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Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 130. (Read 465733 times)

newbie
Activity: 8
Merit: 0
Hello @cloudbet, i'm have a problem, today i'm maked two bets on the match FC BATE Borisov v Chelsea FC(Chelsea -0.5 Asian Handicap placed at 0x0, and Chelsea -0.25 Asian Handicap placed at 0x1) and the problem is: The first bet have resolved by the cloudbet at Push, but it's not push, i'm win the bet, and the second problem is because the second bet Chelsea -0.25 have been resolved at Loss, when in reality i'm lost only a half of the stake. Please help me, i'm talked with the live chat but she only tell me to wait.

Once again the cloudbet misses my bets(BET ID 11358930), I think they do not know how the Asian Handicap works. I bet on the Asian handicap +0.5 of Chelsea when the game was Chelsea 0 x 1 Leicester, that is, this score keeping up I would win the bet because it was in the +0.5, while the cloudbet placed as a defeat. How will you solve this?

To remenber again:  Live Asian Handicaps bets are always played on current score. In other words, you can consider the score to be 0-0 for all live AH bets.

Hello @cloudbet, are you live?
newbie
Activity: 8
Merit: 0
Hello @cloudbet, i'm have a problem, today i'm maked two bets on the match FC BATE Borisov v Chelsea FC(Chelsea -0.5 Asian Handicap placed at 0x0, and Chelsea -0.25 Asian Handicap placed at 0x1) and the problem is: The first bet have resolved by the cloudbet at Push, but it's not push, i'm win the bet, and the second problem is because the second bet Chelsea -0.25 have been resolved at Loss, when in reality i'm lost only a half of the stake. Please help me, i'm talked with the live chat but she only tell me to wait.

Once again the cloudbet misses my bets(BET ID 11358930), I think they do not know how the Asian Handicap works. I bet on the Asian handicap +0.5 of Chelsea when the game was Chelsea 0 x 1 Leicester, that is, this score keeping up I would win the bet because it was in the +0.5, while the cloudbet placed as a defeat. How will you solve this?

To remenber again:  Live Asian Handicaps bets are always played on current score. In other words, you can consider the score to be 0-0 for all live AH bets.
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013


Another year, another hundred articles proclaiming the death of bitcoin. This year was the best of times, it was the worst of times. So with the festive season in full swing, and Christmas drawing ever closer, I thought it would be the perfect time to roundup all the fun we’ve had on Bitcointalk this year, and thank some of the awesome people we’ve met and worked with across the forums.

Here’s Cloudbet's year in review, but feel free to share your ups and downs in this thread (and we don’t just mean a BTC price chart!) - did you manage to buy the dip?


Fun and games!

It’s been a pretty busy year for us on Bitcointalk!


  • We kicked the party off back in May this year, when we became the first crypto gambling site to honour the Bitcoin Cash fork, providing all our players with free BCH to match the BTC funds they had in their Cloudbet wallets (May the fork be with you!)


  • It was just after this that I joined Cloudbet and cautiously introduced myself on our meta thread. Needless to say there was a fair bit of housekeeping to do after our prolonged absence from the forums, but the community were surprisingly welcoming and patient while I got my head around the outstanding issues (and relearning BBCode after too long spent on Twitter and Facebook!)


  • Shortly after that it was World Cup time, and the first iteration of our now widely popular predictor competitions kicked off on Bitcointalk! This was a simplified version of the predictor game, with players asked to pick the results of the tournament’s quarter final games. It was our first attempt on this platform, and although some mistakes were made, the response from the community was fantastic and helped set the guidelines for these competitions going forward.


  • As the tournament progressed we also unleashed a Bitcoin price predictor competition onto an unsuspecting Twitter audience, asking them to guess the price of BTC and BCH at kick off of the world cup final. Of course the results varied from cautiously pessimistic, to wildly optimistic, but that’s the beauty of crypto amirite? Wink


  • As mentioned above, predictor competitions are popular with our sportsbook-savvy fans, and throughout the year we have also run a 4-week EPL predictor, as well as the ongoing Super 6 Soccer Leagues Predictor competition which is due to wrap up on 24th December.

    We had over 100 individual entrants join in the Predictor competitions alone, supplying just over 1000 entries in total over the length of the campaigns, so a huge thanks to everyone who has taken part this year!


