Casino behavior that turn you off - page 2.

TimeTeller

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Quote from: Sirait on January 31, 2022, 01:35:10 PM

Quote from: timerland on January 31, 2022, 03:28:46 AM

Yeah that really sucks.

I don't mind if a casino has some small scale issues so long as they are responsive to these problems.

But if they have terrible customer support, this is completely unacceptable - if you have issues you have the responsibility to resolve them for your clients.

bad service to players is only owned by unprofessional gambling sites. the client has a great right to feel safe and comfortable, if hearing a client's complaint requires a long reply then don't play the site again because now there are many professional gambling sites that listen to your complaints and respond quickly.

Quote from: ?? on ??

Well, we all have experienced both the bad and the good, it all boiled down to the fact that casino reputation is only at stake when the don't follow the right part such as scam behavior, and again players are always advised to read the terms and conditions of any site before creating an account on them.

right, Don't forget the T&C, it's a must to read it at the beginning before depositing and playing.

Fast response from the team or any rep is always highly appreciated from casinos.
But for those with poor customer service, players usually stay away from them.
And if you are here in the forum long enough, you already know where to go and make your time worthwhile.
This is one of the benefits that you can get from this forum.
If you are a gambler, and you don't want to be screwed, you will only play on known reputable sites here.
And if you got a problem, you can always ask help from the users or from the owners themselves.

Sirait

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Quote from: timerland on January 31, 2022, 03:28:46 AM

Yeah that really sucks.

I don't mind if a casino has some small scale issues so long as they are responsive to these problems.

But if they have terrible customer support, this is completely unacceptable - if you have issues you have the responsibility to resolve them for your clients.

bad service to players is only owned by unprofessional gambling sites. the client has a great right to feel safe and comfortable, if hearing a client's complaint requires a long reply then don't play the site again because now there are many professional gambling sites that listen to your complaints and respond quickly.

Quote from: ?? on ??

Well, we all have experienced both the bad and the good, it all boiled down to the fact that casino reputation is only at stake when the don't follow the right part such as scam behavior, and again players are always advised to read the terms and conditions of any site before creating an account on them.

right, Don't forget the T&C, it's a must to read it at the beginning before depositing and playing.

timerland

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Quote from: macson on January 31, 2022, 03:15:07 AM

slow in responding to customer complaints, this is the thing i hate. in the past when i was still playing on fiat-based gambling sites, i always experienced this, several times when my bet was hit, an error occurred, but when i wanted to complain, they only answered 24 hours later, it was a bad experience and the what i hate the most.

Yeah that really sucks.

I don't mind if a casino has some small scale issues so long as they are responsive to these problems.

But if they have terrible customer support, this is completely unacceptable - if you have issues you have the responsibility to resolve them for your clients.

macson

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slow in responding to customer complaints, this is the thing i hate. in the past when i was still playing on fiat-based gambling sites, i always experienced this, several times when my bet was hit, an error occurred, but when i wanted to complain, they only answered 24 hours later, it was a bad experience and the what i hate the most.

joeperry

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Nothing is more worst than a casino or gambling site that is offering fake promotions, poor security and unfair games though most of the games might probably from third party service providers. I see some casinos which gives good promotions and once a player managed to win the promotion they will make excuses or alter the terms and condition of the promotion to avoid playing the player. By doing that it only shows that the gambling site cannot be trusted and was not really plan on paying the players and doing it just to attract players.

Xinarae*

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Yes, this forum is a good place for crypto casinos here every question is answered in a very beautiful way. But for deposits you can find problems in scam sites so you have to analyze them helps to stop casino misbehavior customers become aware and leave the gambling site to put it bluntly it's their team's problem. Some casinos offer free drinks but all that is needed is to know when to stop if a person behaves excessively and behaves, if he can't handle it gently he will withdraw from the casino.

Fortify

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Quote from: Sirait on January 29, 2022, 12:36:05 PM

Quote from: RILWAN on January 25, 2022, 11:09:33 AM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

locking accounts without prior confirmation, arbitrarily updating TOS and also slow in responding to complaints. I see a lot of unprofessional gambling sites out there, especially those that have just emerged, so they only play on trusted gambling sites, have large rounds of money and also have a good track record.

