Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 131.

Cloudbet

legendary

Activity: 2338

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Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: mOgliE on December 14, 2018, 06:52:37 AM

Quote from: KingZee on December 14, 2018, 05:54:55 AM

I guess that is pretty messed up especially since you were one of the people who got the free spins as well..
But I have to say that Cloudbets terms of service are armed to the teeth... I already blew all my 0.04btc bonus yesterday..

If they dont let you have your withdrawal without wagering it, may I suggest betting on Manchester City vs Everton game that kicks off tomorrow? Its one of those one-sided games.. You could try sending a PM to their account here rather than onsite

Ok so their online support answered me.

It's a protection against potential abuse but I can withdraw the 157mBTC just by asking it and they'll send a mail confirmation. It seems it's a security measure though I don't understand its purpose, but htey didn't just stole it xD

I was a bit afraid at first. But that means I'll bet whatever I want and only after I'll see if I've bet enough to make a withdrawal or if I need to ask a manual withdrawal.

Ty for the tip though Cheesy

@m0gliE - Apologies for the slow response, I spend so much time jumping around different threads on here that I sometimes forget to check the main one Tongue

Every bookie i'm aware of will restrict withdrawals when a deposit has been made without any activity. This is to comply with AML (anti-money laundering) laws as there is potential for someone dodgy to deposit 'dirty' money then withdraw 'clean' money if there was no rules in place.

Bonus funds are a bit different. These are kept separately to your account balance, and require a rollover to withdraw (which should be displayed in your account under the bonus balance).

@KingZee - Thanks for being so helpful with information in our thread!

Always nice to see the community helping each other out!

I've got to agree with you about the City v Everton game, I think Guardiola is going to be pissed about that loss last week against Chelsea and has probably been on his players' backs this week to bounce back with a solid win. I left this game out of the Super 6 predictor this week because I thought it would be too one sided. The only bright side for the toffees that i can see is that Silva and De Bruyne are out injured.

Thanks, and have a great day!

Ronnie @ Cloudbet

KingZee

sr. member

Activity: 938

Merit: 452

Check your coin privilege

Quote from: mOgliE on December 14, 2018, 06:52:37 AM

Ok so their online support answered me.

It's a protection against potential abuse but I can withdraw the 157mBTC just by asking it and they'll send a mail confirmation. It seems it's a security measure though I don't understand its purpose, but htey didn't just stole it xD

I was a bit afraid at first. But that means I'll bet whatever I want and only after I'll see if I've bet enough to make a withdrawal or if I need to ask a manual withdrawal.

Ty for the tip though Cheesy

Hey I'm happy for you dude!

I was going to deposit yesterday too but after I lost all my bonus balance I thought I maybe shouldn't, since it's all good I might give it a shot later on.

If you decide to bet on that City game good luck! (Even though there's no luck involved here imo Grin

) and Merry Christmas to you!

mOgliE

legendary

Activity: 1344

Merit: 1251

Quote from: KingZee on December 14, 2018, 05:54:55 AM

I guess that is pretty messed up especially since you were one of the people who got the free spins as well..
But I have to say that Cloudbets terms of service are armed to the teeth... I already blew all my 0.04btc bonus yesterday..

If they dont let you have your withdrawal without wagering it, may I suggest betting on Manchester City vs Everton game that kicks off tomorrow? Its one of those one-sided games.. You could try sending a PM to their account here rather than onsite

Ok so their online support answered me.

It's a protection against potential abuse but I can withdraw the 157mBTC just by asking it and they'll send a mail confirmation. It seems it's a security measure though I don't understand its purpose, but htey didn't just stole it xD

I was a bit afraid at first. But that means I'll bet whatever I want and only after I'll see if I've bet enough to make a withdrawal or if I need to ask a manual withdrawal.

Ty for the tip though Cheesy

KingZee

sr. member

Activity: 938

Merit: 452

Check your coin privilege

Quote from: mOgliE on December 13, 2018, 06:01:37 PM

Hey!

I got a problem. I made a deposit of 157 mBTC cause I didn't know exactly what I wanted to play with, and when checking I see that "I can't make a withdrawal without playing through 100% of my balance".

Wtf? So I actually lost my 157 mBTC unless I bet them all?
Did I misunderstood something? That seems like pure theft to me!

I guess that is pretty messed up especially since you were one of the people who got the free spins as well..
But I have to say that Cloudbets terms of service are armed to the teeth... I already blew all my 0.04btc bonus yesterday..

If they dont let you have your withdrawal without wagering it, may I suggest betting on Manchester City vs Everton game that kicks off tomorrow? Its one of those one-sided games.. You could try sending a PM to their account here rather than onsite

mOgliE

legendary

Activity: 1344

Merit: 1251

Hey!

I got a problem. I made a deposit of 157 mBTC cause I didn't know exactly what I wanted to play with, and when checking I see that "I can't make a withdrawal without playing through 100% of my balance".

Wtf? So I actually lost my 157 mBTC unless I bet them all?
Did I misunderstood something? That seems like pure theft to me!

