Cryptopia Cryptocurrency Platform Services and Development - page 7.

condoras

legendary

Activity: 3038

Merit: 1104

This is what I do. I drink and I know things.

Quote from: Lafu on October 28, 2021, 03:22:36 PM

Quote from: condoras on October 26, 2021, 11:22:50 AM

Ok, let's give it a shot. I send you a PM regarding my info there and see what you can do.

Let me know when (and if) you will have any response/ updates about it and thank you that you offered me your help. Appreciated. Cool

No problem condoras and thanks for the PMs , glad when i can help to get Users registered and that they have the chance to get there stuff back.
You should be normal good now and you should be have a reply from the Support , hope all is sorted now and you are good .
Let me know and if you have any questions feel free to send me a PM again.

Indeed your intervention was more than helpful, was probably decisive. Everything goes superbly fast, their Support was perfect and in no time I passed the registration phase. So now I'm on the train to the next phase (with my reference number) thanks to you. What can I say man, thank you for your help I'm in debt!🙇‍♂️🙇‍♂️🙇‍♂️

Lafu

legendary

Activity: 3136

Merit: 3213

Quote from: condoras on October 26, 2021, 11:22:50 AM

Ok, let's give it a shot. I send you a PM regarding my info there and see what you can do.

Let me know when (and if) you will have any response/ updates about it and thank you that you offered me your help. Appreciated. Cool

No problem condoras and thanks for the PMs , glad when i can help to get Users registered and that they have the chance to get there stuff back.
You should be normal good now and you should be have a reply from the Support , hope all is sorted now and you are good .
Let me know and if you have any questions feel free to send me a PM again.

condoras

legendary

Activity: 3038

Merit: 1104

This is what I do. I drink and I know things.

Quote from: Lafu on October 25, 2021, 01:23:03 PM

Quote from: condoras on October 25, 2021, 04:45:29 AM

It will be better to give me their e-mail if you have it, so I can send them about my case and see.

You have to write at the Support here https://cryptopia.zendesk.com/ , you have to register there and then login and write to the support.
Thats the only way to get in touch with them , you can also write me a PM with your username and registered email adress from Cryptopia .
And i try to forward it to the support if you want and maybe i can you help you that you get registered , thats the only thing i can offer you .

Ok, let's give it a shot. I send you a PM regarding my info there and see what you can do.

Let me know when (and if) you will have any response/ updates about it and thank you that you offered me your help. Appreciated. Cool

paramind22

hero member

Activity: 2730

Merit: 552

I passed the first tests and now uploaded my drivers license. The page is hourglassing out.

It's been processing it for about 20 minutes now.

Lafu

legendary

Activity: 3136

Merit: 3213

Quote from: condoras on October 25, 2021, 04:45:29 AM

It will be better to give me their e-mail if you have it, so I can send them about my case and see.

You have to write at the Support here https://cryptopia.zendesk.com/ , you have to register there and then login and write to the support.
Thats the only way to get in touch with them , you can also write me a PM with your username and registered email adress from Cryptopia .
And i try to forward it to the support if you want and maybe i can you help you that you get registered , thats the only thing i can offer you .

condoras

legendary

Activity: 3038

Merit: 1104

This is what I do. I drink and I know things.

Quote from: Lafu on October 23, 2021, 02:50:33 PM

Its not easy if you not have done screenshots of your balance once , maybe you have some kind of old emails that you got from cryptopia when you have done a transactionto your wallet,
or somewhere else you know sended coins , feel free to pm your Username or write it here if you want and i look what i can do for you that you get registered on the claims portal if you havnt for now.
Also the support can help you maybe also , but they busy as hell with all that Users .

I try my best but unfortunately, I didn't take any screenshots (why do that?) and any e-mail that I kept doesn't refer to transactions. Still, I register to claims portal, I receive a bot mail to complete their verification but is impossible with the things that they ask. My problem is that I don't have any e-mail of them to ask for manual verification (my IP is the same, my e-mail, my username, what coins I hold) since I had funds there. It will be better to give me their e-mail if you have it, so I can send them about my case and see.

Lafu

legendary

Activity: 3136

Merit: 3213

Quote from: condoras on October 23, 2021, 04:23:00 AM

Maybe it's easy for you to remember the exact transactions after all these years but for others like myself, it's not. Neither do I remember the whole amount and which coins I had in exact numbers. You need at least 3 correct matches to different sections to proceed and there is no e-mail to contact them and do this "manually". At least I don't have any but for sure I had funds. So by saying that they really want to give back our money but instead they leave time passing and make things harder, is just a joke.

