Does even freezing a customer's account curb irresponsible gambling? - page 11.

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Quote from: Saisher on February 10, 2024, 06:49:49 PM

Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting.

If the casino has this on their term of service then there's nothing you can do you sign up for this, the casino has their parameters on why they freeze your account, so you have no choice, complaining will do you no good, so you have the option to play on other casinos, many players have account on many casinos so in case this things happen they always have the option to continue playing.

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Does even freezing a customer's account curb irresponsible gambling or betting addiction?

No, it will not, gamblers always have a way to continue gambling, and many of them know that this could happen so they have alternative casinos to play, gamblers will play if they want to play as long as they have the time and the money, its not the casinos' rules that will make them stop to gamble, even if you ban them.

In my opinion, casinos certainly have certain requirements and also good service because the aim is to make players feel comfortable gambling in the casino because the goal is profit, if the gamblers are comfortable they will get benefits from gamblers who are comfortable gambling in the casino. and I think that if a casino freezes a gambler's account, there may be a certain reason, although I have experienced it, I think it's because they don't want to experience a loss, where they froze my account because I had a pretty big win.

I agree with you, gamblers will always have a certain way to gamble, especially if they are addicted, they will do anything to be able to gamble again. In fact, I think that when they run out of money they will always have a way to continue gambling, including things that are beyond common sense, such as selling the property they own or even stealing. This could happen if they are addicted to gambling and are at the point of running out of money or capital to gamble.

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How can they know how much money I have and if depositing fast after a loss means that I'm irresponsible?
I could be a millionaire, deposit $1k for fun to play blackjack while taking a shit, I lose, so I deposit 3k to bet more because $1k is nothing to me and they freeze my account. Of course I'm going to go somewhere else and when they unfreeze me I'll withdraw and they'll never see me again. They should establish what I'm doing, maybe I'm losing the money because I treat it like dust?
Depositing $100 and losing 3 times in a row can be a big thing for someone from Nigeria, but a fun evening with no regrets for a player from Norway.

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Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

People that deep into an addiction, or who may have fell into the deep end in a particularly bad session, are unlikely to see it as a good thing at the time. Nor would it necessarily stop them from gambling, if they are able to simply open an account at another company and start again. However it is definitely responsible behavior and should be encouraged by more gambling companies. You would imagine that most people have a certain baseline, where they might spend say $100 a week in regular play, so when someone starts dropping $1,000 or $10k in their account, it would make sense to question what has changed. Maybe just having some sort of automated mechanism like not allowing more than double your previous week's deposit, to stop erratic play like that.

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Yes I think it could help most people because it helps to step back and to get aware of what is going on. Sometimes you lose over and over and you reach one point where losing more money don't disturb you more because you don't realize what actual value it represents anymore and you need something from outside to stop you from chasing your losses.

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Quote from: Docnaster on February 11, 2024, 08:28:38 AM

Quote from: klidex on February 10, 2024, 08:57:17 PM

Yes, this might help irresponsible gamblers a little, but if the gambler doesn't get angry and instead registers at another casino because currently there are so many gambling sites that a person can register more than one account so if the casino freezes his account he can still gamble. on other sites so I think freezing a user's account is just as useless for gamblers who have no desire to be responsible gamblers and have difficulty stopping their gambling.

However, in my opinion, it is impossible for the casino to freeze its user's account just because they see the user continuing to gamble and continue to make deposits because I think the casino would definitely be happy if they saw their users continue to gamble, whether they are addicted or not, they don't want to know because that's what they want continuously. Continuous gambling certainly makes the casino make more and more profits.

I personally do not think that freezing the account of a gambler is a good way to curb his irresponsible gambling especially when the gambler is a chronic addict because he's definitely gonna look for alternative ways to satisfy his addiction which opening another account might just be his solution.
When a gambler is too irresponsible to control his gambling activities, the best thing to do by anyone who loves him is to either take him to rehabilitation center where he can't access any form of gambling or stop him from his irresponsibility through interactions and conversation that'll help stop irresponsible gambling

Also its unlikely for a casino to have those kind of behavior or decisions on completely stopping someone on making deposits on which it would really be something that they would really be loving
because this is where they could really be able to make money. It is really just that impossible that they would really be stopping on someone on doing so. It is really the best thing that they could really be having and they wont really be showing any concern or sympathy into those players who had been that impulsively making out those deposits or simply they do become that addicted.
You are really that making those reactions on the time that you would really be having those locked fund but if ever they would be doing so then they should be releasing those funds since
its an ethical way to do so.

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I think casino sites do not have the authority to freeze the accounts of their customers who are not suspected of cheating, in fact irresponsible gamblers will be more profitable for the casino site, because every business is of course more concerned with the profits of their business than concerned with the fate of other people

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Quote from: klidex on February 10, 2024, 08:57:17 PM

Yes, this might help irresponsible gamblers a little, but if the gambler doesn't get angry and instead registers at another casino because currently there are so many gambling sites that a person can register more than one account so if the casino freezes his account he can still gamble. on other sites so I think freezing a user's account is just as useless for gamblers who have no desire to be responsible gamblers and have difficulty stopping their gambling.