  • In October Cloudbet turned 5 years old, and we celebrated with a Crypto Meme contest that grabbed the attention of some of Bitcointalk’s most creative and witty members with large Bitcoin prizes. This was another prime example of the community in action, as a team of hardy detectives helped investigate some of the claims of plagiarism and ensured that only the finest OC made the final list of winners! Smiley


  • Following on from this success we launched a ‘Review Fiat’ Competition to mark the passing of Black Friday and Cyber Monday - two colossal monuments dedicated to the folly of consumerism. We wanted to provide our crypto community with the means to poke fun at fiat in a lighthearted way, and they certainly didn’t disappoint!


But “What’s next?” I hear you cry! Well, we have a whole lot planned for 2019, but you’ll have to wait till January to find out! Wink



The ‘Nice’ list!

There’s been a large number of boys and girls who have made our ‘nice’ list this year, but we want to extend a special thank you to everyone who has helped run our various campaigns and promotions across Bitcointalk and beyond.


  • Hhampuz is the man with the plan when it comes to bounty campaigns, and I wouldn’t hesitate to recommend him to anyone looking for a reliable manager. He was even kind enough not to mock me when I missed an entire tab of a spreadsheet I was supposed to be providing feedback on! Wink Thanks again for your hard work!


  • Krogothmanhattan - king of coins! We have been working with Krog on a series of popular sponsored raffles running in the ‘collectibles’ section of the forums, and his patience with my ‘casual’ approach to campaign planning definitely helped get the ball rolling smoothly! Smiley


  • Hilariousandco - Not only does he have the less-than-envious job of trying to keep the Gambling section of the forums from turning into a complete lawless free-for-all, but also dealing with my questions about where to place threads, sponsorship of competitions, and weekly (definitely not spam™) reminders about our Super 6 Predictor Competition! Cheesy


  • SyGambler - Someone who most of you will recognise as a an incredibly helpful and knowledgeable forum member, he helped provide us with some valuable feedback to make improvements to our service that will reach into 2019 and beyond - thanks again Sy!


On the subject of feedback, i’d like to take the time to thank everyone who has contacted us via our meta thread, competition threads, and direct messages to report issues and provide feedback on our services.

The Bitcointalk community’s unique brand of constructive criticism is crucial in our ongoing mission to provide the best bitcoin casino and sportsbook experience online. Santa Cloudbet will be delivering satsumas instead of coal to your stockings this year! Wink

We also ran a signature campaign this year on the forums, and massive thanks are due to all our campaign members for their hard work, and patience with my mistakes that led to delays to the second week’s payments. You the real MVPs!

Lastly, a huge thanks to everyone who has joined in our many competitions and giveaways this year! We already have some big promotions planned for the new year, so I’m sure i’ll see the regular faces in other competition threads very soon!


The ‘Naughty’ List

Now I’m not going to call out any specific names here, but as most of you reading are fully aware, we’ve had a few run-ins this year with members of the forum.

We aren’t perfect, and mistakes have been made when it comes to how we handle certain issues within the community.

Although it would be easy to dismiss everyone ranting on our thread as a ‘troll’ it’s important to look past the initial anger to the actual situation at hand. I’m a gamer and gambler myself, and have been through enough conversations with various support teams that I know how frustrating it can be when you don’t receive the answers you are looking for.

What I’d like to do is thank everyone who have contacted me via the forums and over PM to discuss these complaints over the past year, as many have lead to key improvements to our processes and systems which have benefitted all our players.

If you have an issue or find something frustrating about your experience at Cloudbet, please reach out and we can discuss how to solve the problem and ensure others aren’t affected in the future.  


Christmas Coverage

In regards to our coverage over Christmas and the New Year, Cloudbet will continue to operate as usual over the holidays, and our support teams will be on call 24/7 to handle any issues that may crop up during this time.

I’ll still be checking in to keep an eye on the forums and our Twitter feed daily, but coverage will be limited and I won’t have access to all of our systems from home. Any urgent issues should be directed towards our support teams, otherwise I’ll respond ASAP when I’m back in the office on the 2nd January.


