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Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 127. (Read 465733 times)

jr. member
Activity: 333
Merit: 4
You don't:
- read carefully T&C;
but
- gamble with restricted territory;
- talked with support on the verge of threats.

In addition you received initial deposit (as good will gesture?). Many bookies didn't process cashout in this case.

Course, technical or special department couldn't have possibility to monitor every account and big wins is a red flag to check acc.

P.S. Nitrogen really best bookie.
-
Upd. course i think that any bookie must filter users BEFORE first bet or in sign up process.
jr. member
Activity: 42
Merit: 3
For anybody looking for good gambling websites, check out Bookmaker and Nitrogen, who are both ethical companies with great customer service. Bookmaker is also USA friendly.
Do not, under any circumstances, do business with Scambets.
jr. member
Activity: 42
Merit: 3
Hello all,

Unfortunately I seem to be yet another target of the cloudbet scam.
Here is what happened to me:

I deposited 5btc into cloudbet, without using any affiliate programs or anything like that. I just wanted to do some sports betting.
After using the service for a few weeks, I withdrew my balance and kept 0.05 btc in the account.
One night I decided to do some live betting on tennis, and went on a hot streak - ran the account up to 1.7btc. Cloudbet quickly proceeded to lock my account and requested documents for verification of my identity (defeats the purpose of using online services and BTC, but ok). I quickly provided those documents, as i wanted to withdraw my funds and use them for other purposes. It has now been 6 days, and the only response I am getting from them is "it is still being reviewed by player safety team", and of course that this is being done to ensure MY safety. Obviously that is a bogus excuse for wanting to screw me out of my money.

*fast forward 20 minutes after posting on the forum*

Shortly after posting this on the forum, i received a reply from cloudbet:

"Dear americandream,

Thank you for contacting Cloudbet support with the requested documents.

The documents that you provided to us indicate that you are a resident in a country that we do not accept registrations from. As we do not accept players from your jurisdiction your account has been closed.

The balance on your account has been frozen due to bets placed which otherwise would not have been accepted & you have withdrawn more than your original deposited sum.

I trust this meets your understanding.

Cloudbet Security"

I provided them my American documents. Shortly after reading that they do not accept players from this jurisdiction, I have also provided them my Russian documents as I am a dual citizen, and as explained to them currently Traveling and living all over the world, currently in Netherlands - Amsterdam.

Now you can clearly see that this SITE IS A BIG FAT SCAM. Do not be mistaken, this was an intentional action to DEFRAUD me of my earned winnings and using the "jurisdiction" as an excuse. I personally know people who use this site, from "unauthorized jurisdictions" and they have a VIP client service member who is well aware of my friends residency, yet their accounts aren't closed or investigated.

I will proceed to post all relevant information I have to this and then proceed with legal actions.

Here is a screenshot of their live support telling me that I will likely be able to withdraw my funds:


you were lucky to withdraw your initial 5 btc + winnings deposit
that was some lucky sports betting to get from 0.05 to 1.7 btc and obviously it triggered the flags in their security
so now they took every possible action to not pay you your winnings, not surprising seeing its Cloudbet
I wonder why people are gambling with them still
please keep us updated if you decide to take legal actions

I was lucky indeed.
Get a kick out of this:
After i sent their "support" department this:
"I urge you to reconsider and release my funds, or this will only be the beginning: https://cloudbetscam.com/
I will give you 24 hours to reply and solve this nonsense before passing the keys to my developers and marketing team to make the website VERY live."

They respond with:
"Dear americandream,

We will be contacting the police and providing them with your details if there are any attempts to maliciously harm the website.

Please consider this our final communication.

Best regards,

Paul

Cloudbet Support Manager"

I assume they intend on using my personal information that I provided them with and they insured they would keep confidential for this.

Cloudbet, I would LOVE to talk to the police so I could find out who filed the report so I can counter sue them.
You best believe the website is going live and will be ranked for every keyword that you target. That's what I do for a living.

I'll keep the thread updated with progress and will deter as much business from you as possible. Anybody who wants to join the fight, DM me.
legendary
Activity: 2016
Merit: 1107
Hello all,

Unfortunately I seem to be yet another target of the cloudbet scam.
Here is what happened to me:

I deposited 5btc into cloudbet, without using any affiliate programs or anything like that. I just wanted to do some sports betting.
After using the service for a few weeks, I withdrew my balance and kept 0.05 btc in the account.
One night I decided to do some live betting on tennis, and went on a hot streak - ran the account up to 1.7btc. Cloudbet quickly proceeded to lock my account and requested documents for verification of my identity (defeats the purpose of using online services and BTC, but ok). I quickly provided those documents, as i wanted to withdraw my funds and use them for other purposes. It has now been 6 days, and the only response I am getting from them is "it is still being reviewed by player safety team", and of course that this is being done to ensure MY safety. Obviously that is a bogus excuse for wanting to screw me out of my money.