However, in my opinion, it is impossible for the casino to freeze its user's account just because they see the user continuing to gamble and continue to make deposits because I think the casino would definitely be happy if they saw their users continue to gamble, whether they are addicted or not, they don't want to know because that's what they want continuously. Continuous gambling certainly makes the casino make more and more profits.

I personally do not think that freezing the account of a gambler is a good way to curb his irresponsible gambling especially when the gambler is a chronic addict because he's definitely gonna look for alternative ways to satisfy his addiction which opening another account might just be his solution.
When a gambler is too irresponsible to control his gambling activities, the best thing to do by anyone who loves him is to either take him to rehabilitation center where he can't access any form of gambling or stop him from his irresponsibility through interactions and conversation that'll help stop irresponsible gambling

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Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

It's the casinos' loss because the player will just look for another casino to play, but they have to implement this measure on their platform because they don't want to get complained that they are not doing anything if a player is committing abuse, but he keeps doing this on all the casinos he's playing he will eventually look for a casino that will not restrict him.

Restricting a player will not stop him from playing, they will always find a way whether online or offline that's how a guy who is addicted to gambling behaves they don't limit themselves to one platform.

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Quote from: invo on February 11, 2024, 06:36:12 AM

It is also not a correct way to treat their customers. Another important question is how casinos can differentiate between regular gamblers and those who are already addicted. Some people are able to include gambling in their daily routine without becoming addicted, while others may exhibit signs of addiction even if they are not playing frequently. It's crucial for casinos to have effective measures in place to identify and help those who may be struggling with gambling addiction.

This is just a hypothetical scenario to determine if freezing an account will stop irresponsible gambling or not. Don’t make the scenario complicated with the premise because it’s very rare for a casino to freeze someone account while it’s continuously losing money. I think this is very rare and so far I don’t encounter this happening on real life unless the account is already involved in cheating.

But if casino is consistently gaining profit then why they will freeze a customer account assuming the account doesn’t have any record for self exclusion on the casino.

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Quote from: Distinctin on February 11, 2024, 05:58:19 AM

Quote from: Reatim on February 11, 2024, 05:23:40 AM

Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

Instead of questioning this action from the casino site better to be thankful because this is a kind of casino that must be in this place as Online gambling nowadays are becoming more addicted and this measures is something that people must be thankful.

but at least the site will return all your remaining funds and not to be taken from you because if does then this is scam lol.

It's a business, they have to be professional in dealing with their gamblers, they can't just freeze an account because they felt a certain gambler is already addicted, that's not their job, their job is just to accept bets and pay real time, also, they need to ensure that the system is fair so they could keep their clean reputation. Gambling sites nowadays are 90% operated by a system, it doesn't feel anything, it might read the behavior of bets, wins, and losses, but that's it. Going into the personal feelings or life of a gambler is out of the book already.

It is also not a correct way to treat their customers. Another important question is how casinos can differentiate between regular gamblers and those who are already addicted. Some people are able to include gambling in their daily routine without becoming addicted, while others may exhibit signs of addiction even if they are not playing frequently. It's crucial for casinos to have effective measures in place to identify and help those who may be struggling with gambling addiction.

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Quote from: Hirose UK on February 10, 2024, 11:40:53 PM

I wonder if the casino will freeze the account because the customer made consecutive deposits and experienced series of losses, this has nothing to do with the casino rules and regulations.
The casino will only freeze the account if the customer is truly suspected or proven to have violated the casino rules and regulations because they are building business and aim to make money so that when customers deposit more money uncontrollably, the casino will make bigger profits.
In this context I don't really think that casinos care about their customers and casinos will continue to try to attract all customers to deposit more often and spend money on each bet.

This is business and in the gambling business there is only one priority, namely making profit, gamblers as customers will always only deposit money and whatever happens, no matter how much money is deposited, it is still the responsibility of the individual gambler.

Casinos are strictly regulated and don't freeze accounts without justification. Players are essential to a casino's success, thus they have a stake in fairness. Understand that responsible gambling is crucial. Casinos take steps to promote this. Their tools include self-exclusion, deposit limitations, and reality checks. Why? A healthy company model relies on repeat consumers, not driving them away

Your claim that casinos don't care ignores the fact that they live on consumer loyalty. More than just recruiting, players must be retained. Profit is important; they're businesses. However, to portray them as cold profit machines ignores their complexities. Players must play responsibly and gamble within their means. Both the casino and the gambler are responsible

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Quote from: Reatim on February 11, 2024, 05:23:40 AM

Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

Instead of questioning this action from the casino site better to be thankful because this is a kind of casino that must be in this place as Online gambling nowadays are becoming more addicted and this measures is something that people must be thankful.

but at least the site will return all your remaining funds and not to be taken from you because if does then this is scam lol.

It's a business, they have to be professional in dealing with their gamblers, they can't just freeze an account because they felt a certain gambler is already addicted, that's not their job, their job is just to accept bets and pay real time, also, they need to ensure that the system is fair so they could keep their clean reputation. Gambling sites nowadays are 90% operated by a system, it doesn't feel anything, it might read the behavior of bets, wins, and losses, but that's it. Going into the personal feelings or life of a gambler is out of the book already.

