Topic: COINS.GAME | THE MOST REWARDING CRYPTO CASINO | SPORTSBOOK &amp; CASINO - page 3. (Read 8749 times)

Quote from: dimonstration on May 13, 2024, 10:05:20 AM

I’m surprised to now that they have open scam accusation here after reading their PM on telegram about my feedback. They become silent when I brought up the Bitcointalk subject that needs support attention so I guess they are not interested anymore to deal with issue here.

The whole situation is bizarre if you ask me. They effectively advertised their site within this forum for several months and I was one of the members who helped them in this area through their signature campaign.

Why the heck did they even bother with all of this if they didn't care about their reputation within this forum in the first place? Sudden management change could be the answer.

Well, promote to get customers and then scam when the time is convenient, that's the reason to promote here.
It's not the first time this is happening and certainly not the last time unfortunately!

Maybe they will settle the stuff, other places also were able to clean up their bad reputation. But most of the times that doesn't happen.

Once a bad reputation is painted it's definitely hard to unpaint it and that's why any casino conducting their business should always manage it well and make sure to settle every issues around it, I can remember when bc.game one of the forum big casino too was having similar issues in respect to responding to customers complaint surrounding their business but they came back and actually rectified all issues and made their casino strong.

dimonstration

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Quote from: TravelMug on May 18, 2024, 04:46:16 AM

Quote from: dimonstration on May 13, 2024, 10:05:20 AM

I’m surprised to now that they have open scam accusation here after reading their PM on telegram about my feedback. They become silent when I brought up the Bitcointalk subject that needs support attention so I guess they are not interested anymore to deal with issue here.

The whole situation is bizarre if you ask me. They effectively advertised their site within this forum for several months and I was one of the members who helped them in this area through their signature campaign.

Why the heck did they even bother with all of this if they didn't care about their reputation within this forum in the first place? Sudden management change could be the answer.

That's one thing though, we really don't know if a casino is going to be a good one even if they have a very successful signature campaign here that ran for months. And then suddenly they stop without notice and then we see scam accusations against them popping up and it seems they are not going to address it. And we felt sorry for this kind of happening's here, I mean like what you said you are part of them before and hearing this? someone you think that the effort you done in promoting them has been dismissed. And for them, they work very hard as well to gain reputation and they ruined it when they are not responding to any message and become inactive because of reasons only known to them. And with that, they are going to lose customers here in our community.

As a regular player of this casino. I personally don’t encounter any problem playing on this casino. I just decided to stop playing here after multiple scam accusation that is not resolved properly and also the support stop visiting in the forum anymore which means playing on this casino will pure trust with the casino since our voice hear will not be heard.

I still play on very occasional cases but using normal size bankroll that I can afford to lose even if they hold it. I believe playing on this casino needs to be done with caution since there’s a lot of unanswered issue but personally I don’t have issue with them so far since my personal manager supports me properly most of the time.

Big shoutout to @mariasupport.

Baofeng

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Quote from: iv4n on May 18, 2024, 08:26:12 AM

Quote from: ultrloa on May 18, 2024, 02:05:24 AM

Quote from: Smack That Ace on May 17, 2024, 01:40:40 PM

Quote from: ultrloa on May 18, 2024, 02:05:24 AM

...
it's been clear for a long time that coins.game is done with the forum and there's little chance we will see them again...

It would be foolish to jump to a conclusion based on only one side. We have not heard anything from the other side.
...

...
Well that's right its hard to jump on certain conclusion while we didn't here on both sides yet. So maybe its best to wait for certain things based on what they have been discussed...

The thing is that Coins.game doesn't respond to complaints anywhere...so the chances are very slim that we will hear their side of the story. They don't respond to complaints on review sites either.

Complaints and accusations are not the problem, every casino faces those things. The problem is that coins.game management decided, for some reason, to go silent rather than respond to the allegations. They could show that they are interested in finding solutions when a player encounters a problem and that they are present (the support is doing their job) and ready to communicate. But there was nothing of that, only silence... they could have shown themselves much better, after all, these accusations they have are not for very big money for the casino (at least according to some of my calculations). The bottom line, they could have handled this better.

It could be, but with the way they handled the situation here or outside this community seems to be that they are no longer interested. So it might take a hit on their platform of gamblers will find out about this allege scams that they have pulled.

So I guess there's nothing that we can do as a community but not to trust their gambling platform.