*fast forward 20 minutes after posting on the forum*

Shortly after posting this on the forum, i received a reply from cloudbet:

"Dear americandream,

Thank you for contacting Cloudbet support with the requested documents.

The documents that you provided to us indicate that you are a resident in a country that we do not accept registrations from. As we do not accept players from your jurisdiction your account has been closed.

The balance on your account has been frozen due to bets placed which otherwise would not have been accepted & you have withdrawn more than your original deposited sum.

I trust this meets your understanding.

Cloudbet Security"

I provided them my American documents. Shortly after reading that they do not accept players from this jurisdiction, I have also provided them my Russian documents as I am a dual citizen, and as explained to them currently Traveling and living all over the world, currently in Netherlands - Amsterdam.

Now you can clearly see that this SITE IS A BIG FAT SCAM. Do not be mistaken, this was an intentional action to DEFRAUD me of my earned winnings and using the "jurisdiction" as an excuse. I personally know people who use this site, from "unauthorized jurisdictions" and they have a VIP client service member who is well aware of my friends residency, yet their accounts aren't closed or investigated.

I will proceed to post all relevant information I have to this and then proceed with legal actions.

Here is a screenshot of their live support telling me that I will likely be able to withdraw my funds:


you were lucky to withdraw your initial 5 btc + winnings deposit
that was some lucky sports betting to get from 0.05 to 1.7 btc and obviously it triggered the flags in their security
so now they took every possible action to not pay you your winnings, not surprising seeing its Cloudbet
I wonder why people are gambling with them still
please keep us updated if you decide to take legal actions
jr. member
Activity: 42
Merit: 3

Young American I’m hoping for the same result... they eventually release the coins. We have a chat transcript where the live chat agent specifically says American citizens can place bets and assured the player he would be paid his winnings.

A class action suit is definitely a good option. I’m keeping my fingers crossed it’s just nothing more than a misunderstanding!

Do you have the transcript posted? Can I please see it? They also told me in live chat that I will be able to withdraw my funds, even if the account gets closed.

This is a snippet of the transcript. It’s really long.

https://m.imgur.com/5dazl3o

That is not that long and clearly states that we were allowed to place the bets.
I've registered cloudbetscam.com and will use my available resources to build and market that site to deter as much future business for them as possible, unless we're made whole.
jr. member
Activity: 42
Merit: 3

Young American I’m hoping for the same result... they eventually release the coins. We have a chat transcript where the live chat agent specifically says American citizens can place bets and assured the player he would be paid his winnings.

A class action suit is definitely a good option. I’m keeping my fingers crossed it’s just nothing more than a misunderstanding!

Do you have the transcript posted? Can I please see it? They also told me in live chat that I will be able to withdraw my funds, even if the account gets closed.
jr. member
Activity: 42
Merit: 3
Hey Young American,

Maybe if we don’t get results we can collaborate together from a legal standpoint. The coin due is not even due to me. It’s a friend who I referred. Maybe not a friend much longer.

So I’m dealing with the fallout of cloudbet not paying the player his 3.5 bitcoin winnings. I’m close to losing a lifelong friend over this which is very sad.

I’m really hoping Ronnie can work this out for us. Doing the right thing goes a long way in life...which is all I’m asking for from cloudbet.

Please do the right thing.

Thanks Ronnie


Hi,

I have been doing research and am seeing alot of these same situations.
We can definitely collaborate on legal action. Perhaps there's enough victims out there for a class action.
I am also asking for them to do the right thing and simply release my funds.

Funny enough - I was also referred to CloudBet by a friend, who is US based and is a LARGE better ($5,000 min bet). He has a VIP agent at CloudBet that helps him with withdrawals, etc. The VIP agent is WELL AWARE that my friend is US based. Granted I will not stop being friends with him because CloudBet turned out to be SCAMMERS. Instead - he has stopped using them as of this morning and will be willing to provide as much information as possible for me to be able to retrieve my funds via legal route.

