They have also left it on the players to check and verify whether accessing such casino is allowed in their region or not. Which is a big drawback. However, Germany is in the restricted countries list in most other crypto casino. Can you add some proof here so that we can know why they have actually banned your account?
Hello, we clearly list all restricted countries here:
https://help.chips.gg/en/articles/9509593-restricted-countries
Yeah, you’re funny. Hiding that article in a subpage.
You let me play, withdraw and deposit no problem from germany. But once I won a bit, you asked me to complete full KYC and banned me right after completing KYC without any option of withdrawing my money. That is called scamming and German cybercrime agency already got my report filing.
When I asked Live support (which turned out to be the owner of chips.gg) if they scammed me of my winnings and confiscate them, he replied with this (which was the last communication I ever received from them - ignoring everything afterwards): Tacyarg from Chips: Hello, I am sorry to inform you. Your account will remain closed due to you playing from a restricted country.
I had the same thing with rollbit, who use the same infrastructure. They closed their offerings for German customers but let everybody withdraw their money beforehand, like any legit casino would.