Over the past three days I've tried contacting Cryptopia support via their web form a few times, Twitter a couple times, and a Facebook "direct message" once...maybe this will work.
For some reason, I now have to authorize my log in attempts via email. Problem is, by the time the email arrives (sometimes 12 hours later), the verification code doesn't work.
I thought that maybe this was just an issue with AOL email addresses, but apparently it isn't. (Out of curiosity, I opened a new Cryptopia account with a different email. I received the initial "account-creation" email, but not the email that's required to log in.)
Bottom line: I can't access my account or the funds that are in it. Three days is a long time to wait for a reply. Who can I contact to regain access to my account / funds?
Topic: Cryptopia Cryptocurrency Platform Services and Development - page 217. (Read 173834 times)
Cryptopia looks nice I think i'll transfer my coins from bittrex(already blocked my acc onc for no reason)
My quest is does crytopia requires detailed verification and registration like bittrex?
My quest is does crytopia requires detailed verification and registration like bittrex?
Heya dude if you want to verification for your account look here https://www.cryptopia.co.nz/UserVerification
Regards Lafu
Buy and sell are tied to a wallet, so i figured that those should be disabled as well?
If buys and sells would be tied to the wallet — it would be insane. 
Just imagine with how many transactions the blockchains would be loaded with if every order on an exchange would actually go through the wallet. All those bots doing buys and sells 24/7.. blockchains would explode. Not to mention the time it would take for each transaction. I'm no expert on the internals of crypto exchanges, but I'm pretty sure all the trading goes through some kind of internal database. You deposit some coins to your exchange wallet, and then the number (and type) of coin gets recorded in the exchange's database. Whatever trading you do with those coins never really has anything to do with the coin's wallet, only the internal database of the exchange gets updated with every trade. And when you decide to withdraw something from an exchange — that's when the wallet gets involved and an actual coin transaction happens (through the blockchain). There's absolutely no reason to stop smartcash trading on the exchange even though the wallet is disabled. It's just users trading whatever they've already had deposited on the exchange, and all that happens with every trade is just some values get updated in the internal database.
Buy and sell are tied to a wallet, so i figured that those should be disabled as well?
Guess the wallets are not down for everyone...
Deposits are disabled (and withdrawals, I suppose), but trading isn't. Those users that already have their coins on the exchange can trade them. What I don't get though is why cryptopia still hasn't enabled the wallet. The smartcash team informed cryptopia about the mandatory update like 2 days before the block 173510, the zerocoin code was removed from the last version of the wallet, yet cryptopia says that they're still waiting for some other update that fixes zerocoin issues. There's nothing to fix here for now, the code was removed from 0.8.7.13, all it takes is just to stop the old daemon (already done, since the wallet is disabled), start the new daemon and wait a few minutes for it to sync. It took a few hours for other exchanges to do that, but for some reason it takes cryptopia days.
@Mike011 I intend that deposit and withdraw are locked, but trading on markets is still allowed for those having funds in their topia balance, or am I missing anything here?
Since yesterday Zcoin and Smartcash wallets are down due to a Zerocoin exploit. However, i can see ongoing market transactions for these two coins (both buy and sell), so if the wallets are down, how can the transactions for these trades be made? Also, when are these two wallets going to be opened? Something veeeery shady is going on here...
Smartcash:
Zcoin:
Guess the wallets are not down for everyone...
Smartcash:
Zcoin:
Guess the wallets are not down for everyone...
Cryptopia looks nice I think i'll transfer my coins from bittrex(already blocked my acc onc for no reason)
My quest is does crytopia requires detailed verification and registration like bittrex?
My quest is does crytopia requires detailed verification and registration like bittrex?
Love the amount of tokens listed on Cryptopia! Great job to the team!
Cryptopia have good and fair value of tokens, I think many capitalist and traders are enjoyed this site.Moreover almost all coins and tokens are included in this site, also exchange was so easy and fast that's why you can't regret if you are member of this cryptopia.
Hoping that this site will become more successful and run for long time because I love using exchange.