Thanks again for another great year of bitcoin betting, and from everyone at Cloudbet's, we wish you a very merry Christmas and a happy new year.


To the Moon!!!

Ronnie @ Cloudbet



legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Afternoon all!

I'm very pleased to announce our latest partnership with Exmo, one of the finest cryptocurrency exchange platforms in the world!



Check them out! Exmo provides a safe and reliable way to purchase bitcoin (and over 100 other cryptocurrencies!)

See our blog for more information HERE.  


We've also got plenty going down on Bitcointalk this week!


Our Super 6 Predictor Competition has reached it's 10th and final week, but there's still plenty of Free Spins and bitcoin currency to claim on the weekly prize board!

If you need help with your predictions, here's our guide to the weekend's soccer action with tips for our Super 6 games!


Our Sponsored Raffle is back for it's 6th week! Entry is free and there's a Denarium coin pre-loaded with 0.0015 BTC up for grabs - pick your number now before the slots fill up!


And don't forget to check out what Santa Cloudbet has for you under today's advent calendar window  Wink

Have a great day!

Ronnie @ Cloudbet
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
I guess that is pretty messed up especially since you were one of the people who got the free spins as well..
But I have to say that Cloudbets terms of service are armed to the teeth... I already blew all my 0.04btc bonus yesterday..

If they dont let you have your withdrawal without wagering it, may I suggest betting on Manchester City vs Everton game that kicks off tomorrow? Its one of those one-sided games.. You could try sending a PM to their account here rather than onsite

Ok so their online support answered me.

It's a protection against potential abuse but I can withdraw the 157mBTC just by asking it and they'll send a mail confirmation. It seems it's a security measure though I don't understand its purpose, but htey didn't just stole it xD

I was a bit afraid at first. But that means I'll bet whatever I want and only after I'll see if I've bet enough to make a withdrawal or if I need to ask a manual withdrawal.

Ty for the tip though Cheesy

@m0gliE - Apologies for the slow response, I spend so much time jumping around different threads on here that I sometimes forget to check the main one  Tongue

Every bookie i'm aware of will restrict withdrawals when a deposit has been made without any activity. This is to comply with AML (anti-money laundering) laws as there is potential for someone dodgy to deposit 'dirty' money then withdraw 'clean' money if there was no rules in place.

Bonus funds are a bit different. These are kept separately to your account balance, and require a rollover to withdraw (which should be displayed in your account under the bonus balance).

@KingZee - Thanks for being so helpful with information in our thread!  Smiley Always nice to see the community helping each other out!

I've got to agree with you about the City v Everton game, I think Guardiola is going to be pissed about that loss last week against Chelsea and has probably been on his players' backs this week to bounce back with a solid win. I left this game out of the Super 6 predictor this week because I thought it would be too one sided. The only bright side for the toffees that i can see is that Silva and De Bruyne are out injured.

Thanks, and have a great day!

Ronnie @ Cloudbet
sr. member
Activity: 938
Merit: 452
Check your coin privilege

Ok so their online support answered me.

It's a protection against potential abuse but I can withdraw the 157mBTC just by asking it and they'll send a mail confirmation. It seems it's a security measure though I don't understand its purpose, but htey didn't just stole it xD

I was a bit afraid at first. But that means I'll bet whatever I want and only after I'll see if I've bet enough to make a withdrawal or if I need to ask a manual withdrawal.

Ty for the tip though Cheesy

Hey I'm happy for you dude! Smiley I was going to deposit yesterday too but after I lost all my bonus balance I thought I maybe shouldn't, since it's all good I might give it a shot later on.

If you decide to bet on that City game good luck! (Even though there's no luck involved here imo Grin ) and Merry Christmas to you!
legendary
Activity: 1344
Merit: 1251
I guess that is pretty messed up especially since you were one of the people who got the free spins as well..
But I have to say that Cloudbets terms of service are armed to the teeth... I already blew all my 0.04btc bonus yesterday..

If they dont let you have your withdrawal without wagering it, may I suggest betting on Manchester City vs Everton game that kicks off tomorrow? Its one of those one-sided games.. You could try sending a PM to their account here rather than onsite

Ok so their online support answered me.

