Casino behavior that turn you off - page 4.

pawanjain

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Quote from: Tellek Garing on January 28, 2022, 10:43:36 AM

Quote from: UserU on January 28, 2022, 10:09:44 AM

Quote from: pawanjain on January 28, 2022, 10:02:02 AM

That's really a good point. Casinos having their account on this forum do earn some kind of respect from the community.
Most of the popular casinos have their accounts on this forum and I guess this adds an advantage the casino owners as well since they might get good traffic from bitcointalk users.
But there are also some casinos that do have an account on this forum yet are reluctant to stay active on the forum. This is what a huge turn of me.

Perhaps they have paid campaign managers to do the job, hence the "I'll just sit back and focus elsewhere" attitude.

Funnily they might spring up when it comes to promos.

Well having a representative on the forum is an added advantage to casino owners but the most important thing is how the operators deal with the customer's feedback and complaints, one of the most annoying parts is that in some cases the customer never get any good response from the team and the problem are left untouched which have resulted into scam accusation and ultimately denting their reputations.

That's ofcourse true. I think most of the scam accusation would have been raised because of a bad or incomplete response from the customer support.
The scam accusations would decrease drastically if casino owners hire good representatives for customer support.

Tellek Garing

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Quote from: UserU on January 28, 2022, 10:09:44 AM

Quote from: pawanjain on January 28, 2022, 10:02:02 AM

That's really a good point. Casinos having their account on this forum do earn some kind of respect from the community.
Most of the popular casinos have their accounts on this forum and I guess this adds an advantage the casino owners as well since they might get good traffic from bitcointalk users.
But there are also some casinos that do have an account on this forum yet are reluctant to stay active on the forum. This is what a huge turn of me.

Perhaps they have paid campaign managers to do the job, hence the "I'll just sit back and focus elsewhere" attitude.

Funnily they might spring up when it comes to promos.

Well having a representative on the forum is an added advantage to casino owners but the most important thing is how the operators deal with the customer's feedback and complaints, one of the most annoying parts is that in some cases the customer never get any good response from the team and the problem are left untouched which have resulted into scam accusation and ultimately denting their reputations.

toast

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The only behavior of a casino that turns me off is the casino who keeps saying and promoting their website as fair or provably fair and if you tried to double check it and you can't proved it or it's not fair at all that really turns me off and not only they are not promoting false information but also trying to trick the players.

UserU

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Quote from: pawanjain on January 28, 2022, 10:02:02 AM

That's really a good point. Casinos having their account on this forum do earn some kind of respect from the community.
Most of the popular casinos have their accounts on this forum and I guess this adds an advantage the casino owners as well since they might get good traffic from bitcointalk users.
But there are also some casinos who do have an account on this forum yet are reluctant to stay active on the forum. This is what a huge turn off me.

Perhaps they have paid campaign managers to do the job, hence the "I'll just sit back and focus elsewhere" attitude.

Funnily they might spring up when it comes to promos.

pawanjain

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Nothing lasts forever

Quote from: RealMalatesta on January 28, 2022, 08:14:54 AM

Being inactive here on bitcointalk. If you are not here, then I do not want to gamble in your casino. I know that casinos do not have just here, they get people from all around the world and bitcointalk is just one place. We have so many casinos in the crypto world and we see like maybe 10 decent ones in bitcointalk, whereas there are 100+ of them online (thousand if you include bad ones as well).

However, for me the real thing is that if you are here, if you have a staff that talks here, or even the founder, then I know that I could get you to talk to me in case there is a bad situation going on. Look at some of the other casinos that do not care about here, they end up doing something bad and you complain about it but nothing happens because they do not care about bitcointalk at all and they do not care if someone is complaining. This is why someone being active on bitcointalk on behalf of the casino is very important to me.

That's really a good point. Casinos having their account on this forum do earn some kind of respect from the community.
Most of the popular casinos have their accounts on this forum and I guess this adds an advantage the casino owners as well since they might get good traffic from bitcointalk users.
But there are also some casinos who do have an account on this forum yet are reluctant to stay active on the forum. This is what a huge turn off me.