It's nice when you find support staff that can actually do something - some sites it is almost impossible to get help when things go wrong. If you happen to run into a glitch for instance, I've been treated very well by certain sites and even rewarded for helping to diagnose the issue, free bets were very welcome - plus the site gets made aware of something that could turn off other customers who might not come back. However you can have really basic staff who have no power to do anything but log, may even be simple bot scripts or force you to get answers via an FAQ/Contact form instead of having a live chat. Having live chat available 24/7 is also quite important.

danherbias07

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First, if it's all about the money. It's a big letdown if they cannot pay up considering how much they will make if you are on losing streaks.
The other thing that I am concerned about is not really what turns you off in the long span of time. With online casinos or sports betting, sudden maintenance will piss you off especially when a game is minutes away from starting or a breakdown on their end. It happened to me for like 3-4 times but I don't really mind them now as they are still a respectable company when it comes to customer support, services and quick payouts.

Furious 7

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Quote from: BITCOIN4X on January 29, 2022, 09:44:27 AM

Quote from: Furious 7 on January 29, 2022, 07:39:10 AM

I quite agree with what you said and indirectly I also do something like this because indeed other than this concerns about trust here also we can choose and sort about various reviews that other people have done on the site so that this can be used as a reference For us whether you want to be there or not.

Yep, when we melhat review now a lot of members in this forum often share their experiences and analysis about various existing casino sites and this becomes something very good for comparison.

Of course because gambling activity is one activity that is quite sensitive because of the involvement of money in it. People want to risk their money to win and it makes sense that they follow all the rules if they want to get paid.

I am not a person who has much knowledge about gambling, but I still have to be aware of the potential losses that we will get on certain sites so analyzing and getting some information from the community will be very useful before betting on a site. But since gambling is a risky activity, bet at your own risk and still have a limit on how much you can afford to lose.

Even though it doesn't have a further introduction, an analysis of something is indeed very much continued, because who knows we will be there one day, including gambling.
to know about gambling sites or anything related to gambling does not mean we are not good and have to be addicted to gambling and just knowing it will be very important.

Everything has to have risks and responsibilities, especially when it comes to finances as well as gambling, only naive people are not aware of this.

decodx

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As with most gamblers, what bothers and turns me off the most about online casinos is their bad reputation. The worst example on this forum is 1xBit (and their parent company 1xBET). Their response to accusations against them is to ignore them and refuse to resolve them. Instead, they will falsely accuse the players without any evidence, decline payments for unreasonable reasons and, worst of all, invest thousands of dollars to make new naive players fall victim to their scams.

dbc23

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For an online casino delay in withdrawal turns me off mostly when the funding goes swiftly but when it gets to withdrawing your wins and there are delays which aren't called for get turned off easily. For offline casinos the inability to manage customers violence when the lose turns me off and this very part will make me never to visit there again

Cling18

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Quote from: RILWAN on January 25, 2022, 11:09:33 AM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Shady casinos with scam accusations turn me off. Especially those who are holding their players' funds without further reason. Those who break and don't follow their own TOS which violate the rights of their users. It's really an advantage if a certain site has a good record and reputation.

Mahanton

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Quote from: BITCOIN4X on January 29, 2022, 12:23:03 AM

Quote from: Mahanton on January 28, 2022, 06:32:32 PM

TOS is a long pile of text and even myself couldnt really deny that i do really skip out on reading this since most of the time they are just the same.There might be some changes in some parts but most of the time it would really be just the same thats why people doesnt really mind off that much on reading it and when they had committed some violation then it is really that their fault because if they had just read up the Tos then they wont really be able to commit out those mistakes.

People are more likely to belittle the small things but basically it can have a big impact in the future like a user violating the TOS. They ignore it because it's usually just a collection of text that can be found on almost any gambling site (not much different), no problem but they really have to accept the consequences if something goes wrong.

As I said above, sometimes we give the site the power to blame us for our ignorance of the ToS itself. One of the downsides is that the site can freeze our funds in the event of a breach.

For sure they would and thats the main thing or reason that they would really be thrown at you whenever you do violate something since it is really been stated on terms and conditions in the first place.
If you do commit out something then expect that there would really be consequences with that and this is why its better to be wary rather than to be sorry at all.
Avoid as much as you can because casinos or any platforms could really make use of these violation against you which would really result on locking up funds or banning accounts
and theres nothing you can do about it.

Sirait

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Quote from: RILWAN on January 25, 2022, 11:09:33 AM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

locking accounts without prior confirmation, arbitrarily updating TOS and also slow in responding to complaints. I see a lot of unprofessional gambling sites out there, especially those that have just emerged, so they only play on trusted gambling sites, have large rounds of money and also have a good track record.

RapTarX

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I would be pissed off if any of the casino sites support isn't fast enough & assisting accordingly. You are talking about the feedback on the forum and off the forum? If they have a bad practice in the forum by anyhow, would anyone from the forum give them a fuck? I doubt anyone would join. If we are talking about new sites, I barely deposit on them. Most of the times, I just check it out and leave.