And we could have blacklisted them totally as we don't want to be the next victim.

iv4n

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Quote from: Smack That Ace on May 17, 2024, 01:40:40 PM

Quote from: Smack That Ace on May 17, 2024, 01:40:40 PM

...
it's been clear for a long time that coins.game is done with the forum and there's little chance we will see them again...

It would be foolish to jump to a conclusion based on only one side. We have not heard anything from the other side.
...

...
Well that's right its hard to jump on certain conclusion while we didn't here on both sides yet. So maybe its best to wait for certain things based on what they have been discussed...

The thing is that Coins.game doesn't respond to complaints anywhere...so the chances are very slim that we will hear their side of the story. They don't respond to complaints on review sites either.

Complaints and accusations are not the problem, every casino faces those things. The problem is that coins.game management decided, for some reason, to go silent rather than respond to the allegations. They could show that they are interested in finding solutions when a player encounters a problem and that they are present (the support is doing their job) and ready to communicate. But there was nothing of that, only silence... they could have shown themselves much better, after all, these accusations they have are not for very big money for the casino (at least according to some of my calculations). The bottom line, they could have handled this better.

AbuBhakar

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It would be foolish to jump to a conclusion based on only one side. We have not heard anything from the other side.

This is actually my intention on why I suggested to file an official scam accusation so that all the proof will be verified properly instead of posting on this thread without any proof or proper narrative about the scam.

Waiting for 14days is useless because his account was already closed. Having a KYC approval doesn’t close your account which means you should still access the casino. Coins.game action already shows that OP violated their ToS for some reason and they already give verdict by closing the user account.

TravelMug

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Quote from: dimonstration on May 13, 2024, 10:05:20 AM

I’m surprised to now that they have open scam accusation here after reading their PM on telegram about my feedback. They become silent when I brought up the Bitcointalk subject that needs support attention so I guess they are not interested anymore to deal with issue here.

The whole situation is bizarre if you ask me. They effectively advertised their site within this forum for several months and I was one of the members who helped them in this area through their signature campaign.

Why the heck did they even bother with all of this if they didn't care about their reputation within this forum in the first place? Sudden management change could be the answer.

That's one thing though, we really don't know if a casino is going to be a good one even if they have a very successful signature campaign here that ran for months. And then suddenly they stop without notice and then we see scam accusations against them popping up and it seems they are not going to address it. And we felt sorry for this kind of happening's here, I mean like what you said you are part of them before and hearing this? someone you think that the effort you done in promoting them has been dismissed. And for them, they work very hard as well to gain reputation and they ruined it when they are not responding to any message and become inactive because of reasons only known to them. And with that, they are going to lose customers here in our community.

ultrloa

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Quote from: Smack That Ace on May 17, 2024, 01:40:40 PM

Quote from: AbuBhakar on May 17, 2024, 11:26:29 AM

Quote from: AbuBhakar on May 17, 2024, 11:26:29 AM

Avoid coins.game. They've just asked for KYC after I submitted a wd request and then when I submitted my KYC they said they would take 14 working days to process. Lo and behold, they have closed my account and stolen all my funds - over 8k.

Please provide a detailed narrative of this accusation on this board https://bitcointalk.org/index.php?board=83.0 to make this report official and help forum users aware about your issue against this casino.
This casino receives a lot of complaints without any response from the casino representatives. A case like yours with valid proof will help the DT to provide necessary feedback against this casino reputation here in the forum.
You can use this thread https://bitcointalksearch.org/topic/scam-report-format-use-it-to-make-scam-reports-properly-260073 as guidline on how to create a scam accusation thread against this casino.

If he already came to the forum, he could probably make a thread in the scam accusation section, with all the evidence. I doubt it will help him, it's been clear for a long time that coins.game is done with the forum and there's little chance we will see them again, but it can help other players (mostly new) by warning them about the shady behavior of this casino.
Lots of complaints about the coins.game casino, both here on the forum and review sites. I didn't notice that even one complaint was resolved positively, they don't seem to care about all those complaints and are just waiting for us all to forget them.

I don’t argue to your opinion because it’s correct and I knew this fact. My suggestion is to have an official evidence to tag this casino as scammer through multiple scam accusation with proof since the casino representative account is still doesn’t have any negative feedback from the DT despite multiple scam accusations against this casino.