FrankBank

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Agree, honesty is everything. If casino doesn't want or care to respond it just shows how much they really care about any situation.

RealMalatesta

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Quote from: RILWAN on January 25, 2022, 11:09:33 AM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Being inactive here on bitcointalk. If you are not here, then I do not want to gamble in your casino. I know that casinos do not have just here, they get people from all around the world and bitcointalk is just one place. We have so many casinos in the crypto world and we see like maybe 10 decent ones in bitcointalk, whereas there are 100+ of them online (thousand if you include bad ones as well).

However, for me the real thing is that if you are here, if you have a staff that talks here, or even the founder, then I know that I could get you to talk to me in case there is a bad situation going on. Look at some of the other casinos that do not care about here, they end up doing something bad and you complain about it but nothing happens because they do not care about bitcointalk at all and they do not care if someone is complaining. This is why someone being active on bitcointalk on behalf of the casino is very important to me.

tsutiy

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Quote from: lalabotax on January 28, 2022, 03:36:17 AM

Some factors that commonly gamblers will not like the operator:
- Scam
- Low of services
- slow troubleshooting
- Low-speed response of the CS
- High transaction fees
- Complicated KYC
- Fake bonuses
- Difficult interface

Maybe they are some of the conditions that I don't like and maybe others also don't like..

The first point is great:) Scam is what turns your off in each and every casino:) I would also add stupid support members that give stupid answers to your questions. That's irritating.

Wexnident

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Quote from: Hamphser on January 27, 2022, 02:54:21 PM

Changing terms and conditions do even happen with known casinos as far as i remembered but the issue had been totally patched up or been resolved when the community just simply forget on what happened
and been focusing most on the service been giving out with these platforms.

Issues could really be there but what matter most is that it would really be get resolved out but those negative impressions would surely last neither on personal choice you would really get discourage
or would turn you off overtime and would tend to switch into other one and we do have different mindset when it comes to this.So it is really hard to tell on what level of tolerance on a
certain individual could really have.

Yes, changes in TOS have indeed happened in some casinos, there was even a thread here about a topic where the TOS of a casino was changed but it never updated the users (or it was sent in spam, I can't really remember much about the specifics anymore). Nothing new really, TOS changes are rather normal for some casinos, especially if they find loopholes or some stuff that they forgot to properly arrange.

Quote from: michellee on January 28, 2022, 05:25:27 AM

That new casino will not do that because they want to build reputations and gain trust from people so they use smart ways to benefit them. But in their journey, if they're going to scam people, they start to do bad things and trap them so they will not realize that those people are getting a scam by the casino. It begins from withdrawal is not process, asking KYC for withdrawing some amount, cheat on their system is some examples that the casino can do to their members. If that happens to us, we need to get out from them and not think to use them or back to them because they will do other things to get our money.

Pretty much standard scammy procedures. Honestly if a site, even if it wasn't a casino, maybe even just a news site or something, starts asking you for money to view something you clearly have access originally but they just changed it arbitrarily without updating you or giving you time to realize the changes, just leave and quit using that for good.

michellee

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Quote from: AhmadM on January 27, 2022, 03:43:43 PM

Quote from: Tellek Garing on January 27, 2022, 03:11:54 AM

Quote from: DoublerHunter on January 26, 2022, 05:28:30 PM

~

Selective scamming is the order of the day with most casinos and bookmakers around it has been obvious they are not ready to build any reputation, I hate to see accusations and problems that never get resolved or bringing up KYC that was not initially stated in the T&C.

Talking about selective scamming I don't think the newborn casinos dare to use this kind of method (it could be wrong) since it would be a huge impact on them instead they tend to not pay their users at all rather than be selective I guess. The one would apply such kind method high likey the casinos that had been known as shady for a long time such as 1*bit.