PM me, cheers
jr. member
Activity: 42
Merit: 3
Hello all,

Unfortunately I seem to be yet another target of the cloudbet scam.
Here is what happened to me:

I deposited 5btc into cloudbet, without using any affiliate programs or anything like that. I just wanted to do some sports betting.
After using the service for a few weeks, I withdrew my balance and kept 0.05 btc in the account.
One night I decided to do some live betting on tennis, and went on a hot streak - ran the account up to 1.7btc. Cloudbet quickly proceeded to lock my account and requested documents for verification of my identity (defeats the purpose of using online services and BTC, but ok). I quickly provided those documents, as i wanted to withdraw my funds and use them for other purposes. It has now been 6 days, and the only response I am getting from them is "it is still being reviewed by player safety team", and of course that this is being done to ensure MY safety. Obviously that is a bogus excuse for wanting to screw me out of my money.

*fast forward 20 minutes after posting on the forum*

Shortly after posting this on the forum, i received a reply from cloudbet:

"Dear americandream,

Thank you for contacting Cloudbet support with the requested documents.

The documents that you provided to us indicate that you are a resident in a country that we do not accept registrations from. As we do not accept players from your jurisdiction your account has been closed.

The balance on your account has been frozen due to bets placed which otherwise would not have been accepted & you have withdrawn more than your original deposited sum.

I trust this meets your understanding.

Cloudbet Security"

I provided them my American documents. Shortly after reading that they do not accept players from this jurisdiction, I have also provided them my Russian documents as I am a dual citizen, and as explained to them currently Traveling and living all over the world, currently in Netherlands - Amsterdam.

Now you can clearly see that this SITE IS A BIG FAT SCAM. Do not be mistaken, this was an intentional action to DEFRAUD me of my earned winnings and using the "jurisdiction" as an excuse. I personally know people who use this site, from "unauthorized jurisdictions" and they have a VIP client service member who is well aware of my friends residency, yet their accounts aren't closed or investigated.

I will proceed to post all relevant information I have to this and then proceed with legal actions.

Here is a screenshot of their live support telling me that I will likely be able to withdraw my funds:
jr. member
Activity: 175
Merit: 2
strange i cant find odds for an upcoming cricket match New Zealand vs India(2nd one day international) which starts in some hours

its a major cricketing match and should be covered
sr. member
Activity: 714
Merit: 254

From the screenshots he sent me his friend who is traveling abroad with him also has a account and lost 0.65 worth of bitcoin and about 3 bitcoin cash. This friend was never asked for KYC and is now saying since he is also a American Citizen who is traveling abroad with him his bets should be voided and the bitcoin and bitcoin cash should be returned. From a legal standpoint shouldn’t  players who only lost in the same situation
have there bets voided and the bitcoin returned?

I don't know the details of this situation, but to be honest, it would be stupid to give them their money back.
If that'd be the case, everyone can gamble huge, and if they win keep the money and if they lose complain to get the money back. That's not how it supposed to work. If you gamble online, you know the risks, and if you win you win and if you lose you lose.
Just my two cents.

You are just a braindead retard.

Just my two cents.

Cloudbet don't need KYC if you are losing, but when you start winning by chance, suddenly they remember that you need to provide KYC.

Everyone can see that, even a 2-year old child.

Quote
If you gamble online, you know the risks,

Yes, you know the risk of scamming people too. if someone would steal 1 BTC from me, I would find that scumbag and break his scull.

But that's just me.

hero member
Activity: 1344
Merit: 507
The issue boiled down to the fact that we couldn't verify that the player was from a non-restricted territory with the identification provided. As we are not allowed to accept bets from players from restricted territories, all bets were void and we returned the initial deposit before closing the account.
Who prohibits you to accept bets from restricted countries?

After a player lost, will you refund all losses if he is from a restricted territory?
hero member
Activity: 1008
Merit: 515

From the screenshots he sent me his friend who is traveling abroad with him also has a account and lost 0.65 worth of bitcoin and about 3 bitcoin cash. This friend was never asked for KYC and is now saying since he is also a American Citizen who is traveling abroad with him his bets should be voided and the bitcoin and bitcoin cash should be returned. From a legal standpoint shouldn’t  players who only lost in the same situation
have there bets voided and the bitcoin returned?

I don't know the details of this situation, but to be honest, it would be stupid to give them their money back.
If that'd be the case, everyone can gamble huge, and if they win keep the money and if they lose complain to get the money back. That's not how it supposed to work. If you gamble online, you know the risks, and if you win you win and if you lose you lose.
Just my two cents.
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Morning all,

@AGD815 - Thanks for the additional detail, I thought the situation was resolved when the withdrawal went through so I'm catching up now.

