I'm having an issue with Stocks Exchange right now. It's a new problem for me, but I'm wondering if anyone else who's bought or sold DNotes on Stocks.Exchange also has this issue. You may not know it yet, but will soon find out if you attempt to export your data.
The issue is that I exported all my transaction data through their site. When I look at the data, it shows me buying over 1.5 million NOTE through their site, including a few single large trades of around 100K, 200K, and 300K NOTE during the second half of June. I haven't gone back and checked but I'm pretty sure those purchases would have exceeded the daily trading volumes there as the NOTE/BTC markets were just getting started. I did not buy 1.5 million DNotes on Stocks.Exchange. I bought less than 500K total on that site. My data also shows me having deposited 3.16 BTC but having sold (traded for DNotes) 10.75 BTC.
I've had some back and forth with support about this issue. I'm wondering if anyone else who's traded DNotes on Stocks.Exchange has had this issue. If you don't know, can you export your complete transaction data and then go over it closely--see if the amount of DNotes they say you've traded matches reality, as well as if the amount of BTC you've sold corresponds to the amount that you have deposited? And if your data shows discrepancies, can you please also contact support?
I'm sure there's some kind of issue with the way the site is tracking trading data and I'm sure it can be fixed. However, at the moment I have conducted a significant amount of business on Stocks.Exchange and I cannot obtain accurate data about it. I'm hoping if the problem is more widespread and they are hearing from more people about it, that will help them to track the problem down and fix it as well as be more motivated to do so.
Sorry I always seem to be the one finding problems with our exchanges. Not really my dream role...
Here are my results:
Deposit History > Displayed Results & Export Results = Accurate.
Withdrawal History > Displayed Results & Export Results = Accurate.
Order History > Displayed Results = Accurate. (no export option)
Report > User Trade History > Displayed Results = Accurate. (no export option)
Report > User Analysis > Displayed Results = Accurate. (no export option)
Report > User History > Displayed Results & Exported Results = Inaccurate.
Is that the same for you? If so, I would recommend to make sure they know exactly where the issue. Where there is so many options it would be easy to look at the wrong area and not find the problem.
Side note, if you are getting the same results as me, you can get the accurate data by using the other options. For user trade history, pick the full range of dates, copy the data and paste it into notepad then copy from notepad to excel.
I hadn't done much with the other options before reading your post because at first glance the data from those other options does not appear to have all the information I need. The "user history" option really presents the data in the best form for me to use. The only problem is it's wrong.
I did some preliminary copy/pasting and then analysis of both the "User Trade History" and "User Analysis" data. I have found that what they show is accurate or at least close (there's about a 0.09 BTC discrepancy between what I deposited and what I spent but it's possible that discrepancy is accounted for by fees I'm not seeing, although it looks like I paid all my fees in NOTE. In any case, that's better than a 7.25 BTC or so discrepancy!).
With that said, both the "User Trade History" and "User Analysis" show incomplete data. For example, I can get an accurate total of how many DNotes I bought only in the "User Analysis" dataset, but not in the "User Trade History" dataset. And I can get a nearly accurate total of how many BTC I sold in the "User Analysis" dataset but not the "User Trade History" dataset. Both of those datasets are also cluttered with more information than I would ever want on all the orders I placed and subsequently canceled!
I believe if I got desperate I could end up with an accurate set of transaction history data if I really did a lot of work with the other options, including deleting the data for unfilled orders, and combining the info from "User Analysis" and "User Trade Data" and deleting the duplicates, and then matching up each order with its corresponding buy amount, sell amount and fee using the timestamp... But seriously, that is a lot more work than I'd have to do to get accurate data off other exchanges! I wouldn't necessarily want to go through all that every month and I doubt anyone else would either. If Mercatox didn't also have issues (though its data export works perfectly!) and there were other trading platform options with decent volume, that would be enough to make me pull all my funds and quit trading there. But right now, the choices are to deal with Stocks.Exchange's issues with data export accuracy or deal with Mercatox' issues with... everything else, or deal with super low volume platforms. Not exactly a great situation here...
I will keep working with support. It does appear that Stocks.Exchange's base data is accurate and that there is something wrong with one or more of the formulas they use to come up with the data they display (and export) in "User History." Hopefully they can figure it out and fix it. If they do, Stocks.Exchange will be a great platform to use.
They do seem to be a pretty good platform. So far great experience, the only issue I had was with their API, but that was due to an upgrade they were working on.
