Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 133. (Read 465733 times)
November 15, 2018, 03:25:30 AM
My case is not unfortunatelly resolved yet. It's been 5 days since I requested a withdrawal and haven't got any information from cloudbet about the reason of delay.
November 14, 2018, 12:27:32 PM
This is from live support:
Why withdrawal taking so long at this time? Cloudbet is not like that before. What happened?
Quote
Matthew: We strive to process Bitcoin and Bitcoin Cash withdrawals as soon as possible. In most cases, withdrawals are instant, but as a general rule, you should expect this process to take up to 24 hours on weekdays and up to 48 hours on weekends.
Why withdrawal taking so long at this time? Cloudbet is not like that before. What happened?
@BlackMambaPH - Really sorry to hear you have encountered a delay, I've just checked and I can't see any withdrawals from you in the manual queue. Has this been resolved? If not please let me know and I'll chase it for you now.
I did receive a similar report over the weekend so i've already got our payment teams investigating the cause of the delays, I'll report back with any info I'm allowed to share asap.
It's already resolved. My only concerned is why on weekend it takes 48hrs to process the withdrawal? Anyway. thanks!
November 14, 2018, 11:29:19 AM
Important announcement regarding upcoming Bitcoin Cash fork
Bitcoin Cash will go through a hard fork at approximately 4:40 PM,15th of November, 2018 as part of a planned protocol upgrade. However, this upgrade has been surrounded by uncertainty, and unlike previous ones it may lead to two or more “Bitcoin Cash” currencies. For now, these are expected to be BCHABC (Bitcoin Cash ABC) and BCHSV (Bitcoin Cash Satoshi Vision), each championed by a different faction of the BCH network. A third one may even emerge in case enough nodes reject both proposals and keep running the existing version.
At this point, Cloudbet’s intention is to support BCHABC. Hence, we recommend that players who wish to guarantee coins also in BCHSV (or any other resulting network) withdraw their BCH funds before the upcoming fork, and deposit them into wallets/services that have announced support to both chains. An updated list of such services can be found here.
For added security, we also advise all Bitcoin Cash holders to avoid transacting in BCH (both ABC and SV) during the first few hours following the fork until a form of replay protection is implemented on one or both networks, as transactions may be initially vulnerable to replay attacks.
Security is paramount to Cloudbet, so players can rest assured we are closely following all developments regarding the fork, and we will post updates as the fork unfolds.
At this point, Cloudbet’s intention is to support BCHABC. Hence, we recommend that players who wish to guarantee coins also in BCHSV (or any other resulting network) withdraw their BCH funds before the upcoming fork, and deposit them into wallets/services that have announced support to both chains. An updated list of such services can be found here.
For added security, we also advise all Bitcoin Cash holders to avoid transacting in BCH (both ABC and SV) during the first few hours following the fork until a form of replay protection is implemented on one or both networks, as transactions may be initially vulnerable to replay attacks.
Security is paramount to Cloudbet, so players can rest assured we are closely following all developments regarding the fork, and we will post updates as the fork unfolds.
November 14, 2018, 10:31:24 AM
@viotiov - Thanks for getting in touch, and sorry to hear your withdrawal has been delayed. I've sent a message to our payments teams with your details and will let you know their response asap.
Thanks,
Ronnie @ Cloudbet
Thanks,
Ronnie @ Cloudbet
We were contacted by you to promote your site on our website/wall/crypto sites, we do apologize but if users experience withdrawal issues we cannot send our users to your site. Please sort out the mess first and then let us know when you're ready.
We will inform your contact about this as of today, thanks.
Good decision, they are scamming people / refusing them right to withdraw, sometimes even for months.
November 14, 2018, 06:09:04 AM
@Get-Paid.com - Thanks for getting in touch! The vast majority of our withdrawals are processed instantly, which is why I make it my mission to track down the root cause for any delay that's been reported to us on bitcointalk. I'll be staying in contact with the player above and updating them with information as our teams investigate the issue.
As you can see from our OP on this thread, we've been around for 5 years now and have always looked to put our players first and correct any issues as soon as possible when they are reported. I can understand that you might be hesitant to promote a service when seeing a report of delays, and I hope we can earn your trust over time with our responses to any issues raised.
Thanks very much, have a great day!
Ronnie @ Cloudbet
As you can see from our OP on this thread, we've been around for 5 years now and have always looked to put our players first and correct any issues as soon as possible when they are reported. I can understand that you might be hesitant to promote a service when seeing a report of delays, and I hope we can earn your trust over time with our responses to any issues raised.
Thanks very much, have a great day!
Ronnie @ Cloudbet
November 14, 2018, 05:21:49 AM
@viotiov - Thanks for getting in touch, and sorry to hear your withdrawal has been delayed. I've sent a message to our payments teams with your details and will let you know their response asap.
Thanks,
Ronnie @ Cloudbet
Thanks,
Ronnie @ Cloudbet
We were contacted by you to promote your site on our website/wall/crypto sites, we do apologize but if users experience withdrawal issues we cannot send our users to your site. Please sort out the mess first and then let us know when you're ready.
We will inform your contact about this as of today, thanks.
November 14, 2018, 04:29:43 AM
@viotiov - Thanks for getting in touch, and sorry to hear your withdrawal has been delayed. I've sent a message to our payments teams with your details and will let you know their response asap.
Thanks,
Ronnie @ Cloudbet
Thanks,
Ronnie @ Cloudbet
November 13, 2018, 03:40:01 AM
My withdrawal is delayed. I'm waiting over 72h. My cloudbet account is verified. I have no idea why does it take so long. 72h is too long IMO.I hope cloudbet will process my payment soon.
