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Topic: Casino behavior that turn you off - page 8. (Read 1033 times)

sr. member
Activity: 1274
Merit: 265
January 25, 2022, 07:15:45 PM
#26
Unfortunately, I must be unlucky, because it seems to me that there are quite frequent misunderstandings with the bookmaker. Then it is necessary to consult with a support agent. Sometimes it happens that they are absolutely incompetent and only spoil the reputation of their casino. It's just that support is the most important for me and if it doesn't work well, I give up.
legendary
Activity: 3192
Merit: 1213
Enterapp Pre-Sale Live
January 25, 2022, 06:58:43 PM
#25
Accusations were common when it comes to gambling sites, some are even created without any reason. Whatever the accusation, if the user have given strong proof then the particular platform is supposed to clarify and resolve the issue. When platforms doesn't do this, those platforms won't be used anymore. Myself once encountered an issue with a gambling site, requested help. There is little delay from the support team, but they solved my issue. This adds more value towards the platform even though I've encountered a problem.
hero member
Activity: 2968
Merit: 572
Leading Crypto Sports Betting & Casino Platform
January 25, 2022, 06:12:12 PM
#24
I don't like the delayed payment and sudden KYC. It happened to me and we really don't like being asked for that randomly even if you don't do much with your account and you just play casually with some of their games and deposits a normal amount. I can feel the others that have been posting their complaints that they have done nothing yet they're being accused by the casino. That's why it's easy to understand them if they're proving that they really have done nothing that should trigger the casino for them to stop their withdrawals.
hero member
Activity: 2926
Merit: 722
CoinPoker.com
January 25, 2022, 05:52:08 PM
#23
We all know, most of the behavior we don't want to get while withdrawing.

Is already a basic topic, people while they're winning don't want to get a problem while they're withdraw. Most people will say about "KYC", but to be honest on every casino F.A.Q they always can ask you to do "KYC"

So, never believe anything about anonymous feature or something like that.
Sooner or later we would really be heading on that very standard thing on where these casino businesses would needed to be regulated and once it had been asked out that its users should be asked with KYC
then theres nothing we can do.

Speaking of withdrawal then this is where the problem lies the most and whenever a site do experience these issues then it would really be a huge turn off in all potential players
in the market.
This wouldnt really do anything good once the public will really be having  this kind of mindset or impression towards the site.It would surely die slowly and slowly.
legendary
Activity: 3066
Merit: 1312
SOL.BIOKRIPT.COM
January 25, 2022, 05:47:21 PM
#22
what are the bad behavior of casino operators that turn you off from the site?

The best answer is if you look at how behavior of the casino you are promoting in your signature. If I have to spell it out into some specific behavior then here are my opinion:
  • Delaying payment with non-senses reason
  • Accusing players to do something against rules without any proof
  • Unable to fix problem quickly and wisely
  • Do not care about accusation against them and unwilling to solve it
hero member
Activity: 1680
Merit: 505
January 25, 2022, 05:39:02 PM
#21
Excluding sites like 1xbit etc which are basically scam sites in disguise, the primary factor that turns me off in some crypto gambling sites is their vague and twisted KYC rules.

They promise 'No KYC' when you signup initially, but suddenly change their KYC promises stating various reasons to justify their decision which is seriously messed up and wrong. This has become a common issue in recent times.

This is true but fortunately this is being fixed (not at 100%) as most reputable casinos tell you before in their term and conditions that if you hit some big win you most likely will undergo KYC but if you play for example up to 1000 or 2000 USD withdraw then there is no need for KYC.

I know this is not the most perfect solution as these reputable casinos need to change this to at least a 10000 USD withdraw because they have huge amount of money readily available but I see this is going this way so after a few more people will request the same we should see this being fixed.I personally have withdrawn even more than 2000 USD without being asked for KYC from most reputable casinos so I am hopeful they will increase the limit further as that is the way crypto casinos should be.

A few posts earlier I wrote that the first thing I check are rules of KYC verification.
You described the detail that pisses me off the most. It is information about the fact that only in the case of a large win we can be asked to make KYC verification. Of course, this is a trick, because they can say that the amount of $100 it is a large win and you have to pass verification if you want to make withdrawal.
sr. member
Activity: 2002
Merit: 314
Vave.com - Crypto Casino
January 25, 2022, 05:33:54 PM
#20
You can’t tell not unless you experience their platform, Before turning off better to try it first on your own. So I’m with top gambling sites on most of them before but after experiencing some problem and delay, i decided to focus more on good sites.

I guess, delays and sudden change on rules turns me off on that site since it looks like they are being too strict that won’t allow you to have fun anymore, this is my common reason on looking for other site to play with.
sr. member
Activity: 2380
Merit: 357
January 25, 2022, 05:24:36 PM
#19
Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
Changing the ToS without any update especially if the KYC is being asked all of a sudden, I have to leave the site if something like this happened to me. Well, I can name a few but it left me no choice since I’m still playing with them, I guess being the best gambling site also affects my decision. I just hope that I will not experience any problem with the gambling site, and so far I’m happy with all of them.
legendary
Activity: 2450
Merit: 1225
January 25, 2022, 05:23:19 PM
#18
We all know, most of the behavior we don't want to get while withdrawing.