It's a protection against potential abuse but I can withdraw the 157mBTC just by asking it and they'll send a mail confirmation. It seems it's a security measure though I don't understand its purpose, but htey didn't just stole it xD

I was a bit afraid at first. But that means I'll bet whatever I want and only after I'll see if I've bet enough to make a withdrawal or if I need to ask a manual withdrawal.

Ty for the tip though Cheesy
sr. member
Activity: 938
Merit: 452
Check your coin privilege
Hey!

I got a problem. I made a deposit of 157 mBTC cause I didn't know exactly what I wanted to play with, and when checking I see that "I can't make a withdrawal without playing through 100% of my balance".

Wtf? So I actually lost my 157 mBTC unless I bet them all?
Did I misunderstood something? That seems like pure theft to me!

I guess that is pretty messed up especially since you were one of the people who got the free spins as well..
But I have to say that Cloudbets terms of service are armed to the teeth... I already blew all my 0.04btc bonus yesterday..

If they dont let you have your withdrawal without wagering it, may I suggest betting on Manchester City vs Everton game that kicks off tomorrow? Its one of those one-sided games.. You could try sending a PM to their account here rather than onsite
legendary
Activity: 1344
Merit: 1251
Hey!

I got a problem. I made a deposit of 157 mBTC cause I didn't know exactly what I wanted to play with, and when checking I see that "I can't make a withdrawal without playing through 100% of my balance".

Wtf? So I actually lost my 157 mBTC unless I bet them all?
Did I misunderstood something? That seems like pure theft to me!
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Do I understand correctly, if I have BTC0.0180 in active bonus and it is said "Playthrough BTC0.3600" with a bar under it, I need to make a total winning of 0.36 BTC (playing with that bonus BTC) to be able to withdraw ?

Or the second option is to make a 0,001 BTC deposit ?

@TopTort777 - Sorry for the delayed response, I wanted to speak to one of our casino team to make sure I was sure on the details.

You are correct that you will need to play up to 0.36 from the 0.0180 in bonus funds to enable withdrawals. The easiest way to do this is with slots, followed closely behind by our table games and live casino.

The page I linked you to for information is slightly unclear on the exact process, so I'm going to be drafting up a new explanation that should be more clear on the steps to take to claim bonus funds. Thanks again for bringing this to my attention, the changes should help us to be more transparent with our bonus mechanics in future.

Thanks,

Ronnie @ Cloudbet
legendary
Activity: 2478
Merit: 1492
The bonus BTC from free spins has a rollover requirement before withdrawal. You can find the details here (Bonus info starts at 6.1) but let me know if you have any further questions and I'll do my best to answer.

Thanks,

Ronnie @ Cloudbet

Hello Ronnie,

Do I understand correctly, if I have BTC0.0180 in active bonus and it is said "Playthrough BTC0.3600" with a bar under it, I need to make a total winning of 0.36 BTC (playing with that bonus BTC) to be able to withdraw ?

Or the second option is to make a 0,001 BTC deposit ?

legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Morning all!

How are we all doing in this bear market? It's been pretty interesting discussing crypto both internally and with our players, some are talking about 'selling up before the bottom' while others were treating it like a discount sale and buying up as much as possible! What's your strategy?

@TopTort777 - Congrats on the win!  Grin

The bonus BTC from free spins has a rollover requirement before withdrawal. You can find the details here (Bonus info starts at 6.1) but let me know if you have any further questions and I'll do my best to answer.

Thanks,

Ronnie @ Cloudbet
legendary
Activity: 2478
Merit: 1492
Hello Cloudbet.

Can you please explain what is "Active bonus" ?
I have won free spins in Soccer Predictor Competition and used them. Now I have some BTC on my balance as a "bonus". How can I withdraw them or they are like "free play" money ?
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013

Morning all!

With the festive season in full swing, we've got a sack full of competitions and promotions ready for you!


I've bribed our blog team with enough chocolate to ensure they covered all our Super 6 matches in this week's soccer picks, and our experts have broken down the strategic match ups, key players, and team form. Definitely worth a read before making your predictions this week!


You can post your predictions for this week's games in our Super 6 Predictor competition thread here - there's weekly Free Spin and bitcoin prizes up for grabs, as well as a Ledger Blue and 0.03 BTC available for the overall winners!


