Casino behavior that turn you off - page 6.

Tellek Garing

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Quote from: Jawhead999 on January 26, 2022, 10:04:53 AM

Ambiguous rules, very strict, ask KYC to random users, changing rules without notifying, slow support and doesn't want to resolve an accusations. I don't really care about the bonus, contest and promotions (even it's really interesting) but before I choosing a casino, I want to make sure the casino is safe to play. If the casino isn't safe, I wouldn't comfortable to play and will worried with their behavior toward me.

Right Bonus is the last thing I look for when deciding a good casino to play on, well every bonus with its own rules because not every player knows that.
I will prefer a casino that is highly anonymous as possible one does not need any personal information to create an account but most of such casinos are fraudulent you can see that in their reputation.

Jawhead999

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Ambiguous rules, very strict, ask KYC to random users, changing rules without notifying, slow support and doesn't want to resolve an accusations. I don't really care about the bonus, contest and promotions (even it's really interesting) but before I choosing a casino, I want to make sure the casino is safe to play. If the casino isn't safe, I wouldn't comfortable to play and will worried with their behavior to me.

tabas

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Quote from: Bitinity on January 25, 2022, 05:47:21 PM

Do not care about accusation against them and unwilling to solve it

This turns me off for real. When there's someone that has posted their problem and accused them, if they won't reply to it, they're too slow in answering it.
They needed to be called out before they give their response to that certain complaint that has been posted against them. Well, the worst is that they're not really willing to cooperate with that accusation and just let it pass.

arwin100

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Quote from: msmin on January 26, 2022, 07:41:44 AM

Quote from: robelneo on January 26, 2022, 07:29:38 AM

Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Gamblers understand that gambling is a place to have fun and to enjoy but they have a chance to win money with their bets, every gambler in the back of their minds are hoping that they can win and double their money, it's a big disappointment if they cannot withdraw their hard-earned winnings, gamblers will file a complaint and warn people if they are being ignored and their winnings not given, they can follow the rules adhere to KYC and the casino's TOS but not getting their winnings is a big turn off.

I always quit a casino after having significant problems with my withdrawals. Especially when you deal with a crypto casino, where there is no way for their accountant to say that the problem's on the bank side. This blsht may go well when you deal with banks, but when it comes to crypto casinos, they can't just say that the problem on the bank's side.

That's a huge red flag already since if they cannot sustain their withdrawal processes and there are so many problem occur on that area then possibly they don't have funds to cover those request and might they turn as scam once they got huge amount of money deposited on their platform so we should leave them and find more better casino.

Quote from: ralle14 on January 26, 2022, 08:54:06 AM

The long withdrawal process is also another turn off, I know most casinos process their transactions instantly but there are still a few sites that takes like an hour at the minimum it gets annoying when you get used to faster withdrawals.

I don't like this either since its so crazy to wait for them to process the withdrawal so if I see this occur on certain casino then I'd better of since they can manipulate and control the withdrawals also they might became a scammer since mostly this is the sign we see on those casino scams who pop up first here.

ralle14

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Stuff that I don't like from casinos are high minimums (low deposit but high withdrawal, vice versa, or both) and sometimes there are casinos that change the amount without any announcement and double their minimums.

The long withdrawal process is also another turn off, I know most casinos process their transactions instantly but there are still a few sites that takes like an hour at the minimum it gets annoying when you get used to faster withdrawals.

quasialex

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Quote from: rijaljun on January 26, 2022, 08:40:03 AM

For me it's a bad support and slow actions towards the concern of the user. I notice that some gambling sites prioritize the VIP or big bettors rather than normal or low fund bettors and they favor them and took action immediately than the normal users, I think I think having the same treatment in regards with concerns is better than prioritizing the VIP bettors.