Its not easy if you not have done screenshots of your balance once , maybe you have some kind of old emails that you got from cryptopia when you have done a transactionto your wallet,
or somewhere else you know sended coins , feel free to pm your Username or write it here if you want and i look what i can do for you that you get registered on the claims portal if you havnt for now.
Also the support can help you maybe also , but they busy as hell with all that Users .

condoras

legendary

Activity: 3038

Merit: 1104

This is what I do. I drink and I know things.

Quote from: Lafu on October 21, 2021, 02:05:12 PM

Quote from: Daltonik on October 19, 2021, 06:37:54 AM

I have one question: how can a person who did not pass KYC before the exchange was hacked confirm his profile, only by email, phone and transactions?

Its just simple , there are questions on Claims Portal with Transactions you did , and they have also the registered email that you got on cryptopia ,
this email is used for sending the registration email for the Claims Portal , also there are Questions what Username and what kind of coins and balances you got there.
Also where are you from is asked and they can see that from there Ips they got back in the days and there are more things that only the owner can know.

Maybe it's easy for you to remember the exact transactions after all these years but for others like myself, it's not. Neither do I remember the whole amount and which coins I had in exact numbers. You need at least 3 correct matches to different sections to proceed and there is no e-mail to contact them and do this "manually". At least I don't have any but for sure I had funds. So by saying that they really want to give back our money but instead they leave time passing and make things harder, is just a joke.

GbitG

sr. member

Activity: 854

Merit: 364

I ❤️Bitcoin

Quote from: fmz89 on October 22, 2021, 08:23:36 AM

Quote from: Blawpaw on October 20, 2021, 12:33:31 PM

I'm starting to initiate my claim but I'm stuck at the 2FA step. I still have it set up from the time the site was still running, however, it is not recognizing it. I have tried to contacts support but, since early July I have no answer at all. Anyone with the same issue?

back in first kyc i'm stuck cannot pass in their wallet but not 2FA, and sending support which is 2,5months without any reply, and try another ticket, and they applogize, and manualy approved my kyc,
this final stage kyc is simpler than before and took couple minutes without any problem. the last thing is court approval then they can send coin to us, looks like we'll got the coin before the bullrun end

I don't think it's all very easy because we have some good number of members, and they need to do some good work for this all even first court approval is also very important which can take some time if this all happens in routine then still we will have to wait for some long time for having our funds back in our wallets.

Liquidators are taking some good fees for this all they will try to take some good time as they also good beneficiary of this all but good thing we all have some good hope of having return of our funds. Few months back I was not sure about this all but now feeling some better and have positive hope.

fmz89

legendary

Activity: 1764

Merit: 1002

Quote from: Blawpaw on October 20, 2021, 12:33:31 PM

I'm starting to initiate my claim but I'm stuck at the 2FA step. I still have it set up from the time the site was still running, however, it is not recognizing it. I have tried to contacts support but, since early July I have no answer at all. Anyone with the same issue?

back in first kyc i'm stuck cannot pass in their wallet but not 2FA, and sending support which is 2,5months without any reply, and try another ticket, and they applogize, and manualy approved my kyc,
this final stage kyc is simpler than before and took couple minutes without any problem. the last thing is court approval then they can send coin to us, looks like we'll got the coin before the bullrun end

Lafu

legendary

Activity: 3136

Merit: 3213

Quote from: Daltonik on October 19, 2021, 06:37:54 AM

I have one question: how can a person who did not pass KYC before the exchange was hacked confirm his profile, only by email, phone and transactions?

Its just simple , there are questions on Claims Portal with Transactions you did , and they have also the registered email that you got on cryptopia ,
this email is used for sending the registration email for the Claims Portal , also there are Questions what Username and what kind of coins and balances you got there.
Also where are you from is asked and they can see that from there Ips they got back in the days and there are more things that only the owner can know.

Quote from: Blawpaw on October 20, 2021, 12:33:31 PM

I'm starting to initiate my claim but I'm stuck at the 2FA step. I still have it set up from the time the site was still running, however, it is not recognizing it. I have tried to contacts support but, since early July I have no answer at all. Anyone with the same issue?

Dont use the 2FA that you got and have on Cryptopia when it was alive , as this 2FA is not anymore active and has nothing to do with the Claims Portal !
You have to set up a new one for the Claims Portal and you have to write to https://cryptopia.zendesk.com/ when you want Support.

Blawpaw

legendary

Activity: 1596

Merit: 1027

I'm starting to initiate my claim but I'm stuck at the 2FA step. I still have it set up from the time the site was still running, however, it is not recognizing it. I have tried to contacts support but, since early July I have no answer at all. Anyone with the same issue?

GbitG

sr. member

Activity: 854

Merit: 364

I ❤️Bitcoin

Quote from: M-BTC on October 19, 2021, 05:20:32 AM

Quote from: Daltonik on October 17, 2021, 09:39:11 AM

Quote from: ovcijisir on October 16, 2021, 03:17:48 PM

Just sending friendly reminder to check your e-mail if you registered a claim for returning of funds.

