CEX.IO SCAM | Bitcointalksearch.org

qazim_rama

newbie

Activity: 3

Merit: 0

Quote from: gregi1 on September 13, 2017, 02:30:21 PM

This is just to clearly warn others about this shady exchange.

They've been holding back user's funds for months now, e.g. https://imgur.com/a/w5uAJ and https://imgur.com/a/DNmzk
No help from support, every once in a while there's an automated and meaningless response, which I'm assuming is to buy them
more time to cover the tracks.

This firm, although apparently registered in the UK, appears to be run by some Ukrainians and even though I don't have anything
against the nation as such, if the combination of crypto an Russia/Ukraine doesn't raise your eyebrows then nothing will.

Highly recommend CEX.IO for anyone looking to start their journey in crypto trading. Exceptional service and a secure platform to trade on.

qazim_rama

newbie

Activity: 3

Merit: 0

Quote from: carlosgeorge on July 11, 2018, 12:51:11 PM

I have been using cex.io since 2017, but now i have several Visa Withdrawl transactions completed but not recieved by my bank.

This is all scam...

fam CEX.IO is a legitimate platform trusted by millions worldwide. i do transactions every day

logfiles

copper member

Activity: 2198

Merit: 1837

🌀 Cosmic Casino

Quote from: Agbe on April 22, 2022, 12:50:15 PM

It is not Ukrain people bear a particular connotation of names, other countries can bear those name if they were migrants.

I guess you got your reply, but I am curious. How does Ukraine come into this whole issue?

I am not sure when Vyacheslav's account was blocked, but I believe it happened way before the current crisis between Russian and Ukraine. Let's not try to make everything fit into a political narrative.

I do really hope his issues gets worked out as soon as possible.

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: Agbe on April 22, 2022, 12:50:15 PM

Quote from: CEX on September 14, 2017, 04:42:58 AM

Good day. If you personally have any issues with deposits or withdrawals, please provide us with your User ID and we will make sure to solve it ASAP.
Also, if you have User IDs of the people, whose screenshots you posted here, please let us know as well, or let them contact us in this thread/via PM.
Thank you

What really caused the Delay of the withdrawal and the deposit?

Proactive explanation would have solved this issue. If you had responded to him earlier through the PM and customer care service channel of communication, this issue would have been amicably resolved since. This matter would not come to this extend. There are some time you made things cumbersome for yourselves. when dealing with money you have to be very careful so that you will not disgrace your reputation, both you and the company. For the location of the company, the OP should not make guest work, you have to be specific to avoid fault accusation. It is not Ukrain people bear a particular connotation of names, other countries can bear those name if they were migrants.

Support can not be provided on social pages due to security reasons and representatives here, consequently, don’t have access to account-, verification- finance-related details.

We always reply to PM and provide general guidance or explanations in the way we can.

Also, our support team replies to every single request in a queue order and absolutely none of the queries remain unanswered.

Your reference to Ukraine is not entirely clear here, please elaborate.

Thanks for your understanding.

Agbe

legendary

Activity: 1106

Merit: 1372

Quote from: CEX on September 14, 2017, 04:42:58 AM

Good day. If you personally have any issues with deposits or withdrawals, please provide us with your User ID and we will make sure to solve it ASAP.
Also, if you have User IDs of the people, whose screenshots you posted here, please let us know as well, or let them contact us in this thread/via PM.
Thank you

What really caused the Delay of the withdrawal and the deposit?

Proactive explanation would have solved this issue. If you had responded to him earlier through the PM and customer care service channel of communication, this issue would have been amicably resolved since. This matter would not come to this extend. There are some time you made things cumbersome for yourselves. when dealing with money you have to be very careful so that you will not disgrace your reputation, both you and the company. For the location of the company, the OP should not make guest work, you have to be specific to avoid fault accusation. It is not Ukrain people bear a particular connotation of names, other countries can bear those name if they were migrants.

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: Vyacheslav on April 21, 2022, 05:40:14 PM

I am the US resident for 4 years. But my account was blocked and verification is annulled. In 2017, I lived in the Russian Federation and my account was opened there. But as I said for 4 years already live in the US and pay taxes. Explain to me, on the basis of what law, did you blocked my money and the possibility of withdrawal?

All my appeals to the reddit were removed.

They don't respond to messages. This is a scam. do not use this exchange or you will lose your money.