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: TopTort777 on December 12, 2018, 08:32:45 AM

Do I understand correctly, if I have BTC0.0180 in active bonus and it is said "Playthrough BTC0.3600" with a bar under it, I need to make a total winning of 0.36 BTC (playing with that bonus BTC) to be able to withdraw ?

Or the second option is to make a 0,001 BTC deposit ?

@TopTort777 - Sorry for the delayed response, I wanted to speak to one of our casino team to make sure I was sure on the details.

You are correct that you will need to play up to 0.36 from the 0.0180 in bonus funds to enable withdrawals. The easiest way to do this is with slots, followed closely behind by our table games and live casino.

The page I linked you to for information is slightly unclear on the exact process, so I'm going to be drafting up a new explanation that should be more clear on the steps to take to claim bonus funds. Thanks again for bringing this to my attention, the changes should help us to be more transparent with our bonus mechanics in future.

Thanks,

Ronnie @ Cloudbet

TopTort777

legendary

Activity: 2534

Merit: 1501

Quote from: Cloudbet on December 12, 2018, 05:35:26 AM

The bonus BTC from free spins has a rollover requirement before withdrawal. You can find the details here (Bonus info starts at 6.1) but let me know if you have any further questions and I'll do my best to answer.

Thanks,

Ronnie @ Cloudbet

Hello Ronnie,

Do I understand correctly, if I have BTC0.0180 in active bonus and it is said "Playthrough BTC0.3600" with a bar under it, I need to make a total winning of 0.36 BTC (playing with that bonus BTC) to be able to withdraw ?

Or the second option is to make a 0,001 BTC deposit ?

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Morning all!

How are we all doing in this bear market? It's been pretty interesting discussing crypto both internally and with our players, some are talking about 'selling up before the bottom' while others were treating it like a discount sale and buying up as much as possible! What's your strategy?

@TopTort777 - Congrats on the win! Grin

The bonus BTC from free spins has a rollover requirement before withdrawal. You can find the details here (Bonus info starts at 6.1) but let me know if you have any further questions and I'll do my best to answer.

Thanks,

Ronnie @ Cloudbet

TopTort777

legendary

Activity: 2534

Merit: 1501

Hello Cloudbet.

Can you please explain what is "Active bonus" ?
I have won free spins in Soccer Predictor Competition and used them. Now I have some BTC on my balance as a "bonus". How can I withdraw them or they are like "free play" money ?

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Morning all!

With the festive season in full swing, we've got a sack full of competitions and promotions ready for you!

I've bribed our blog team with enough chocolate to ensure they covered all our Super 6 matches in this week's soccer picks, and our experts have broken down the strategic match ups, key players, and team form. Definitely worth a read before making your predictions this week!

You can post your predictions for this week's games in our Super 6 Predictor competition thread here - there's weekly Free Spin and bitcoin prizes up for grabs, as well as a Ledger Blue and 0.03 BTC available for the overall winners!

The fifth round of our Sponsored Raffle with krogothmanhattan is now open! Entry is free and there's a Denarium Collectible Bitcoin up for grabs - it even comes pre-loaded with 0.0015 BTC! Sign up now while there's still spaces left for this week's draw!

And lastly...

Don't forget to login and check your Cloudbet Advent Calendar for daily bonuses throughout the festive season!

Thanks, and have a good day!

Ronnie @ Cloudbet

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: LTU_btc on December 05, 2018, 09:15:07 AM

@Cloudbet, I'm again here to talk about missing lines from various events and league. Today I visited your website and wanted to bet on some basketball matches. I noticed that number of available leagues and matches to bet increased (probably I saw full list of events). I tried to bet on one match, but I got error "your bet wasn't placed". I tried to reload page and most of these leagues and matches disappeared. Now only few leagues is available (NBA, NCAA, Euroleague, Euroleague women, Australia, Finland, Brazil, Denmark and Italy leagues).

@LTU_btc - I'm really sorry about this, there's a few people reporting a similar issue (@Angryone) but the last update I received on the investigation was that our teams were having difficulty replicating the problem while testing, despite me passing on the details and reports from the affected accounts.

I'll send a message now asking for an update and let you know any info I receive on the issue.

Thanks,

Ronnie @ Cloudbet

LTU_btc

legendary

Activity: 3262

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Slava Ukraini!

@Cloudbet, I'm again here to talk about missing lines from various events and league. Today I visited your website and wanted to bet on some basketball matches. I noticed that number of available leagues and matches to bet increased (probably I saw full list of events). I tried to bet on one match, but I got error "your bet wasn't placed". I tried to reload page and most of these leagues and matches disappeared. Now only few leagues is available (NBA, NCAA, Euroleague, Euroleague women, Australia, Finland, Brazil, Denmark and Italy leagues).

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Don't forget to login and check your Cloudbet Advent Calendar
for daily bonuses throughout the festive season!

4x4et

sr. member

Activity: 714

Merit: 254

Fraudbet died? Sad

OMG we killed it!

RIP scammers

marlboroza

legendary

Activity: 1932

Merit: 2273

Quote from: Cloudbet on November 29, 2018, 04:11:58 AM

Quote

Have winners from next threads went trough KYC procedure:

Not as a result of winning any of the competitions I'm running, although since I don't know the account details of everyone posting in our competition threads its possible some have been asked for KYC over their time at Cloudbet.