Having a scam accusation thread can be use as reference for the negative tag and possibly flag due to the damage done to the players. This will serve as warning to players that will visit this thread.

It would be foolish to jump to a conclusion based on only one side. We have not heard anything from the other side.

What I would say is to present a record of what the victim has said in support. And I would like to ask the victim that you have been asked to wait 14 working days, have those 14 days already expired? If not, you should wait 14 days to see if they respond to you.

The amount he has withdrawn is really a huge amount, most of the casinos will want to investigate such huge amount withdrawals and ask for KYC verification, it is normal. You wait 14 days and bring up the conversation with support. I sincerely wish your problem is solved and you get rid of the damage.

Regards

Duke

Well that's right its hard to jump on certain conclusion while we didn't here on both sides yet. So maybe its best to wait for certain things based on what they have been discussed. If 14 days has been passed already which the victim could verify and nothing happens yet then maybe by that time its proper to post a scam accusation against them. But since this case is already been publicized I guess a lot of people is now watching to see what's going on in this case since if Coins.game will decide to scam the victim then I guess this will be the end of their business here since for sure no one will trust them anymore.

I also do hope to get a proper solution on the victim issue and get what he deserve to got. It will be so bad if we see them runaway just because of this case since that means they are not really doing a good business and hard to trust with more larger amounts.

Smack That Ace

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Free Free Palestine

Avoid coins.game. They've just asked for KYC after I submitted a wd request and then when I submitted my KYC they said they would take 14 working days to process. Lo and behold, they have closed my account and stolen all my funds - over 8k.

Please provide a detailed narrative of this accusation on this board https://bitcointalk.org/index.php?board=83.0 to make this report official and help forum users aware about your issue against this casino.
This casino receives a lot of complaints without any response from the casino representatives. A case like yours with valid proof will help the DT to provide necessary feedback against this casino reputation here in the forum.
You can use this thread https://bitcointalksearch.org/topic/scam-report-format-use-it-to-make-scam-reports-properly-260073 as guidline on how to create a scam accusation thread against this casino.

If he already came to the forum, he could probably make a thread in the scam accusation section, with all the evidence. I doubt it will help him, it's been clear for a long time that coins.game is done with the forum and there's little chance we will see them again, but it can help other players (mostly new) by warning them about the shady behavior of this casino.
Lots of complaints about the coins.game casino, both here on the forum and review sites. I didn't notice that even one complaint was resolved positively, they don't seem to care about all those complaints and are just waiting for us all to forget them.

I don’t argue to your opinion because it’s correct and I knew this fact. My suggestion is to have an official evidence to tag this casino as scammer through multiple scam accusation with proof since the casino representative account is still doesn’t have any negative feedback from the DT despite multiple scam accusations against this casino.

Having a scam accusation thread can be use as reference for the negative tag and possibly flag due to the damage done to the players. This will serve as warning to players that will visit this thread.

It would be foolish to jump to a conclusion based on only one side. We have not heard anything from the other side.

What I would say is to present a record of what the victim has said in support. And I would like to ask the victim that you have been asked to wait 14 working days, have those 14 days already expired? If not, you should wait 14 days to see if they respond to you.

The amount he has withdrawn is really a huge amount, most of the casinos will want to investigate such huge amount withdrawals and ask for KYC verification, it is normal. You wait 14 days and bring up the conversation with support. I sincerely wish your problem is solved and you get rid of the damage.

Regards

Duke

AbuBhakar

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Activity: 1120

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🇵🇭

Avoid coins.game. They've just asked for KYC after I submitted a wd request and then when I submitted my KYC they said they would take 14 working days to process. Lo and behold, they have closed my account and stolen all my funds - over 8k.

Please provide a detailed narrative of this accusation on this board https://bitcointalk.org/index.php?board=83.0 to make this report official and help forum users aware about your issue against this casino.

This casino receives a lot of complaints without any response from the casino representatives. A case like yours with valid proof will help the DT to provide necessary feedback against this casino reputation here in the forum.

You can use this thread https://bitcointalksearch.org/topic/scam-report-format-use-it-to-make-scam-reports-properly-260073 as guidline on how to create a scam accusation thread against this casino.

If he already came to the forum, he could probably make a thread in the scam accusation section, with all the evidence. I doubt it will help him, it's been clear for a long time that coins.game is done with the forum and there's little chance we will see them again, but it can help other players (mostly new) by warning them about the shady behavior of this casino.