Is already a basic topic, people while they're winning don't want to get a problem while they're withdraw. Most people will say about "KYC", but to be honest on every casino F.A.Q they always can ask you to do "KYC"

So, never believe anything about anonymous feature or something like that.
full member
Activity: 2086
Merit: 193
January 25, 2022, 05:20:28 PM
#17
Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
If there’s a scam accusation and they can’t handle it correctly.
Fortunately, the site I’m playing with are very professionals and handle carefully all the concern that’s why I’m staying with them since I also feel secure. Playing on a good site can make gambling more fun, so if you do feel bad about the site you’re using better to start looking for alternative now.
hero member
Activity: 2156
Merit: 531
January 25, 2022, 05:06:55 PM
#16
I have never encountered a bad behavior (crypto) operator that dragged me into confusion or turn off but I forget ,because I always use a reputable web too ! if the case is bad behavior then usually people don't like waiting withdraw the winning as unprocessed with manual payout which can take a long time ,KYC is also a bit of a problem if passport has not been renewed (expired) Gamblers will choose another website that is easier to reach and fun
legendary
Activity: 3136
Merit: 1233
January 25, 2022, 05:02:32 PM
#15
Excluding sites like 1xbit etc which are basically scam sites in disguise, the primary factor that turns me off in some crypto gambling sites is their vague and twisted KYC rules.

They promise 'No KYC' when you signup initially, but suddenly change their KYC promises stating various reasons to justify their decision which is seriously messed up and wrong. This has become a common issue in recent times.

This is true but fortunately this is being fixed (not at 100%) as most reputable casinos tell you before in their term and conditions that if you hit some big win you most likely will undergo KYC but if you play for example up to 1000 or 2000 USD withdraw then there is no need for KYC.

I know this is not the most perfect solution as these reputable casinos need to change this to at least a 10000 USD withdraw because they have huge amount of money readily available but I see this is going this way so after a few more people will request the same we should see this being fixed.I personally have withdrawn even more than 2000 USD without being asked for KYC from most reputable casinos so I am hopeful they will increase the limit further as that is the way crypto casinos should be.
hero member
Activity: 1680
Merit: 505
January 25, 2022, 05:00:56 PM
#14
Most often, the first thing I check is ToS and whether and when the KYC verification is required. I think that just like most cryptocurrency gamblers I do not like to send my documents. However, the thing that annoys me most is that the casino does not inform about the necessity of verification at the beginning, but in rules I find info that a full KYC verification will be necessary to withdrawal. I do not like this most.
copper member
Activity: 2968
Merit: 574
www.Crypto.Games: Multiple coins, multiple games
January 25, 2022, 04:17:47 PM
#13
I guess casinos that are just basic and clone of other casinos? The user interface also matters when gambling. A bad user interface means a shitty gambling experience. Casinos that has no updates. Those which have slow and bad customer support which doesn't actually care about their users. Also casinos that has "hidden" conditions on their big promotions.
Excluding sites like 1xbit etc which are basically scam sites in disguise, the primary factor that turns me off in some crypto gambling sites is their vague and twisted KYC rules.

They promise 'No KYC' when you signup initially, but suddenly change their KYC promises stating various reasons to justify their decision which is seriously messed up and wrong. This has become a common issue in recent times.
They usually state about their KYC policy on their terms of service. If they don't, then yeah, that's messed up and wrong.
hero member
Activity: 2730
Merit: 632
January 25, 2022, 04:10:29 PM
#12
Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
1. Pending withdrawal or deposit issues
2. Very lame customer support
3. Doesnt have good promotions or bonuses
4. Overall lots of complaints

First impression do lasts thats why gambling business owners should try their best on retaining and building it
slowly but surely.
legendary
Activity: 1806
Merit: 1024
January 25, 2022, 04:01:05 PM
#11
Bad behavior isn't as easy to define as you might think. Often it has to do with certain preferences towards players. If a casino only pays out after 48 hours, that can be "bad" for some players, but not a problem for others. I think we come close to the term bad casino when fraudulent practices take place, such as your balance is suddenly gone or there are excuses not to want to pay out.

ya.ya.yo!
sr. member
Activity: 1022
Merit: 308
January 25, 2022, 03:54:24 PM
#10
Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
Did you mean how the entire casino operates or is it just about how the customer service treats its users which somehow leads to displeasing them? If that's the case, honestly I dislike it if the customer service has a slow response and uses a stock of answers (or bot) to address the issues. But that's still tolerable IMO, what I hate the most is sometimes they (CS) too much get around the bush and not solve the issue asap.
member
Activity: 1092
Merit: 67
January 25, 2022, 03:19:01 PM
#9
it's a given that a casino that scams their gamblers would turn people off but one of the things I hate the most is when the gambling site has extremely slow support or customer service. gamblers who encounter issues that affect their gameplay needs to be answered as fast as possible and fix the issue as soon as possible.

They are fast if they want to attract players, but once the player is in, they are hard to reach. That's what I don't want as well in casinos. But so far, where I am playing, they are addressing my issues, if there's any.

Also, one factor is this KYC requirement. Some are requiring KYC even at the start but you don't know who are the people behind the casino. So are you comfortable sending your vital info without knowing the casino itself? If you are just a small time roller, you will just stick to casinos who don't require KYC, if you are not exceeding their limits.
hero member
Activity: 2702
Merit: 704
January 25, 2022, 02:41:57 PM
#8
Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
One thing that bothers me is the lack of quality customer service, many times I had some doubts about their policies or about a game and I asked a question only to receive a stock answer that had nothing to do with what I asked on the first place and then I never receive an actual answer to my inquiry.

When that happens I do not blindly gamble in that casino hoping for the best, I wait for the response and if do not get it then I move on and play in another casino, after all if they cannot answer a simple question then when you really have a problem the customer service is going to be even worse.
legendary
Activity: 2352
Merit: 1087
January 25, 2022, 02:00:51 PM
#7
it's a given that a casino that scams their gamblers would turn people off but one of the things I hate the most is when the gambling site has extremely slow support or customer service. gamblers who encounter issues that affect their gameplay needs to be answered as fast as possible and fix the issue as soon as possible.
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