The fifth round of our Sponsored Raffle with krogothmanhattan is now open! Entry is free and there's a Denarium Collectible Bitcoin up for grabs - it even comes pre-loaded with 0.0015 BTC! Sign up now while there's still spaces left for this week's draw!

And lastly...



Don't forget to login and check your Cloudbet Advent Calendar for daily bonuses throughout the festive season! Grin

Thanks, and have a good day!

Ronnie @ Cloudbet
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
@Cloudbet, I'm again here to talk about missing lines from various events and league. Today I visited your website and wanted to bet on some basketball matches. I noticed that number of available leagues and matches to bet increased (probably I saw full list of events). I tried to bet on one match, but I got error "your bet wasn't placed". I tried to reload page and most of these leagues and matches disappeared. Now only few leagues is available (NBA, NCAA, Euroleague, Euroleague women, Australia, Finland, Brazil, Denmark and Italy leagues).

@LTU_btc - I'm really sorry about this, there's a few people reporting a similar issue (@Angryone) but the last update I received on the investigation was that our teams were having difficulty replicating the problem while testing, despite me passing on the details and reports from the affected accounts.

I'll send a message now asking for an update and let you know any info I receive on the issue.

Thanks,

Ronnie @ Cloudbet
legendary
Activity: 3234
Merit: 1375
Slava Ukraini!
@Cloudbet, I'm again here to talk about missing lines from various events and league. Today I visited your website and wanted to bet on some basketball matches. I noticed that number of available leagues and matches to bet increased (probably I saw full list of events). I tried to bet on one match, but I got error "your bet wasn't placed". I tried to reload page and most of these leagues and matches disappeared. Now only few leagues is available (NBA, NCAA, Euroleague, Euroleague women, Australia, Finland, Brazil, Denmark and Italy leagues).
sr. member
Activity: 714
Merit: 254
Fraudbet died?  Sad  OMG we killed it!

RIP scammers
legendary
Activity: 1932
Merit: 2272
Quote
Have winners from next threads went trough KYC procedure:

Not as a result of winning any of the competitions I'm running, although since I don't know the account details of everyone posting in our competition threads its possible some have been asked for KYC over their time at Cloudbet.

Quote
If not why not?


Because we don't 'selectively' enforce KYC. Usually there is a good reason for the request, such as when a player is suspected of using a VPN to bypass territory restrictions (as in this case).

Yes you do.



"Usually there is a good reason" is nonsense, according to Montenegro's laws and Montenegro's AML policy http://www.aspn.gov.me/rubrike/zakonska-regulativa/112715/Zakon-o-sprjecavanju-pranja-novca-i-finansiranja-terorizma.html  you are obligated to perform KYC test to every single player.

I am having difficulty to find your license, neither I can find that E Gambling Montenegro has Montenegro's concession and approval to organize and operate games of chance in Montenegro.
Quote
If you have any questions, please contact our dedicated support team
So where should I look? Here http://www.gov.me/naslovna ? Here http://www.gov.me/pretraga/174352/Azurirani-podaci-o-priredivacima-za-14-09-2018.html ? Here https://e-gambling.me/ ? Here https://e-gambling.com/ ?
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
@Marlboroza -

Quote
Why Cloudbet allowed player to register account?

Nothing was 'allowed', the player used a VPN to bypass the territory restrictions in place.

Quote
When did cloudbet cancel bets, before, during or after match? Can you provide us proofs of your claim?
Why did cloudbet accepted bet if first place? You can't cancel something what is already accepted and payed. Period.

Bets were cancelled before the matches. The bets were accepted because the player was using a VPN to bypass the territory restrictions in places, as above.

Quote
Have winners from next threads went trough KYC procedure:

Not as a result of winning any of the competitions I'm running, although since I don't know the account details of everyone posting in our competition threads its possible some have been asked for KYC over their time at Cloudbet.

Quote
If not why not?


Because we don't 'selectively' enforce KYC. Usually there is a good reason for the request, such as when a player is suspected of using a VPN to bypass territory restrictions (as in this case).

Quote
Have you asked your support about license and your license provider E gambling Montenegro yet?

Our license information can be found on our website, as I've stated before.

Thanks,

Ronnie @ Cloudbet
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