The same criteria. Bad support is really irritating. I wonder why they can't employ professionals if their earnings are too high? But happily, there are online casinos with good support.

rijaljun

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For me it's a bad support and slow actions towards the concern of the user. I notice that some gambling sites prioritize the VIP or big bettors rather than normal or low fund bettors and they favor them and took action immediately than the normal users, I think I think having the same treatment in regards with concerns is better than prioritizing the VIP bettors.

msmin

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Quote from: robelneo on January 26, 2022, 07:29:38 AM

Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Gamblers understand that gambling is a place to have fun and to enjoy but they have a chance to win money with their bets, every gambler in the back of their minds are hoping that they can win and double their money, it's a big disappointment if they cannot withdraw their hard-earned winnings, gamblers will file a complaint and warn people if they are being ignored and their winnings not given, they can follow the rules adhere to KYC and the casino's TOS but not getting their winnings is a big turn off.

I always quit a casino after having significant problems with my withdrawals. Especially when you deal with a crypto casino, where there is no way for their accountant to say that the problem's on the bank side. This blsht may go well when you deal with banks, but when it comes to crypto casinos, they can't just say that the problem on the bank's side.

robelneo

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Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Gamblers understand that gambling is a place to have fun and to enjoy but they have a chance to win money with their bets, every gambler in the back of their minds are hoping that they can win and double their money, it's a big disappointment if they cannot withdraw their hard-earned winnings, gamblers will file a complaint and warn people if they are being ignored and their winnings not given, they can follow the rules adhere to KYC and the casino's TOS but not getting their winnings is a big turn off.

delfastTions

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Quote from: rodskee on January 26, 2022, 05:43:22 AM

The color combination is what mostly turns me off, because i Have a Eye problem meaning my vision is irritated in some color combination so when i visit a site that has those ? i will automatically deny entering and will never come back on that site.

and also the Withdrawal fee, the minimum withdrawal amount and the lack of support response when there is issue .

You have certainly noticed that the very colorful and bright colors on the websites of some casinos can annoy and discourage players from using this casino. Because looking at different bright red, yellow or green colors for a long time is very tiring for the eyes. Quality sites always take this into account. For example, I like when dark blue or purple colors are used. For my eyes, this is not very annoying.
And of course, problems with the withdrawal of winnings and communication with support are definitely the most nasty problems.
I still really don’t like the KYC procedures, the complexity with them, all these photos of documents and other actions.

rodskee

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The color combination is what mostly turns me off, because i Have a Eye problem meaning my vision is irritated in some color combination so when i visit a site that has those ? i will automatically deny entering and will never come back on that site.

and also the Withdrawal fee, the minimum withdrawal amount and the lack of support response when there is issue .

Cryptock

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Quote from: pawanjain on January 26, 2022, 04:56:29 AM

Quote from: Cryptock on January 26, 2022, 01:55:15 AM

I usually choose cryptocurrency casinos from Bitcointalk announcement threads. In the beginning, forum users always have a lot of questions for the owner or the person who represents the casino here. If the casino support does not answer questions, or contact is very difficult, I do not even check the casino.

That's a good approach and even I am pretty much like this. I only look for casinos that have their own ANN thread on bitcointalk.
I mostly avoid other casinos because they are more prone to scams or don't have a good user experience.

Some casino behaviors which I don't like are when they hold our withdrawals for some reason and delay it.
Sometimes they don't give us the bonus offers and not to mention the lack of support and customer service from them.
They also tend to lure you into registering with them and then don't fulfill their promises.

It happened to me several times in past that the casino hold the payment of winnings. Usually it takes quite a short time and is explained by some technical problems, but still such a situation is annoying, because usually support itself does not know how long the delay may take. It is worse when the delay is longer, even several days, then the explanation is usually such that it is caused by the need for some mysterious verification. When something like this happens to me once, I do not make a deposit at such a casino anymore.

Reatim

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Quote from: UserU on January 26, 2022, 03:39:49 AM

Minimum withdraw 0.001 BTC with 0.0005 BTC fee.

Made me laugh mate Grin

meaning if you are going to withdraw a minimum amount then you'll only get half of it because of the High fee lol.

this is also what I am keeping checking before engaging in any casino specially new one.

