many posts here in scams and accusations board in which clients suffered either minor and major issue. And then when they try to contact the customer representative, it will either not reply to them or make empty promises. This is such a huge turn off because every player deserves to get a nice treatment and resolution. Also, the casinos are responsible to discuss the problem with their customers because without them, it will not be where it is today. They all owe it to their patronizers, but I don't know why most often than not, they forget it.

The casino forgets about the good attitude to customers for one simple reason - all the money but above all it is a profitable business and only in the second place - it is creating a comfortable environment for customers and increasing the number of users - players. Casino profits depend on this first and foremost.
And all casinos balance on the optimal balance of comfort for players and their own profits. Of course, this ratio is a little different, but the meaning of their actions does not change.
In addition, it is necessary to keep in mind the psychological state of the lost players and their increased aggression, including when writing complaints and communicating with support. Hence the large flow of negativity in almost all casinos.

Reatim

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Quote from: Chato1977 on January 27, 2022, 04:46:10 AM

Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

clearly for me that the behavior that turns me off is what 1xbit.com does and luckily that is the signature banner you are wearing.

You find Guts to ask this when clearly that you are promoting the shittest and the most scam gambling site in crypto currency world.

Don't make it personal mate , OP's thread is indeed worth answering because this is one best for sharing , as we are all gamblers here that wanted to find what to Look at in each casino that has been advertised .

I am once had some trouble in a casino but obviously? those are the days that I am still new to crypto casino , but now? lol i almost knew everything that i need to prevent and i need to believe .

AicecreaME

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Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

What turns me off when it comes to gambling casinos are those who don't provide good customer service whenever problems arise. I have read so many posts here about conflicts and concerns that could have been solved easily, yet, the casinos didn't bother to solve it right away. There are so many posts here in scams and accusations board in which clients suffered either minor and major issue. And then when they try to contact the customer representative, it will either not reply to them or make empty promises. This is such a huge turn off because every player deserves to get a nice treatment and resolution. Also, the casinos are responsible to discuss the problem with their customers because without them, it will not be where it is today. They all owe it to their patronizers, but I don't know why most often than not, they forget it.

Chato1977

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Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

clearly for me that the behavior that turns me off is what 1xbit.com does and luckily that is the signature banner you are wearing.

You find Guts to ask this when clearly that you are promoting the shittest and the most scam gambling site in crypto currency world.

rodskee

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Quote from: BitcoinAccepted on January 27, 2022, 04:14:37 AM

Quote from: mm2543363580 on January 26, 2022, 04:47:49 AM

It just confirms that in the gambling industry, quality is more important than quantity. Gambling involves very strong emotions that players often cannot deal with. That is why the professionalism of customer service depends on how they can deal with such people. If they can not handle it, there are scandals and problems that make the casino lose its reputation. Such situations turn off everyone.

Agreed. The availability of customer support, whether chat support, live chat, email or telephone, and the hassle-free approach, and reliable assistance by the casino really does help maintain and improve the overall image and reputation of the casino. And I believe that casino that focuses on customer services will surely hit success, because it will lead to lifetime loyalty of the players.

This is why i pay more respect to those gambling operator that still actively updating their threads here in forum , either those are their representative or the owner itself? yet they are the one that must be trusted and will be paying attention.

the support from the team and the owner is the big factor how we will trust our funds inside their casinos .

BitcoinAccepted

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Quote from: mm2543363580 on January 26, 2022, 04:47:49 AM

It just confirms that in the gambling industry, quality is more important than quantity. Gambling involves very strong emotions that players often cannot deal with. That is why the professionalism of customer service depends on how they can deal with such people. If they can not handle it, there are scandals and problems that make the casino lose its reputation. Such situations turn off everyone.

Agreed. The availability of customer support, whether chat support, live chat, email or telephone, and the hassle-free approach, and reliable assistance by the casino really does help maintain and improve the overall image and reputation of the casino. And I believe that casino that focuses on customer services will surely hit success, because it will lead to lifetime loyalty of the players.

Tellek Garing

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Quote from: DoublerHunter on January 26, 2022, 06:28:30 PM

Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

^ The thing that the most turn me off is that when I heard a casino selecting scamming their users and begun to spread the major complaints of the casino and probably that shady behavior that mots that I don't like. Another one is that when they required heavy KYC procedures like submitting photos and taking selfies. Probably, email address, phone number, where you live, and age would be enough as a KYC.