Quote

If not why not?

Because we don't 'selectively' enforce KYC. Usually there is a good reason for the request, such as when a player is suspected of using a VPN to bypass territory restrictions (as in this case).

Yes you do.

"Usually there is a good reason" is nonsense, according to Montenegro's laws and Montenegro's AML policy http://www.aspn.gov.me/rubrike/zakonska-regulativa/112715/Zakon-o-sprjecavanju-pranja-novca-i-finansiranja-terorizma.html you are obligated to perform KYC test to every single player.

Quote from: marlboroza on September 21, 2018, 01:56:36 PM

I am having difficulty to find your license, neither I can find that E Gambling Montenegro has Montenegro's concession and approval to organize and operate games of chance in Montenegro.

Quote

If you have any questions, please contact our dedicated support team

So where should I look? Here http://www.gov.me/naslovna ? Here http://www.gov.me/pretraga/174352/Azurirani-podaci-o-priredivacima-za-14-09-2018.html ? Here https://e-gambling.me/ ? Here https://e-gambling.com/ ?

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

@Marlboroza -

Quote

Why Cloudbet allowed player to register account?

Nothing was 'allowed', the player used a VPN to bypass the territory restrictions in place.

Quote

When did cloudbet cancel bets, before, during or after match? Can you provide us proofs of your claim?
Why did cloudbet accepted bet if first place? You can't cancel something what is already accepted and payed. Period.

Bets were cancelled before the matches. The bets were accepted because the player was using a VPN to bypass the territory restrictions in places, as above.

Quote

Have winners from next threads went trough KYC procedure:

Not as a result of winning any of the competitions I'm running, although since I don't know the account details of everyone posting in our competition threads its possible some have been asked for KYC over their time at Cloudbet.

Quote

If not why not?

Because we don't 'selectively' enforce KYC. Usually there is a good reason for the request, such as when a player is suspected of using a VPN to bypass territory restrictions (as in this case).

Quote

Have you asked your support about license and your license provider E gambling Montenegro yet?

Our license information can be found on our website, as I've stated before.

Thanks,

Ronnie @ Cloudbet

marlboroza

legendary

Activity: 1932

Merit: 2273

Selectively enforcing KYC again?

@cloudbet_victim can you show us some proofs that your bet wasn't canceled? Screenshot would be fine.

Quote from: Cloudbet on November 28, 2018, 10:02:18 AM

@Cloudbet_victim - Players are unable to create accounts from IP addresses that originate from territories we are restricted in - UK, USA, HK, and Singapore.

Why Cloudbet allowed player to register account?

Quote from: Cloudbet on November 28, 2018, 10:02:18 AM

Your bets were cancelled because we are unable to allow players to bet from those locations.

When did cloudbet cancel bets, before, during or after match? Can you provide us proofs of your claim?
Why did cloudbet accepted bet if first place? You can't cancel something what is already accepted and payed. Period.

Have winners from next threads went trough KYC procedure:

Cloudbet's Super 6 Soccer Predictor Competition - Free Entry - Win BTC!
Win Bitcoin for reviewing fiat money with Cloudbet!
Cloudbet’s 5th Birthday Crypto Meme Contest - Free Entry - 0.75 BTC Pool!

If not why not?

Have you asked your support about license and your license provider E gambling Montenegro yet?

4x4et

sr. member

Activity: 714

Merit: 254

Since Ive been visting this topic more frequently there have been only problems with Cloudbet and withdrawals.

This is like 20th case - just now sums got bigger.

Only a fool would call this situation accidental.

They make life miserable to all winning players, it's very clear. That is a definition of being shady or scammy.

Cloudbet_victim

copper member

Activity: 14

Merit: 0

Quote from: Cloudbet on November 28, 2018, 10:02:18 AM

@Cloudbet_victim - Players are unable to create accounts from IP addresses that originate from territories we are restricted in - UK, USA, HK, and Singapore.

The territory restrictions are also clearly stated in our T&Cs.

Your bets were cancelled because we are unable to allow players to bet from those locations.

Your initial deposit has been refunded and your account closed, and as such there is no further action to be taken in this situation.

Thanks,

Ronnie @ Cloudbet

RIDICULOUS NO WONDER CLOUDBET is being defined as Grade E house !

I was not betting from HK ! that's my point. Also, I don't even hold a HK passport. Are you saying that my fault is just to provide you an address proof in HK? Come on, everyone on earth could easily have more than 3 correspondence address. You are deleting bets which took place 10 days before you even received the docs !

You just simply closed the case like that confiscating me 4BTC from the winnings. That's fxcking telling all of us what a shady bookie CLOUDBET is !

game-protect

hero member

Activity: 1344

Merit: 507

Quote from: Cloudbet on November 28, 2018, 10:02:18 AM

@Cloudbet_victim - Your bets were cancelled because we are unable to allow players to bet from those locations.

Based on what laws or circumstances are you unable to allow players to bet from those locations?

Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 131. (Read 466288 times)