That new casino will not do that because they want to build reputations and gain trust from people so they use smart ways to benefit them. But in their journey, if they're going to scam people, they start to do bad things and trap them so they will not realize that those people are getting a scam by the casino. It begins from withdrawal is not process, asking KYC for withdrawing some amount, cheat on their system is some examples that the casino can do to their members. If that happens to us, we need to get out from them and not think to use them or back to them because they will do other things to get our money.

lalabotax

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Some factors that commonly gamblers will not like the operator:
- Scam
- Low of services
- slow troubleshooting
- Low-speed response of the CS
- High transaction fees
- Complicated KYC
- Fake bonuses
- Difficult interface

Maybe they are some of the conditions that I don't like and maybe others also don't like..

batang_bitcoin

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Quote from: ralle14 on January 26, 2022, 08:13:02 PM

Quote from: batang_bitcoin on January 26, 2022, 03:33:24 PM

I can't agree more because it really sucks when the support isn't helping you at all which should be helping you as their job.

I've also experienced this, sometimes it's just a hit or miss there are times where i'd get in contact with a good support and then there's other supports who barely have any clue on what i'm trying to point out.

That's really what we don't like as per these casinos with their support. I hope that they have an evaluation for their supports and just after helping or did nothing to their customers concern.
I know that they have that type of rankings so that the management will see who are those effective and being liked by their customers and those that aren't really excelling into their tasks as a support.

AhmadM

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Quote from: Tellek Garing on January 27, 2022, 03:11:54 AM

Quote from: DoublerHunter on January 26, 2022, 05:28:30 PM

~

Selective scamming is the order of the day with most casinos and bookmakers around it has been obvious they are not ready to build any reputation, I hate to see accusations and problems that never get resolved or bringing up KYC that was not initially stated in the T&C.

Talking about selective scamming I don't think the newborn casinos dare to use this kind of method (it could be wrong) since it would be a huge impact on them instead they tend to not pay their users at all rather than be selective I guess. The one would apply such kind method high likey the casinos that had been known as shady for a long time such as 1*bit.

Hamphser

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Quote from: rhomelmabini on January 27, 2022, 08:49:39 AM

Quote from: Hamphser on January 26, 2022, 05:30:28 PM

Quote from: rhomelmabini on January 26, 2022, 04:53:28 PM

Quote from: RILWAN on January 25, 2022, 11:09:33 AM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

The behavior that they'll require you to send documents pertaining to verify your account that I think will turn off every individuals to play on their site. Some of the time this happens but some of the time as well there are instances that they'll just freeze the account without a warning. I haven't experienced the latter but somehow that's BS if they do.

This is on the time that you've been dealing with shady casinos but if not or to those known ones then they couldnt really just asked out or made out actions without viable reason thats why its always wise to deal on these places rather than new ones but to mind off that we shouldnt make it on general.
Verifications and something attached to it do really sucks big time and this is mainly what people make turn off on particular websites.

Well, in the past I've been there considering I'm a newbie but this forum taught me a lot about picking the right casino and I'm thankful I've been here. Moreover, we can't really make it at fault on casinos because it's aligned on their T&C but as I said if it's not on the T&C and yet there are still instances of blocking an account for no actual reasons then that's totally sucks big time.

Changing terms and conditions do even happen with known casinos as far as i remembered but the issue had been totally patched up or been resolved when the community just simply forget on what happened
and been focusing most on the service been giving out with these platforms.

Issues could really be there but what matter most is that it would really be get resolved out but those negative impressions would surely last neither on personal choice you would really get discourage
or would turn you off overtime and would tend to switch into other one and we do have different mindset when it comes to this.So it is really hard to tell on what level of tolerance on a
certain individual could really have.

hyudien

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Quote from: rodskee on January 27, 2022, 03:25:57 AM

Quote from: BitcoinAccepted on January 27, 2022, 03:14:37 AM

Quote from: mm2543363580 on January 26, 2022, 03:47:49 AM

It just confirms that in the gambling industry, quality is more important than quantity. Gambling involves very strong emotions that players often cannot deal with. That is why the professionalism of customer service depends on how they can deal with such people. If they can not handle it, there are scandals and problems that make the casino lose its reputation. Such situations turn off everyone.