Quote from: dothebeats on January 26, 2022, 03:45:14 AM

What throws me off is changing the terms of the bonuses and promotions that they are conducting halfway through the period. There are several, now-defunct casinos that have done this to me and it's an extremely frustrating situation. Plus, the fact that their support team doesn't even know fully about the promotion makes it even harder to deal with them. If a casino doesn't stand by its own rules and words, they are not to be trusted, and must be avoided.

THat is BS , when a site suddenly changing the terms in the middle of the event , this is unprofessional and sounds scammy for me.

pawanjain

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Quote from: Cryptock on January 26, 2022, 01:55:15 AM

I usually choose cryptocurrency casinos from Bitcointalk announcement threads. In the beginning, forum users always have a lot of questions for the owner or the person who represents the casino here. If the casino support does not answer questions, or contact is very difficult, I do not even check the casino.

That's a good approach and even I am pretty much like this. I only look for casinos that have their own ANN thread on bitcointalk.
I mostly avoid other casinos because they are more prone to scams or don't have a good user experience.

Some casino behaviors which I don't like are when they hold our withdrawals for some reason and delay it.
Sometimes they don't give us the bonus offers and not to mention the lack of support and customer service from them.
They also tend to lure you into registering with them and then don't fulfill their promises.

mm2543363580

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Quote from: BitcoinAccepted on January 26, 2022, 02:44:36 AM

Quote from: mm2543363580 on January 26, 2022, 02:13:00 AM

From what I can see, many people say that it is the professionalism of customer service, i.e. moderators and support agents, that is the most important. Your example perfectly shows how important it is to treat gamblers seriously and, above all, with respect. I also believe that this is what the success of the casino depends on and whether I will use it myself.

Well said. Customer service is crucial to the image of any casino, whether known or not. By providing good customer service, they also look after their relationship with their players, while also focusing on the betterment of their services through looking on customers’ complaints and feedbacks. Consequently, if the support system of the casino is bad, then they would most likely lose players and would also result being in a not so good position among the others.

It just confirms that in the gambling industry, quality is more important than quantity. Gambling involves very strong emotions that players often cannot deal with. That is why the professionalism of customer service depends on how they can deal with such people. If they can not handle it, there are scandals and problems that make the casino lose its reputation. Such situations turn off everyone.

mindrust

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Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

I hate it when they cancel bets. They may have their reasons but from the player's perspective, it just sucks. It particularly sucks when they do this after the game ends. These incidents happen rarely but if you are a regular gambler sooner or later you'll experience this crap.

I also like a clean UI. I don't want to play on a casino that's too colorful.

kotajikikox

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Quote from: RILWAN on January 25, 2022, 12:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Misleading T&C and not so active support , I have an experience in one casino that my withdrawal was stock and the support rarely replies to my concern and took me 2 weeks before having my funds out.
so i tell myself that this will never happen again because i deposit with compliance and when withdrawal they are taking my funds late?
this is the most Hated behavior of casino that i really wanted to avoid .

dothebeats

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What throws me off is changing the terms of the bonuses and promotions that they are conducting halfway through the period. There are several, now-defunct casinos that have done this to me and it's an extremely frustrating situation. Plus, the fact that their support team doesn't even know fully about the promotion makes it even harder to deal with them. If a casino doesn't stand by its own rules and words, they are not to be trusted, and must be avoided.

UserU

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Coin_trader

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Quote from: ?? on ??

read the post to know what make me to leave duckdice.io
https://bitcointalksearch.org/topic/duckdiceio-5381469

Duckdice is known for shady behavior by the time you are playing to there casino. You didn't do your own research first before you play with them that's why you are still persistent on pointing out that they are shady which everyone here already know. Just like pointing out the obvious one. Stop spamming your ANN thread on other discussion thread just to get attention for your thread.

Just answer real quick here.

IMHO, Besides a shady behaviour is they are slow to response on concerns. I really hate follow ups.

Topic: Casino behavior that turn you off - page 6. (Read 1033 times)