I love cryptopia.
They display fees on the order box thats very cool also have lots of coins.
It will be more good if they can start lending and margin trade options.
They display fees on the order box thats very cool also have lots of coins.
It will be more good if they can start lending and margin trade options.
Hello Lafu... really hoping you can help me with a problem I have had with your site for almost a week.
I created my acct a few months ago and moved a bit of $ in alts to test it out. I recently got back from a long biz trip and tried to log on for the first time in probably over 1 month but I get the message that my acct is locked. I have since sent 3-4 requests through the site ticket system but have not heard anything back yet and my acct is still locked. Can you please help me get this unlocked? If so, please PM me with the details you need.
Thanks!
I created my acct a few months ago and moved a bit of $ in alts to test it out. I recently got back from a long biz trip and tried to log on for the first time in probably over 1 month but I get the message that my acct is locked. I have since sent 3-4 requests through the site ticket system but have not heard anything back yet and my acct is still locked. Can you please help me get this unlocked? If so, please PM me with the details you need.
Thanks!
Hi, Cryptopia!
what are the actions to be listed on cryptopia?
what are the actions to be listed on cryptopia?
Heya Dude for list a coin on Cryptopia you have to use our Service https://www.cryptopia.co.nz/Paytopia ! You will be asked for the details on the coin you will be list ! After this the coin gets a review from our dev team and if all ok with that it will be listed , if not you will be refundet and all cool !
Regards Lafu
thanks for the quick reply! your service is really cool, we want in the future to get into your list
Hi, Cryptopia!
what are the actions to be listed on cryptopia?
what are the actions to be listed on cryptopia?
Heya Dude for list a coin on Cryptopia you have to use our Service https://www.cryptopia.co.nz/Paytopia ! You will be asked for the details on the coin you will be list ! After this the coin gets a review from our dev team and if all ok with that it will be listed , if not you will be refundet and all cool !
Regards Lafu
Hi, Cryptopia!
what are the actions to be listed on cryptopia?
what are the actions to be listed on cryptopia?
Anyone know why the skycoin wallet is not working?
Wallet is in Maintenance , you have to wait for finish it !
Regards Lafu
I tried to withdraw Today skycoins to my Wallet.
STILL IN MAINTENANCE?
When will it work?
Thanks for your help!
Lafu,
Support mentioned you..so thanks for getting my case some attention.
Keep it up....its not quite resolved yet
Support mentioned you..so thanks for getting my case some attention.
Keep it up....its not quite resolved yet
Appreciate the response 24 hours ago...Hopefully we can resolve this with the variety of options we have this week!
I deposited coins into my btc address.
I can see the coins on blockchair, and understand I need someone to access the private keys on my account.
Could this be investigated? and deposited to the appropriate exchange wallet?
I have a support ticket, and contacted the owners (I think), but haven't received a reply like when I make transactions, so I'm worried.
Please let me know the timeframe to get the private keys..thank you.
I can see the coins on blockchair, and understand I need someone to access the private keys on my account.
Could this be investigated? and deposited to the appropriate exchange wallet?
I have a support ticket, and contacted the owners (I think), but haven't received a reply like when I make transactions, so I'm worried.
Please let me know the timeframe to get the private keys..thank you.
Should be all ok now i think
! Regards Lafu
I deposited coins into my btc address.
I can see the coins on blockchair, and understand I need someone to access the private keys on my account.
Could this be investigated? and deposited to the appropriate exchange wallet?
I have a support ticket, and contacted the owners (I think), but haven't received a reply like when I make transactions, so I'm worried.
Please let me know the timeframe to get the private keys..thank you.
I can see the coins on blockchair, and understand I need someone to access the private keys on my account.
Could this be investigated? and deposited to the appropriate exchange wallet?
I have a support ticket, and contacted the owners (I think), but haven't received a reply like when I make transactions, so I'm worried.
Please let me know the timeframe to get the private keys..thank you.
Anyone know why the skycoin wallet is not working?
Wallet is in Maintenance , you have to wait for finish it !
Regards Lafu
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