Greetings!

We’re sorry to hear about the inconvenience you have faced.

Let us please clarify that the support team is processing all the requests in the queue order. Although the reply might indeed take some time, no queries are left aside.

Generally, you should be able to resubmit your Address verification confirming your actual residence and use CEX.IO services. Still, the support team will check your particular case and assist.

It’s important to mention that CEX.IO is a regulated cryptocurrency platform and any scam actions from us are completely excluded.

We appreciate your understanding and patience in advance.

Vyacheslav

member

Activity: 89

Merit: 10

Quote from: logfiles on April 21, 2022, 06:36:32 PM

Quote from: Vyacheslav on April 21, 2022, 05:40:14 PM

I am the US resident for 4 years. But my account was blocked and verification is annulled. In 2017, I lived in the Russian Federation and my account was opened there. But as I said for 4 years already live in the US and pay taxes. Explain to me, on the basis of what law, did you blocked my money and the possibility of withdrawal?

All my appeals to the reddit were removed.

They don't respond to messages. This is a scam. do not use this exchange or you will lose your money.

You probably wrote to the wrong thread, this one would be a good place to get a positive response -
**CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App***

You can also send a PM to CEX
The representative seems to be very responsive and helpful

thank you

logfiles

copper member

Activity: 2198

Merit: 1837

🌀 Cosmic Casino

Quote from: Vyacheslav on April 21, 2022, 05:40:14 PM

I am the US resident for 4 years. But my account was blocked and verification is annulled. In 2017, I lived in the Russian Federation and my account was opened there. But as I said for 4 years already live in the US and pay taxes. Explain to me, on the basis of what law, did you blocked my money and the possibility of withdrawal?

All my appeals to the reddit were removed.

They don't respond to messages. This is a scam. do not use this exchange or you will lose your money.

You probably wrote to the wrong thread, this one would be a good place to get a positive response -
**CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App***

You can also send a PM to CEX
The representative seems to be very responsive and helpful

Vyacheslav

member

Activity: 89

Merit: 10

I am the US resident for 4 years. But my account was blocked and verification is annulled. In 2017, I lived in the Russian Federation and my account was opened there. But as I said for 4 years already live in the US and pay taxes. Explain to me, on the basis of what law, did you blocked my money and the possibility of withdrawal?

All my appeals to the reddit were removed.

They don't respond to messages. This is a scam. do not use this exchange or you will lose your money.

karsyla

full member

Activity: 248

Merit: 112

Time is money so I went and bought a Rolex

Has anyone tried them buying crypto with credit card?

examplens

legendary

Activity: 3472

Merit: 3507

Crypto Swap Exchange

Quote from: PS1987 on February 07, 2020, 06:09:59 PM

I'm sorry, I used dozens of exchanges and nobody asked for a screenshot of my private(!) bank account. Nobody needs to know that except of me and my bank. That is already a huge red flag for me. Only info they need for KYC is the personal ID.

Second flag is the withdrawal problems of many customers.

I was never scammed by an exchange except of cryptopia, was a noob back then and listened too much to twitter guys.
Use your common sense and you won't get scammed

did you open a support ticket? If yes, post here ID, probably user @CEX will go to help you. I see here much time that they help about the issue with using cex.io exchange.
usually as far as I understand problems come from the third/bank service.

reb0rn21

legendary

Activity: 1901

Merit: 1024

I am sorry to say but rest asked also.......

I don`t like it either but poloniex, bittrex and cex all requested to see source of funds its the EVIL kyc/aml ...... bitstamp asked me too but I don`t use it atm so did not provide the info

on some exchange as cex it looks random on other its more when you pass certain volume... but cex one was most strict but was fine at the end

PS1987

full member

Activity: 394

Merit: 117

I'm sorry, I used dozens of exchanges and nobody asked for a screenshot of my private(!) bank account. Nobody needs to know that except of me and my bank. That is already a huge red flag for me. Only info they need for KYC is the personal ID.

Second flag is the withdrawal problems of many customers.