Selective scamming is the order of the day with most casinos and bookmakers around it has been obvious they are not ready to build any reputation, I hate to see accusations and problems that never get resolved or bringing up KYC that was not initially stated in the T&C.

xSkylarx

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Quote from: ralle14 on January 26, 2022, 09:13:02 PM

Quote from: Emitdama on January 26, 2022, 04:09:11 PM

costumer support is important but I do not prioritize this because luckily I have been gambling for years and not experienced any major problems. There are small problems but I can troubleshoot them myself and there is no need to call for the support.

I'm also in the same boat, I rarely experience any issues and there are instances where the issue is out of their reach so I really can't blame them if they can't fix it right away.

Quote from: batang_bitcoin on January 26, 2022, 04:33:24 PM

I can't agree more because it really sucks when the support isn't helping you at all which should be helping you as their job.

I've also experienced this, sometimes it's just a hit or miss there are times where i'd get in contact with a good support and then there's other supports who barely have any clue on what i'm trying to point out.

Yeah, this is usually the main problem with the casino, whether it is an online or physical one; however, the physical one would be dealt with immediately because you will be speaking with a representative who will give you updates in real time; however, some online casinos take weeks or even months to resolve issues because they are too slow to do so; however, it still depends on the issue. When using the live chat feature, you may find yourself conversing with a bot, which makes it somewhat ineffective in reporting your issue. Emailing them also takes a long time for them to respond. But, yes, this is the most common problem, not only in gambling, but in all aspects of life, I believe.

ralle14

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Quote from: Emitdama on January 26, 2022, 04:09:11 PM

costumer support is important but I do not prioritize this because luckily I have been gambling for years and not experienced any major problems. There are small problems but I can troubleshoot them myself and there is no need to call for the support.

I'm also in the same boat, I rarely experience any issues and there are instances where the issue is out of their reach so I really can't blame them if they can't fix it right away.

Quote from: batang_bitcoin on January 26, 2022, 04:33:24 PM

I can't agree more because it really sucks when the support isn't helping you at all which should be helping you as their job.

I've also experienced this, sometimes it's just a hit or miss there are times where i'd get in contact with a good support and then there's other supports who barely have any clue on what i'm trying to point out.

Hamphser

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Quote from: rhomelmabini on January 26, 2022, 05:53:28 PM

Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

The behavior that they'll require you to send documents pertaining to verify your account that I think will turn off every individuals to play on their site. Some of the time this happens but some of the time as well there are instances that they'll just freeze the account without a warning. I haven't experienced the latter but somehow that's BS if they do.

This is on the time that you've been dealing with shady casinos but if not or to those known ones then they couldnt really just asked out or made out actions without viable reason thats why its always wise to deal on these places rather than new ones but to mind off that we shouldnt make it on general.
Verifications and something attached to it do really sucks big time and this is mainly what people make turn off on particular websites.

DoublerHunter

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Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

^ The thing that the most turn me off is that when I heard a casino selecting scamming their users and begun to spread the major complaints of the casino and probably that shady behavior that mots that I don't like. Another one is that when they required heavy KYC procedures like submitting photos and taking selfies. Probably, email address, phone number, where you live and age would be enough as a KYC.

rhomelmabini

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Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

The behavior that they'll require you to send documents pertaining to verify your account that I think will turn off every individuals to play on their site. Some of the time this happens but some of the time as well there are instances that they'll just freeze the account without a warning. I haven't experienced the latter but somehow that's BS if they do.

stomachgrowls

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Quote from: dustboy on January 26, 2022, 03:57:44 PM

Quote from: ethereumhunter on January 26, 2022, 11:41:43 AM

Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

If they do not let me withdraw without verifying my account, I will leave them without asking much because they will not help me instead they can easily turn the situations become worst. If they have reputations, maybe I will ask them why they can not process the withdrawal, but if they finally ask me to fill KYC, I do not want to do that. I will avoid the site that asks KYC because I only want to have fun with gambling games and if I win, that is just a coincidence and I think the casino should know about that.

So your choices is now becoming smaller since almost all casino has the right to ask you KYC for some reasons. Maybe you will not be interested to gamble in online casino anymore in the future because of regulation of the license. For me it is fine to do KYC if the reason is acceptable, I'll do it in other specific case as well such as if I try to withdraw huge amount of money. If the casino is trustworthy, I will not need to worry of doing KYC.

Sooner or later then it wouldnt really be surprising that it would become the standard thing on whereas gamblers wouldnt really having no choice but do deal with it.Regulation and laws become more strict and if you dont like kyc then theres no much that you can do.

Things that turns me off mostly is on the games been offered by the site.If i do look that it do only offer thats something very common then i do usually skip most of the time.

batang_bitcoin

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Quote from: quasialex on January 26, 2022, 08:48:23 AM

The same criteria. Bad support is really irritating.