Lots of complaints about the coins.game casino, both here on the forum and review sites. I didn't notice that even one complaint was resolved positively, they don't seem to care about all those complaints and are just waiting for us all to forget them.

I don’t argue to your opinion because it’s correct and I knew this fact. My suggestion is to have an official evidence to tag this casino as scammer through multiple scam accusation with proof since the casino representative account is still doesn’t have any negative feedback from the DT despite multiple scam accusations against this casino.

Having a scam accusation thread can be use as reference for the negative tag and possibly flag due to the damage done to the players. This will serve as warning to players that will visit this thread.

iv4n

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Activity: 3346

Merit: 1191

Avoid coins.game. They've just asked for KYC after I submitted a wd request and then when I submitted my KYC they said they would take 14 working days to process. Lo and behold, they have closed my account and stolen all my funds - over 8k.

Please provide a detailed narrative of this accusation on this board https://bitcointalk.org/index.php?board=83.0 to make this report official and help forum users aware about your issue against this casino.

This casino receives a lot of complaints without any response from the casino representatives. A case like yours with valid proof will help the DT to provide necessary feedback against this casino reputation here in the forum.

You can use this thread https://bitcointalksearch.org/topic/scam-report-format-use-it-to-make-scam-reports-properly-260073 as guidline on how to create a scam accusation thread against this casino.

If he already came to the forum, he could probably make a thread in the scam accusation section, with all the evidence. I doubt it will help him, it's been clear for a long time that coins.game is done with the forum and there's little chance we will see them again, but it can help other players (mostly new) by warning them about the shady behavior of this casino.

Lots of complaints about the coins.game casino, both here on the forum and review sites. I didn't notice that even one complaint was resolved positively, they don't seem to care about all those complaints and are just waiting for us all to forget them.

AbuBhakar

hero member

Activity: 1120

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🇵🇭

Quote from: AHOYBRAUSE on May 17, 2024, 01:09:58 AM

Avoid coins.game. They've just asked for KYC after I submitted a wd request and then when I submitted my KYC they said they would take 14 working days to process. Lo and behold, they have closed my account and stolen all my funds - over 8k.

Please provide a detailed narrative of this accusation on this board https://bitcointalk.org/index.php?board=83.0 to make this report official and help forum users aware about your issue against this casino.

This casino receives a lot of complaints without any response from the casino representatives. A case like yours with valid proof will help the DT to provide necessary feedback against this casino reputation here in the forum.

You can use this thread https://bitcointalksearch.org/topic/scam-report-format-use-it-to-make-scam-reports-properly-260073 as guidline on how to create a scam accusation thread against this casino.

Questat

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Quote from: dimonstration on May 13, 2024, 10:05:20 AM

I’m surprised to now that they have open scam accusation here after reading their PM on telegram about my feedback. They become silent when I brought up the Bitcointalk subject that needs support attention so I guess they are not interested anymore to deal with issue here.

The whole situation is bizarre if you ask me. They effectively advertised their site within this forum for several months and I was one of the members who helped them in this area through their signature campaign.

Why the heck did they even bother with all of this if they didn't care about their reputation within this forum in the first place? Sudden management change could be the answer.

Well, promote to get customers and then scam when the time is convenient, that's the reason to promote here.
It's not the first time this is happening and certainly not the last time unfortunately!

Maybe they will settle the stuff, other places also were able to clean up their bad reputation. But most of the times that doesn't happen.

They are wasting their time and money here if they'll not come back. yes, they were able to market their casino when they were actively promoting in the forum, but that reputation they gain will slowly diminished as scam accusations may file up and will remain unresponded. It's their business, they know how to handle it right, but they have to understand that the crypto gambling industry is very competitive, new ones will come and provides better services will potentially outperformed the old ones.

Bitinity

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Quote from: dimonstration on May 13, 2024, 10:05:20 AM

I’m surprised to now that they have open scam accusation here after reading their PM on telegram about my feedback. They become silent when I brought up the Bitcointalk subject that needs support attention so I guess they are not interested anymore to deal with issue here.

Can we say that they will never came back to bitcointalk and ignore all the current scam accusation as well as ignore possible future complaints in this forum? Not a professional services obviously, they started here good but they stopped it really bad if they dont want to come back and resolving all the issues. As you have your own personal VIP manager in this casino, will you continue playing here or you will continue until you experience an issue?

AHOYBRAUSE

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