I was never scammed by an exchange except of cryptopia, was a noob back then and listened too much to twitter guys.
Use your common sense and you won't get scammed

reb0rn21

legendary

Activity: 1901

Merit: 1024

Many ppl as me use them, so far had no issue, their KYC/AML is very strict so that can be hard when they ask extra info about source of funds .......
Just be trustworthy and all should be fine

Don`t say you are employed if you don`t have legal documents to prove transactions, as let say we in balkan get cash in hand etc..

abhishek120

newbie

Activity: 1

Merit: 0

Hi,

My CEX user id is up105359297 and it has been 15 days that I processed for USD 1000 withdrawl ( $972 after fee deduction).
Till now I have not received any amount and the CEX support team has failed to provide a transaction reference number either.

Writing this after being frustrated from their service and reading lot of comments from the users on scamming.

I want to know from the people who reported fraud to the UK police and what response did they get from them, as I can see the posts are older ( 2 years and more) but no further posts on actions taken by UK police like if they were helped to get their money back.

Thanks
Abhi

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: Naster on September 25, 2019, 04:35:12 AM

It has been a while since we didn't speak about CEX.IO
Are they really legit now?
Can we trust them?

EDIT: they are just too many scam accusations against this company...

Hey Naster,

What exactly you would like to talk about? Maybe there is anything we could advise you or assist with? Remember that you can contact our Support Team 24/7 at [email protected]

Also, let us remind you that CEX.IO has been always a law-abiding company. Sorry to hear you could doubt it.
And seems that you mixed our company with a huge amount of impostors that pretend to be CEX.IO and trying to deceive our customers in such a way.
You can check this topic https://bitcointalksearch.org/topic/report-scams-and-frauds-exchangers-by-edgar-5163819 and see how many fraudsters have been found and that we, on our end, take actions against them and warn others not to get on their hook.

Have any particular request - do let us know about it.

Naster

sr. member

Activity: 699

Merit: 274

Crypto Currency Exchange, IPTV, AWS

It has been a while since we didn't speak about CEX.IO
Are they really legit now?
Can we trust them?

EDIT: they are just too many scam accusations against this company...

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: boxero on October 03, 2018, 07:35:16 PM

Last $204 has arrived 3.10.2018.

Today 4.10.2018 I commited deposit of 0.10213784 BTC and successfully commited withdraw:

Withdrawal details:
Instrument: Payment Card - VISA
Requested amount: USD 651.92
Commission: USD 3.80
Total to be sent: USD 648.12

Currently awaiting those funds.

10/10 for fast support response from CEX.IO

I will update what happens with those $648.12

Dear boxero,

We are very happy to hear about your feedback.

We are trying hard to improve our platform and make it more suitable for customers so we really appreciate sharing your experience.

In case any question or concerns arise in the future, please do not hesitate to contact our Support team via next communication channels:
https://support.cex.io/hc/en-us/requests/new - our Help Centre, 24/7 support
https://www.facebook.com/CEX.IO - our Facebook page, business hours 7 days a week
https://twitter.com/cex_io - our Twitter, business hours 7 days a week

boxero

newbie

Activity: 9

Merit: 0

Last $204 has arrived 3.10.2018.

Today 4.10.2018 I commited deposit of 0.10213784 BTC and successfully commited withdraw:

Withdrawal details:
Instrument: Payment Card - VISA
Requested amount: USD 651.92
Commission: USD 3.80
Total to be sent: USD 648.12

Currently awaiting those funds.

10/10 for fast support response from CEX.IO

I will update what happens with those $648.12

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: boxero on October 01, 2018, 05:33:23 PM

Dramatical change.

CEX.IO is an LEGIT for NOW.

They sent me $1000 ($996 arrived since $4 is an fee)

I'm now awaiting $208 ($204 to arrive with $4 fee)

CEX.IO didn't lie, money arrived through 3 banking days, CEX.IO gave me codes for bank transactions, every kind of info.

Big respect for CEX.IO.

I'm sorry for my bad words CEX.IO.

Let's see what will happend.

Whatever happend I will report here so people over the world wich are interesed into CEX.IO can be informed by have benefits or lose.

I would be happy to people know if CEX.IO is legit so I can bring more customers to CEX.IO.

Sincerely Mihajlo R wich recieved $1000 from CEX.IO and now awaiting rest $208.

Proof:

Dear boxero,

We are very happy to hear about your feedback.

We are trying hard to improve our platform and make it more suitable for customers so we really appreciate for sharing your experience.

In case you will have questions or there will be something that we can help you with, please let us know.

Topic: CEX.IO SCAM (Read 8830 times)