I can't agree more because it really sucks when the support isn't helping you at all which should be helping you as their job.

Quote from: quasialex on January 26, 2022, 08:48:23 AM

I wonder why they can't employ professionals if their earnings are too high? But happily, there are online casinos with good support.

That's about the screening, there are people that are good and kind during screening and interviews. But in actual work, they're starting to act naturally and don't seem to protect the business at all. I agree there are casinos that have good support and are well trained.

Emitdama

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Quote from: btc78 on January 26, 2022, 12:41:03 AM

First in my list is the Support , if this cannot be handling the cases and issues by players then this is a BS site.

Second on my list is the Withdrawal fees , Im sure many of us will favor here because like us who is small players we are always seeking for shorter fees.

Third on my list is the Advertising , this is one of the most important for me because this shows how capable the site to handle business by spending funds for them to lure players.

costumer support is important but I do not prioritize this because luckily I have been gambling for years and not experienced any major problems. There are small problems but I can troubleshoot them myself and there is no need to call for the support.

When it comes to withdrawal fees you can choose altcoins when you deposit because withdrawal fees for altcoins are usually tiny compare to when your gambling with bitcoin. For the advertising part, not really because there are shady casinos that are continuously been advertised inside and outside the forum and there are also casinos that are legit but do not do frequent advertisement.

dustboy

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Quote from: ethereumhunter on January 26, 2022, 11:41:43 AM

Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

If they do not let me withdraw without verifying my account, I will leave them without asking much because they will not help me instead they can easily turn the situations become worst. If they have reputations, maybe I will ask them why they can not process the withdrawal, but if they finally ask me to fill KYC, I do not want to do that. I will avoid the site that asks KYC because I only want to have fun with gambling games and if I win, that is just a coincidence and I think the casino should know about that.

So your choices is now becoming smaller since almost all casino has the right to ask you KYC for some reasons. Maybe you will not be interested to gamble in online casino anymore in the future because of regulation of the license. For me it is fine to do KYC if the reason is acceptable, I'll do it in other specific case as well such as if I try to withdraw huge amount of money. If the casino is trustworthy, I will not need to worry of doing KYC.

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Quote from: ethereumhunter on January 26, 2022, 11:41:43 AM

Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

If they do not let me withdraw without verifying my account, I will leave them without asking much because they will not help me instead they can easily turn the situations become worst. If they have reputations, maybe I will ask them why they can not process the withdrawal, but if they finally ask me to fill KYC, I do not want to do that. I will avoid the site that asks KYC because I only want to have fun with gambling games and if I win, that is just a coincidence and I think the casino should know about that.

Customer service are major issue to many casinos and this has dented the image of the site judging from a recent event such cases always leads to a bad end for the casino's reputation.
It's better to avoid KYC in its totality other than let you privacy get compromised.

uneng

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Usually another users' experiences are going to make me reach to a final conclusion if the casino is worth or not. If the reviews are positive and there aren't legit complaints I would give it a try without any doubts, but if gamblers are facing constant issues while trying to cashout their funds, making deposits due to delays and having their accounts banned because the casino is trying to difficult the payment process, I would definitely stay far away from that site. Inactive, slow customer support is also a big factor that would most probably turn me off from the platform.

ethereumhunter

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Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

If they do not let me withdraw without verifying my account, I will leave them without asking much because they will not help me instead they can easily turn the situations become worst. If they have reputations, maybe I will ask them why they can not process the withdrawal, but if they finally ask me to fill KYC, I do not want to do that. I will avoid the site that asks KYC because I only want to have fun with gambling games and if I win, that is just a coincidence and I think the casino should know about that.

hyudien

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Quote from: YOSHIE on January 26, 2022, 02:37:09 AM

Quote from: RILWAN on January 25, 2022, 12:09:33 PM

this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

For this second and at this time for I have not experienced any badness from the casino operator, hopefully it doesn't happen, maybe other people experience a lot of bad behavior, it can be seen from the accusations on this forum against the casino and the way the operator does it, you can say 1001 cases.

For that I am very careful in trusting gambling sites and betting at their casinos, of course, which have a good reputation and have operated for a minimum of 3-10 years.

If there's a new casino site i actually test it based on what they say, no regrets i lost $10 instead of having to lose $1000, with 100s of nonsense excuses.

You're right, so far I haven't had any bad treatment from the casino service. Maybe because we prioritize the reputation of a well-known casino. While the many accusations of service that most others receive are from casinos that are not reputable and also lack trust. In this forum as far as I'm concerned, finding a list of casinos with good service is definitely easy to find.

Topic: Casino behavior that turn you off - page 5. (Read 1033 times)