I'm not part of the support team so unfortunately I can't check the emails they receive or access players accounts, but I'll ask them to pass on the information with an update on the issue from their end.

Now obviously I can't comment on this situation in particular until I'm up to speed, but we have had a couple of similar instances in the past:

The issue boiled down to the fact that we couldn't verify that the player was from a non-restricted territory with the identification provided. As we are not allowed to accept bets from players from restricted territories, all bets were void and we returned the initial deposit before closing the account.

I've just checked twitter and received some more information from the player in question which I'm hoping might help move things forward, so I'll update with any information I'm allowed to share ASAP.

Thanks,

Ronnie @ Cloudbet
sr. member
Activity: 714
Merit: 254

4x4 grow up and act like a adult. How old are you? Why are you worried out me and my friends business? Seriously man... Find a hobby or a woman Smiley

I'm not worried, I'm hoping you will get what you deserve for promoting criminals, not only to strangers, but to your friends too.

Some people call that KARMA.  Cheesy
sr. member
Activity: 714
Merit: 254

4x4 go find the nearest bridge. I didn’t sell anyone for anything. He wanted a good book for bitcoin betting while traveling abroad  and asked me if I had a recommendation/referral link.

Both you and Game Protect need to find a hobby that doesn’t involve sticking your nuts in others business.

Pussy, why don't you post this with your original account? I guess you don't have nuts (You mentioned it) for that.

Your friend should charge you everything Cloudbet stole from him.
sr. member
Activity: 714
Merit: 254
Hey Ronnie,

Thanks for getting back so quick. It’s greatly appreciated. My friend has been blowing up my phone. Did you see the email I sent? Can you possibly read that and respond. My friend gave me all the specifics and I didn’t want to post on here.

He said the 4 bitcoin he deposited has been paid but not his winnings from the bet.

I guess my main concern (more so his concern) is that if he lost big he would have accepted the loss and cloudbet would have collected 4 coins from him with no questions asked. My next question (his question) would be If this is the case would cloudbet refund a new user who lost a significant amount of bitcoin who is betting under the same circumstances? From my understanding his buddy abroad also just joined cloudbet and lost close to 1 bitcoin (unfortunately his friend wasn’t my affiliate lol) Just my luck.

His question then was “Why was I asked for KYC after winning and my friend wasn’t asked for KYC after losing a significant amount of bitcoin.

I woke up today with a phone full of texts and screenshots from his friends account of all his deposits and losses yet no KYC was asked for.

That’s the part I’m having a hard time explaining to him. Basically his response was if KYC was so important to Cloudbet why don’t they ask for the KYC upfront before a user can place there bets. He feels that he was only asked for KYC because he won big.

Thanks


As far as Game Protect... Are you licensed by a particular government or country? Are you a registered LLC?  Are you fully insured? Are you registered or licensed by a Gambling commission?


if I was your friend i would throw you in front of the train  Grin

Selling friends for referral commision, what a lowlife  Roll Eyes
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Morning all,

@AGD815 - Thanks for getting in touch, and thanks for the referral! I can't share too many details about an account that isn't yours, but I've just spoken to our support teams and your friend's documents are in the queue for verification. Our teams will be in touch with your friend directly via email as soon as the checks have been completed.

Edit: Just got an update - the withdrawal should have been processed. Apologies again for the delay!

@4x4et - You know i'm only kidding about you and GP being the same person, I know we disagree on almost everything, but you certainly have a much stronger understanding of the English language than can be seen with GP's affiliate spam  Wink

@Bet365 Account Seller - Please take your account selling spam elsewhere, thanks.

Ronnie @ Cloudbet

sr. member
Activity: 714
Merit: 254




https://www.bestbitcoincasinos.net/websites/cloudbet-com/

Google "Cloudbet scam" - 20.000 results


probably me and Game protect wrote those false reviews

I'm sorry, I meant only me, cause Ronnie says we are the same person

 Grin
legendary
Activity: 3038
Merit: 6194
Meh.


Sorry, I can't hear you.
sr. member
Activity: 714
Merit: 254
And this is BitcoinTalk for you - Legendary and other members have multiple alts - it's really a piece of shit forum - only good for scammers.

Imagine feeling this way yet coming back day in and day out and go to extreme lengths to try and "make the man pay" for his $20 deposit that had issues. It's quite interesting, and funny.


It's also funny that i can send the police your way anytime I want.

It's funny, isn't it?

I'm still waiting, I even gave you the phone number. When should I expect them?

You gave me nothing, Google did bro.

When you are down on your knees.
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