Wexnident

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Quote from: livingfree on January 29, 2022, 03:35:49 AM

Well, given that most of the gamblers here talk about KYC.

I second that the lack of good support representative isn't a good impression. It's the reason why some gamblers are staying on a casino because of the friendly support, admins and moderators.

And that gives them the idea to make good promos and bonuses for those loyal customer that are staying with them. We can't blame those gamblers that go from one casino to another if they find the ideals of these factors.

Facts. Honestly, KYC isn't that much of an issue sometimes, it's just that the way they ask for it is kind of dumb and stupid that users bloody hate it. Asking for KYC when withdrawing, asking for KYC when originally it wasn't there, those kinds of things are the ones that are irritating but having KYC stated in full black and white at the start? That's pretty agreeable since I can just leave the site and choose to go to another casino.

As for customer support, well that's always a number one kind of thing. I'd always want an agreeable customer support, one that doesn't just half ass you when you're trying to inquire stuff.

AicecreaME

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Quote from: bittraffic on January 25, 2022, 12:17:31 PM

A casino with scam accusationin the forum but not fixing it nor replying to the thread where they are discussed about. We probably will understand if they don't respond in forum but at least on chat should responsibly explain to the player what goes on.

There were several of these casino in the past still runs but obviously if anyone search for their reputation will be turned off.

I think what OP meant was their service in chat and email. Terrible casinos are like that, they are just good in the beginning to lure players but when they get what they want, they'll turn into something worst. Like suddenly requiring KYC, delay withdrawals while asking a lot of questions that are not in their T&C, delayed response to a certain problem, etc...

BITCOIN4X

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Quote from: Furious 7 on January 29, 2022, 07:39:10 AM

I quite agree with what you said and indirectly I also do something like this because indeed other than this concerns about trust here also we can choose and sort about various reviews that other people have done on the site so that this can be used as a reference For us whether you want to be there or not.

Yep, when we melhat review now a lot of members in this forum often share their experiences and analysis about various existing casino sites and this becomes something very good for comparison.

Of course because gambling activity is one activity that is quite sensitive because of the involvement of money in it. People want to risk their money to win and it makes sense that they follow all the rules if they want to get paid.

I am not a person who has much knowledge about gambling, but I still have to be aware of the potential losses that we will get on certain sites so analyzing and getting some information from the community will be very useful before betting on a site. But since gambling is a risky activity, bet at your own risk and still have a limit on how much you can afford to lose.

Furious 7

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Quote from: BITCOIN4X on January 28, 2022, 03:37:32 PM

Quote from: Furious 7 on January 28, 2022, 02:43:40 PM

quite reasonable. because indeed with the recognition of the community that is here I personally feel more secure and comfortable because at least it is a guarantee that their reputation is already there and is quite good.
But on the other hand we also have to be able to pay attention to casinos that do have a lack of trust and this can also be considered to choose which ones are really safe and which ones are indeed suspicious.

If one wants to know which is the best casino which is safe to try then one quick question to the community will answer all his doubts. Someone has compiled a complete list of crypto casinos like him, but I didn't find the thread.

The average user who likes to post on gambling boards probably already knows which casinos are reputable and which casinos are reputable here, so it shouldn't take too much time for anyone wanting to give it a try. A strong community will help them get what they want, but keep doing your own analysis and also do it at your own risk and not breaking any of the rules stated in the TOS.

I quite agree with what you said and indirectly I also do something like this because indeed other than this concerns about trust here also we can choose and sort about various reviews that other people have done on the site so that this can be used as a reference For us whether you want to be there or not.

Yep, when we melhat review now a lot of members in this forum often share their experiences and analysis about various existing casino sites and this becomes something very good for comparison.

livingfree

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Quote from: bitterguy28 on January 29, 2022, 02:42:40 AM

It is the Lack of response from Support and the Inactivity of the Forum representative to address the problem here or in their Live chat or emails .

I have been in many casino but Only few that i found all that I am looking for.

So if the casino as no active person to answer problems , and also not offering bonuses even for active players then I may say sorry but i will pass playing there.

Well, given that most of the gamblers here talk about KYC.

I second that the lack of good support representative isn't a good impression. It's the reason why some gamblers are staying on a casino because of the friendly support, admins and moderators.

And that gives them the idea to make good promos and bonuses for those loyal customer that are staying with them. We can't blame those gamblers that go from one casino to another if they find the ideals of these factors.

Topic: Casino behavior that turn you off - page 2. (Read 1144 times)