November 12, 2018, 04:52:05 AM
This is from live support:
Why withdrawal taking so long at this time? Cloudbet is not like that before. What happened?
Quote
Matthew: We strive to process Bitcoin and Bitcoin Cash withdrawals as soon as possible. In most cases, withdrawals are instant, but as a general rule, you should expect this process to take up to 24 hours on weekdays and up to 48 hours on weekends.
Why withdrawal taking so long at this time? Cloudbet is not like that before. What happened?
@BlackMambaPH - Really sorry to hear you have encountered a delay, I've just checked and I can't see any withdrawals from you in the manual queue. Has this been resolved? If not please let me know and I'll chase it for you now.
I did receive a similar report over the weekend so i've already got our payment teams investigating the cause of the delays, I'll report back with any info I'm allowed to share asap.
@4x4et - That seems pretty unlikely considering the fact that we credited players with fork funds to celebrate the last one!
@LTU_btc - Still waiting for an update I'm afraid, but I have been told that this is a high priority investigation for this week, so hopefully I'll have some information for you soon.
Thanks very much,
Ronnie @ Cloudbet
November 11, 2018, 09:33:01 PM
Did anyone experience here about weekend withdrawals that taking 48hrs? This is my 1st time that I withdrew on weekends that take 48hrs before the funds credited to my account.
November 11, 2018, 07:27:55 PM
@LTU_btc - Was it the same leagues as before (European Basketball)? I'll pass on the details to our sportsbook teams for further investigation, I was hoping it had been solved so apologies for the disruption.
Ronnie @ Cloudbet
November 11, 2018, 11:27:07 AM
This is from live support:
Why withdrawal taking so long at this time? Cloudbet is not like that before. What happened?
Quote
Matthew: We strive to process Bitcoin and Bitcoin Cash withdrawals as soon as possible. In most cases, withdrawals are instant, but as a general rule, you should expect this process to take up to 24 hours on weekdays and up to 48 hours on weekends.
Why withdrawal taking so long at this time? Cloudbet is not like that before. What happened?
Probably Bitcoin Cash hard fork
they want to take profits
November 10, 2018, 03:57:54 PM
This is from live support:
Why withdrawal taking so long at this time? Cloudbet is not like that before. What happened?
Quote
Matthew: We strive to process Bitcoin and Bitcoin Cash withdrawals as soon as possible. In most cases, withdrawals are instant, but as a general rule, you should expect this process to take up to 24 hours on weekdays and up to 48 hours on weekends.
Why withdrawal taking so long at this time? Cloudbet is not like that before. What happened?
November 09, 2018, 04:54:58 PM
I love the timeline. The history of Cloudbet is impressive. I like how you guys places the points of reference (ie Ethereum network launch) in the timeline.
Very nice. I also liked the sportsbook. Way to go!
Very nice. I also liked the sportsbook. Way to go!
November 09, 2018, 06:15:32 AM
Morning all!
@brecarv - I just responded to your message on Twitter but i'll post here too just in case, I believe that the overnight grading issues have been solved, but please let me know if this is not the case and I'll chase the issue for you right away.
Thanks,
Ronnie @ Cloudbet
@brecarv - I just responded to your message on Twitter but i'll post here too just in case, I believe that the overnight grading issues have been solved, but please let me know if this is not the case and I'll chase the issue for you right away.
Thanks,
Ronnie @ Cloudbet
Hello Ronnie, thank you for help me with this issue, all is ok now.
November 09, 2018, 03:56:51 AM
Morning all!
@brecarv - I just responded to your message on Twitter but i'll post here too just in case, I believe that the overnight grading issues have been solved, but please let me know if this is not the case and I'll chase the issue for you right away.
Thanks,
Ronnie @ Cloudbet
@brecarv - I just responded to your message on Twitter but i'll post here too just in case, I believe that the overnight grading issues have been solved, but please let me know if this is not the case and I'll chase the issue for you right away.
Thanks,
Ronnie @ Cloudbet
November 08, 2018, 03:41:58 PM
Hello @cloudbet, i'm have a problem, today i'm maked two bets on the match FC BATE Borisov v Chelsea FC(Chelsea -0.5 Asian Handicap placed at 0x0, and Chelsea -0.25 Asian Handicap placed at 0x1) and the problem is: The first bet have resolved by the cloudbet at Push, but it's not push, i'm win the bet, and the second problem is because the second bet Chelsea -0.25 have been resolved at Loss, when in reality i'm lost only a half of the stake. Please help me, i'm talked with the live chat but she only tell me to wait.
November 08, 2018, 05:43:36 AM
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November 05, 2018, 05:24:48 AM
@LTU_btc - Was it the same leagues as before (European Basketball)? I'll pass on the details to our sportsbook teams for further investigation, I was hoping it had been solved so apologies for the disruption.
Ronnie @ Cloudbet
November 05, 2018, 04:35:44 AM
Morning all,
Hope you all had a great weekend!
@borgiatrade - Sorry for the delay, I believe we have been in contact on Twitter already and the funds have been paid, but please let me know if this is not the case and I'll chase the problem for you.
@LTU_btc - Was it the same leagues as before (European Basketball)? I'll pass on the details to our sportsbook teams for further investigation, I was hoping it had been solved so apologies for the disruption.
Thanks,
Ronnie @ Cloudbet
Hope you all had a great weekend!
@borgiatrade - Sorry for the delay, I believe we have been in contact on Twitter already and the funds have been paid, but please let me know if this is not the case and I'll chase the problem for you.
@LTU_btc - Was it the same leagues as before (European Basketball)? I'll pass on the details to our sportsbook teams for further investigation, I was hoping it had been solved so apologies for the disruption.
Thanks,
Ronnie @ Cloudbet
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