I got e-mail two days ago, and it is required to
1. Take a photo of ID/Passport or driving licence.
2. Also you need to record yourself on webcam or mobile phone and
3. Take a photo of bank statement or utility bill which shows your current address.

Good luck to all who are in claim process

Thank you for sharing this, I am following this topic since a good friend got into this situation with criptopia, he also already has a registered application, but has not yet received letters with similar requirements.

I didn't receive an email either. I had a verified Cryptopia account so perhaps they're only sending emails to unverified accounts.

Check your spam folder as well because I also received an email from them about KYC even my account was not verified on Cryptopia, but now I have to clear this for my claim. Still it's very long process because I am feeling we have to wait nearly one year for this all as they are doing right now very long time, and now we have emails for KYC.

But still I am hopefully I will be able to have some funds back which I lost here very long ago.

Daltonik

legendary

Activity: 2604

Merit: 1504

Quote from: M-BTC on October 19, 2021, 05:20:32 AM

I didn't receive an email either. I had a verified Cryptopia account so perhaps they're only sending emails to unverified accounts.

Yesterday I talked to my friend who faced this situation with cryptopia, he checked his mail and really confirmed that an email had arrived about the identity verification procedure, but he had an account on the exchange without KYC. I have one question: how can a person who did not pass KYC before the exchange was hacked confirm his profile, only by email, phone and transactions?

M-BTC

full member

Activity: 244

Merit: 232

Digital scarcity is a one-time discovery.

Quote from: Daltonik on October 17, 2021, 09:39:11 AM

Quote from: ovcijisir on October 16, 2021, 03:17:48 PM

Just sending friendly reminder to check your e-mail if you registered a claim for returning of funds.

I got e-mail two days ago, and it is required to
1. Take a photo of ID/Passport or driving licence.
2. Also you need to record yourself on webcam or mobile phone and
3. Take a photo of bank statement or utility bill which shows your current address.

Good luck to all who are in claim process

Thank you for sharing this, I am following this topic since a good friend got into this situation with criptopia, he also already has a registered application, but has not yet received letters with similar requirements.

I didn't receive an email either. I had a verified Cryptopia account so perhaps they're only sending emails to unverified accounts.

Daltonik

legendary

Activity: 2604

Merit: 1504

Quote from: ovcijisir on October 16, 2021, 03:17:48 PM

Just sending friendly reminder to check your e-mail if you registered a claim for returning of funds.

I got e-mail two days ago, and it is required to
1. Take a photo of ID/Passport or driving licence.
2. Also you need to record yourself on webcam or mobile phone and
3. Take a photo of bank statement or utility bill which shows your current address.

Good luck to all who are in claim process

Thank you for sharing this, I am following this topic since a good friend got into this situation with criptopia, he also already has a registered application, but has not yet received letters with similar requirements.

ovcijisir

sr. member

Activity: 1491

Merit: 320

🐪

Just sending friendly reminder to check your e-mail if you registered a claim for returning of funds.

I got e-mail two days ago, and it is required to
1. Take a photo of ID/Passport or driving licence.
2. Also you need to record yourself on webcam or mobile phone and
3. Take a photo of bank statement or utility bill which shows your current address.

Good luck to all who are in claim process

Timelord2067

legendary

Activity: 3696

Merit: 2219

💲🏎️💨🚓

That's certainly true, but GT run the risk that years into the future they will either have to fend off challenges via the New Zealand courts for information of user's identities which will eat into any profits GT might make from Cryptopia.

Data storage costs alone will be a blight on their bottom line. Especially if enquiries are spaced out just enough.

condoras

legendary

Activity: 3038

Merit: 1104

This is what I do. I drink and I know things.

Quote from: Timelord2067 on September 11, 2021, 08:46:37 PM

Certain users here are going to have to weigh up whether or not they claim via KYC from Cryptopia / GT as once their identities are known, *anyone* can then serve GT with court papers to obtain the KYC details of any users for any reason...

Years into the future.

Even if I'm one of those who weigh their KYC more than their holdings on Cryptopia, Cryptopia / GT verification process makes it more than hard from the start if you choose to share your identity. If the process was easier, maybe those users (including me) would weigh it differently. For me, they just want to give as little as they can and this is one of the best ways to achieve it.

Timelord2067

legendary

Activity: 3696

Merit: 2219

💲🏎️💨🚓

Certain users here are going to have to weigh up whether or not they claim via KYC from Cryptopia / GT as once their identities are known, *anyone* can then serve GT with court papers to obtain the KYC details of any users for any reason...

Years into the future.

Topic: Cryptopia Cryptocurrency Platform Services and Development - page 7. (Read 173769 times)