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Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

Instead of questioning this action from the casino site better to be thankful because this is a kind of casino that must be in this place as Online gambling nowadays are becoming more addicted and this measures is something that people must be thankful.

but at least the site will return all your remaining funds and not to be taken from you because if does then this is scam lol.

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Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

[...] Does even freezing a customer's account curb irresponsible gambling or betting addiction?

Gambling addicts never takes accountability and rarely if they do. They would even put the blame to the casino if they were still able to play after requesting a self-exclusion. What does this suggest? Casinos unilaterally freezing funds of assumed addicts or irresponsible gamblers would not change their behavior. It may save them for a day or two but they will come back.

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Quote from: DabsPoorVersion on February 10, 2024, 11:05:21 PM

Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

This is the first time I have heard something like this. From what I know, an online casino cannot freeze someone's account simply because they gamble irresponsibly. The casino profits from each player's gambling activity, so the more they play, the better it is for the casino. The most common reason for an account to be frozen is due to suspicious activity or a violation of the casino's terms and conditions.

Online casinos need such enthusiasts, how can they freeze a potential customer's account, even with a few loyal customers, a few loans can be an exception because following the customer's happiness will be their terrible gain, they won't let the customer go until the account is no longer able to pay, this is a service industry standard, so unless there are special problems, it is difficult to freeze a player's account. Irresponsibility is the image of an individual, casino is a business, tying these two ideas together, it is difficult to agree

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I wonder if the casino will freeze the account because the customer made consecutive deposits and experienced series of losses, this has nothing to do with the casino rules and regulations.
The casino will only freeze the account if the customer is truly suspected or proven to have violated the casino rules and regulations because they are building business and aim to make money so that when customers deposit more money uncontrollably, the casino will make bigger profits.
In this context I don't really think that casinos care about their customers and casinos will continue to try to attract all customers to deposit more often and spend money on each bet.

This is business and in the gambling business there is only one priority, namely making profit, gamblers as customers will always only deposit money and whatever happens, no matter how much money is deposited, it is still the responsibility of the individual gambler.

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Quote from: JeromeTash on February 09, 2024, 04:51:17 PM

Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

will you feel furious, cuss out, sign out of your account and register on another casino and continue betting.

Addicts do this all the time, I have seen some classic examples in this forum

Being the only exception if they have no more money than they had in that casino. Normally such barriers do not stop irresponsible gambling. It reminds me of those who win a jackpot, in a moment of lucidity withdraw the money, and after a few hours deposit it again to end up betting it and losing everything. That is why some casinos consciously put impediments and delay withdrawals.

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Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

This is the first time I have heard something like this. From what I know, an online casino cannot freeze someone's account simply because they gamble irresponsibly. The casino profits from each player's gambling activity, so the more they play, the better it is for the casino. The most common reason for an account to be frozen is due to suspicious activity or a violation of the casino's terms and conditions.

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Quote from: borovichok on February 10, 2024, 06:01:35 AM

An addict doesn't see the way he gambles as irresponsible because his thinking is already affected. It will be difficult for him to accept the sanction in good faith. Secondly, do you think an addict can stay for weeks without gambling? It is not possible. The anger will span from the fact that he still has money in his bet account to gamble and so freezing the account for weeks to him is a denial of the money and this can amount to anger. This feeling is likened to the feeling you get when a bank holds your money for some weeks due to a failed transaction.

There are so many casinos and it is even difficult for an addict to own only one casino account so he can easily focus on gambling with other accounts immediately without bothering about anything except his money in the freeze account.

Yes, that's true because a gambling addict will not see or realize that he has a gambling addiction. He just felt that they were still fine in gambling and there were no problems at all. But people who are around him and have seen many changes in his behavior will say that he is addicted to gambling and must be cured before it is too late. A gambling addict will not be able to stand it if they go weeks without gambling. They may become stressed and frustrated or even hopeless when they can't gamble, especially if they run out of all their money, and they will start thinking about how to get money. And that's when many ideas will emerge to get money, including theft or robbery. They are desperate because they don't have the money to fulfill their desire to gamble.

An addict is very likely to have more than one account, especially if he often gambles at online casinos. He will realize that one casino will never be enough to satisfy his desire to gamble so he will register himself at many casinos and make a long list of casinos that he will use for gambling.

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Yes, this might help irresponsible gamblers a little, but if the gambler doesn't get angry and instead registers at another casino because currently there are so many gambling sites that a person can register more than one account so if the casino freezes his account he can still gamble. on other sites so I think freezing a user's account is just as useless for gamblers who have no desire to be responsible gamblers and have difficulty stopping their gambling.

However, in my opinion, it is impossible for the casino to freeze its user's account just because they see the user continuing to gamble and continue to make deposits because I think the casino would definitely be happy if they saw their users continue to gamble, whether they are addicted or not, they don't want to know because that's what they want continuously. Continuous gambling certainly makes the casino make more and more profits.

Topic: Does even freezing a customer's account curb irresponsible gambling? - page 11. (Read 2748 times)