Agreed. The availability of customer support, whether chat support, live chat, email or telephone, and the hassle-free approach, and reliable assistance by the casino really does help maintain and improve the overall image and reputation of the casino. And I believe that casino that focuses on customer services will surely hit success, because it will lead to lifetime loyalty of the players.

This is why i pay more respect to those gambling operator that still actively updating their threads here in forum , either those are their representative or the owner itself? yet they are the one that must be trusted and will be paying attention.

the support from the team and the owner is the big factor how we will trust our funds inside their casinos .

Moreover, casinos that are still running campaigns (except for 1). Back to how their services until now have always provided the best and try to keep updating whenever there is a change regarding the service system and others. While they continue to show their contribution in several threads and respond to any complaints then for me their choice of casino is the most important thing. At least we'd have filed a complaint if there were a few problems.

sergej98

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Quote from: judeafante on January 27, 2022, 08:44:56 AM

Quote from: RILWAN on January 25, 2022, 11:09:33 AM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

I just have to point out the casino you are promoting, everyone here in Bitcointalk has a huge turn off to 1XBIT because they intentionally scam people, and not only scamming them they make it appear that the player is the one at fault by accusing them of breaking their rules, 1XBIT is very much synonymous to scam casino, it's like a leper that we should not even look.

It always works like this. If you are breaking any rules, you are the only one to blame. I'm not going to develop this offtopic subject anymore. when it comes to casino behaviour, I don't like them spamming my email, but I have never seen a single gambling site that avoided this opportunity to stimulate me gambling somehow Grin

rhomelmabini

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Quote from: Hamphser on January 26, 2022, 05:30:28 PM

Quote from: rhomelmabini on January 26, 2022, 04:53:28 PM

Quote from: RILWAN on January 25, 2022, 11:09:33 AM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

The behavior that they'll require you to send documents pertaining to verify your account that I think will turn off every individuals to play on their site. Some of the time this happens but some of the time as well there are instances that they'll just freeze the account without a warning. I haven't experienced the latter but somehow that's BS if they do.

This is on the time that you've been dealing with shady casinos but if not or to those known ones then they couldnt really just asked out or made out actions without viable reason thats why its always wise to deal on these places rather than new ones but to mind off that we shouldnt make it on general.
Verifications and something attached to it do really sucks big time and this is mainly what people make turn off on particular websites.

Well, in the past I've been there considering I'm a newbie but this forum taught me a lot about picking the right casino and I'm thankful I've been here. Moreover, we can't really make it at fault on casinos because it's aligned on their T&C but as I said if it's not on the T&C and yet there are still instances of blocking an account for no actual reasons then that's totally sucks big time.

judeafante

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Quote from: RILWAN on January 25, 2022, 11:09:33 AM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

I just have to point out the casino you are promoting, everyone here in Bitcointalk has a huge turn off to 1XBIT because they intentionally scam people, and not only scamming them they make it appear that the player is the one at fault by accusing them of breaking their rules, 1XBIT is very much synonymous to scam casino, it's like a leper that we should not even look.

ryangosling

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Quote from: paxmao on January 27, 2022, 07:52:36 AM

Me, like I would say most persons, want to simply be treated fairly and as per the agreement, implicit or explicit, that I have with others. By implicit, I mean that there are some assumptions that anyone can reasonably make about what is expected from a casino. Firstly, withdrawal of funds should be easy and painless. Any condition or additional requirement to withdraw that is not there to fund is in my view off-putting.

That's what we are always looking for. You can play and even win, but if they don't let you withdraw money or you have pain to cash out, this is not what you are looking for. And at the end of the day, you will understand that this casino is not where you want to play.

paxmao

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Me, like I would say most persons, want to simply be treated fairly and as per the agreement, implicit or explicit, that I have with others. By implicit, I mean that there are some assumptions that anyone can reasonably make about what is expected from a casino. Firstly, withdrawal of funds should be easy and painless. Any condition or additional requirement to withdraw that is not there to fund is in my view off-putting.

Topic: Casino behavior that turn you off - page 4. (Read 1144 times)